Vehicle has a extended warrantee on the power brake booster that Ford is unwilling to repair due to a previous replacement of the part in 2017. Brake boosters are out of stock and unavailable, due to volume of repairs. Both power brake boosters failed approximately 5 years from install. The brake issues created a very unsafe incident that almost caused an accident.
2012 Ford Edge brakes complaints
Page 4 of 10: complaints 71 to 100 of 273, newest first, as owners wrote them.
The contact owns a 2012 Ford Edge. The contact stated that while driving at 35 MPH, the brake pedal was depressed but failed to respond. The contact stated that as she depressed the brake pedal two more times the brake pedal went to the floorboard but responded. There was no warning light illuminated. The vehicle was taken to the dealer who diagnosed that the brake booster had failed and needed to be replaced. The contact stated that the failure reoccurred while driving. The vehicle was taken back to the dealer for repair under the Customer Satisfaction Program Number: 13N02; however, the dealer informed the contact that the vehicle would be repaired at her own expense because the VIN was not included in the Customer Satisfaction Program. The manufacturer was notified of the failure and advised the contact that they could not assist due to where the vehicle was manufactured. The manufacturer referred the contact to the federal safety agency for assistance. The vehicle was not repaired. The failure mileage was approximately 144,000.
I have had to replace the brake booster in my car twice now. I have an hour commute to work and the last time, the brakes failed coming home from work. Luckily I was about 10 miles from home but I fail to understand why that part has failed twice now. Had I been in heavy traffic, it could have been deadly for myself and others.
The contact owns a 2012 Ford Edge. The contact stated that while driving at 35 MPH, the brake pedal went to the floorboard while depressed. The failure occurred on two separate occasions. The vehicle was towed to the contact's residence. The dealer was made aware of the failure and informed the contact to take the vehicle in for diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 62,000.
The contact owns a 2012 Ford Edge. The contact stated that while reversing, the vehicle made an abnormal squealing sound. In addition, the brake pedal was depressed and traveled to the floorboard. The brake pedal was very soft. The vehicle was towed to an independent mechanic where the failure was undetermined. The failure recurred 3 times. The dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 87,000.
Brake pedal goes to floor, Brake booster was replaced 10/31/2019 49170 Miles, Brakes have failed again pedal goes to floor 11/2021 52600 miles. Repair only lasted 3400 miles
Brake pedal goes almost to floor. It has a little engagement at the top pedal then becomes spongy then stopping power at the bottom of pedal. Also there is a "thump" sound when you first press the pedal. When you let off rmr pedal there is a whistle. The booster was replaced during an extended warranty several years ago.
The contact owns a 2012 Ford Edge. The contact stated that while depressing the brake pedal, the pedal felt spongy and would sometimes extend to the floor. The vehicle was taken to an independent mechanic who replaced the brake booster, but the failure continued to occur. The local dealer was notified of the failure. The manufacturer was not yet contacted. The contact indicated that the brake master cylinder had previously been replaced due to the same failure. The failure mileage was 100,000.
On 8-15-21 as I was driving, I was suddenly unable to break properly and had to depress the peddle almost down to the floor to engage the breaks. This happened one isolated time one month prior but went away. I had the car towed to Walnut Creek CA Ford for service where after multiplier test drives replicated the problem, flushed the break line and determined I needed a new HCU because of a sticking valve. I researched the issue and discovered this exact issue was the subject of a Ford recall in 2019 but of other models not including mine. I called Ford to see if they would cover the cost since it was a safety issue that they recognized in a very large recent recall that was the result of over 25 accidents and multiple deaths. Ford refused to cover the cost. the federal safety agency should be aware of this safety issue because it is effecting more cars than covered.
In June of 2018 with 48,182 miles on my vehicle, I experienced the brake pedal very hard to push some of the time, and then other times, the brakes would not stop and you could hear air come out from the brake pedal. Realizing this was a hazard for myself and other drivers, I took my car into a Ford Dealership. They stated that there was a recall on the brake booster and replaced the part free of charge. In November of 2020 with 80,060 miles on my vehicle, the exact thing happened again. I contacted the Ford Dealership, they stated there is no other recall and because it had been over 12 months from the first replacement that they could not replace it free of charge, so I paid a shop over $500 to replace the brake booster again. Now, August 17th, 2021 less than 9 months later and only 10,000 more miles on my vehicle it has happened again! The Ford Dealership recommended that I contact Ford's corporate office. Ford Corporate told me that they will not cover the cost to repair my vehicle for the 3rd time and will not provide the part free of charge. This is an obvious issue with their brake booster part or a deeper issue that isn't being addressed, leaving vehicle owners, like myself, at risk of getting into an accident due to a faulty brake system.
Brakes were working totally fine for 1 hr. drive to city. A few hours later, I returned to my car to drive home. When I put my foot on the brake pedal while it was in park (but engine started,) everything felt normal. When I put it into reverse to back out of the spot, my foot went all the way to the floor. This "soft pedal" occurred with NO warning lights/sounds/etc. There was NO warning that my brakes would give out on me at all. Luckily, mine happened,(both occasions), in parking lots, not in higher speed situations. Any higher speed situation could have been catastrophic. It was frightening. Fortunately, I was a nearly vacant lot, so I tried backing up to see what would happen and the brake again had to go ALL THE WAY to the floor and made a grinding sound (like stopping on gravel sort of). It did not stop as usual. It rolled to a stop after traveling a few feet. (Mind you, this is only rolling back from a parked position.) I got on You Tube and typed in "2012 Ford Edge, brake to the floor" there were hundreds of folks complaining about this issue. It is related to the ABS Hydraulic Control Unit, although my ABS never illuminated. You Tube had "quick temporary fix". Go in reverse upto 20-25 MPH and slam on the brakes "grenade stopping". Took 7 times (frightening given I didn't know if the brakes would engage at all), my brake pedal popped back up from the floorboard and it felt like a hard pedal again. It worked fine for one day. The same problem reoccurred the next day. Same reverse/grenade stop procedure and it got me to the dealership. Apparently this gets the valve to go back to closed position after air got in HCU from open valve. My Ford Service Advisor acknowledged how common the repair was and were surprised the Edges weren't included in the 19S54 Recall with other models. Repair cost me $1,435. They also found the Master Cylinder needed some repair-more money. I will try to get the actual part removed from my car back for inspection
Brakes peddle soft, fluid full, intermittent times where putting on the brake and felt they weren’t working (scary). Pads, rotors fine. Taking in to dealer and anticipate they will replace brake booster, master brake cylinder and still the brake issue remains not fixed. Reading posts on internet and many owners having same issue where dealer can’t seemed to be able to determine problem.
Tl* the contact owns a 2012 ford edge. The contact stated while driving at various speeds, the vehicle stalled. The contact also stated that the brakes would not engage when the brake pedal was depressed. The contact stated no warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the brake master cylinder, the throttle body, and the brake booster needed to be replaced. The vehicle was repaired however, the failure with the brakes recurred. The manufacturer had been informed of the failure and informed the contact that since the vehicle was not under warranty, no assistance would be offered. The failure mileage was approximately 90,118.
Soft brake pedal when stopping at all speeds city or highway
On 3 separate occasions over the few years we've owned this vehicle we have experienced an almost complete loss of breaking power just traveling straight on a city road or parking lot. The breaks will suddenly become very soft and only begin to work with the pedal mashed all the way to the floor. We have narrowly avoided an accident each time because we were at very low speeds but can only imagine what would happen if we had been traveling at freeway speeds. After doing some research online it appears it has been an issue for many ford owners since 2012 but they have ignored the safety concerns.
I had my brake booster replaced about a year ago. About 4 months ago my brake pedal was going to the floor. Took it to the ford dealer but the brakes were ok again. They said they could diagnose the problem. 2 weeks ago same problem pedal going the floor, now spongy pedal. Had a new brake hose put on and the brakes bled and it is still spongy. Trouble stopping very dangerous!!
2012 ford edge. Consumer writes in regards to ABS system failure. *ld the consumer stated the hydraulic control module, master cylinder, and brake booster failed simultaneously. The consumer stated there should be a recall.
My vehicle has 98000 miles on it and ford has stated it needs a ABS control unit that's a cost of $2000.00. My brakes are awful. I paid for a brake booster & master cylinder I didn't need. My latch went and that cost a lot of money left front door now my back up camera doesn't work. What's next???
Brakes routinely will go all the way to the floor and makes stopping car difficult. Took car to ford who only said they couldn't duplicate the brake issue after keeping my vehicle for 2 weeks. This has been going on for over 2 years. Ford replaced brake booster in 2014 on a recall. Brakes worked fine for a few years and went back to not fully stopping the vehicle. Doesn't do it all the time but happens frequently. If I pump the brakes enough at a stop light they will work for a while with no issues. I can't drive the vehicle frequently because of the danger it poses if the brakes should not work.
Brake pedal goes to the floor and brakes are almost entirely disengaged. This happened intermittently at first but now seems permanent, rendering vehicle unsafe for use. This problem nearly resulted in an accident. Was taken to a local mechanic and master cylinder was replaced, this did not fix the problem. Brake fluid is good and cause of the problem is unknown. Car is currently parked as we do not know how to proceed safely. This problem occurs when the vehicle is moving at any speed or direction.
This is the 2nd time since purchasing this 2012 ford edge that I have experienced loss of brakes. The 1st time the brake booster needed replaced. I am now dealing with the same problem 3 or so years later. This happened last night on my way to school which almost resulted in an accident. I'm now missing 2 days of school in order to find someone capable of fixing this. This obviously is a safety issue and not understanding why there is no recall on this component. This near accident occurred on a city street, however my route home was also on the highway
First the master cylinder went, then the brake booster and now the hydrolic control unit. Eachpart more expensive thenthe last and the last being 2119.20 to repair. The entire braking system, parts I was told should not break. I have been told, by a reputable mechanic that often when replacing the brake booster, the lines are improperly bled andair gets into the hydraulic system. Upon farther research on line into the issue, there are page after page of the same complaint.
While attempting to come to a stop or slow at highway speed or in a parking lot the brake pedal looses pressure and goes all the way to the floor without effectively slowing or stopping the vehicle. I have been very close to smashing other drivers due to the brake malfunction. I took my car to the local mechanic and he said he has a ford car that had the same problem and it was recalled.
Brake booster recall symptoms described in publicized notices, including on this website, are what I am currently experiencing on my ford edge. Car takes longer to stop and braking system feels soft. Additionally, the advancetrac warning system light illuminates on occasion when car is in park for 10-20 minutes without moving, with engine running. Per the ford forum, this is a common problem that does not seem to have a solution from ford. I have lost confidence the ford is interested or able to remedy either of these issues. I am afraid to drive it now that braking issue started today.
Bought this car oct 2019. Tonight, aug 2020, after driving in an intense thunderstorm on the highway doing 70mph, brake pedal suddenly travelled all the way to the floor. Only the last 1/4" (estimated) of travel actually applied any braking effort at all. I thought maybe someone had cut a brake line or something...but once I pulled over and turned the car off I checked fluids, etc. (all normal). After restarting the engine, brakes were working properly. Very scary and very dangerous!!! When can I expect this to happen again?!? I really wish I didnt have to drive this thing every night...
This is an update on a previous complaint, #11339451. An independent auto repair shop in el paso, tx replaced the master cylinder which did not correct the problem. They reinstalled the original master cylinder and both manually bled the lines and then used a computer assisted brake bleeder which correct the problem. Their total charge was $100.00 compared to the estimate from a ford dealer which was $2,176.12. The estimate from the ford dealer was to remove and replace the master cylinder and the ABS hsu module. Neither part was needed, just bleeding the lines.
While driving at about 15 MPH in a parking lot and having gone over a speed bump, I heard a clunk and immediately had a super soft brake pedal. The brakes still stop the car, but with difficulty. The local ford dealer in el paso, tx diagnosed the problems as a defective master cylinder and faulty ABS hcu module. The estimated cost of repairs is $2,176.12. Current mileage is 73,070.
While driving on highway when attempting to brake to slow down vehicle, brake pedal felt hard/stiff. Avoided a multi-car accident possibly causing my death along with my wife in car. Took to mechanic and diagnosed with faulty brake booster. Vehicle only has 90,600 miles on 2012.
This is the second time that the brakes have failed on my 2012 ford edge. The symptoms are identical, so I expect the problem to be in the brake booster. The brakes worked properly until the failure. Suddenly the brake pedal went down to the floor but the brakes were not applied. Both occurrences were in june, but 4 years apart. The first occurrence was at 31,500 km and the second at 85,400 km. The booster failure is a very serious problem and should warrant a recall.
Sudden brake failure. Brake pedal goes down to the floorboard but brakes are not engaged. Up to that point the brakes were fine. There was no gradual softening of the pedal to warn about a problem. One minute the brakes were fine. The next moment they failed. Luckily the car was moving slowly and the manual emergency/parking had to be used to stop the car the problem is a failure of the brake booster - which had to be replaced.
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