Tl*the contact owns a 2011 dodge ram 2500. The contact stated that he attempted to have his vehicle repaired under the federal safety agency campaign number: 13v529000 (steering) but was informed that the parts were not available. Since the failure was reported in november of 2013, the contact stated there should be a remedy available before may of 2014 and that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure.
2011 Dodge RAM 2500 steering complaints
Page 5 of 8: complaints 101 to 130 of 210, newest first, as owners wrote them.
Tl*the contact owns a 2011 dodge ram 2500. The contact received the federal safety agency recall campaign number 13v529000 (steering) and the contact stated the that the part was unavailable to perform the repair. The dealer was unable to provide an expected date for the part to be available. The manufacturer was not notified of the problem. There were no failures at this time. Rk
Tl* the contact owns a 2011 dodge ram 2500. The contact stated that he attempted to have his vehicle repaired under the federal safety agency campaign number: 13v529000 (steering) but was informed that the parts were not available and that the dealers were receiving one part per month. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure.
Tl* the contact owns a 2011 dodge ram 2500. The contact received a recall notification under the federal safety agency campaign id number 13v529000 (steering) but was informed that the part was unavailable. The manufacturer was not notified. The contact had not experienced a failure.
Contacted local dodge dealership relating to recall notice n49 / the federal safety agency 13-529 in jan. 2014. Today 5/8/14 I was told that it would be sept. Before the part could be replaced, if then. Close to a year and possibly longer to replace a part that could cause a death is unacceptable. I am sure that dodge has a supplier of the tie rod ball stud for the new trucks that they are selling. Perhaps they could stop production of the new truck and have the manufacture of the ball stud retool in order to get all the unsafe trucks repaired. But, I am sure that their bean counters would reject that action. $$$$$$$$
Recall notice : n49/the federal safety agency 13v‑529 left tie rod ball stud may fracture . May cause loss of directional control and/or crash without warning. I have been unsuccessful in getting this recall corrected by the dealer. I have been advised by the dealership that the problem is : they are unable to get the part needed from chrysler. I called on 1/2/2014 and was told the part was ordered. 1/24/2014 I was told that only 3 parts were allowed to be shipped from chrysler to the dealer every 7 days. 3/1/2014: dealer still stated they were unable to get the needed parts. What is the problem.????
Tl-the contact owns a 2011 dodge ram 2500. The contact stated that the federal safety agency campaign number 13v529000 (steering) had exceeded a reasonable time for repair. The dealer advised the contact that he was placed on a waiting list that may exceed several months due to parts are received by one or four every ten days. The vehicle had not experienced the failure. Li
Tl* the contact owns a 2011 dodge ram 2500. The contact stated the federal safety agency campaign number: 13v529000 (steering) had surpassed the reasonable amount of time for repair. The manufacturer was not made aware of the issue. The contact had not experienced the failure.
I received safety recall n49/the federal safety agency 13v‑529 in mid dec 2013 regarding the left tie rod ball stud. I called to schedule an appt. With my local dodge dealership and was placed on a waiting list because they weren't receiving the replacement part. I keep checking with the dealership but have been told that they aren't receiving the parts. So here it is, 4/28/14 and I have yet to have the tie rod on my truck replaced. Horse show season begins in may and I certainly can't take any chances towing my horse trailer with this issue unresolved. I am very unhappy with this situation - this is the first dodge truck I've purchased and if this is how chrysler dodge handles recalls, it will make me think twice before I consider purchasing another dodge truck. If your company issues recalls, it needs to provide the necessary replacement parts to dealerships in a timely fashion. Waiting 4 months, and still not having any idea of when my truck will be serviced, is completely unacceptable level of customer service. I'd sure like to use my truck for towing purposes but feel I cannot do so until this part is replaced. I want to know when I can expect satisfaction of this recall notice.
Tl* the contact owns a 2011 dodge ram 2500. The contact stated that she was very concerned for her safety since the parts for the federal safety agency campaign number: 13v529000 (steering) were still not available. The manufacturer was made aware of the problem. The contact had not experience the failure. The vehicle current mileage was 111,000.
We received a recall notice in the mail around the 1st of the year for the left tie rod on our truck, we called reno dodge right away, they pushed us back a few weeks, we called multiple times since then and said they'd call us, they never did, now months later we called again, and they said it would be months before they could get us in. We are concerned that this problem could harm our family since this is our primary family vehicle.
Recall was sent december to start effective january the 6th and I still have not gotten the dealership to fix problem. Problem:(the left tie rod stud on your truck may fracture under certain driving conditions. This could cause a loss of directional control and/or crash without warning.) truck was purchased at gulfgate dodge in houston. The technician is someone by the name of gary. When I called to check to see why they had not called me in to repair the problem I was told they would call me when part came in. I still have not heard anything. May is around the corner this is not good. People die from recalls everyday I would not like to be added to the list, but I have informed my family of the problem. Please help speed up process any way you can. I should be able to drive my truck and pull my horses without fear of dying. The consumer stated the vehicle would pull to the left, and it felt as though the steering was locking up. Updated 05/05/14
Tl* the contact owns a 2011 dodge ram 2500. The contact received notification of the federal safety agency campaign id number: 13v529000 (steering) but was advised by the dealer that the parts needed to complete the repair were not available. The contact received the notice months ago. The manufacturer was also contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. The contact had not experienced a failure.
Tl* the contact owns a 2011 dodge ram 2500. The contact stated that he received a notice for the federal safety agency campaign number 13v529000 (steering) and was informed by the manufacturer that the part was not available. The contact had not experienced a failure. The VIN was unavailable.
Tl* the contact owns a 2011 dodge ram 2500. The contact stated that he received the federal safety agency recall campaign number: 13v529000 (steering). The contact attempted to have the vehicle repaired but the parts were unavailable. The vehicle was not repaired. The manufacturer was notified of the failure. There are no failures at this time.
Tl* the contact owns a 2011 dodge ram 2500. The contact stated that he attempted to have the vehicle repaired under the federal safety agency campaign number: 13v529000. The contact stated that he was made aware that the parts were not available. As a result, repairs were unable to be performed for the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure.
Tl* the contact owns a 2011 dodge ram 2500. The contact received notification of the federal safety agency campaign id number:13v529000 (steering) but was advised by the dealer that the parts needed to complete the repair were not available. The contact received the notice months ago. The manufacturer was also contacted and provided an unreasonable date for when the vehicle would receive the recall repairs. The contact had not experienced a failure.
Tl* the contact owns a 2011 dodge ram 2500. The contact received notification of the federal safety agency campaign id number:13v529000 (steering) and stated that the parts were not available. The dealer did not give a specific date when the parts would be available. The manufacturer was also contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repairs. There are no failures at this time.
Tl* the contact owns a 2011 dodge ram 2500. The contact stated that he received recall the federal safety agency campaign (steering) by the end of 2013. The contact took the vehicle into a dealer to be repaired but the parts were unavailable. The vehicle was not repaired. The manufacturer was notified. There are no failures at this time.
Received safety recall # n49/the federal safety agency 13v‑529 called to have repair, dealer said chrysler is not shipping but one part per week and they have 4 pages of customers waiting on part to repair, does not have any idea when chrysler will release more parts. Mean while I am driving a truck that may cause loss of control and crash without warning.
Tl* the contact owns a 2011 dodge ram 2500. The contact received recall notice the federal safety agency campaign id number: 13v529000 (steering) and stated that the parts were not available. The dealer gave an unreasonable time frame for when the parts would be available. The manufacturer was also notified and could not provide a reasonable date for when the recall would be repaired. There are no failures at this time. The dealer replaced the steering component, on the vehicle. Updated 07/15/14
Tl* the contact owns a 2011 dodge ram 2500. The contact stated that the federal safety agency campaign number: 13v529000 (steering) had surpassed a reasonable amount of time for repair. The dealer stated the part was not available for repair. The manufacturer was not made aware of the problem. The vehicle was not repaired. The contact had not experienced the failure described in the recall. Updated 06/10/14 ma
Tl* the contact owns a 2011 dodge ram 2500. The contact attempted to have his vehicle repaired under the federal safety agency campaign number: 13v529000 (steering) but was informed that the parts were not available. The contact stated that since the failure was reported in november of 2013, there should be a remedy available before march of 2014. The contact also stated that the manufacturer had exceeded a reasonable time for repair. There are no failures at this time.
Received safety recall # n49/the federal safety agency 13v‑529 called to have repair, dealer said chrysler is not shipping but one part per week and they have 4 pages of customers waiting on part to repair, does not have any idea when chrysler will release more parts. Mean while I am driving a truck that may cause oss of control and crash without warning.
Tl* the contact owns a 2011 dodge ram 2500. The contact stated that he received notification of the federal safety agency campaign number: 13v529000 (steering) in november 2013. The contact stated that he attempted to have the vehicle repaired but the parts were unavailable. The vehicle was not repaired. The manufacturer was notified . The contact had not experienced a failure. Updated 06/10/14*lj the consumer stated the vehicle was repaired on 05/5/2014. Updated 06/16/2014
Tl* the contact owns a 2011 dodge ram 2500 the contact stated that he attempted to have the vehicle repaired under the federal safety agency campaign number: 13v529000 (steering) but was informed that the parts were not available. The dealer was only receiving one recall kit per week. The contact felt that since the failure was reported in november of 2013, there should have been a remedy available before march 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure. Updated 05/19/14*lj updated 05/27/2014
2011 dodge ram 2500. Consumer writes in regards to left tie rod ball stud recall. Consumer was told that dealership would not complete recall and that the recall was suspended. *smd the consumer was also informed the problem only existed when backing up the truck with a trailer.
Tl* the contact owns a 2011 dodge ram 2500. The contact stated that he was very concerned for his safety and those around him while on the roadway because the parts were still not available for repairs under the federal safety agency campaign number: 13v529000 (steering). The dealer was contacted. The manufacturer was made aware of the problem. The vehicle had not experience the failure.
2011 dodge ram 2500. Consumer writes in regards to the tie rod ball stud recall completion problems. *smd when the consumer arrived for his scheduled appointment, he was informed the parts were not available. The dealer informed the consumer, chrysler was only sending one part per week, and he was added to a waiting list.
2011 dodge ram 2500. Consumer writes in regards to recall notice completion problems and unsatisfactory customer service at dealership. *smd the consumer was informed, the part for the recall, was on backorder.
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