While driving various speeds, the brake pedal was depressed to slow the vehicle down, but the vehicle failed to stop. The contact had to depress the brake pedal to the floorboard to completely stop the vehicle. The failure occurred without warning! Master cylinder had to be replaced. The vehicle was repaired, but the failure still recurred.
2011 Ford Edge brakes complaints
Page 10 of 11: complaints 251 to 280 of 308, newest first, as owners wrote them.
I braked hard on a normal 3-lane city street to avoid an incident. I was going straight, not turning. There seemed to be no unusual circumstances other than an unexpected need to 'slam on the brakes' to avoid a bad driver. From that point 30-60 days ago, my brakes have been soft/spongy. (this happened once before but corrected itself after a few days.) the brake pedal passes its 'normal' point of effectiveness and engages only cautiously once pressed further to the floor. Have paid ford $270 to have the brakes bled and diagnosed'a faulty hydraulic control unit. This seems to be common with multiple ford models. Please research whether a recall can be issued as my brakes have been maintained and I should not have to pay ~$1500 for a faulty part used by ford'especially such a critical one, especially one that costs almost $300 to diagnose. Additionally, ford already has issued an 'extended warranty' related to its brake booster in my year model vehicle. While the recall indicates a spongy brake as a sign of this trouble, the ford tech contradicted the warranty description and stated that a faulty brake booster would create a stiff brake instead. Which is it, ford? Please research both and ford's response and ensuing diagnoses related to the brake booster extended warranty. Thank you.
When we returned from vacation we noticed the brake petal was sinking to the floor. The car would take a bit to come to a stop. At one point I was at a complete stop at a light. The petal sank and the car rolled forward and into the bumper of the car in front of me (no injuries). We changed the brake fluid and bled them many times. We researched on what might be wrong. Ultimately I found that ford would replace the brake booster due to some sort of recall. They replaced it and said that the car still had the same problem. They said to replace the master cylinder, which they quoted $890 for. They also charged me $190 to do further inspection. We took the car home and ordered a master cylinder for about $80. We put in the master cylinder ourselves. We bench bled the cylinder and once it was installed we bled the brakes on 5 separate occasions, about 10 mins on each wheel. The pedal was still sinking. We had a mechanic come out to check our work. He said that everything we did was fine and he bled the brakes multiple times. Still sinking pedal. He concluded that we may have purchased a faulty cylinder. I took it to 2 other mechanics, firestone and big o tires, they both said it would have to be the master cylinder. So...I ordered another cylinder. We had a mechanic come out to install. Still...sinking pedal. He said that it might be the ABS system, which I suspected. He also said that it may be that ford would need to use some special tool that only they have to reset something or other. So I finally gave in and took it back to ford. They told me that the hydraulic control unit had failed, and quoted $2042.50 to replace it, $1400 of that is just labor. The ford rep said that only ford service departments can fix this issue, because they have the correct tools for it.
Lost brakes or two occasions while driving and each time the booster was replaced. The 2nd replacement ford would not pay for. We lost total confidence in the vehicle and ended up trading it in for a hyundai sport.
2 main on going issues 1. Brakes- from day one, constantly-needing to be re rotored / new pads / grinding squeaky sounds - all the time. Ford blames me for ' not driving enough ' ?.? Concerned for safety - will they fail? 2. Took car in today 4.5.18 - for 2nd time due to odor of propane or gas when coming to stop / low speed or idleing.. Was told no bulletin or notice out for issue - which was leaking fluid undercar -which ' could cause fire ' was told I could not leave with my vehicle, rental was provided under my paid warranty. Review of online info shows many stories out as well as lawsuit on this very odor issue- yet I was never informed. Smell has been ongoing since sept. 2017
On the highway my advanced service traction light came on and so did the ABS light.also my passenger door is shut but my light in my car is on and the door ajar warning code comes on with the door shut. And comes on while I'm driving and I have to pull over to try to get the light off.
I purchased this car june 10th 2017, it is now february 19th 2018 and my brakes have went out 4 times. This is the 4th time recently it has happened, the 3 times before they were said to be fixed. I was in the snow on a residential road when they went out. I am afraid if this car continues to drive someone will be severely hurt from the in-ability to stop the vehicle correctly.
After ABS kicked in, pedal went to floor extending breaking distance. Hcu is the problem. Temporarily resolved by breaking hard on snow till reset
When using the brakes on an icy road the ABS signal came on, then the brakes went completely down to the floor board. The car had no brakes. The brakes any other time has a full pedal. This has occurred twice in the last few days. Luckily this happened on our dead end street and not on a highway.
Tl* the contact owns a 2011 ford edge. While driving various speeds, the brake pedal was depressed to slow the vehicle down, but the vehicle failed to stop. The contact had to depress the brake pedal to the floorboard to completely stop the vehicle. The failure occurred without warning. The vehicle was taken to the dealer (joe rizza ford, 8100 w 159th st, orland park, il 60462) where it was diagnosed that the master cylinder had to be replaced. The vehicle was repaired, but the failure still recurred. The vehicle was taken to the same dealer where it was diagnosed that the brake booster needed to be replaced. The vehicle was repaired, but the failure still recurred. The vehicle was taken to the same dealer where it was diagnosed that the brake system needed to be flushed/cleaned and the brake fluid was filled. The vehicle was repaired. The failure still recurred. The vehicle was taken to the same dealer where it was diagnosed that the hcu vacuum pump needed to be replaced. The vehicle was not repaired. The dealer stated that the parts would not be available for the repair until december 25, 2017. The manufacturer was contacted at 800‑392‑3673 and was made aware of the failure. The manufacturer stated that they recorded the message and would forward it to the service manager. Case number: cas-13526479 was provided. The approximate failure mileage was 94,369.
Brake failure- brake pedal goes to floor when braking while in motion- the power booster has already been replaced by dealer under recall
While driving the vehicle is having difficulty coming to a full stop. The break booster is the issue. Two more break boosters were switched in the vehicle. The care is still having the same problem. A total of four break boosters has been replaced in the vehicle according to the maintenance history. The car has become a safety hazard while driving.
Tl* the contact owns a 2011 ford edge. While driving approximately 70 MPH in traffic the brake pedal was depressed to slow the vehicle down, but the vehicle failed to stop. The contact had to depress the brake pedal to the floorboard to completely stop the vehicle. The contact was able to resume driving while his foot was on the emergency brake. The vehicle was taken to advantage ford in duarte, ca where it was diagnosed that the defective hydraulic control unit failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 71,000.
Brake pedal going down to the floor. This has been happening intermittently for the past year. Usually is noticed when needing to take evasive action while on the road. I've had car into the dealership and have had all brakes replaced, along with the master cylinder, and brake booster. The problem still persisted and am now told to have the hydraulic control unit replaced. From what I've read this is a problem with a number of ford models.
Tl* the contact owns a 2011 ford edge. The contact stated that while the contact's son was driving at 30 MPH, the brake pedal was applied but failed to respond. The contact's son drove it slowly to the autonation ford st. Petersburg dealer located at 2525 34th st n, st. Petersburg, fl 33713; (727) 231-1323 where it was diagnosed that the master cylinder needed to be replaced. The vehicle was repaired. The manufacturer was contacted at 800‑392‑3673 and was made aware of the failure. The manufacturer stated that they could not do anything since the vehicle was too old and a case number cas-12952105 was provided. The failure mileage was 78,000.
The breaks doesn't stop all the way the part needs change is brake booster big
Brakes feel like they are not working. And make a hissing noies and petal goes all the way to floor when pushed. Both when driving or at a stand still.
Brakes felt weak and made "hissing" sound. Took car to mechanic had new front and rear brakes installed. Driving home noticed brakes still felt somewhat weak and hissing sound still exists. Did some research and found ford customer service program issued for my car due to bad brake booster! Never notified about this extremely dangerous issue. Found many posts from people who has serious issues with this. How in the world could the ntsb allow ford to get away with no recall??? If someone dies or gets seriously injured from this issue the ntsb will bear some of the responsibility for this for allowing ford to get away with no recall. 13n02 ' extended warranty coverage on brake booster ' 2010-2013 ford edge & lincoln mkx
I received a recall for the break booster and had it repaired august 2015. In december 2016, the part failed again, as I was driving down the mountain and was out of warranty, had to pay 700.00 for repair. On march 15, 2017, part failed, while I was parking again, which it is covered by warranty, however, there is something seriously wrong for the brake system to continually fail and ford does not want to respond to my concern.
It started having problems with the breaks a couple of weeks ago when in the middle of the road the cars brakes failed and when all the way to the end of the pedal. First, I changed the rotors and pedals but it continued to had a problem, went to a pepboys where it was diagnosed a master cylinder problem. Ordered the part and went to the dealer in mayaguez ford in puerto rico where they installed the part and they told me it had a recall for the booster of the brakes, installed it free of charge, but the same day they changed the parts, I still had the same problems with no brakes for a couple of minutes and then it stabilized. It happens a couple of times a day. Don't know what to do next.
Purchased my 2011 ford edge in june/july of 2014 for jc lewis ford in savannah, ga. Turns out there was an "extended warranty" in place because the brake booster's in this car have been failing. I'm not sure why they would have sold me a car without completing a repair or informing me of the possibility of malfunction. About a month ago, I was driving down the interstate at about 65 MPH when I was cut off by another vehicle. When I went to tap the brakes to disengage the cruise control, nothing happened! I had to press the brakes about halfway down to get the cruise control to disengage and, even then, it felt like I did not have power brakes.
The driver side door sensor is bad. The vehicle is unsafe because the sensor remains on all the time even when the door is closed. So if the door is ever open, you would not know because all the sensors are bad so you assume it is just an error message. Also - on this vehicle - the brakes feel spongy at times and are not good, even though having the brakes looked at and they have checked as confirmed sound with new rotors and pads.
Notification of a brake booster failure. My car is serviced regularly and the brakes werelways stated as normal. I seen an alert on your website about the brake booster and when I talked to ford the woman stated if you are not having problems ford will not do anything. I guess you have to get in an accident. She did say I could take it to a ford dealer and have them look at it which means I bear the cost since it is beyond warranty. Since I contacted ford the brake booster failed and had to be replaced. I nearly got injured as the vehicle would not stop and kept rolling.. There was 81000 miles on the vehicle. Another problem the vehicle is having is a driver side door ajar warning indication. I had it repaired once at 23156 miles. I now have it again. There has to be a defect in the door mechanism. I hear ford has a fix as a work around. When the brake booster failed the vehicle was in motion and was very difficult to stop as the pedal would not depress and remained hard and full
Lights stay on after parking inside and mirror lights. When driving interior lights stay on til a certain speed but doors do not lock and door ajar light stays on. The doors lock and the door light goes off spontaneously. Also brakes feel spongy and pedal feels like it goes to the floor.
Tl* the contact owns a 2011 ford edge. The contact stated that the door ajar warning light illuminated even though all the doors were closed. As a result, the contact was unable to lock the doors. The interior dome light remained illuminated and caused the battery to drain. In addition, the contact stated that the brake pedal was depressed, but failed to function. The contact had to pump the brake pedal in order to stop the vehicle. The dealer diagnosed that the brake booster needed to be replaced. The vehicle was repaired per a voluntary recall by the manufacturer; however, the failure recurred. The dealer diagnosed that the door latch and sensor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failures. The failure mileage was 30,000.
Tl* the contact owns a 2011 ford edge. While driving approximately 25 MPH and approaching a red light, the brake pedal was depressed to the floorboard and soft. The vehicle was driven very slowly to an independent mechanic who diagnosed that the vacuum brake booster was leaking and the booster assembly needed replacement. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 34,027. ...updated 09/12/16 *bf
I was at a drive thru and had brakes applied and then I heard a hissing noise coming from brakes I let off brakes to move forward and the brakes went hard and to floor causing me to hit the car in front of me. I took my vehicle to dealer after I left and they said it was a brake booster that had been recalled. I have not received a notice or letter that the brakes were recalled. I now have damage to my front bumper.
While driving the brake pedal began get hard and not depressing applying enough pressure the the brake pads. The harder you push the better they worked so determined the brake booster had failed. The problem was intermittent at first and then became regular. Called ford service to find out they had extended the warranty on this part but did not do a recall. This is a dangerous part to have fail intermittently as it could go from needing a 100 feet to stop to 100 yards.
On occasion, when breaking at slow speeds (like pulling into a parking space) while depressing the brake peddle, the car will accelerate and lurch forward. My foot was nowhere near the accelerator peddle. This happens about once every few weeks.
I own a 2011 ford edge. On june 2, 2016, my husband and I were driving on a highway, when we noticed a sudden problem with the car braking performance; unexpectedly, we started hearing a hissing noise coming from the pedal and the car would not stop; the brake pedal was depressed and failed to respond without warning. Fortunately, the road was not congested at the time, and we were able to slow down without causing an accident. Regardless, this could have caused a serious accident; it's a miracle that no one was injured. This is not the first time we have experienced break problems with our ford edge. Last year, during october, we noticed the same problem, particularly an excessive effort needed to stop, additional to the hissing noise. Back then, we took the car to an independent private mechanic to get it fixed, where it was diagnosed that the brake booster needed to be replaced, so we spent a significant amount of money for the replacement. I'm certain this is a design or manufacturing flaw. A recall is defined as any widespread vehicular problem that results in a risk for those in the car. Doing online research, I realized that many ford edge owners have experienced the same risky situation. Through the ford website ' specifically the field service actions page ' I was able to identify that our vehicle was eligible for an 'extended warranty coverage on brake booster'. Quite honestly, I was horrified! How come ford never notified me? Why disguise this safety issue as an extended warranty when it should have been a recall? This is simply neglectful. I sent ford's customer service a complaint email, and a representative called me to vaguely explain the extended warranty terms and to apologize for my inconvenience, but refused to respond in writing.
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