Tl* the contact owns a 2011 ford edge. While driving 45 MPH, the contact attempted to brake, but the brake pedal traveled to the floorboard. The contact had to stand on the brake pedal to stop the vehicle and keep it from crashing into other vehicles. Hall chrysler dodge jeep ram virginia beach (3152 virginia beach blvd, virginia beach, va 23452, (877) 475-0721) was contacted and stated that there were no recalls on the vehicle. The dealer wanted to charge $1,700 for a brake booster repair. The contact purchased a bumper to bumper warranty and the dealer stated that they would check to see if the warranty was still in effect. The manufacturer was not contacted. The contact researched the brake failure online and found several complaints, but no recalls. The failure mileage was 60,980. The VIN was unknown.
2011 Ford Edge brakes complaints
Page 8 of 11: complaints 191 to 220 of 308, newest first, as owners wrote them.
Tl* the contact owns a 2011 ford edge. While driving 45 MPH, the anti-lock brake warning indicator illuminated and the cruise control failed to function. When turning the steering wheel to the right, the contact heard an abnormal noise coming from the brakes. The vehicle was taken to pallotta ford lincoln (located at 4199 cleveland rd, wooster, oh 44691, (330) 345-6600) where it was diagnosed that both front axles and front stab links needed to be replaced. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 161,500. The VIN was not available.
While driving under various conditions we experienced intermittent break failures where the break pedal will depress to the floor and breaking power is greatly reduced to the point where stopping becomes an issue. We've experienced this malfunction on highways, city streets and in a parking lot under various weather conditions. There was a recall to replace the "booster box" that was completed on the vehicle in july of 2017. The issue began in june of 2019 and continues.
When driving, at any speed, brake pedal intermittently/randomly becomes soft, and goes to the floor when depressed, with little to no reduction in speed. Pumping the brakes is required in order to stop. There is no associated noise, as some have reported (such as hissing or sucking air). The mechanic is unable to accurately diagnose or duplicate the issue at this time. He reports that it could be the master cylinder or the hcu/ABS module, but at this time we'd just be throwing parts at a problem. No trouble codes are present and all brake system pressures were normal during his troubleshooting. Current mileage is 108,000. This is my wife's car, and she regularly transports our kids in it, so to have this type of failure present with relatively few miles is disconcerting.
Tl* the contact owns a 2011 ford edge. While driving at low speeds, the brake pedal felt spongy and depressed almost to the floorboard. The vehicle was taken to grieco ford of fort lauderdale (1333 n federal hwy, fort lauderdale, fl 33304, (844) 648-2686) where it was diagnosed that the master cylinder needed to be replaced. The vehicle was not repaired. The vehicle was taken to an independent mechanic who stated that the brake booster needed to be replaced. The manufacturer was contacted and referred the contact to the federal safety agency. The failure mileage was 70,100.
Could not stop. Had to use both feet on brake to stop. Good thing I was only backing out of my driveway. Had to have brake booster replaced. A brake booster should last the life time of the car and not be replaced. My edge in a 2011 with 119,000 miles . We never received any letter about this being a problem on the ford edge. . Shouldn't ford reimburse us ?
Tl* the contact owns a 2011 ford edge. While driving approximately 20 MPH, the brake pedal traveled to the floorboard without warning. The contact pushed the brake pedal with force and slowly continued to drive. The vehicle was taken to bohn ford (504‑347‑7000, located at 3737 lapalco boulevard, harvey, la 70058) where it was diagnosed that the hydraulic control unit failed and needed to be replaced. The manufacturer was made aware of the failure and stated that there was no recall. The contact was transferred to the federal safety agency. The vehicle was not repaired. The failure mileage was 58,000. *dt
In july 2017, experienced hard to press brakes with hissing noise, warranty extension provided to replace brake booster, 27 months later, similar issue, brakes work but pedal continues to floor. Recommeneded master cylinder replacement by dealership and independent mechanic, replaced and still having the same issue - diagnosis is that it is again brake booster which was only covered for a single repair and warrantied for 12 months. No recourse from ford despite many reports of this issue from other customers, expensive and dangerous failure.
With out warning the brakes will go out after a few days they work again . No one knows why . They can not find any reason fore this. This has happened 7 times this is a safety problem and needs to be addressed promptly. This happens when driving this car.
Tl* the contact owns a 2011 ford edge. While the contact's wife was driving 35 MPH, the brake pedal was depressed, but the vehicle failed to stop. The driver was able to stop after depressing the brake pedal multiple times. There were no warning indicators illuminated. The vehicle was taken to elder ford of romeo (located at 63300 van dyke, washington, mi 48095, (586) 838-1250) where it was diagnosed that the brake booster needed to be replaced. The vehicle was repaired, but continued to experience the failure. The vehicle was taken to the same dealer again and it was diagnosed that the brake cylinder needed to be repaired. The vehicle was repaired; however, the failure recurred on october 3, 2019. The vehicle was taken back to the dealer a third time and it was diagnosed that the ABS needed to be replaced. The vehicle was not repaired again. The manufacturer was not notified. The failure mileage was 86,000. The VIN was not available.
Tl* the contact owns a 2011 ford edge. While driving 55-70 MPH, the brake pedal traveled to the floorboard when depressed and the stopping distance was extended. The vehicle was not taken to a dealer for diagnostic testing or repairs. An independent mechanic diagnosed that the brake booster needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the failure was already repaired and would not be covered under warranty. The failure mileage was 87,562.
Vehicle was traveling apx 35mph went to depress brake at stop light, brake felt stuck halfway, vehicle did not slow down and then brakes make a high pitch beep sound when fully depressed.
Tl* the contact owns a 2011 ford edge. While driving 35 MPH, the brake pedal was depressed to the floorboard and the vehicle failed to respond without warning. The vehicle was towed to the contact's residence. The vehicle was taken to an independent mechanic who stated that the master cylinder and brake booster needed to be replaced. The vehicle was repaired; however, the failure recurred. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but did not assist. The failure mileage was 140,000. The VIN was not available
Tl* the contact owns a 2011 ford edge. While driving approximately 45 MPH, the brake pedal was depressed and traveled to the floorboard. There was no warning indicator illuminated before or after the failure. The contact stated that the brake pedal was depressed several times and was able to stop the vehicle. The vehicle was taken to george waikem ford (located at 4321 lincoln way e, massillon, oh 44646, (330) 478-1801) where it was diagnosed that there was total brake system failure due to a failure of the hydraulic pump, brake master cylinder, and hydraulic control unit. The vehicle was not repaired. The manufacturer was contacted. The approximate failure mileage was 100,000.
Tl* the contact owns a 2011 ford edge. While attempting to stop the vehicle, the brake pedal traveled to the floorboard. On several occasions, the driver had to pump the brake pedal multiple times to stop the vehicle. In addition, a hydraulic sound was sometimes present while depressing the brake pedal. The vehicle was taken to bill collins ford (4220 bardstown rd, louisville, ky) where it was diagnosed that the brake booster was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified. The failure mileage was 149,000. The VIN was unknown.
Brakes booster, brakes are spongy and soft and hissing sound is coming from the brake pedal
Brake booster failure, at time brake pedal hard than suddenly drops, this is a safety issue as my wife ended up past stop sigh and my son almost went through back of garage
Wife's breaks started intermittently feeling spongy and the break pedal will go all the way to the floor with very little stopping power. This would occur at highway speeds or normal city speeds, even driving in the neighborhood at slow speed. We brought it in to the maintenance shop and they thought it was the break booster so they replaced it. This did not fix the problem, after further investigation they determined that the hcu unit needed to be replaced. After looking on the internet I found several (over 100) reports of this same issue on the exact same make and model, some of which ended in injury due to the failure. All reports have stated that ford has currently refused to acknowledge this issue and issue a recall. This is a very serious issue that has already LED to injury and could lead to a death, something need to be done before any more injury's occur or worse.
Brakes are hard, the car does not brake easily. It makes a sound like a wind is blowing. As if it had a pressure that would not let the brake tighten
The brake pedal needs to be pushed to the floor to stop the car. The car has been completely checked out and everything is fine except this issue. Come to find out there has been a recall on the vacuum brake booster which is the issue with my ford edge, but mine isn't covered under the recall. Its' the same issue and will cost $894.89 to fix, but ford has wiped their hands of it. This is a safety issue and the car cannot be driven as it is. Ford won't tell me why my VIN number isn't covered. The brake pedal issue happens 100% of the time when you are attempting to stop the vehicle.
Atlanta recalls I go to use the brakes pedal is real hard the car will not stop was on city streets almost had a accident
On 9/11/17 my wife was involved in an accident while driving her 2011 ford edge limited with approximately 80,000 miles. A van had cut her off during rush hour traffic on hyw. 635 in farmers branch, tx and she ended up rear ending it. I asked my wife what happened when I arrived at the hospital and the told me that when she went for the brake pedal it went straight to the floor and she heard a "sucking" sound but the car did not stop. Our insurance company at the time (usaa) never investigated the brakes and totaled out the car. I searched google and have found similar situations involving ford edge crossovers but ford only has a tsb for this issue and not a recall. I just recently learned about this process and hope it will be investigated so that lives can be saved. Luckily my wife only sustained minor injuries from the airbag and our children were still with our babysitter.
This complaint deals with a 2011 ford edge in which the vehicle's brakes began to fail considerably at approximately 172,000 miles. After almost $1000 in brake repairs it was finally determined that the vehicle's brake booster had failed. This defect is known to the manufacturer who issued customer satisfaction program 13n02 which allowed replacement of the defective product for vehicles with up to 150,000 miles or through january 15, 2015. This problem presents a dangerous situation, particularly when backing the vehicle when the problem is more prominent. Ford dealership was contacted with regards to the complaint and stated that due to the mileage that the repair would not be covered by the 13n02 repair or other programs. The repair cost is quoted by ford at approximately $710.37
The aws light stays on and says the driver stability controls are not working properly. Took it to a ford dealership for servicing, charged 800 plus and the issue is still occurring. They claim it's a sensor issue but it's still happening! If I turn left or right the warning light comes on, if it's wet or dry the light comes on and when breaking the SUV slides. Will never purchase another ford again. Not sure of the actual date the issue started happening.
Tl* the contact owns a 2011 ford edge. While driving approximately 65 MPH, the brake booster fractured and the brake pedal traveled to the floorboard. There was no warning indicator illuminated. The vehicle was taken to tracy ford (209‑229‑4006, located at 3500 auto plaza way, tracy, ca 953040) where it was diagnosed that the brake booster needed to be replaced. The manufacturer was made aware of the failure and stated that there was no recall. The vehicle was not repaired. The failure mileage was approximately 89,000.
My 2011 ford edge with brakes at 1/2 use has suddenly begun having breaking issues. Pushing the brake usually results in immediate engagement; now it try's to engage but releases and goes to the floor; requires heavy hard pressure taking pedal completely to the floor to stop vehicle. Has been one or two instances of intermittent occurrences; but seems to be persistent now. The federal safety agency needs to do something from the unending list of similar complaints. Not any specific driving condition creating the issue to occur. This am I was on an open highway with no stopping/ starting driving; this afternoon I was in town.
Driving on city streets 35-45mph when I had to apply the brake. Brakes felt spongey (no anti lock feel) and the pedal went almost to the floor. This originally occurred mid february 2019, but corrected itself after letting the car sit overnight. It occurred again late march 2019 and this time the condition persisted and made me feel that the brakes could ultimately fail. I checked online and found multiple mentions of this issue with ford edges, but no formal recall - which the dealership later verified. My vehicle is a 2011 with 135,000 miles. The vehicle has had all of its required/recommended maintenance and is in good condition otherwise. The diagnosis was as follows - "found the master with leak and hcu/ABS seeping and dump valve, e on found brakes bypassing". The dealer replaced the control and module and also recommended that I replace the master cylinder, which I agreed to allow. Expensive repair - just a bit past $1900 with parts and labor
When applying the brakes the brake pedal sinks to the floor and is hesitant to stop completely. I have had the master cylinder changed, the ABS pump has been replaced and the vehicle had the brake booster replaced around 1 year ago due to a ford recall. This vehicle has been in the shop for 3 weeks now and the mechanic cannot seem to fix this issue. This seems to be a well known problem with the brake system for this vehicle and is dangerous to the occupants of the vehicle and others in the surrounding areas. This issue has the potential for random brake loss which can occur in injury or death.
Brake booster replaced under recall 13n02 10/30/2017 at no charge. April 2019 booster failed again. Ford will not cover under warranty. Replacement lasted 16 months and 6958 miles.ford says warranty only covered for one year. The replacement by the dealer , at my expense, is two years.
Slowing down in city to make a right turn at low speed and pedal went to the floor. I was able to swerve to avoid hitting curb. Had to pump brakes and push almost to floor to stop the vehicle. There is fluid in the master brake cylinder and no leaks. Brake booster is functional and brakes have plenty of pad. Extremely dangerous situation. I will be contacting ford dealer in two days to discuss situation.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2011 Ford Edge?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history