2002 Ford Escape: loss of power steering

Filed Aug 10, 2019 · Steering, Suspension · 163,000 miles · NC

While in motion, the lower control arm separated from the subframe due to corrosion. I lost steering but was able to skid to the shoulder. The same issue as recall 14s02 but my vehicle was not included.

Filed Jul 3, 2014 · Body, Steering · 202,286 miles · MI

Car was making creaking sounds. Going around a corner the car basically had no steering or control. Got car to ford dealership and based on taking photo of the car I was told that ford decided to put a cross brace on as opposed to replacing sub frame. I told dealership I did not agree with decision that subframe should be replaced car was returned to me with cross brace installed.aprox 4 weeks later car was undriveable. Contacted ford told me to tow car back to dealership. After inspection of vehicle was told now that sub- frame was broken dealership contacted ford and was told that their request to replace sub frame was denied. The sub frame holds engine,trans, all steering and brake components. This is a very dangerous. My family could have been killed. I was told by fordsupv that because they put on brace instead of making the correct repair that was actually part of sub frame recall they would not replace sub frame. This is how ford treats their customers and puts them in harms way. If you look at the history of ford vehicles ford windstar ford escape etc. You will see they are using defective steel on under body components causing excessive rust resulting in critical component failures. In my 48 years of driving I have never had a vehicle with a broken frame when I asked ford for phone number or address to [xxx]. Fields I was told that is not given out and that the ford supervisors denial was final decision. I feel ford is 100% wrong in this issue and is not making safe cars, and when there is a recall will not even fix the recalled parts. Once again this is an extremely dangerous situation that could have resulted in death to my family if I was driving on the x-way shame shame on you ford motor. I will be looking into filing law suit or class action law suit against you. Please do the right thing for the unlucky individuals who own these cars. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Filed Jun 30, 2003 · Engine · 22,500 miles · TN

My 2002 ford escape stalled while slowing down and going down a hill. I pulled to the side of the road and was able to restart the vehicle. Of course there was limited breaking and the steering got very stiff. Luckily no other cars were around or there could have been an accident.

Filed Mar 10, 2003 · Electrical · 400 miles · VI

The check engine/oil light illuminated, and the vehicle lost power steering. The dealership indicated the main computer was the cause of the problem.

Filed Feb 19, 2003 · Engine · 18,000 miles · TX

Engine cut out twice today while driving. Loss of power steering and brakes. This is the 5th failure since purchase.

Filed Jan 3, 2003 · Electrical, Engine · 12,400 miles · CA

Ford escape xlt 2002 stalled while driving downhill, I was going 35 MPH on a clear day. This was a frightening experience, my brakes and steering was difficult.

Filed Nov 15, 2002 · Engine · KY

My escape was still new when I first experienced a total stall. I was on a downhill exit ramp from the interstate making a left hand turn onto a very busy one way street through an even busier intersection. I coasted at about 30-35 MPH down to make my turn and realized that I had no steering or power at all. I had to fight to make the left turn and get to the curb. The experience left me shaking in shock and fear for quite some time. I had no trouble restarting it after I regained my composure. I took it to the initial point of sale and was told they had not heard of any problems. They "could not duplicate the problem". I have had three additional stalls, a different dealer replaced throttle, air intake. Another stall. Since purchasing this vehicle the cd player has been worked on twice (the dash had to be replaced because the service tech scratched it considerably), the passenger front window rolls up out of the track and the passenger front door would not unlock. The door had to be taken apart to fix the lock assembly consequently the interior door was replaced because it had to be torn off to get to the lock. Cruise control works intermittently, the rear wiper doesn't work correctly, the transmission shifts hard, the front end makes noises when turned, not to mention a rattle in the back that will drive you crazy and a musty smell. As if this weren't enough, this morning it began running rough, backfired and the engine light came on and stayed on. I made it home, thankfully and had it towed to the dealer...again I am without my car! My husband works for ford in louisville, ky and we are trying to be loyal, but this is too much! We have had trouble with different cars in the past, but I am afraid of this vehicle. I have a 16 yr. Old son about to get his license. It has been hard for me as an experienced driver to handle these situations, but I am terrified that it could happen to him. Dt

Filed Nov 11, 2002 · Engine · VA

This is the third time I have experienced engine stalling while driving. All vital functions froze so I lost steering capability, brakes, acceleration, etc. I could not restart the car until the car came to a complete stop (in the middle of an intersection) and I could put the car into 'park'. I have been fortunate to have only been going at lower speeds and side roads during all three instances so far. But driving in the d.c metropolitan area also requires a out of high-speed highway driving as well and I am extremely worried that I may not be so fortunate the next time! Dt

Filed Nov 4, 2002 · Engine · GA

While driving, the engine completed quit running no power, no steering, no lights, radio, etc. I coasted to side of road and put car in park. I then re-started engine and everything seemed normal. I immediately took to dealership who told me there was a 'software glitch' and a chip needed reprogramming from the manufacturer. This problem has not occurred since then. But this could have been a tragedy had I been driving 80 MPH down an atlanta interstate; fortunately I was on an access road going 40-45 MPH. Dt

Filed Sep 20, 2002 · Engine · MN

On 7/11/02 car shut off while driving. Lost steering and brakes. Coasted to side of the road and was able to restart. This happened while driving approx. 40mph. This was the 2nd time this happened. Brought to dealer, they did some testing and replaced some valves. On approx 8/3/02 the car shut off again, brought it back to the dealer again. They did more testing replaced some sensors and also called the ford hot line. On 9/19/02 same thing car shut off while driving this time through an intersection. Brought in to dealer again. Driving speeds all 4 times were 35-45.

Filed Aug 22, 2002 · Engine · PA

Consumer says that engine had shut down without warning and with foot off of the accelerator while descending a shallow hill at 30 MPH. Consumer is concerned about the safety implications of losing power steering and power brakes without warning if heavy traffic.

Filed Aug 19, 2002 · Engine · CO

On three separate occasions while driving between 35-40 MPH the car stalled in traffic. The engine light came on, the oil light came on and I lost power steering and power brakes. Each incident occured after the car had not been driven for a long period. The first time was after I had been at work all day and was going home. The second and third times were first thing in the morning after the car had been running approximately 10 minutes. The dealer and manufacturer have been notified.