Total loss of power steering due to plastic liner installed in p/s pressure hose becoming dislodged and working its way into the rack/pinion steering gear causing blockage of fluid flow- replacement of pump, rack/pinion and pressure hose needed to correct defect.
2011 Dodge RAM 2500 steering complaints
Page 3 of 8: complaints 41 to 70 of 210, newest first, as owners wrote them.
Tl* the contact owns a 2011 dodge ram 2500. The contact received notification of the federal safety agency campaign number 13v529000(steering). The contact stated that the part that needed to remedy the vehicle was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
What is a reasonable time for a manufacturer to complete a safety recall. I received the n49 / the federal safety agency 13v‑529 recall in december of 2013, called jan 6th and made appointment for feb 4th. At time of appointment I was told no parts were available. Update on sept 30th 2014, I am currently number 92 on the list to get the recall parts. They say they can get 4-6 parts a week, which means my parts won't be available for more than 4 months. If this is truly an 'important' safety recall it should not take more than a year to get the parts replaced.
Tl* the contact owns a 2011 dodge ram 2500. The contact received a recall notice for the federal safety agency campaign number: 13v529000 (steering). The contact stated that the dealer ordered the parts needed to service the vehicle according to the recall, but the dealer stated that the parts were defective. The contact was placed on a waiting list for the recall part. The dealer stated that the parts were limited. The manufacturer was not notified. The contact had not experienced a failure.
Tl* the contact owns a 2011 dodge ram 2500. The contact received a recall notification for the federal safety agency campaign number: 13v529000 (steering); however, the part needed to repair the vehicle was unavailable. The manufacturer was notified. The contact had not experienced a failure.
Tl* the contact owns a 2011 dodge ram 2500. The contact received a notification for recall the federal safety agency campaign id number: 13v529000 (steering). However, the parts were not available for months. The dealer did not provide a specific date when the parts would become available. The manufacturer was also contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. The contact was not experiencing a failure.
In december of 2013, I received a safety recall notice for the left tie rod ball stud on my truck. As instructed, I contacted the dealer to have this fixed and was told that I'll be called in two to three weeks but I was never called. Since then, I've gone back to the dealership on three separate occasions, the last visit was on july 2nd 2014, on this visit I was told that I'm next in line and will be called within a week, it's now two months since that visit. My understanding is, this problem could cause a loss of directional control and/or crash without warning.
In the latter part of 2013, I received a safety recall notice for the left tie rod ball stud on my truck. As instructed, I contacted the dealer to have this fixed and was told that I'll be called in two to three weeks but I was never called. Since then, I've gone back to the dealership on three separate occasions, the last visit was on july 2nd 2014, on this visit I was told that I'm next in line and will be called within a week, it's now two months since that visit. My understanding is, this problem could cause a loss of directional control and/or crash without warning.
While driving at 65 miles per hour, and crossing a bridge expansion joint, truck began shaking violently. Shaking did not stop until I was able to reduce the speed below 45mph. Similar incidents continue to occur every time I drive the truck. This could easily lead to a serious accident.
Tl* the contact owns a 2011 dodge ram 2500. The contact received a notification for recall the federal safety agency campaign id number: 13v529000 (steering) and stated that the parts were not available. The dealer did not provide a specific date when the parts would become available. Also, the manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. The contact was not experiencing a failure.
Tl* the contact owns a 2011 dodge ram 2500. The contact received a recall notification for the federal safety agency campaign number: 13v529000 (steering); however, the parts needed for the repair were unavailable. The manufacturer was notified. The contact had not experienced a failure.
Tl* the contact owns a 2011 dodge ram 2500. The contact received a recall notice for the federal safety agency campaign number: 13v529000 (steering); however, the part needed for the repair was unavailable. The manufacturer was not notified. The contact had not experienced a failure.
Tl* the contact owns a 2011 dodge ram 2500. The contact received notification of the federal safety agency campaign number: 13v529000 (steering ) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2011 dodge ram 2500. The contact received notification for the federal safety agency campaign number: 13v529000 (steering). The dealer stated that the part for the recall repair was on back order. The contact also mentioned that the dealer had a waiting list and other vehicles were ahead of her. The vehicle was not repaired. The manufacturer was not made aware of the issue. The contact did not experience a failure.
Tl* the contact owns a 2011 dodge ram 2500. The contact received the recall notification related to the federal safety agency campaign id number 13v529000 (steering). The contact felt that the repair had exceeded a reasonable amount of time. The contact had not experienced a failure. The manufacturer was not made aware of the issue.
Truck has the n49 recall, took it to dealer in feb 2014, wanted to do a front end alignment. Told him it was a recall. Order part (waited, waited) call back was 30th on list. Then told me they do one a week. Called back in 3 weeks, still 30th on list. On june 26 the truck started to shake, lost control and went in ditch, pushing the front in. Chrysler said there was no indication of manufacturing defect after they conducted an investigation.
I received safety recall n49/the federal safety agency 13v‑529 and took to dealer sometime in 2/14. I have called repeatedly and always get the same answer" we'll call you when it's available". It's the end of june and I have to believe that the parts are available.I just received another notice on the same part.do they not keep track of people waiting? I tow a 10,000 pound camper most of the summer and am on edge all the time I am doing it.
In january 2014 I received mail for an important safety recall n49 / the federal safety agency 13v‑529 for my 2011 ram 2500 mega cab 4x4 laramie. The safety recall is from chrysler for a defect on left tie rod ball stud may fracture under certain driving conditions causing loss of directional control and / or crash without warning. In light of all the gm and toyota deadly incidents with multitudes of recalls and fraud my issue has not been resolved by my local dealership genes chrysler fairbanks ak, contacting chrysler inquiring about my parts taking extremely long to manufacture per my dealership, and I also contacted by telephone, the administrator, the federal safety agency, washington dc vehicle hotline and still nothing has been done. I was the 1st to make an appointment back in january 2014 then got the runaround ever since and repeated calls to the service workers, manager and owner of genes chrysler my dealership. Worse yet I just receive yet another mail notice about the same recall and still waiting. I emailed by dealership informing them that my family and I were taking a vacation driving on the richardson highway to valdez ak which are the worst roughest roads in ak and that if we were to be involved in an accident caused by this unresolved safety defect that my children and family would sue and blow this out on the media. Please help us I drive 55 miles round trip daily to work and I am the one risking my life!
My dodge ram 2500 from 2011 has been recalled for a possible faulty front tie rod failure. I took the truck in on jan 7, 2014 to have it fixed. At the time they said they needed to order the part and it would take 7-10 days to get it in. Two and a half months later I received a call saying the part was in. I scheduled the truck for service on apr 16, 2014. When I took the truck in I was told that the part had been redesigned and they would order a new one. It's been three months since then and I haven't heard back from the dealership that the parts are in to repair my truck. I've been forced to use my truck for six and a half months because dodge doesn't have the parts available to fix my recalled truck which can be the cause of a major accident if the tie rod goes bad. Dodge needs to be more responsive in taking care of their recalled vehicles before they cause more accidents. Help!
2011 dodge ram 2500. Consumer writes in regards to left tie rod recall notice issues. *smd the consumer stated he received another recall letter. The consumer stated since early february, he had been attempting to get the vehicle repaired, with no success, due to lack of parts.
Tl* the contact owns a 2011 dodge ram 2500. The contact received a recall notification for the federal safety agency campaign id number 13v529000 (steering) and stated that the part needed was unavailable to perform the repair. The dealer was unable to provide an expected date for the part to become available. The manufacturer was not notified of the defect. The contact had not experienced a failure.
No incident. Received recall n49 in january 2014. Dealer (mckinney dodge easley sc ) is waiting on parts? Is this vehicle safe to drive cannot get an answer.
Tl* the contact owns a 2011 dodge ram 2500. The contact attempted to have the vehicle repaired according to the federal safety agency campaign number: 13v529000 (steering), but the dealer stated that the parts for the repair were limited. The contact had been waiting since november of 2013 to have the vehicle repaired. The contact had not experienced a failure.
Tl* the contact owns a 2011 dodge ram 2500. The contact received a recall notice for the federal safety agency campaign number: 13v52900 (steering), but the part was unavailable to repair the vehicle. The dealer was unable to provide an estimated date of arrival for the parts. The contact sold the vehicle due to the extensive wait time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure.
Tl* the contact owns a 2011 dodge ram 2500. The contact received a recall notice for the federal safety agency campaign number: 13v529000 (steering), but the parts were unavailable for the repair. The manufacturer was notified. The contact had not experienced a failure.
Tl* the contact owns a 2011 dodge ram 2500. The contact attempted to have the vehicle repaired according to the federal safety agency campaign number: 13v529000 (steering); however, the dealer did not know when the parts would be available for the repair. The contact has notified the dealer on several occasions and stated that the repair was not performed in a reasonable amount of time. The manufacturer was not notified. The contact had not experienced a failure.
Tl* the contact owns a 2011 dodge ram 2500. The contact attempted to have the vehicle repaired according to the federal safety agency campaign number: 13v529000 (steering); however, the dealer and manufacturer did not know when the parts would be available. The contact had not experienced a failure.
Tl* the contact owns a 2011 dodge ram 2500. The contact received notification of the federal safety agency campaign number: 13v529000 (steering). The dealer and manufacturer could not provide a specific date as to when the parts would become available to repair the vehicle. The contact had not experienced a failure.
I have received two safety recalls for this vehicle recall number n49/the federal safety agency 13v‑529. The recall is to replace the left tie rod ball stud on the steering linkage. I received the first recall notice in january 2014. I immediately went to my dodge dealer to have the work performed. Dodge stated that they would have to order the parts. Six months later I am still waiting for the parts. Today I received the second safety recall notice for the same problem. I called chrysler recall assistance and was told it would take an additional three to five months before the parts were available. That is unacceptable and extremely dangerous. Chrysler is playing russian roulette with peoples' lives. Chrysler's claim that it takes nine months to a year to obtain the parts is patently false. They have simply intentionally placed a bottleneck in the recall process in order to improve their cash flow. Do people have to die before action is taken?
Tl* the contact owns a 2011 dodge ram 2500. The contact stated the federal safety agency campaign number: 13v529000 (steering) had exceeded the reasonable amount for repair. The dealer stated the part was not available for repair. The manufacturer was made aware of the delay. The vehicle was not repaired. The contact had not experienced the failure. Updated 10/02/14*lj updated 03/09/2015
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