2021 Ford Ecosport: transmission slipping

Filed Oct 13, 2026 · Transmission · WV

XXX: A 2021 Ford EcoSport S (VIN: [XXX]) was towed to Mid-State Ford for the 1.0L EcoBoost Oil Pump Drive Belt Tensioner Safety Recall (Recall 23S64 / the federal safety agency 23V905). Prior to the tow, the transmission and drivetrain functioned flawlessly with zero slipping, codes, or mechanical noise. XXX: Service advisor [XXX] contacted the consumer to verify the engine failure was tied to the safety recall, documenting the initial vehicle intake scope. The transmission remained completely sound. XXX: [XXX] confirmed the new recall engine installation was successful, but noted a catalytic converter exhaust leak. The shop agreed to fix it under the 8-year/80,000-mile Federal Emissions Defect Warranty. No transmission faults existed or were reported. • XXX: [XXX] called back to state the engine was good, but the vehicle now suffered a severe transmission torque converter issue. Mechanically, this specific component was crushed when technicians forced the engine block and transmission bellhousing together while misaligned during reassembly 5:22 PM: Consumer discussed the newly created transmission damage with [XXX]. • 5:23 PM: Consumer called GM [XXX]; the receptionist screened the call and refused to transfer it. 5:33 PM: Consumer filed a case with Ford Corporate (Complaint #CXH-XXX who confirmed local dealer workmanship liability. 6:24 PM: GM [XXX] returned the call and pressured the consumer to use their personal extended warranty. Consumer firmly refused, citing Section III, Item B of their First Mile Platinum contract, which strictly excludes coverage for workshop repair negligence and non-factory errors.XXX: GM [XXX] called again, making an aggressive, bad-faith attempt to force the consumer to take a broken vehicle, falsely claiming a slipping transmission is "ok to drive." When the consumer refused the extreme safety hazard, [XXX] threatened that all this will fall back on consumer INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed May 1, 2025 · Engine, Transmission · 29,000 miles · FL

The contact owns a 2021 Ford EcoSport. The contact stated that while driving at unknown speeds, the transmission was slipping. There were no warning lights illuminated. The contact received notifications of the federal safety agency Campaign Numbers: 23V905000 (Engine and Engine Cooling ) and 25V126000 (Power Train); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 29,000. VIN tool confirms parts not available.

Filed Apr 10, 2025 · Engine, Transmission · 81,000 miles · TX

The contact owns a 2021 Ford EcoSport. The contact received notifications of the federal safety agency Campaign Numbers: 23V905000 (ENGINE AND ENGINE COOLING) and 25V126000 (POWER TRAIN); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The contact stated while driving 15 MPH, the brake pedal was depressed and failed to respond. The oil warning light was illuminated. The contact stated that if felt like the transmission was slipping; however, the regained power and speed. The contact went to the dealer and asked about the parts for the recall repairs; however, the contact was informed that parts were still not available. The manufacturer was made aware of the failure and offered the contact an Extended Customer Satisfaction warranty. The failure mileage was approximately 81,000. VIN tool confirms parts not available.

Filed Apr 27, 2024 · Electrical, Transmission · PA

On several occasions I've experienced delays with transmission shifting internally while in drive. (Had a few powertrain failure codes pop up, was told by shop that it will happen when all 4 wheels try to grip and can't at same time- independence ford). Have code dates in my ford app - and on 12/14/22 it happened again, this time accompanied by heater and blower motor cutting in and out, lights for heater, blower were strobing. (I have video of this issue, it won't upload) the defroster turned on when I powered off the heat and powered on. Ford shop notified and shown video, was told they couldn't replicate it. Had a few more occasions where transmission slipped w powertrain notification again, still unable to replicate per ford shop, despite codes. In July, 23 son had accident w car and delays were noted to guy at ford shop quick lane... codes present as well, and was within my warranty. The shop declined to submit issue to the warranty for my car, telling me to submit it to my car insurance first because of the damage to the front. I was promised by mgr from the shop, it would be covered if my insurance denied it, as it was reported while under 60,000 mile warranty. I was told by insurance companies and ford shop that car was safe to drive post accident until parts arrive, parts arrived and in Oct it was 3,000 miles outside of warranty, again checked with the shop regarding honoring the warranty, the insurance co denied it, stating it wasn't caused by son's accident. I reached out to ford to let them know insurance made a determination denying it and scheduled to drop it off to them. I had double checked again regarding honoring the warranty and was assured it would be. Vehicle was no longer drivable, so it was towed to ford location. I received a call telling me that it was out of warranty, it didn't matter what I was told previously. The manager was mistaken & never should've said what was said & the repair for bodywork was made elsewhere, so I I'm not helping."

Filed Aug 11, 2023 · Transmission · MO · crash

I started my vehicle and got out to finish loading up my stuff and it slipped out of gear and flew down my mainly flat driveway backwards. My passenger door was open still and my car hit my husband's truck and peeled back the passenger door all the way to the fender. Since the incident , my car will randomly chime warning lights while driving (ex: road hill assist, service brake system, phone volume when my phone wasn't connected ). I took it to the dealership and they done tests, but the conclusion was not based on the truth because they stated I had an aftermarket product plugged in that never shut off but it does after an amount of time and its just a charger/fm transmitter because i cant connect to the car by bluetooth anymore... Luckily no one was behind it or got hurt, but honestly terrified to drive it because it's so unpredictable.