When braking my brakes hit the floor. I had the booster and master cylinder replaced. 2 years later my car has been at the dealer for 2 months. They replaced the booster again and now say I need a HCU unit. The HCU is on stop sale and now I still am without a car. I have paid 1450.00 for the second booster so far and if they can get the HCU then it’s another 1500.00. My car only has 73,000 miles on it
2012 Ford Edge brakes complaints
Page 3 of 10: complaints 41 to 70 of 273, newest first, as owners wrote them.
The contact owns a 2012 Ford Edge. The contact stated while driving approximately 35 MPH and slowing for traffic, she depressed the brake pedal, and the brake pedal went to the floorboard. The contact stated that she pumped the brake pedal several times and was able to slow the vehicle. The contact stated no warning light was illuminated. The contact stated that the brake failure was intermittent. The contact drove the vehicle to an independent mechanic who diagnosed that the failure might be the brake booster. The mechanic bled the brake lines and adjusted the brakes. The vehicle was repaired; however, the brake failure recurred. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 123,000.
The contact’s daughter owns a 2012 Ford Edge. The contact stated that his daughter received the Manufacturer's Recall Number CSP-13N02 (Service Brakes). The recall was repaired however, the contact stated that four years later while his daughter was driving at an undisclosed speed, she depressed the brake pad however, the vehicle failed to stop. The contact’s daughter had to apply pressure by pumping the brakes several time to stop the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the master cylinder leaked into the brake booster and needed to be replaced. The vehicle was repaired. The dealer was not notified of the failure . The manufacturer was notified of the failure and the contact was provided a case number and advised to call the federal safety agency Hotline. The failure mileage was approximately 106,000.
When I had to make a quick stop the brake pedal went to floor and has been this way had it checked and found THE ABS HCU has a valve sticking and was also told it is a issue on other edge and other ford vehicles scared to drive car a brake issue that really needs fird attention
Brake pedal fades to the floor of the vehicle which presents brakes not working. The vehicle has only has a little over 22,000 miles
The brake pedal goes all the way to the floor and very little braking is applied to the wheels. The problem appeared while driving. One minute the brakes are fine, the next I have almost no brakes. Very big safety issue! The Ford dealer has diagnosed the problem with the Hydraulic Control Unit (HCU). The car had the same issue 5 years ago and was repaired. This is the second time the brakes on this car have failed while driving. No warnings before or after the brake failure.
The contact owns a 2012 Ford Edge. The contact stated that while reversing into a parking space, the brake pedal became hard to depress and the stopping distance was extended. During the failure, the vehicle nearly crashed into a concrete barrier. The contact indicated that the braking system failure had occurred on multiple occasions. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted or notified of the failure. The failure mileage was 72,000.
The contact owns a 2012 Ford Edge. The contact stated while driving 25-30 MPH, a pedestrian was crossing the street, the contact depressed the brake pedal and the brake pedal went to the floorboard and the vehicle failed to respond as needed. The contact pumped the brake pedal several times and the vehicle responded. The contact stated that there was approximately 90 feet stopping distance delay. The vehicle was taken to an independent mechanic where the brake lines were bled. Additionally, the independent mechanic inspected the brake booster and the brake master cylinder however, the cause of the failure was not determined. The dealer was notified of the failure. The contact associated the failure with Ford Customer Satisfaction Program Campaign Number: 13N02. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 111,000.
2 months after I purchased this vehicle in 2021, I noticed soft brakes, the vehicle displayed low oil pressure it locked up and turned off. Proper oil was added and the brakes appeared normal afterwards. Around mid August 2022, I noticed that when I put pressure on brakes to slow the vehicle, the peddle would sink slowly to the floor and hard to slow vehicle down. So brakes were inspected and the rear brake pads were worn all the way down and the front brakes were like new.. All four brake pads were replaced with new pads. Well this did not correct the problem. I would still hear a swoosh from the brake peddle when releasing and brakes continued to slowly sink to floor.. So the master cylinder and the vacuum booster were replaced, brake lines were bled over 10 times and problem was still not corrected. No warning lights ever reflected on the vehicle. Now the vehicle will mot start and now i have to tow to repair shop. When I started looking up issues regarding my 2012 Ford Edge SEL, tan color. I noticed this has been a reoccurring issue with this make/model. Also, no repair/recall stickers were attached to the vehicle to address this issue. I purchased this vehicle August 2021 from a dealer in Wilmington, NC.
As I was coming to a stop at a red light the brakes seemed to have a squishy feel and I was unable to stop the vehicle. Eventually the vehicle came to a screeching stop as I slammed on the brakes numerous times. There were no warnings that the brakes were malfunctioning. Brake pads are all intact. After having the vehicle inspected I was advised it is the brake booster. Thankfully I did not crash into anyone.
The contact owns a 2012 Ford Edge. The contact stated while driving 20 MPH and depressing the brake pedal, she heard air coming from the brake pedal. The contact stated that the vehicle hesitated to respond, causing the stopping distance to become extended. The contact was able to drive to her residence. The contact stated that the failure reoccurred when her husband test drove the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the brake booster needed to be replaced and the failure was associated with an unknown recall. The dealer was notified of the failure and informed the contact that the failure was associated with Ford Technical Service Bulletin Number: 13N02. The manufacturer was notified of the failure and informed the contact that they could not assist as the TSB had expired. The manufacturer referred the contact to the federal safety agency Hotline. The vehicle was not repaired. The failure mileage was approximately 31,362.
The contact owns a 2012 Ford Edge. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed and went to the floorboard, failing to stop the vehicle immediately. The contact applied the parking brake to stop the vehicle. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the federal safety agency Hotline. The failure mileage was approximately 142,000.
It’s been 3 times already when the car brake pedal, out of nowhere, has gone close to the bottom of the floor while trying to make a stop. The brake hardly stops the vehicle afterwards. So I need to be extra careful driving slowly back home. It stays like that for a few days then it stars working again. Luckily I haven’t had an accident yet but I’m afraid it’s just a matter of time. I noticed many people have had the same problem and wonder why has there not been a recall. This is extremely dangerous. I’m the second owner, I believe, of this SUV. So I can only tell about my experiences, don’t know about the previous owner.
Brake pedal go's to the floor. Spongy brakes
The contact owns a 2012 Ford Edge. The contact stated that the brake pedal would intermittently harden upon depression without warning. The contact stated that the failure made it difficult to stop the vehicle in a reasonable amount of time. The vehicle was taken to an independent mechanic where the brake master cylinder was replaced. After the repair, the contact stated that the braking system had slightly improved; however, the failure persisted. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 37,000. The consumer stated took the vehicle back to the dealer who determined it was the booster and replaced it.
The contact owns a 2012 Ford Edge. The contact stated while driving approximately 50 MPH, she had to forcefully depress the brake pedal to stop the vehicle. The contact stated no warning light was illuminated. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the brake booster to be replaced. The vehicle was repaired. The contact stated that on another occasion while driving approximately 30 MPH and depressing the brake pedal, the brake pedal went to the floor but failed to fully stop the vehicle. The contact stated no warning light was illuminated. The vehicle was not drivable. The contact towed the vehicle to another local dealer: Joe Myers Ford (16634 Northwest Fwy, Houston, TX 77040: (713) 766-3600) where it was diagnosed with needing the master cylinder to be replaced. The vehicle was not repaired. The contact stated that on another occasion while driving approximately 25 MPH, while depressing the brake pedal, the brake pedal went to the floor but failed to fully stop the vehicle. The contact stated no warning light was illuminated. The vehicle was not drivable. The contact towed the vehicle to Joe Myers Ford dealer, where it was diagnosed with needing the hydraulic ABS module unit to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 40,000.
The Power Brake Booster diaphragm fails. This caused the brakes to feel rock hard when depressing the pedal and almost not stop the vehicle. There is also a "hissing noise" when depressing the brake pedal. At other times the brake pedal will slowly sink to the floor while being depressed at a stop light. The vehicle is unsafe and can't be driven safely. It only has 115,762 miles on it. An independent repair shop confirmed the vacuum leak in the Power Brake Booster and suggested we contact Ford because they heard this is a consistent issue with this model. One representative at Ford did acknowledge that they have a failure of the power brake booster diaphragm and that they had extended the warranty on this specific item. I went to get it repaired at the dealership and they claim that warranty ended in May 2022 even though I have not exceeded the mileage of this extended warranty (120,000). Another Ford representative today indicated that there isn't an extended warranty for this item, but rather it is a recall item. She then said that there isn't a program for the repair, however. This is a legit safety issue that Ford acknowledges exists, but they aren't willing to correct the issue. That is unacceptable. Someone is going to get hurt and Ford knows it, but doesn't care. Who can help get this corrected?
The contact owns a 2012 Ford Edge. The contact stated while attempting to reverse the vehicle out of the driveway, and also while driving approximately 25 MPH, the braking system failed to operate properly. The contact depressed the brake pedal to the floor; however, the vehicle failed to respond as designed. There were no warning lights illuminated. The contact stated that a family member and an independent mechanic attempted to repair the vehicle; however, the failure persisted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 99,000.
Intermittent brake issue, rock hard or down to the floor squish very soft and having to pump brakes, hissing noise. I am afraid there is going to be some kind of highway crash because of this problem and my warranty is not covering it because it's intermittent, but when it does happen it lasts days. I have a baby now and am afraid to drive my vehicle to far/fast. With all the comments I've been seeing it's the exact same issue, model and year. This NEEDS to be recalled before it turns into the Toyota problem years ago when the brakes completely failed.
This car has to have the break lines bleed regularly and it seems to be a common problem in the model.
On 12/22/2021 I was going to an appointment, when i got the bottom of the driveway the brakes kept fading like I was loosing brake fluid, I drove to my mechanics it was diagnosed to be ABS hydraulic control module. My understand from trying to get a new part, there are several hundred people looking for the same part. There were no dash lights or warnings so it is hard to believe that there are not accidents by this issue. If this had occurred on the road there would have been no stopping in an emergency. My car is still sitting waiting for the part. Its here if you need to check it out. The part is very difficult to get to. Again no warning till i put my foot on the brake pedal
brake system not performing properly even after replacing defective master cylinder component.
The contact owns a 2012 Ford Edge. The contact stated while driving approximately 45 MPH, the brake pedal would go to the floorboard while depressed with an abnormal sound. There was no warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The VIN was not available. The approximate failure mileage was 120,000.
Applied my brakes while on the highway Heard a loud “hissing sound” and the brake pedal was rock hard. I ended up in the ditch.
I dont drive often or many miles so while driving on state route had to stop seeing several cars in front of me stopping for a dump truck backing in drive so pressed on brake but went to floor and did eventually stop however had spongy pedal until I got home. I did get brake pads and fluid checked with all being fine. My local Ford said they had not heard of this issue however I saw many reports submitted on this site and read a plea to Ford for a recall since mechanics say they have no fix for it. It came on suddenly and I am in fear to use my vehicle for fear of brake failure with damage and possible death. Please have company research, recall and fix before someone gives their life before something deadly cannot be undone. Thanks!!
The contact owns a 2012 Ford Edge. The contact stated that while depressing the brake pedal, the vehicle failed to stop. The contact stated that extra effort was needed while depressing the brake pedal to stop the vehicle. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the brakes needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the mechanic where it was diagnosed that the brake booster needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 105,000.
Brake pedal went completely soft, and to the floor and did not slow the vehicle. This occurred out of nowhere. Brakes were working fine before this random loss of control and power. Almost hit the car in front of me. Eventually came to a stop with pedal all the way to the floor. Placed my car in park, took foot off the brake, then brakes came back to work as normal. Took it to multiple brake shops. No one will even touch it as there is no resolution. One shop has seen 9 fords with the exact same issue; Replaced the master cylinder, brake booster, and cleaning all lines with no resolve, thus having to reimburse customers for their parts and labor. Someone is going to die if Ford doesn’t make a recall. One customer quoted Ford for saying “We are looking into it. Until then drive carefully.” Wow. There are MANY people reporting the same problem. Do a little research.
Brake pedal goes to the floor - brake failure. Reading on-line, this appears to be a chronic, dangerous, widespread, multi-year Ford Motor problem. The issue appears to be a result of a systemic faulty braking Ford Motor issue.
My brake pedal is squeaking when I push it,the brake pedal is going all the was down and gets stiff.If I'm at a red light and have my foot on the pedal it push up like trying to get my foot off of it..The mechanic told me that he could've sworn there was a re call on the Ford Edge's..I scared and I know I could never afford to fix this huge problem.
Brake failure. Brakes sync to floor and do not work. Safety of hurting self and others. No warnings or symptoms.
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