Fuel tank strap corroded due to environmental exposure to water and salt in West Virginia.
2012 Dodge RAM 1500 fuel system problems
126 complaints (18% of all complaints for this car). Typical mileage when it fails: 87,013. 1 crash reported.
- owner complaints
- 126
- of this car's complaints
- 18%
- typical mileage
- 87,013
- crashes
- 1
- recalls
- 1
Which part fails
- Storage: tank assembly: mounting1
- Storage: tank assembly1
- Storage1
- Delivery: hoses, lines/piping, and fittings1
At what mileage
Complaints by mileage at the time of the problem.
Dodge RAM 1500 fuel system problems in other years
Specific symptoms reported on the 2012 Dodge RAM 1500 fuel system
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
Fuel system, gasoline: storage: tank assembly: mounting
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2009-2012 Dodge Ram 1500 trucks currently, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Exposure to environmental conditions such as water mixed with road salt may cause the front fuel tank strap frame "T-Slot" bracket to corrode, possibly causing the fuel tank to drop and make contact with the ground.
- Risk
- If the fuel tank were to drop and contact the ground, a fuel leak may result. Additionally, in the event of a crash, the fuel tank may not remain secured to the vehicle, possibly causing a fuel leak. A fuel leak in the presence in an ignition source, can increase the risk of a fire.
- Remedy
- Chrysler will notify owners and dealers will bolt a bracket reinforcement to the frame, free of charge. The recall began May 2, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is U04.
Recall number 18V160000 · Recall details
What 2012 Dodge RAM 1500 owners say
Most recent owner complaints, unedited.
I called my local dodge dealer, brown motors in petoskey mi., a couple of weeks ago to have a couple of uncompleted recalls performed. I took my truck in to the dealer today and was notified later that they could not perform the recall and it would cost me nearly $1700 to perform the recall, mostly pertaining to the fuel bracket recall. I find this very odd as it would make sense that all related parts that have to be removed to perform this safety recall should be part of the recall including any said labor costs. My particular vehicle current has one of the fuel tank straps that has come loose and now I am force to drive that way until I can get this very hazardous ossue resolved.
The contact owns a 2012 Ram 1500. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended and stalled. No warning lights were illuminated. The vehicle was turned off; however, while attempting to restart the vehicle, the vehicle failed to restart. After several attempts, the vehicle restarted and was driven to the residence. The contact stated that after parking and turning off the vehicle, the fuel pump was still running. The vehicle was taken to an independent mechanic where it was diagnosed with a fuel pump relay failure. The contact was informed that the TIPM needed to be replaced. The dealer was made aware of the failure. The contact stated that it was a known failure with the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,300.
The contact owns a 2012 Ram 1500. The contact stated that upon inspection, the fuel tank strap was corroded. No warning light was illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired because there was no related recall associated with the VIN. The contact related the failure to the federal safety agency Campaign Number: 18V160000 (Fuel System, Gasoline); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 150,000.
While driving my Ram truck at approximately 55 MPH, the front gas tank strap failed, causing the front portion of the fuel tank to drop below the vehicle’s body. Upon inspection, I found that the strap securing the tank had detached from its connection point on the frame. The failed part is available for inspection upon request. This incident presented a serious safety hazard to myself and others on the road, as the entire fuel tank could have separated from the vehicle, creating a significant risk of fire or collision. The issue was reported to a local dealership, which advised me to contact Dodge. Dodge acknowledged the issue but stated there is no warranty coverage or recall, and that any repair would be at my expense. No formal inspection has been performed other than my own, and I have implemented a temporary repair to secure the tank. There were no warning lights or prior symptoms before the failure. The only indication was a loud clunking noise followed by the sound of the strap repeatedly striking the drivetrain.
I noticed while looking underneath my vehicle the front fuel tank strap was no longer attached. Further inspection show the frame had rusted enough that the fuel tank strap is no longer attachable. I noticed a recall (U04 / the federal safety agency 18V‑160) was available however my VIN shows no record of this recall being available. So no dealer will assist me with it although my vehicle meets all of the prerequisites the recall states. Currently undriveable due to safety concerns.
The contact owns a 2012 Dodge Ram 1500. The contact stated that while driving at an undisclosed speed, there was an abnormally loud sound coming from the vehicle, followed by the sound of metal striking the vehicle. Upon inspection, the contact discovered that the fuel tank strap had detached from the vehicle due to extensive corrosion. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 210,000
Front gas tank strap pulled out from (rusted)-frame. Dropping front of (full) gas tank inches from road. I’m told there was an extended warranty for the issue. That I never received notice of. It has since expired. I found recall - U04/the federal safety agency 18V‑160 That I’m also told doesn’t apply to my vehicle. Odd that the extended warranty would have. But the recall doesn’t?
The contact owns a 2012 Ram 1500. The contact stated that while his son was driving approximately 50 MPH, there was an abnormal thud coming from the vehicle. The contact stated that his son was unaware of a warning light being illuminated and continued driving to his destination. The contact was informed that the vehicle muffler might have fallen off the vehicle. The contact drove to his son's workplace and inspected underneath the vehicle and became aware that the right front strap of the fuel tank had detached from the body of the vehicle and was touching the ground. The fuel tank was no longer properly secured to the vehicle. The contact drove the vehicle back to the residence. The contact called a dealer and was informed that there had been a manufacturer program to cover the repair of the fuel tank straps due to rust however, the vehicle was not covered under the program. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 90,000.
The contact owns a 2012 Ram 1500. The contact stated that while driving at an undisclosed speed, the contact noticed an extremely loud knocking sound coming from the vehicle. The vehicle was driven to the residence. The vehicle was taken to an independent mechanic, where it was diagnosed with a front detached fuel tank strap and a rear fractured fuel tank strap. The contact was advised that the fuel tank straps needed to be replaced. The vehicle was not repaired. The contact was advised to contact the dealer for assistance. The vehicle was taken to the dealer where it was diagnosed with a front detached fuel tank strap and a rear fractured fuel tank strap. The contact was advised that the fuel tank straps needed to be replaced. The vehicle was being repaired. The contact referenced the federal safety agency Campaign Number: 18V160000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the federal safety agency Hotline to report the failure. The failure mileage was approximately 95,000.
Questions about the 2012 Dodge RAM 1500 fuel system
Does the 2012 Dodge RAM 1500 have fuel system problems?
Owners have filed 126 complaints about the fuel system of the 2012 Dodge RAM 1500, 18% of all its complaints.
At what mileage do 2012 Dodge RAM 1500 fuel system problems start?
The typical (median) mileage in owner complaints is 87,013 miles.
Was there a recall on the 2012 Dodge RAM 1500 fuel system?
Yes, 1 recall: 18V160000. Check your VIN to see if your car still needs the free repair.
What year does the Dodge RAM 1500 have the most fuel system problems?
The Dodge RAM 1500 model years with the most fuel system complaints are 2011 (142 complaints), 2012 (126 complaints) and 2008 (64 complaints).
Other 2012 Dodge RAM 1500 problems
Electrical 175Engine 170Transmission 92Airbags 80Brakes 51Steering 47Lights 46Acceleration 28Body 24Suspension 20Driver assistance 15Wheels 10Tires 6Seat belts 5Visibility 5Seats 4Locks 2
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