Tl* the contact owns a 2011 dodge ram 2500. The contact received a notification for the federal safety agency campaign id number: 13v529000 (steering) and stated that the parts were not available. The dealer did not provide a specific date when the parts would become available. The manufacturer was also contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. The contact had not experienced a failure.
2011 Dodge RAM 2500 steering complaints
Page 4 of 8: complaints 71 to 100 of 210, newest first, as owners wrote them.
Tl* the contact owns a 2011 dodge ram 2500. The contact received a notification for recall the federal safety agency campaign number: 13v529000 (steering). The contact stated that the dealer and the manufacturer were contacted numerous times and they were not able to provide an estimated time from when the parts would be available for the repairs. The repair was not taken care of in a reasonable amount of time. Contact had not experienced a failure. Updated 8/19/14*cn updated 08/28/2014
Tl* the contact owns a 2011 dodge ram 2500. The contact received a notification for recall the federal safety agency campaign id number: 13v529000 (steering) and stated that the parts were not available. The dealer was not able to provide a specific date when the parts would become available. The manufacturer was also contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. The contact had not experienced a failure.
I have now received two notices about the left tie rod. I own two dodge pick ups and still, 5 months later they cannot get the parts! I appreciate the concern but what good is it if we cannot get the parts to have it fixed! Quit spending time on sending out notices and get the parts!
Tl * the contact owns a 2011 dodge ram 2500. The contact attempted to have the vehicle repaired under the federal safety agency campaign number: 13v529000 (steering) however, the dealer did not have the parts available. The contact had not experienced a failure.
Tl * the contact owns a 2011 dodge ram 2500. The contact received a recall notification for the federal safety agency campaign number: 13v529000 (steering); however, the part was unavailable. The manufacturer was notified. The contact had not experienced a failure.
Tl* the contact owns a 2011 dodge ram 2500. The contact stated that the federal safety agency campaign number: 13v529000 (steering) had exceeded a reasonable about of time for repair. The dealer stated that the part was unavailable and there was a waiting list of 365 customers ahead of the contact. The manufacturer was not notified. The vehicle was not repaired. The contact had not experienced a failure. Updated 8/11/14
Tl* the contact owns a 2011 dodge ram 2500. The contact received a recall notification of the federal safety agency campaign id number 13v529000: (steering) and stated that the part needed was unavailable to perform the repair. The dealer was unable to provide an expected date for the remedy part to become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2011 dodge ram 2500.the contact received a notification for recall the federal safety agency campaign id number: 13v529000 (steering) and stated that the parts were not available. The dealer did not give a specific date when the parts would become available. The manufacturer was also contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. The contact had not experienced a failure.
Tl* the contact owns a 2011 dodge ram 2500. The contact received a notification for recall the federal safety agency campaign id number 13v529000 (steering) however, the part to do the repair was unavailable. The manufacturer was made aware of the problem. The contact had not experienced a failure. Updated 8/11/14
I am seeing a lot of the same complaints with this recall. I am getting the same story that they are waiting on parts and cannot perform this recall now. The dealer does not know when parts are to come in. My concern is, its already been way more than a few months since I went into the dealer and had them verify my truck needed the recall. I don't drive my truck on a daily basis but when I am using it I am usually hauling my dump trailer. I don't want to be the cause of me or someone else getting injured when I know there is an issue with the truck like the steering may fail. I don't understand how there cannot be any parts to replace this yet.
Received the n49 / the federal safety agency 13v‑529 left tie rod recall notice, made an appointment to get it replaced on 1/10/14 4 days after the start of the recall. Took the truck in to deery brothers iowa city to get the recall completed. Instead of doing the recall they simply looked under the truck and verified it was one that needed the recall, and would put me on the list to have it done. Stated they would contact me when parts come in. This was over 6 months ago and every time I talk to them they say they are replacing parts as fast as they come in. I just received a second letter from chrysler today stating this is an important safety recall and should be done as soon as possible. I called deery brothers again this morning and got the same response that they only get 2-3 sets of parts at a time and will let me know when mine are available. They stated they have people on the list that have been there quite a while longer than me. Which seems funny as I went in 4 days after the recall started. I did call the chrysler group recall assistance center listed on the recall and got the same runaround. I feel I am driving a ticking time bomb, they were unable to answer my question about who would be responsible if this breaks going down the road and causes an accident. I do not use my truck as a car, usually I am carrying a heavy load in the truck and/or pulling a trailer. I'm just concerned about the collateral damage that could occur in such a case. I realize they have a lot of units on the road to refit but, I think they need to step up and get these done. One friend of mine had his break on him 300 miles from home, just after pulling off interstate. Hate to think if it had broke a few mile earlier. I hate to drive my truck right now but, cannot be without it for what appears could be a full year. Please look into the handling of this by chrysler.
Tl* the contact owns a 2011 dodge ram 2500. The contact received a recall notice for the federal safety agency campaign number: 13v529000 (steering); however, the part for the repair was unavailable. The manufacturer was notified. The contact had not experienced a failure.
Tl ' the contact owns a 2011 dodge ram 2500. The contact attempted to have the vehicle repaired according to the federal safety agency campaign number: 13v529000 (steering); however, the parts were unavailable. The vehicle was unable to be repaired. The contact stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. The contact had not experienced a failure. Jcc
Tl * the contact owns a 2011 dodge ram 2500. The contact was included in the federal safety agency campaign number: 13v529000 (steering). The contact was concerned because the manufacturer did not have parts available. The dealer informed the contact that parts would be ordered. The manufacturer was made aware of the failure. The contact did not experience the failure. Updated 09/02/14*lj the consumer stated after 5 months the vehicle was repared. Updated 09/10/2014
2011 dodge ram 2500. Consumer writes in regards to left tie rod ball stud recall notice. *smd the consumer stated after the recall was performed, he noticed the vehicle pulled to the right and the steering wheel was no longer centered. The dealer informed the consumer, the work they performed, had nothing to do with the vehicle pulling. The consumer stated there was nothing wrong with the vehicle, prior to taking it to the dealer.
Tl* the contact owns a 2011 dodge ram 2500. The contact stated that she attempted to have the vehicle repaired under the federal safety agency campaign number:13v529000 (steering). The contact stated that she was advised that the parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. There were no failures at this time.
Tl* the contact owns a 2011 dodge ram 2500. The contact received a notification for recall the federal safety agency campaign id number 13v529000 (steering). The contact stated that the repair was not taken care of in a reasonable amount of time. The dealer indicated parts were not available. The contact had not experienced a failure. The manufacturer has not been contacted.
Tl* the contact owns a 2011 dodge ram 2500. The contact received a recall notice for the federal safety agency campaign number: 13v529000 (steering). The dealer stated that the parts for the repair were unavailable. The contact stated that the repair was not performed in a reasonable amount of time. The manufacturer was not notified. The contact had not experienced a failure.
Tl* the contact owns a 2011 dodge ram 2500. The contact stated that while driving 15 MPH, he attempted to make a right turn but the power steering and brakes failed. The contact stated that after a few seconds, the vehicle resumed normal function. The vehicle was taken to the dealer for inspection. The technician stated that the power steering pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 77,000. The VIN was unavailable.
Tl* the contact owns a 2011 dodge ram 2500. The contact received a recall notification for the federal safety agency campaign id number: 13v529000 (steering). The contact stated that the part for the recall was unavailable. The manufacturer was not made aware of the delay. The contact had not experienced a failure.
Almost seven months run-around since recall n49/agency13v-529. Is there any relief in sight? Chrysler contacted, multiple dealers contacted. One wasted trip (lost workday) to a dealer scheduled appointment, only to be informed that they used their last part the day before.
Please tell me why it is taking so long to get a part in a shop for a recall? I contacted 3 different dodge dealerships and they all state that they are only getting 2 parts a week for a recall. I have waited over 6 months to be called for a replacement. I am on a waiting list and each time I follow up I get told the same thing. Sorry we don't have that part. If this is a recall then dodge should have these in adequate supply if they are going to issue out letters to owners asking them to do their part to make the vehicle safe. The replacement part is a left tie rod stud.
Tl* the contact owns a 2011 dodge ram 2500. The contact received the recall notification for the federal safety agency campaign id: 13v529000 (steering). The contact stated that the repair had exceeded a reasonable amount of time. The dealer indicated that parts were not available. The manufacturer was not notified of the delay. The contact had not experienced any failure.
Tl* the contact owns a 2011 dodge ram 2500. The contact received the recall notification for the federal safety agency campaign id number: 13v528000 (steering). The contact stated that the repair had exceeded a reasonable amount of time. The dealer indicated that parts were not available. The manufacturer was not notified of the delay. The contact had not experienced a failure.
I can't believe we are 6 months out on a recall that has the potential to seriously injure and/or kill people yet chrysler still does not have the parts available to right the situation. Where is the federal safety agency?
Received recall notice n49 from chrysler (the federal safety agency 13v‑529) approximately march 18, 2014. This is in regard to a steering defect on our 2011 ram 2500hd turbo diesel truck. According to the recall notice the problem is "the left tie rod ball stud on your truck may fracture under certain driving conditions. This could cause a loss of directional control and/or crash without warning." this sounds like a serious safety issue to me. So we took it into the nearest dodge dealer on march 19, 2014. After examining the truck they said it does need the repair, but they have no parts. So they put us on a waiting list and that it would be about 30 days. It is now two months later and we are told that we are still about 30 days out on the waiting list. The recall notice says that if the dealer fails or is unable to remedy this defect without charge and within a reasonable time we may file a written complaint with the administrator of the federal safety agency. This is my formal written complaint. My dealer (tempe dodge) has failed to remedy this defect within a reasonable time. Please use all the authority of the united states government to compel chrysler corporation to expedite the repair of this dangerous condition! Thank you.
Received a important safety recall (n49/the federal safety agency 13v‑529) in december 2013. Called the dealer and was told no parts and was put on a waiting list. 5/19/14 called again, still no parts but stop by and they will inspect. I did and they say I need the part and am still on the waiting list. What's a reasonable time? Still no idea when I will get the work done.
Dodge ram. Consumer writes in regards to left tie rod stud recall problems. *smd the consumer was informed the parts were not available, to perform the recall.
Tl* the contact owns a 2011 dodge ram 2500. The contact received a recall notification for the federal safety agency campaign id number: 13v529000 (steering) and was advised that the remedy was not available. The dealer was unable to provide an expected date for the remedy to become available. The manufacturer was notified of the failure. The contact had not experienced any failure.
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