Number one my brakes are soft they say needs abs and their is recall but not on My vin number but on Ford edge 2011if it's on one should be on all recall safety is without brakes and my camera is black again recalls on other ford edge but again not mine please help
2011 Ford Edge brakes complaints
Page 2 of 11: complaints 11 to 40 of 308, newest first, as owners wrote them.
When applying breaks in the snow, the antilock breaks fail. I loose control of breaking and car acts like the breaks are gone. This has happened many times in the snow. Car has been tied several times for no breaks. When it gets to the shop breaks are working. Shop released any air in antilock breaks but this continues to happen when breaks are locked up.
This is in reference to Field Service Action 13N02 with codes P2195 and P2197. There was an extended warranty, but I never knew that as I bought the vehicle pre-owned. I am a college student and the vehicle poses a danger as I am not able to stop every time. I called the local Ford dealership, and without even looking at the vehicle. He said, yes we know about the issue, but it's to late for you to have it repaired for free. I am filing a complaint with with the Wyoming Attorney General as well, and looking into a civil action. I want to make sure I document everything in case there is a serious injury or death.
The contact owns a 2011 Ford Edge. The contact stated while driving 35 MPH, during traffic, the brake pedal was depressed but traveled to the floorboard, and the vehicle failed to respond as needed. The vehicle came to a stop afterward. There was no warning light illuminated. The contact drove the vehicle to the residence without additional failure. The contact called the local dealer. The vehicle was not diagnosed or repaired. The contact was provided Customer Satisfaction Number: 13N02. The manufacturer was not made aware of the failure. The failure mileage was approximately 125,000.
The contact owns a 2011 Ford Edge. The contact stated that while depressing the brake pedal, the pedal went to the floorboard with the brakes making a loud sound. The vehicle was taken to a certified mechanic who flushed the brake lines. The failure reoccurred after depressing the brake pedal suddenly. The contact's husband had replaced two brake master cylinders; however, the failure persisted. The vehicle was returned to the mechanic, and after flushing the brake lines several times, the mechanic determined that the hydraulic pump had failed and needed to be replaced; however, the vehicle was not repaired. The dealer was contacted and confirmed that there was no recall related to the VIN. The manufacturer was informed of the failure and confirmed the VIN was not under recall. The manufacturer referred the contact to the federal safety agency Hotline to report the failure. The failure mileage was approximately 187,000.
As I applied the brakes to stop the vehicle, the vehicle didn't automatically stop. It felt as if I didn't press the brakes. The vehicle continued. I will take the vehicle to the mechanic. The vehicle hasn't been inspected yet. There were no warning indicators.
Power steering leak(took it 3times to get it serviced), breaks(leak), transmission fluid leak(have to refill transmission fluid every week), electrical (dash board lights go off and on sometimes and do other funny stuff), back up My camera doesn’t work(car has blind spots so I need the camera to work), roof windows (work when they want), trunk door (closes by itself hitting me at closing). Check lights, tire light is on constantly and on since I bought the car, also oil light but now only sometimes since I keep putting oil and transmission fluid. And has something missing on the front windshield and sensor device of some sort And sometimes when I break I feel the vehicle wanting to go faster instead of stopping. Jerks. I took my vehicle to ford and they pretty much ignored me making me there was no solution. No reports or anything. I called several times to take my car to get serviced telling them I felt unsafe but they pretended they couldn’t here me they didn’t want to deal with me cause my vehicle was too old 2011 ford edge limited. I don’t think it’s old I need a little guidance here before I take it to the next step. Please help me fix my vehicle my insurance at the time told me it has two recalls and ford shined me off three or four times telling me no instead of helping
ABS module valves stick open resulting in low soft brake pedal. Master cylinder has been replaced and vacuum bled with problem still occurring. I feel this is a safety item and ford should stand behind this issue till the end of service life of the vehicle. the repair part is hard to find and expensive.
I have a 2011 ford edge sel the brakes are hard as a rock causing more force to be used to stop the vehicle even being driven under 5mph. This is a major saftey issue that should've been in ford's previous recall. The vehicle was manufactured at the Oakville plant in Canada which was ford's recalled vehicles. I contacted ford and they informed me it was vin specific which my vehicle wasn't covered by the recall but yet it's having the same issues as the others that were recalled from the same assembly facility. I was told to take it to a dealership and keep the receipts of it being fixed just incase there is a recall on the vehicle later on. I'm not the only person having issues with these issues with less then 200,000 miles on their vehicles. Ford knew there was a problem with the vehicles which they should have recalled all the ones from that assembly plant and fixed them.
My brakes are hard as a rock cause me to use more force on the brakes to stop and there is hissing coming from brake booster when I apply the brakes on my vehicle causing prolonged stopping distance called ford and they said there was no recalls on that vin which their "recalls is vin specific" yet all the vehicles use the same brake booster that is installed on this vehicle. It was hard to stop even going at low speeds under 10mph
The contact owns a 2011 Ford Edge. The contact stated that while depressing the brake pedal, the vehicle jerked while coming to a stop and made an abnormal sound. The ABS failure and traction control warning lights were illuminated. The failure also occurred while reversing. The contact stated that the failure was intermittent. The vehicle was taken to the dealer to be diagnosed, and the contact was informed that the ABS module had failed and needed to be replaced. The dealer was awaiting the part to complete the repair. The manufacturer had been made aware of the failure. The manufacturer referred the contact to the federal safety agency Hotline to report the failure. The failure mileage was approximately 147,000.
Brakes they do not stop it is available for inspection , I was on the highway when the brake pedal went to the floor and I had to roll to stop and yes Jtr repair has confirmed the master cylinder and ABS SUSTEM IS FAULTY no warning it just happened and it happened about a week ago the car is currently parked
My brakes are not working at all brake goes to the floor
Brakes going to floor and very little stopping power. HCU failure caused by DOT3 brake fluid causing dump valve in block to stay stuck open. 2nd replacement valve from Ford and again it happened almost causing an accident. This issue is becoming to common across these HCU ford uses. This should be recalled and consumers should be advised. Ford advised that we maybe try DOT4 brake fluid and purchase another HCU. This is our 3rd one in 6 years.
The contact owns a 2011 Ford Edge. The contact stated while driving 60 - 70 MPH, the brake pedal was firm while depressed and went to the floorboard. The vehicle made an abnormal sound and failed to stop immediately. The contact shifted the transmission to neutral(N) and the vehicle slowed down. No warning light was illuminated. Additionally, the vehicle stalled while driving. The contact pulled over and restarted the vehicle; however, the failure persisted. The vehicle was taken to an independent mechanic, who diagnosed a tear in the brake booster and related the failure to Customer Satisfaction Program: 13N02 (Extended Warranty Coverage on Brake Booster). The vehicle was then taken to the dealer, and the contact was informed that the VIN was not included in the Customer Satisfaction Program. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that because the VIN was not originally included in the Customer Satisfaction Program: 13N02 - Supplement #1, the VIN would also be excluded from the updated program extension coverage under Supplement #2. The failure mileage was approximately 172,000.
Hard brake with a whistle sound while pushing
The contact owns a 2011 Ford Edge. The contact stated while driving 25 MPH and attempting to stop the vehicle, the brake pedal was depressed; however, the vehicle failed to respond, and the brake pedal traveled to the floorboard. The vehicle was taken to an independent mechanic where it was diagnosed that the brake booster had failed and needed to be replaced. The vehicle was repaired on two separate occasions by the same independent mechanic however, the failure recurred. The manufacturer was notified of the failure. The failure mileage was 110,000.
The contact owns a 2011 Ford Edge. The contact stated that while driving at an undisclosed speed, the brake pedal depressed and made a hissing sound. There was no warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed as a failure with the brake booster. The contact was informed that the brake booster needed to be replaced. The dealer was not contacted, and the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 123,000.
The contact owns a 2011 Ford Edge. The contact stated while driving at various speeds and depressing the brake pedal, the brake pedal was spongy and made a whining and hissing sound, causing an extended braking distance. The vehicle was taken to an independent mechanic, where it was diagnosed that the brake booster had failed and needed to be replaced. The vehicle was then taken to the dealer, where the same assessment was made. The vehicle was not repaired. The contact related the failure to Ford Campaign Number: 13N02. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 120,000.
The contact owns a 2011 Ford Edge. The contact stated while driving 30 MPH, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact stated that it was raining when the failure occurred. The contact stated that the failure occurred after driving over a bump in the roadway. Additionally, the contact's two small grandchildren were seated in the rear seat of the vehicle when the failure occurred. The vehicle was taken to an independent mechanic where it was diagnosed with a failed ABS hydraulic control unit. The contact was informed that the ABS hydraulic control unit needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the federal safety agency Hotline to report the failure. The failure mileage was approximately 174,000.
The contact owns a 2011 Ford Edge. The contact stated that while driving at an undisclosed speed and attempting to stop, the brake pedal was depressed and extended to the floorboard, causing the braking distance to become extended. The vehicle was taken to the local dealer who determined that the brake booster was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 100,000. The VIN was invalid.
The contact owns a 2011 Ford Edge. The contact stated that while driving at an undisclosed speed, the brake pedal was firm while depressed, and the brake pedal made a hissing sound. The brake pedal was depressed several times before responding to stop the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to Customer Satisfaction Program: 13N02 (Extended Warranty Coverage on Brake Booster); however, the vehicle was not included. The manufacturer was made aware of the failure and advised the contact to file a complaint with the federal safety agency Hotline. The failure mileage was approximately 132,000.
The contact owns a 2011 Ford Edge. The contact stated while driving approximately 65 MPH, the vehicle was lost motive power. The contact stated that while approaching a freeway exit and depressing the brake pedal, the brake pedal was very firm, and the vehicle failed to stop as needed. The contact stated that while the vehicle was stalling, she was able to stop the vehicle. When the contact attempted to restart the vehicle, the check brakes and check engine warning lights were illuminated. The vehicle failed to start up and was towed to an independent mechanic. The vehicle was diagnosed, and the mechanic determined that the brake booster had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 93,000.
The contact owns a 2011 Ford Edge. The contact stated while driving at various speeds and attempting to depress the brake pedal, the brake pedal was very firm and difficult to depress. The contact stated that while depressing the brake pedal, there was an abnormal sound coming from the brakes. There were no warning lights illuminated. The vehicle was taken to an independent mechanic to be diagnosed, and it was determined that the brake booster was damaged and needed to be replaced. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 13N02 (Extended Warranty Coverage on Brake Booster); however, the vehicle was not included. The manufacturer was made aware of the failure and the contact was referred to the federal safety agency Hotline for assistance. The failure mileage was approximately 150,000.
The contact owns a 2011 Ford Edge. The contact stated while depressing the brake pedal, the brake pedal was firm. The vehicle was taken to an independent mechanic where it was diagnosed that the brake booster needed to be replaced. The vehicle was not repaired. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 169,000.
The contact owns a 2011 Ford Edge. The contact stated that the brake pedal was extremely firm when depressed and the vehicle failed to immediately stop, causing the braking distance to be extended. The vehicle was taken to the local mechanic who determined that the brake booster was faulty and needed to be replaced. The vehicle was not repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact was informed that the vehicle was not included in the Extended Coverage for the failure. The failure mileage was 74,000.
Hit a pothole and brake pedal went to floor. I replaced master cylinder last year and new fluids. I bled brakes twice and pedal still going to floor. I’ve been installing brakes for 40 years and this isn’t right. Research tells me it might be HCU unit but I can’t afford $1500. Has this unit been recalled? Way too many people have had this problem with multiple years of ford edge’s.
The contact owns a 2011 Ford Edge. The contact stated while driving approximately 40 MPH and depressing the brake pedal, the brake pedal went down to the floorboard and the vehicle failed to respond. There was no warning light illuminated. The contact pumped the brake pedal until the vehicle responded. The vehicle was taken to the dealer, where the brake booster was replaced. The contact stated that the failure recurred while driving 3 years later. The vehicle was taken to an independent mechanic, where it was diagnosed that the brake booster had failed and needed to be replaced. The vehicle was then taken to the dealer, where the contact was informed that the brake booster could not be replaced under an unknown Extended Warranty because the vehicle was not covered. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 102,000.
The contact owns a 2011 Ford Edge. The contact stated while driving at an undisclosed speed, the brake pedal was depressed; however, the brakes failed to function as intended. The contact stated that when the brake pedal was depressed, the brakes hesitated. The contact stated that the brakes, rotors, and master cylinder were replaced; however, the failure persisted. The vehicle was taken to the dealer where it was diagnosed and determined that the brake lines were leaking into the brake master cylinder which also caused the brake booster to fail. The contact was informed that the brake master cylinder and brake booster needed to be replaced. The vehicle was not repaired. The contact was informed that the repair could not be covered under the Customer Satisfaction Program: 13N02. The manufacturer was made aware of the failure and advised the contact to report the failure to the federal safety agency Hotline. The failure mileage was approximately 170,000.
Power boost problem on my Ford Edge. Why is my VIN not on the recall? I am having this problem as are several thousand of other people. Hopefully this gets properly addressed. Thank you
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