2015 Ford Escape visibility problems

Filed Oct 14, 2026 · Visibility · OK

For approximately two years, my Ford Escape’s rearview camera has been inoperative, displaying “Camera Not Available. Please Contact Ford Dealership.” I subsequently discovered an outstanding safety recall addressing rearview camera defects. Approximately one year after the recall was issued, Ford still has not made an official remedy available for my vehicle. I contacted Ford Customer Support multiple times to request a repair timeline. Ford suggested that I pay a dealership to replace the camera now and seek reimbursement once the official recall remedy becomes available. Local Ford dealerships quoted $643–$978 for this repair. Ford did not provide a definite timeline for either the remedy or reimbursement. I am concerned that Ford is shifting the upfront cost of addressing a recognized safety issue onto vehicle owners. Some owners may be unable to afford the repair; others may lose receipts, sell their vehicles, or miss the opportunity to request reimbursement after an extended delay. If a replacement camera can restore functionality, Ford should explain why it cannot fund that interim repair directly. An inoperative rearview camera reduces visibility of pedestrians, children, vehicles, and obstacles while reversing. It may also reduce the vehicle’s resale value while the recall remains unresolved. My camera has already been unusable for approximately two years, and the recall has remained without an available remedy for about a year. I request that the federal safety agency review Ford’s delay, its customer-paid interim repair proposal, and whether affected owners should receive free temporary replacements while awaiting a permanent remedy. I also ask the federal safety agency to assess whether further oversight is warranted to ensure a timely, effective, no-cost recall repair.

Filed Sep 29, 2026 · Visibility · KY

Backing out of parking place at Kroger and camera not working almost hit a pedestrian.

Filed Jul 13, 2026 · Visibility · NJ

Backup camera recall has been since October 2025 and they have not stocked the parts since. I feel that that has been excessively long

Filed Sep 5, 2025 · Visibility · TX

I own a 2015 Ford Escape. The rearview backup camera intermittently fails when I first start the vehicle. Each time I put the car in reverse shortly after startup, the screen displays the message: “Camera is unavailable. Please contact your dealership.” After driving for several minutes, the camera usually begins working again. This is a safety concern because the camera is not available when I first back out of parking spaces, driveways, or other areas where pedestrians, children, or other vehicles may be present. The failure is unpredictable, and the camera is supposed to be a safety device to prevent accidents while reversing. The issue seems to worsen in hot weather, but it has happened on multiple occasions regardless of temperature. I have researched and found that other Ford owners report similar issues with backup cameras failing intermittently. Since rearview cameras are federally mandated safety equipment, I believe this problem should be investigated for a possible recall.

Filed Apr 10, 2025 · Visibility · 72,000 miles · AR

The contact's mother owns a 2015 Ford Escape. The contact stated that while approaching the vehicle, he observed what appeared to be thousands of bubbles forming on the front windshield. The contact stated that the windshield was delaminating. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the federal safety agency Hotline for assistance. The failure mileage was 72,000.

Filed Apr 14, 2024 · Driver assistance, Visibility · MO

2023 my back up camera was only working 75% of the time. I took the car into the Ford dealer and they said it is a known problem and the waiting period for the replacement takes up to a year. They recommended I keep checking back to see if it's in stock. The fee to replace is about $350. I was told I could prepay, but they couldn't give me a date for arrival of the part. They openly admit, some have waited up to a year. Here we are 6 months later and now the camera works less than 50% of the time. Ford knows this is an issue but it's not a recall item. To me this is a safety issue. I still view my surroundings in total prior to backing up, but the back up camera was always an added safety feature. I feel that this is not a cost the consumer should bear. Ford should recall faulty backup cams. Thank you for your time and consideration.

Filed Jan 23, 2022 · Engine, Visibility · NJ

First problem- over the course of the last few years, the car intermittently gets "jumpy" when changing to/from different gears like (from reverse to drive OR drive to reverse, all after completely braking-not in the middle of gear shift). It has not completely stalled but feels very close to it. i had brought it in in the past and they had never found anything wrong with it. It does not always happen. Second problem- the rear view back up assistance has not been working properly for over 3 years. I will be in reverse and either the beeping continues even though nothing is around or, the screen goes blank and shuts off. I was told this would be at my expense, not a recall. this does not happen all the time but is very often.

Filed Oct 21, 2020 · Visibility · 100,000 miles · VA

Wipers extend beyoun windshield uncontrollable shake and twitch won't return to home. Replace steering column controller to no effect t.. What is cause this. Dealer loons ford falls church va no help? Also just replaced $5000 transmission @ 100,000 miles..... [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Filed Jul 22, 2020 · Visibility · 56,000 miles · PA

Follow up... Panoramic sunroof exploded on 7-17-20. Verified by insurance appraiser on 7-20-20. Nobody will cover! Sunbury motors refusing under warranty and insurance says ' defect' !!!! Very dangerous!!!!!!

Filed Jul 17, 2020 · Body, Visibility · PA

Driving to work. Heard an explosion, glass shattered... Panoramic sunroof exploded!