Fuel delivery module I received a notice from ford january 2018 about recall fuel module.. I call monthly to check on when I can get my vehicle in to be repaired. Our local dealer tenvoorde has been out of this part since november 2017 and does not know if or when they will receive the part.. Why do they send out these recalls if they can't supply the parts? Can you contact ford?
2011 Ford Escape fuel system complaints
Page 3 of 11: complaints 41 to 70 of 284, newest first, as owners wrote them.
Tl* the contact owns a 2011 ford escape. The contact received notification of the federal safety agency campaign number: 16v777000 (fuel system, gasoline). Two dealers were contacted: rea-ford-lincoln (84 cimarron rd, monticello, ny 12701, (845) 791-6100) and sunshine ford-lincoln (40 ny-17k, newburgh, ny 12550, (845) 561-3900). Both dealers indicated that the part was unavailable and on a national backorder. The manufacturer was contacted to determine when the part would be supplied to the dealers. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2011 ford escape. The contact received notification of the federal safety agency campaign number: 16v770000 (fuel system, gasoline). Spradley barr ford & lincoln of greeley (4901 w 29th st, greeley, co 80634, (970) 506-3600) was called to schedule a recall repair appointment. Upon arrival at the dealer, the contact was informed that the parts were not available and the dealer was unable to verify when the remedy and parts would be supplied from the manufacturer. The manufacturer was notified. The contact was not experiencing a failure. Parts distribution disconnect.
I received a recall notice from ford dec 2016 referencing the federal safety agency safety recall 16v‑777. Aug 2017 I still hadn't heard anything so I asked ford what was going on using ford website live chat. Ebonee said parts still not available. Jan 2018 got another letter saying parts now available. Called dealership then and again today 4/11/18 & they said still not available. Very frustrated and concerned about what might happen due to possible fuel leak. We want this fixed but no one seems to be able to help.
Tl* the contact owns a 2011 ford escape. The contact received notification of the federal safety agency campaign number: 16v777000 (fuel system, gasoline) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (robberson ford, 2100 ne 3rd st, bend, or 97701, (541) 382-4521) confirmed part unavailability and was unable to verify when the part would be supplied from the manufacturer. The manufacturer was notified. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2011 ford escape. The contact received notification of the federal safety agency campaign number: 16v777000 (fuel system, gasoline). The dealer (wendle ford, 9000 n division st, spokane, wa 99218, (509) 484-4800) scheduled an appointment and indicated later that the part was not available. The dealer stated that the part may become available in two weeks, but did not verify if there was a national backorder or if the contact was placed on a waiting list. The manufacturer was contacted. The contact had not experienced a failure. Parts distribution disconnect.
I received a recall on my 2011 escape in late 2016 informing me about an issue with the fuel delivery module. I took it to the dealership at the time, informing them that I had been noticing fuel smells, but they were unable to remedy the issue, or perform the recall. In january of 2018 I received another letter saying that parts are now available to repair my vehicle, but as of april, two local dealerships still say they have not received the necessary parts for the repair. The safety recall is 16s41/the federal safety agency recall 16v‑777. Based on the safety implications of this recall, it seems that ford is being very slow in delivering parts to the dealerships to make this repair.
Tl* the contact owns a 2011 ford escape. The contact received notification of the federal safety agency campaign number: 16v777000 (fuel system, gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. B & b motors inc (318 south schrader ave, havana, il 62644, (309) 543-2224) was contacted and confirmed that the part was not available. The manufacturer was contacted. The contact had not experienced a failure. Parts distribution disconnect.
Recall # 16s41 fuel delivery module. I have been waiting months, and part still not available at dealership. Called this morning to inquire? Still no part. My check engine light is on, which is directly related to recall. I have rejection sticker, and won't be able to drive my vehicle. Worst is what if it catches on fire, ford has no answer for me
Tl* the contact owns a 2011 ford escape. The contact received notification of the federal safety agency campaign number: 16v777000 (fuel system, gasoline); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Bob davidson ford of baltimore, maryland was made aware of the recall and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2011 ford escape. The contact received notification of the federal safety agency campaign number: 16v777000 (fuel system, gasoline); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over a year ago. The dealer smith cairns ford lincoln (900 central park ave, yonkers, ny 10704) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted several times and was unable to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2011 ford escape. The contact received notification of the federal safety agency campaign number: 16v777000 (fuel system, gasoline); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called the bozard ford lincoln dealer at 904‑824‑1641, located at 540 outlet mall blvd, st. Augustine, fl 392084 where it was confirmed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2011 ford escape. The contact stated that the recall notice for the federal safety agency campaign number: 16v777000 (fuel system) was received in october of 2016. After contacting the dealer (hemstead ford in hemstead, ny), the contact was informed that the parts were not available and were on backorder. After contacting the manufacturer, the contact was informed that the parts were available and the dealers should have parts in stock. The contact called several other unknown dealers in the area and was informed that the parts were on backorder and the vehicle could not be repaired. The contact smelled fuel inside the vehicle while driving. Hemstead ford diagnosed the vehicle, but found no failure. The manufacturer was notified of the failure. The VIN was invalid. The failure mileage was 12,500.
I received a recall notice in january 2018. I contacted my local dealer in danbury, ct to repair my vehicle. They advised they do not have the part and are waiting. I contacted them again 3/23/18 and am told they still have not received the parts needed. The federal safety agency website indicates the parts are available but I am told I have to wait.
Tl* the contact owns a 2011 ford escape. The contact received notification of the federal safety agency campaign number: 16v777000 (fuel system, gasoline); however, the parts for the recall repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact noticed fuel fumes coming from the vehicle. The dealer (luther north country ford, 10401 woodcrest drive nw, coon rapids, mn 55433, 612‑424‑7648) scheduled an appointment twice; however, when the contact attempted to confirm the appointments, they were moved further back. The last time the contact attempted to schedule an appointment, the dealer was unable to provide another date for the repair because the manufacturer was not providing parts. The manufacturer was not made aware of the failure. The approximate failure mileage was 80,000. Parts distribution disconnect.
Tl* the contact owns a 2011 ford escape. The contact received notification of the federal safety agency campaign number: 16v777000 (fuel system, gasoline); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Bob lowth ford (3010 bemidji ave n, bemidji, mn) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was notified and was not able to confirm when the parts were to become available. The contact was referred to the federal safety agency. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2011 ford escape. The contact received notification of the federal safety agency campaign number: 16v777000 (fuel system, gasoline). The dealer (mullinax ford, 1551 e semoran blvd, apopka, fl 32703, (888) 218-7505) scheduled an appointment to receive the recall repair. The dealer later stated that the part was not available. The contact was uncertain as to when the vehicle would be repaired. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Made an appt for recall in santa clara ca (first available appt they had was march), arrived, they said they didn't have parts (no call to cancel appt, no call to follow up as requested) and didn't have any indication of when they would get more. Called another location in sunnyvale, ca, same answer. Nationwide shortage, no notice of when they would have more. Told they would not call when they arrived, would have to keep calling back. Told to call ford. My online ford owner account has recall date of oct 2016 but I just received a notice in jan 2018.1) why am I just being notified now if this has been active for the last year and a half? 2) unacceptable for ford to be out of parts with no delivery date in the middle of a recall.
Tl* the contact owns a 2011 ford escape. The contact received a recall notification for the federal safety agency campaign number: 16v777000 (fuel system); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (paul miller ford in lexington, kentucky) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2011 ford escape. The contact received notification of the federal safety agency campaign number: 16v777000 (fuel system, gasoline) over a year ago. The dealer (bob poynter ford, inc., 526 s jackson park dr, seymour, in 47274, (812) 522-2040) scheduled an appointment and then called the contact back to indicate that the part was not available. The dealer made no mention of any national backorder or limited supply of parts. The manufacturer was contacted. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2011 ford escape. The contact received a recall notification for the federal safety agency campaign number: 16v777000 (fuel system); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (lewis ford in fayetteville, kentucky) confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2011 ford escape. The contact stated that the part had been unavailable for an extended period of time for the federal safety agency campaign number: 16v777000 (fuel system, gasoline). The dealer (hagen ford, inc, 3980 n euclid ave, bay city, mi 48706, (989) 684-4600) was unable to verify when the part would become available. The contact noticed strong fuel fumes. The manufacturer was notified of the failure. The failure mileage was not available. Parts distribution disconnect.
The federal safety agency recall number16v777. Ford dealerships in and around racine and milwaukee wisconsin do not carry parts to fix despite recall notice.
Tl* the contact owns a 2011 ford escape. The contact received notification of the federal safety agency campaign number: 16v777000 (fuel system, gasoline) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealers (ford of branford, 301 e main st, branford, ct 06405, (203) 488-8321) and (bob thomas ford inc, 2215 dixwell ave, hamden, ct 06514, (203) 281-7500) were unable to verify when the parts would be supplied from the manufacturer. The contact was unable to determine when the vehicle would be repaired. The manufacturer was contacted. The contact was not experiencing a failure. Parts distribution disconnect.
Tl* the contact owns a 2011 ford escape. The contact received notification of the federal safety agency campaign number: 16v777000 (fuel system, gasoline); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Midway ford in hurricane, west virginia was made aware of the recall and stated that the parts were unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2011 ford escape. The contact stated that the recall notice for the federal safety agency campaign number: 16v777000 (fuel system) was received in february of 2018. The notice indicated that the parts were available. After contacting the local dealer (dave st. Clair ford in st. Louis, mo) and the manufacturer, the contact was informed that the parts were not available and no estimated time for the parts to arrive could be given. The contact had not experienced a failure. Parts distribution disconnect.
2011 ford escape. Consumer writes in regards to a cracked fuel delivery module. *ld the consumer stated the parts were not yet available to complete the recall.
Tl* the contact owns a 2011 ford escape. After parking the vehicle, it was discovered that fuel was leaking from the fuel tank. The cause of the failure was not determined. The contact later received a recall notice for the federal safety agency campaign number: 16v777000 (fuel system; gasoline), which indicated that parts were not available. After notifying the manufacturer, the contact was instructed to take the vehicle to the local dealer (cortese ford, 2500 w. Henrietta rd, rochester, ny). The contact was informed by the dealer that the vehicle would be inspected first. Afterwards, a decision would be made as to whether the parts would be ordered and shipped from the manufacturer, even though the recall notice indicated that the dealer would replace the fuel delivery module flange. The failure mileage was 120,000.
The recall originated in 10/24/2016. Took my car to the dealership in tarpon springs florida, they claimed the part was on back order. Received multiple letters and the part is still not available. Spoke with ford today and they said the part was on back order. Two years?????
Tl* the contact owns a 2011 ford escape. The contact experienced a failure with the fuel delivery module flange. The contact was concerned that the failure could lead to a crack in the fuel line. The vehicle was not diagnosed or repaired. The contact called crossroads ford cary (2333 walnut st, cary, nc 27518, (877) 280-8932) and was informed that parts would be available in the future. The VIN was included in the federal safety agency campaign number: 16v777000 (fuel system, gasoline). The manufacturer was not aware of the failure. The failure mileage was 106,000. Parts distribution disconnect.
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