I was driving down the highway, a car went to turn in front of me and I went to brake to slow down and my pedal went to the floor and barely any brake. Im 7 months pregnant and had my son and niece with me. Could have been in a wreck. My vehicle has new brakes.
2012 Ford Edge brakes complaints
Page 5 of 10: complaints 101 to 130 of 273, newest first, as owners wrote them.
Driving down the road and came up to a stop light and brake pedal went to the floor. It was spongy and squeaked. Pumped the brakes and it stopped. Issue recurred and took to local mechanic who diagnosed it and printed recall paperwork and towed it to ford. It was the brake booster. Ford "fixed" issue and 3 weeks later the same exact thing is happening and took to ford. Service member calls and states brake booster is fine from previous repair but it's now the hydraulic control unit and there's an internal leak. Told me it would be $1477 plus tax to fix. I don't have that kind of money laying around especially in this pandemic....what do I do now? I can't trust getting from point a to point b. If I have a local mechanic fix the problem will they charge the same...less...will they do a good job? This should be a recall too. Every complaint I'm reading ford owners are having recurring problems with the brake booster and hydraulic control unit. How isn't it recalled?? When I get it fixed, because it's the only vehicle I have, will I get reimbursed for repairs without a problem?? This deters me from buying ford ever again! Not to mention my local ford dealership isn't pleasant to work with!!! I was contemplating trading in this car for another as I love it so much. Not anymore!
Brakes failed without any warning. My speed was approximately 35 MPH. They failed when I was attempting to slow down for an upcoming stop sign. Thankfully, no vehicles were coming the other way. The odometer was ~48,600. I was not told of any extended warranty on the power booster when I bought the vehicle used from a ford dealership in erie pa in 2015. I had the vehicle towed to my mechanic. They diagnosed the issue as a failure of the power booster. He replaced with an after factory part as I was reluctant to replace with a ford part due to issue caused by a faulty ford part. It cost me $406.34 total including labor and the part, no towing charge as I used my aaa membership. A few weeks later I mentioned the problem to a male friend who suggested I check the ford website which I did. I discovered this part was known to be faulty and there was an extended warranty on it. I then contacted the local ford dealership where I bought it from, they said I'd have to contact corp. Ford. I did and got the run around between corporate and local dealership despite having provided a lot of documentation. No one wanted to reimburse me for this problem. I proved the local dealership never made me aware of extended warranty either at the time of purchase or later. The original salesperson no longer worked there. Had I been informed by ford of this problem, I would have then known to go to the dealership when it happened instead of my local mechanic. There was no reason why ford couldn't have supplied this to me except for employee failure. The car was a ford, its VIN in ford's system and the extended warranty was issues before I purchased the vehicle...
Brake pedal sometimes goes soft, sometimes have to pump brakes to stop. Brake pedal is sometimes not working when car sits for longer than 24hrs. Had complained to ford, unable to duplicate issue. Problem 2. Sometimes alarm goes off randomly while parked. Door sensor will sometimes say door open when it is closed and locked. Problem 3 touch screen sometimes slow, unresponsive or does not come on at all.
A sudden hard brake caused brake pedal to become soft and go completely down to floor with very little brake function left. This has occurred twice with my ford edge on past 4 months!
In july 2016 I had the brake booster replaced at a dealership after encountering braking problems, it was a warranty issue (68530 miles). Early february 2020 I started to experience the same problem with the brakes, they were spongy and I had to press the brake pedal to the floor to get the vehicle to stop. Today (2/12/2020) with 101155 miles on the vehicle, I was pulling into a parking lot (slow speed) and I encountered the same problem, except no spongy brakes, zero braking ability until I had the brake pedal fully pressed to the floorboard. Eventually the vehicle came to a stop. I have reached out to the dealership that conducted the maintenance and I am waiting to hear back from them. Note: the brake fluid level is fine. The experience earlier this month took place when I was preparing to park. This is a very serious safety issue, I am concerned for not only my safety but the people I encounter on the roads. I ran my VIN and see that I have no recalls that have yet to be addressed; but my concern is that perhaps the faulty brake booster is faulty again and a recall needs to be re-issued..
The brakes randomly become soft and the pedal goes almost to the floor before bringing the car to a complete stop. A recall for this same problem was put out on 12/23/2019 for 2006-10 ford fusion, mercury milan, lincoln mkz. The 2012 edge should be included as a quick internet search shows I am not the only one with this issue. When you are driving 55-70 MPH and the brakes randomly go soft it is a huge safety issue. This is not a constant occurrence, and it is hard for my mechanic to reproduce. It happens in all driving conditions, parking, highway, in town, when on/off the brakes or just hitting them to slow down on a highway. I have used my emergency brake to stop from hitting a car in front of me on a highway once, and my husband hit a bush when parking because of this. I reached out to ford, who was aware of my complaint, and was told there is no active recall, and to "be safe" this is unacceptable. Either myself or someone else is going to get hurt.
There is a partial recall on these model ford edge's. Where the brake booster and brake master cylinder are defective and cause the brakes to fill with air and lose partial and sometimes total loss of braking power. This happened to my 2012 ford edge sport. I bought new factory parts and had them installed by a professional. They went out again. It had to do with he factory of the parts. Please place a mass recall on this part. My wife and kids shouldn't get into a wreck due to brakes going out again. They already have totally gone out twice. The 2nd time my wife with daughter and my son in the car couldnt slow down in time and got into a fender bender. It wasn't serious. This time. Thank you. Also, another problem that has been noted by thousands of ford edge owners is the style of fuel door. It doesn't seal properly which in return causes a check engine light to appear on the instrument cluster. Please investigate this issue as sell. Thank you.
While traveling 45 miles per hour on an icy road, I lost my brakes completely, the pedal going to the floor. There were no other cars close, and I was able to recover. The repair found the ABS motor to have an open valve which robbed the system of pressure. There was no aftermarket ABS motor available, so I had to buy another ford part for $650.00 which I fear will also fail. I see there are numerous similar incidents on the web and I feel this should be the subject of a safety recall. I do not feel safe in this car.
Tl* the contact owns a 2012 ford edge. The contact stated that one side of the brake caliber emitted more pressure than the other, which caused the brake pads and rotors to wear over time. The contact previously replaced the same parts twice. The contact took the vehicle to an independent mechanic for diagnostic testing and repairs in the past. The dealer and manufacturer were not notified of the failure. The vehicle was not repaired for the recent failure. The failure mileage was approximately 100,000.
Tl* the contact owns a 2012 ford edge. While parking the vehicle in his garage, the vehicle failed to stop when the brake pedal was depressed. The vehicle eventually rolled to a stop. There were no warning indicators illuminated. The vehicle was taken to five star ford dallas/plano (located at 8900 w president george bush hwy, dallas, tx 75252, (972) 985-3600), but was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 102,000.
Brakes go all the way to floor. I have had brake booster replaced and master cylinder and still there is an issue. See that other people are having same issue and that ford needs to check into this before somebody is badly injured!
Brakes have failed twice on this vehicle in driveway.
Tl* the contact owns a 2012 ford edge. While driving approximately 35 MPH and approaching a stop, the brake pedal was depressed and traveled to the floorboard. After several attempts, the vehicle was able to be stopped. The contact stated that the failure began around january of 2019 and had worsened. The vehicle was taken to an independent mechanic who determined that the master cylinder needed to be replaced. The vehicle was repaired by the contact. The vehicle was not taken to a dealer for diagnostic testing; however, an appointment was scheduled for october 21, 2019. The vehicle was not repaired. The approximate failure mileage was 99,000.
Driving down a steep hill after picking up my infant child from daycare my brakes lost all pressure. My brakes had depressed all the way to the floor before catching any brakes at all. I immediately threw my car into 1st gear and began my very slow and scary descent into town and immediately into the service station. I parked the car, shut off the engine. When the technician came to test drive for issues as there were no codes being thrown, the car had regained its normal brakes. I had mistakenly assumed it was a glitch of some sort and two weeks later it did the same thing in the middle of driving in town. I was able to pull over, shut the car down and restart the engine, but this time the car did not regain the brakes as normal and is still not driveable with my kids in tow. We have managed to park it in the meantime, but this is extremely unsafe and needs to be investigated.
When normally depressing the brake pedal, the ABS intermittently activates. Also, the brake pedal gets soft. There are very new brakes on my 2012 ford edge. The local ford dealer, ford customer service hotline all say there is no known issue as this. There are website listing numerous accidents indicating same issues where ABS activates, brake pedal goes to the floor resulting in an accident. This issue needs to be corrected by ford and a recall performed. So far, no known deaths but there have been many accidents with injuries. The issue is in the ABS, not the booster, not the master cylinder. Disabling the ABS removes the issue. Ford needs to fix this problem asap before someone dies.
Breaks are hard and then go to the floor. Break flued seems to be leaking from the break booster. My wife inherited this vehicle from her mother who has parkinson disease and can no longer drive. She took ownership on or about august 19, 2019. She has complained about the breaks, but the problems seemed to come and go. Over the past 2 days the brakes failed several times with her narrowly avoiding major accidents.as she attempted to stop at lights in a 45 MPH zone in the city of flower mound tx. The car is not safe to drive. Millage is currently 11,1030.
Intermittent brake failure. First occurrence on 7/9/19. Most recent, today, 9/17/19. No warning lights, system shows brakes are ok, fluid level is continually perfect. Absolutely no warning. You go to apply brakes and it suddenly goes straight to the floor. First 3 occurrences I was able to pump the brakes hard 3-6 times and it gradually went back to normal. 4th time resulted in brake failure multiple times over a 2-3 mile period, continually pumping brakes. They would start to stiffen up, be spongy, fall to the floor again, stiffen up, fail, spongy, etc. This is a serious safety issue and there appears to be numerous complaints about this. How many crashes or deaths will it take to hold the manufacturer accountable? This needs to be investigated thoroughly, the issue needs to be determined and corrected prior to the loss of life or serious injury. Previous complaints show costly repairs with no result of the issue being corrected. All 4 instances of brake failure I have experienced I was in motion, on a county road, three instances of turning and one going straight.
"takata recall' - I cannot count how many times this has happened to my vehicle. The breaks just refuses to function and the speed would not decrease. I have taken it to the dealership several times and they cannot find anything wrong with the breaks and they are not doing anything about it. Last sunday (september 8,), my family and I almost died on the way to church. The vehicle would not stop!!! It finally came to a halt after been stopped by a pavement. I had to call ford for a tow truck (which I had to pay for but they gave me a discount). My car has been with their service department for three days now. They keep saying that they cannot find anything wrong with it - this was exactly what happened the first time and 1-2 months later, we are back at the exact same spot!! There are several people online with the same issue. This car is not safe. Who else is supposed to diagnose a car but the manufacturer?!! If the manufacturer cannot find what is wrong with it, then the world is in big trouble. I thank god for always protecting myself and my family. My vehicle was in motion from highway to turning to red light. This car is not safe for the road. **on the next page: I answered yes to "was there a crash" - I didn't crash into another vehicle, I crashed into a pavement at church that stopped the car.
Intermittently, at low speeds the brake pedal is hard to depress and braking is difficult. It occurs frequently in reverse and less so in drive.
Tl* the contact owns a 2012 ford edge. The contact stated that the brakes were malfunctioning. The contact noticed a crack on the driver's side rotor that pulsated when driving down a hill. The contact suspected the dealer switched the VIN with another vehicle when she took it to jeff wyler nissan of cincinnati (8680 colerain ave, cincinnati, oh 45251, (513) 385-1400) earlier for air conditioning repairs. The repairs had not yet been completed. The dealer denied the VIN accusation and the contact was seeking legal assistance. The manufacturer stated that since the dealer was not authorized by them, they could not assist. The failure mileage was unknown.
While my wife was driving the car, she was not able to stop the car in a timely manner, the brake pedal went completely to the floor. We took it to the ford dealer and they said it was most likely the master cylinder, they replaced it but the problem was still there. They then replaced a hydraulic brake module and said it was ok. We picked it up, paid $781.40 for the repair. We drove it home approximately 1 mile, and the problem had not changed, we almost went through the garage before it would stop.
Abs, master cylinder and booster failed. Problem is infrequent soft pedal. 1. Booster replaced under ford notice 13n02c. But soft pedal persisted off and on for months 2. Now dealer says ABS and master cylinder are not working right. 3. Dealer requested financial assistance from ford and no reply. $1800 est for repairs 4. Car is sitting at the dealer for 2 weeks with no resolution, today is 7/19/2019. Why have all three major braking components failed on this car? One problem, booster, ford fixed n/c but now they are no help with the other two. Is there a design or mfg problem with the braking system? The soft pedal is very infrequent but scary when it does happen. Dealer had difficulty figuring out the issues as we kept coming back but by the time we arrived the soft pedal went away and the dealer could not test it. Finally we came back and the pedal was soft and they tested it and determined it was the ABS and master cylinder. Dealer says car is not safe to drive
I have experience brake failure 3 times since november 2018. I have had numerous repairs such as brake booster replacement, master cylander, flushes,hcu assy replacement and my brakes still go out. All the while with my children in the car. I am scared to drive it anymore
Brakes quit working while executing a normal stop. Pedal to the floor. Replaced all brake components and after a month of repairs mechanic said car is not fixable that I need to junk the car. Upon further research I discovered that many other vehicles with the same make and model have the exact same problems
Tl* the contact owns a 2012 ford edge. While driving 40 MPH, the brakes failed. When the contact attempted to brake, the pedal traveled to the floorboard. The contact almost crashed into another vehicle due to the failure. The vehicle was towed to an independent mechanic who diagnosed that a new master cylinder and ABS bleed motor unit needed to be installed. The vehicle was repaired. The manufacturer and dealer were not made aware of the failure. The failure mileage was 147,013. The consumer stated no warning lights illuminated when the failure occurred.
Braking issues exactly as a prior issue that was repaired with booster repair as part of a customer campaign. Dealership and the ford customer service line states that these parts are no longer covered or a safety concern for them! Issue appears unexpectedly when the brake pedal goes all the way to the floor, feels soft initially then hardens at the last possible minute. It happens intermittently at first and is unreliable and unsafe! This happened at 70 and 100 thousand miles. This happens while driving under varying circumstances and is unpredictable initially, very sad that ford is not concerned for a previously loyal customer!
From june 2018 to june 2019 I have invested over $4000 in primarily the braking sytem of my car. I continue to have issues when after filling my gas tank the car hesitates in starting. I have replaced everything that has to do with the breaking system from brake pads to hcu system to the ABS system. Even the new parts have had to be replaced because they were faulty.
Tl* the contact owns a 2012 ford edge. While driving at any speed, the contact felt an abnormal condition and heard a noise coming from the brake system. The brake pedal had to be applied with force to the floorboard to ensure the vehicle came to a complete stop. The vehicle was not diagnosed or repaired. The vehicle was not included in any recall campaigns for the brakes. The manufacturer was notified of the failure. The dealer was not contacted. The failure mileage was not available.
I was driving to work through a busy town I was preparing to stop at a stoplight and my brakes went to the floor there weren't any signs of brake issues prior so I assumed the brakes needed replacing so when I got off work I went and bought brakes my husband was gonna put them on when he checked he said the brakes were fine that the fluid could be leaking the fluid level was fine and no leaks were found he still looked for one just in case so next he said it could be master cylinder and reservoir I was looking online at this point and seen all the same issues others were having as well with this SUV I told him there wasn't any need to spend more money because the way it sounded was that its not gonna fix the issue any how because ford itself can't figure out why brakes are going to the floor themselves so I'm left with a unsafe vehicle to drive with a payoff of 10000 dollars what do I do? I'm so tired of getting screwed that I'm abt to hire an attorney and find out why am I left with this problem to face and why others are having to suffer as well if there's an ongoing lawsuit near washington nc let me know if not there's soon to be one if others need to join as well
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