While driving the wrench light came on and the car just died, had to pull over, the 2nd time I was going on a busy interstate and going about 70 MPH I was lucky there was a place to pull off the road, but then the check engine light came on, and stayed on for the entire trip. When I arrived home and shut the car off and started it again the light was off. I looked into this since I have elderly people I take to and from dr. Visits and this seems to be an ongoing problem since 2005 , I have read the complaints on line, my question is does someone have to be in a bad accident or even die before ford will resolve this problem?
2011 Ford Escape fuel system complaints
Page 11 of 11: complaints 281 to 284 of 284, newest first, as owners wrote them.
Driving down interstate. Suddenly I lost fuel power. Engine remained on. Surges of swaying or ward & backwards prior to loss of fuel power. Resembled like it was out of gas, however I had 3/4 of a tank full. I pulled over, turned off for a few minutes, restarted. Well, it happens a lot now. Had a new fuel filter, ga treatment, new gasoline etc. It happens daily. Finally engine light was on, I took to dealership, they said it was p2111 & p2112. Fuel actuator stuck open, other stuck closed. I am a nurse marketer, single mom I four and I bought this vehicle new a little over a year ago. I don't have the 700.00 to have to fix this problem. Nonetheless, I am lucky I haven't been killed yet on the interstate by this problem. I'm having to borrow a cr now. This is unacceptable. A recall needs to be issued. After googling, this has been an ongoing problem with ford since at least 2004. Does anybody really care about our lives & our children's lives. Let's get this fixed. Ford should be ashamed.
Last year I purchased a 2011 ford escape and have been completely dissatisfied with my purchase. The selling dealer, tower ford in great neck, new york has done absolutely nothing to help me rectify my serious complaint and concerns with my vehicle. One of my biggest concerns is that the transmission slips, the accelerator pedal sticks, the brakes are very low, and a swishing liquid noise is heard in the fuel tank when stopping, the right side rear passenger door squeaks, and the center console is loose. I've brought my truck back to this dealer many times and all I receive is that they can not verify my complaint and concerns. I am concerned for my family and my safety. Any help would be appreciated.
As I was exiting a highway, my car message center alerted me to safely come to a stop. As I was attempting to get into a parking lot, the car shut off. I restarted and was able to get into parking lot on electric, I guess. It was towed to utter ford, in sherman, tx. They ran a diagnostic and told me it had to do with the fuel pump and the electrical. They kept it overnight and said they replaced the fuel pump. I picked it up on 12/3 around 2:30pm. I got 40 miles and the car went into fail/safe mode again. I was able to make it safely to a parking lot. After the engine was turned off and then back on, the accelerator stuck. Hitting the break did not help. The car had to be turned off to keep the engine from revving. It was towed to david mcdavid lincoln in plano, texas. The service tech said that there was nothing registering on the diagnostic. On their second test drive, the car turned off while the driver was on the highway. They had to send a tow truck to get him. The car would not restart.
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