2010 ram 2500. Consumer writes in regards to vehicle steering problems. *smd the consumer stated the dealer fond a broken joint at the lower end of the intermediate steering shaft. The service department advised him not to drive the vehicle, until the repairs were completed.
2010 Dodge RAM 2500 steering complaints
Page 2 of 6: complaints 11 to 40 of 152, newest first, as owners wrote them.
Tl* the contact owns a 2010 dodge ram 2500. The contact stated that the front suspension was unstable and the vehicle swayed from left to right. The contact had to apply force to the steering wheel each time the failure recurred. The vehicle shook violently in the front and the rear. The vehicle was not repaired. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 100,000. Updated 12/09/15.
I was driving down my street to my house and right before my house I heard a big pop, I was driving about 10-15 MPH. I wasn't sure what it was until I needed to turn and I couldn't. I got out and my tire drivers side tire was jammed into the fender well and the tie-rod was broken. Well about 3 months prior to this happening I got a safety recall notice in the mail for that exact tie-rod. I called the dealership and they said they didn't have the part and when they did get the parts in for that recall they would call me. So, back to the tie-rod breaking. I called the dealership dwayne lane in everett,wa and asked them if they tow vehicles that are affected by recalls and if I could get a loaner/rental car and they said no. They also said they still didn't have the parts to fix the issue(recall). I wasn't happy with dodge due to this issue. So about 3 days later the dealership calls me back and says they got the ok from dodge to put on the "recalled tie-rod" so I can have my truck back until the fix(new parts from the recall) is available. I asked the service manager if he would except that if his family was in the vehicle and he said yes. I wasn't happy with that decision from dodge to put on the recalled tie-rod end to get me back on the road. So, I ended up getting my truck back with faulty parts on it and drove it for about 2-3 weeks and the dealership called to say the new parts are in. They fixed it again and here I am now. Now with this buy back from dodge, the way I see it since the recall has been fixed I wouldn't have the option for dodge to buy my truck back. I think they should have to give me the option especially since mine actually did break while I was wait for dodge to get the recall parts. Please look into this I do not find this expectable business, it wasn't safe to put the recalled part back on my truck and dodge said it was.
Truck started bouncing all over ,lost control and hit tree.
Personal vehicle, one of two, drove on interstate 87. Experienced violent shaking on the front end when driving over pavement to bridge transition angled left wheel first, while traveling at 70 MPH. Steering wheel shock violently for 4 to 5 seconds. This happened twice on my trip up north. I have had similar experience, but not as severe. I believe the pavement to bridge then bridge to pavement transition being angled, amplitude the severity of the front end shaking. My vehicle did have recall work already done, that has not corrected the problem. Though I love my ram, I will not let anyone else drive this vehicle. I keep both hands on the wheel, white knuckled at times. I consider the vehicle unsafe for driving.
Vehicle repaired under recall 13v‑529 on 11/06/2013, dealer recommended the need to repair and estimated cost of repair of identical items on 04/30/2015.
Driving on rt 90 west albany ny truck and trailer went in a death wobble and went of the roadway this was the first accident turned truck around brought it to keene chrysler in keene new hampshire they change all tires alined front end sent me on my way next accident tie rode broke on left side truck landed in ditch dented bumpers towed to lambert chrysler ram jeep auto 5 river rd claremont new hampshire 03743 . Then the next accident acourd on 06/26/2013 same tie rode broke again truck had to be towed to lambert auto sales in claremont nh 603 543 1507.. I have tryed to get chrysler to buy back this lemon I have names I spoke with that I could get any ansewers still having problems matt in nh this is a danger,s truck chrysler has egnored my calls but I still have the names I spoke with and phone numbers my truck is going to be out of warranty soon and they don,t care they only cared that I gave them $ 45000.00 dollars the when I started to have all these problems no one would listen to me my family is still scared to ride in this truck thank you matt.
While in a parking lot the left side tie rod broke, which I was fortunate enough to have had it happen in the parking lot and not 2 minutes earlier when I was traveling at 75 MPH on the toll way. I had just received the recall notice 3 days prior to the incident, and had not had time to take in in. Once the truck arrived to the dealership maxwell super center located in austin texas, they argued with me that the tie rod that had broke was not a part of the recall and that I would be responsible for payment. I literally had to prove to them on the following monday that this was the tie rod under the recall and that everyone concerned was lucky that I was not killed or killed someone else I was also informed that there was another recall on my truck as well that they were not yet prepared to fix and that I would be placed on a list and called once the needed items were available to make such repairs, and to this date I have yet to here back on that recall so hopefully my truck doesn't catch fire until they get around to notifying me. The sad part of this whole thing is chrysler wanted me out of my previous truck because even after a complete engine replacement they still could not fix the issues and make it safe and reliable this was on a 06 dodge ram 2500 that would get 21 mpg vs this 2010 that gets 14 mpg which they say they can find nothing wrong, I have also had to have the truck in 2 times for a gasket around the third brake light that leaks in the rain thus filling the truck up with water on the inside.
The second day I owned my 2010 power wagon I experienced the death wobble. It only had 16,000 miles on it. Took it back to the dealership replaced steering dampener and tires. This worked for only a few months. That was 2011 when it started. It is now april 2015 have been having the same issue every few months. I have rebuilt the entire front end helped for a little while but it soon came back. I have put 4 sets of tires on it also in this time period. I installed an aftermarket dual steering stabilizer same result. My truck only has 63,400 miles on it now. Two days ago running down the toll road hit an expansion joint at 70 miles per hour and started the death wobble cars scattered all around me as truck shakes violently until you can slowly slow your speed down to about 30 miles per hour praying that nobody slams into you. This happened twice in a matter of about five miles. Took it back to the dealership they rotated my axle forward to get three more degrees of caster and they said try that. On my way home started to death wobble at 58 miles per hour. Dodge has worked on my truck to try and solve this problem roughly 12 times in the last 4 years. The problem still exists and they don't know how to fix it. I will not allow my wife or daughter to drive this truck do to fear of their lives and others if this were to happen with them behind the wheel. Something needs too be done to correct this problem and somebody needs to be held accountable. This is a very bad safety hazard.
Tl* the contact owns a 2010 dodge ram 2500. The contact received a notice for the federal safety agency campaign number: 13v529000 (steering); however, the part needed to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The VIN was not available. The contact had not experienced a failure. Updated 4/20/15
Tl* the contact owns a 2010 dodge ram 2500. The contact received a notification of the federal safety agency campaign number: 13v529000 (steering); however, the part to the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2010 dodge ram 2500. The contact received a notification for the federal safety agency campaign id numbers: 14v635000 (engine and engine cooling, fuel system, diesel) and 13v529000 (steering). The contact stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2010 dodge ram 2500. The contact received a notice for the federal safety agency campaign number: 13v529000 (steering) and stated that the part needed was unavailable to perform the repair. The manufacturer was not notified of this issue. The contact had not experienced a failure.
I received a recall notice (n49) on this vehicle in december of 2013. I contacted the dealership in january of 2014 as requested. The dealership looked at my vehicle and confirmed the problem. Still no repair was made by may of 2014. I contacted the recall phone number supplied with the notice. They then set me up with another dealer. Which I had to take my vehicle to them also to confirm the problem. Long story short. Here it is the 17th of november and I still don't have my vehicle repaired. The dealership has no idea when I will have the work done. This makes almost a year of waiting, and two(2) dealerships of dealing with.
Tl* the contact owns a 2010 dodge ram 2500. The contact stated that while entering a drive way, an abnormal sound emitted throughout the vehicle as the contact lost control. The contact as a certified mechanic diagnosed that the left outer tie rod had separated from the vehicle. The vehicle had not been diagnosed or repaired by the dealer. The vehicle was included in recall the federal safety agency campaign number: 13v529000 (steering). However, the part needed to do the repair was unavailable. The manufacturer was notified of the failure. The approximate failure mileage was 70,000.
Tl* the contact owns a 2010 dodge ram 2500. The contact received a recall notification for the federal safety agency campaign number: 13v529000 (steering); however, the part needed to repair the vehicle was unavailable. The manufacturer was notified. The contact had not experienced a failure.
Had been waiting over 6 months for parts from dealership to repair left tie rod recall n49. On 10/01/14, upon leaving a gas station and accelerating to proceed down highway, the left tie rod broke, causing the vehicle's left wheel to lock, resulting in total loss of control and steering ability, and the vehicle crossed over to the right shoulder, landing partially in a ditch and partially remaining on the road. Luckily there was no traffic next to me and no one was injured. The truck had to be towed to the local dodge dealership, who happened to have the part they were holding for another customer who had not responded to the notice the part was available, and was used on our truck the same day. The disturbing thing is that chrysler will now not reimburse my towing expense, even though it was totally related to this recall failure. I have been contacting my local dealership routinely for over 6 months to inquire about this part and been told each time that the part is not available and I am 'on the list'. On the date of the incident, I was told by the service personnel that they are allowed on a small number of parts and that they cannot get additional parts until they submit proof of installing the previously sent parts. Yet this dealership had parts that they had been holding for several weeks for a customer who had not responded to the notice their parts were in. Meanwhile, myself and many others are waiting for parts and risking injury each time we have to take these vehicles on the road. I live outside the city limits and must take a highway or interstate to travel anywhere. Luckily my breakdown/accident occurred at a slow speed and not the 60 MPH that I would have been going in just a few more minutes. It doesn't appear that chrysler truly values the safety of their customers.
I had contacted sheridan motor inc. In sheridan, wy to repair n49 / the federal safety agency 13v‑529 recall, about 2 weeks prior to scheduled service date. When I picked up my truck, the service rep, stated they didn't have the parts required to complete the recall and I would be placed on a waiting list and notified when the parts arrive. I have still not been contacted. The first time this recall happened (approx., 2012) the same situation happened, sheridan motors could not get the parts required for the recall. I had to drive 60 miles to another dodge dealer to get repair done. I have now moved to cheyenne, wy and I hope the local dealer can get the parts required to repair this recall.
I took this vehicle to martin swanty chrysler dodge in kingman arrzona due to a recall noticed that I had received. This was my second trip their as the first time they didn't have the replacement parts. The second time I returned at the appointed time and 5 hours later they still had not worked on the truck. Not having the time to spend at their shop I took the truck back and was told by them that's the way it is. So this truck has not been given the replacement parts as called for. Dealer handled this very poorly and I believe it to be because it was not purchased there.
Tl* the contact owns a 2010 dodge ram 2500. The contact received a recall notification for nhsta campaign number: 13v529000 (steering) in december of 2013. The part needed to repair the vehicle was unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2010 dodge ram 2500. The contact received a recall notification for the federal safety agency campaign number: 13v529000 (steering); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure.
Tl* the contact owns a 2010 dodge ram 2500. The contact received a notification for recall the federal safety agency campaign id number: 13v529000 (steering). However, the part needed was unavailable to perform the repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Have been unsuccessful in getting the federal safety agency 13v‑529 recall done on my truck. I have been put off by the carson valley nevada dealership since april 2014.
Tl* the contact owns a 2010 dodge ram 2500. The contact stated that the federal safety agency campaign number: 13v529000 (steering) exceeded a reasonable amount of time for the recall repair. The dealer stated that the part was not available. The manufacturer was notified and the contact was placed on a waiting list. The VIN was unavailable. The contact had not experienced a failure.
Tl* the contact owns a 2010 dodge ram 2500. The contact received a recall notice for the federal safety agency campaign number: 13v529000 (steering). The contact called the dealer three months ago to have the recall repair completed on the vehicle and was recently advised that the parts were still unavailable. The contact had not experienced a failure.
Tl* the contact owns a 2010 dodge ram 2500. The contact stated that while driving at various speeds and coming to a stop to make a turn, a loud abnormal noise emitted from the front end of the vehicle. Additionally, the steering wheel began to vibrate. The contact stated that the part needed for the federal safety agency campaign id number: 13v529000 (steering) was not available. The manufacturer was notified of the failure. The approximate failure mileage was 70,000.
2010 dodge ram 2500. Consumer writes in regards to the defective tie rod assembly recall repairs. *smd the consumer stated he called the dealer in jan 2014, to make an appointment to have the defective tie rod replaced. However, he was placed on a waiting list, because the parts were not available. As of july 11, 2014, the consumer is still on the waiting list.
We received a recall notice for our 2010 dodge ram 2500 truck the end of december 2013. It stated the left tie rod ball stud may be faulty. We have been trying to have it replace as instructed since 1/6/14 with no luck. The dealers in wickenburg and avondale, arizona state the parts are not available. We have been waiting 8 months to have the problem addressed. If something happens due to the shortage of parts we will follow up with legal action as it looks like it will be our only choice as the manufactures is not making parts available in a timely manner. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Tl* the contact owns a 2010 dodge ram 2500. The contact received a recall notice for the federal safety agency campaign number: 13v529000 (steering); however, the dealer stated that the part needed for the repair was unavailable. The manufacturer was not notified. The contact had not experienced a failure.
I was driving on albert pike (garland county arkansas) when I lost control of the steering and ran off the road over the sidewalk. I promptly called the dealership ([xxx]) and found out there was a recall notice on the tie rod end. Which I never received. The dealership towed the vehicle in and it was repaired a couple days later. In june of 2014 I was driving down 70 east (garland county arkansas) and started to loose the ability to steer properly because of a massive wobble in the front end. I took the truck into america tire and wheels. They put the truck on the lift and the front wheels were so loose that you could wobble the tire back and forth approx. Three inches. I again took my truck to [xxx] to find out there was a recall on the recall. Once again, we never received any notification. At this time I had new set of tires which had 14000 miles on them and the right front was worn through the wear bars and the left front was severely cupped. I spoke with the dodge customer service and the dealership and they refused to replace or provide any compensation for the tire. They said the front recalls had nothing to do with the tire wear. They. Dodge, had already put my life and the life's of others in jeopardy, by this issue and by not notifying us of the two recalls until after there was an incident. I feel like the manufacturer and the dealer, there direct representative, should be held responsible and are liable for all repairs involved with this recall. I could have been killed or killed someone else. Dodge needs to back the products they are selling to the public. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
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