Have been waiting for parts to make this repair since put on the list at pro jeep/dodge thornton, colo. (now larry h. Miller dodge) on 01/07/2014. I have repeatedly contacted the dealer & chrysler/dodge and am given the run around each time and am no closer to repairs than I was 6 months ago. Dodge knew this was a problem since 2008 yet continued to sell these trucks without notifying customers of the problem. Was sold an unsafe vehicle.
2010 Dodge RAM 2500 steering complaints
Page 4 of 6: complaints 71 to 100 of 152, newest first, as owners wrote them.
Tl* the contact owns a 2010 dodge ram 2500. The contact received notification of the federal safety agency campaign id number: 13v529000 (steering) but was advised by the dealer that the parts needed to complete the repair were not available. The contact had been waiting months to have the recall service. The manufacturer was also contacted and could not provide a reasonable date for when the vehicle would receive the recall repairs. The contact had not experienced a failure. Updated 7/25/14
Tl* the contact owns a 2010 dodge ram 2500. The contact stated that he attempted to have the vehicle repaired under the federal safety agency campaign number:13v529000 (steering) but was made aware that the parts were not available. The repairs were unable to be performed for and the contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure.
Tl* the contact owns a 2010 dodge ram 2500. The contact received a notification of the federal safety agency campaign id number 13v529000 (steering) and stated that the part needed to repair the vehicle was unavailable. The dealer and manufacturer stated that one remedy part would be received every two weeks. The contact had not experienced a failure. Updated 06/10/14 ma
I am extremely concerned about the recall on the left tie rod ball stud on this truck. We received the recall notice the last week in december 2013. However, it stated to call our dodge dealer starting january 6th! This recall could cause a loss of directional control and/or crash without warning. When we called the dealer, they couldn't even fix the recall because they didn't have the parts and there was a waiting list! It is the end of april and we are still waiting for this serious recall to be fixed. Shame on you chrysler for taking so long.
Tl* the contact owns a 2010 dodge ram 2500. The contact received a recall notification related to the federal safety agency campaign id number 13v529000(steering) but the part needed was unavailable to perform the repair. The manufacturer was notified. The approximate current mileage was 180,000. The contact had not experienced a failure.
Tl* the contact owns a 2010 dodge ram 2500. The contact received notification of the federal safety agency campaign id number 13v529000 (steering) however, the contact was unable to have the vehicle repaired because the part needed was unavailable. The manufacturer was not notified of the problem. The contact had not experienced a failure.
Three times I've lost control of this truck at relatively low speeds and normal driving conditions. The truck would go into a right skid and fishtail. Twice the road was dry, once the road was wet. Each time I was able to recover before hitting something or exiting the roadway however I used both lanes of traffic to recover. Twice I lost control while accelerating normally after slowing for a curve or other situation. I had slowed to about 40 and was accelerating back to the speed limit of 60. Incident occurred at about 50. Loss of control came suddenly like the front of the vehicle took a sharp bid to the left on its own. Once was after hitting some washboard type bumps in the road which caused the backend to bounce to the right and begin to skid. I inspected and don't see anything obviously loose or broken. Possible related issues: a slight bump is often felt in the steering wheel and accelerator pedal. Truck is under recall n49 for a tie rod issue. But I don't see any sign that the tie rod is loose although the u-bolts that hold the damper to the tie rod may be slipping.
Tl* the contact owns a 2010 dodge ram 2500. The contact received a recall notification of the federal safety agency campaign id number 13v529000 (steering) and stated that the part needed was unavailable to perform the repair on the vehicle. The dealer informed the remedy part was in the processing of being redesigned. The manufacturer was not notified of the problem. The contact had not experienced a failure.
Tl* the contact owns a 2010 dodge ram 2500. The contact stated that he attempted to have the vehicle repaired under the federal safety agency campaign number:13v529000. The contact stated that he was made aware that the parts were not available and as a result the recall repairs were not performed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. There are no failures at this time.
Tl* the contact owns a 2010 dodge ram 2500. The contact received notification of the federal safety agency campaign id number:13v529000 (steering) but was advised by the dealer that the parts needed to complete the repair were not available. The contact received the notice months ago. The manufacturer was also contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. The contact had not experienced a failure.
Tl* the contact owns a 2010 dodge ram 2500. The contact stated that he attempted to have his vehicle repaired under the federal safety agency campaign number: 13v529000 (steering) but was informed that the parts were not available and that the dealers were receiving one part per week. The contact stated that since the failure was reported in november of 2013, there should be a remedy available before april of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. There are no failures at this time.
I am very concerned that chrysler has issued a recall for the left tie rod and state in the recall that the tie rod could fracture and cause a loss of directional control and crash without warning, but the parts for the recall are not available. We have been on a waiting list for 3 months at this time. I think this should be reviewed, it should not require people to die in a crash before something is done. How can a company know this problem exists and it could result in fatality but it appears to be no big deal that we have to wait for a repair part to become available.
Tl* the contact owns a 2010 dodge ram 2500. The contact stated that she attempted to have the vehicle repaired under the federal safety agency campaign number: 11v350000. The contact stated that she was made aware that parts were not available as a result repairs were unable to be performed for the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. Updated 06/17/14 ma
Tl* the contact owns a 2010 dodge ram 2500. The contact stated that he received recall the federal safety agency campaign number: 13v529000 (steering) in january. The contact attempted to get the vehicle repaired on numerous occasions but the parts were unavailable. The vehicle was not repaired. The manufacturer was notified. There are no failures at this time. The VIN was unavailable. Updated 5/19/14*cn updated 6/06/17
Tl* the contact owns a 2010 dodge ram 2500. The contact received recall notification the federal safety agency campaign id number of 13v529000 (steering) and stated that the part needed to perform the repair was unavailable. The manufacturer was not notified of the problem. There are no failures at this time.
Tl* the contact owns a 2010 dodge ram 2500. The contact received recall notification the federal safety agency campaign id number 13v529000 (steering); however, the contact was unable to have the vehicle serviced under the recall because the part needed was unavailable. The dealer stated that one remedy part per week was being sent to service the vehicles. The manufacturer was notified of the problem. There are no failures at this time.
Tl* the contact owns a 2010 dodge ram 2500. The contact stated that the federal safety agency campaign number: 13v529000(steering) had exceeded a reasonable time for repair. The contact received the recall letter december 2013. The dealer advised that the repair kit was received once per week and they would contact him when the part became available. The contact had not experience a failure.
Tl* the contact owns a 2010 dodge ram 2500. The contact stated that he received notification of the federal safety agency campaign number 13v529000 (steering) and was informed by the manufacturer that the parts were not available. The contact had not experienced a failure. The VIN was not available.
Recall n49/ the federal safety agency 13v‑529 took to dealer for recall and they told me that my truck has bad parts need to be replaced , then told me that it would be 2-3 months before they can get the parts to fix truck , filed a complaint with dodge and still waiting for the call to fix truck , I do not feel safe driving it mt steering is not working correctly and the just said drive it or dont thats all we can say .
Tl* the contact owns a 2010 dodge ram 2500. The contact received notification of the federal safety agency campaign id number:13v529000 (steering) and stated that the parts were not available. The dealer did not give a specific date when the parts would become available. The manufacturer was also contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. The contact had not experienced a failure.
Tl* the contact owns a 2010 dodge ram 2500. The contact stated in december 2013, she received recall the federal safety agency campaign number: 13v529000 (steering). The contact stated she attempted to have the vehicle serviced on numerous occasions, but the parts were unavailable. The vehicle was not repaired. The manufacturer was notified. The contact had not experience the failure. The VIN and failure mileage were not available. Updated 05/12/2014*lj
Tl* the contact owns a 2010 dodge ram 2500. The contact received notification of the federal safety agency campaign id number: 13v529000 (steering) and stated that the parts were still not available. The dealer did not give a specific date when the parts would become available. The manufacturer was also contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. The contact was experiencing a loud noise coming from the front drivers side of the vehicle more than once. There the failure mileage was unavailable.
Tl* the contact owns a 2010 dodge ram 2500. The contact received a recall notification of the federal safety agency campaign id number 13v529000 (steering) however, the contact was not able to have the vehicle serviced because the part was unavailable. The dealer advised that the vehicle not be driven. The manufacturer was made aware of the problem. The contact had not experienced a failure.
Tl* the contact owns a 2010 dodge ram 2500. The contact received a recall notification of the federal safety agency campaign id number 13v529000 (steering) and stated the part needed to perform the repair was unavailable. The dealer was unable to provide an expected date for the part. The manufacturer was not made aware of the problem. The contact had not experienced a failure.
Tl* the contact owns a 2010 dodge ram 2500. The contact stated that while driving 3 MPH, he heard a loud noise as the vehicle came to a complete stop. The contact mentioned that after inspecting the vehicle he noticed that the tie rod was fractured and became jammed against the front driver's side tire. The vehicle was towed to the dealer where the technician verified the failure and stated that the tie rod needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The VIN was not available. The failure and current mileage was 84,000.
This vehicle has been recalled for tie rod end malfunction, notification n49. The left tie rod end can simple break in half without warning, a very dangerous situation. I have contacted 2 dealerships for service on this recall; addys dodge in myrtle beach on december 27 2013, and burglund dodge roanoke va march 10 2014. I have been put on waiting lists waiting for the parts at both dealerships,. Note I have been waiting for nearly 3 months since I 1st contacted addy dodge. Addy dodge told me it would be a very long wait, that there are only 1 or 2 sets of parts available each week. Note that I have not had an accident, the tie rod end has not broken. And this is not a complaint against the dealerships, the complaint is against dodge for not having the parts available. I, as many other people, am currently driving the truck with the defect because parts are not available to fix the recall. What good is a recall if there are no parts to fix the recall?
2010 dodge ram 2500. Consumer writes in regards to left tie rod recall notice issues. *smd the consumer called the dealer in december 2013, about the recall, and was placed on a waiting list. The consumer called the dealer, in march 2014 and was informed they only received 2 tie rod ends since the release of the campaign and there was no eta for additional parts.
2010 dodge ram. Consumer writes in regards to left tie rod recall notice problems. *smd the consumer was informed, the part had not been manufactured yet.
Tl* the contact owns a 2010 dodge ram 2500. The contact received a recall notification related to the federal safety agency campaign id number 13v529000(steering) however, the part needed was unavailable to perform the repair. The manufacture was not notified. The contact had not experienced a failure.
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