Drivers side door popping from doorwell due to broken arm.
2020 Ford Escape body complaints
Page 22 of 24: complaints 611 to 640 of 671, newest first, as owners wrote them.
Driver door suddenly began making a very loud sound when opening and shutting as if the hinge is going to break.
In March my driver’s side door starting popping or squeaking. I thought my door needed oil. I didn’t call the dealership because was going on vacation and was going to get it oiled when I returned since my car would just be in the garage. I came home mid April and it was much worse. I was finally able to get in and told it is SSM50150 and that the weld broke and my door needed replaced. My car turned 3 years old on April 11th ( under 31,000 miles), so since I was two weeks past my warranty, it wouldn’t be covered and would be about $3500 to fix. In addition, I tried to use my lift gate to put something in back a few days ago, and it went up and came slamming down nearly in my head. I rarely use the back and am not sure when I tried it last. I was told today that both motors for the lift gate needed to be replaced because one was badly corroded and the other was cracked. This car is not even 37 months old, not even 31,000 miles, and it needs a complete door replaced and 2 motors on the lift gate??? This is not right at all, and Ford said sorry, your warranty ended 2 weeks ago!
Broken Drivers side Front Door Check Arm Attachment. Door made a popping sound and dealership states that it is a common problem with this model. This happened without accident or unusual circumstances.
On 04/18/2023 around 8pm, I drove to a local Dollar General and parked my car. Once parked I opened my driver door to get out and heard a popping noise and the door felt weird when opening. I thought for a second something was caught in the door causing it to sound that way an cause difficulty opening. After looking and not seeing anything caught in the door I got out of the car and went into the store. Upon returning I opened my driver door to get in and the door felt stiff opening and you could hear the loud popping sound still. I got inside the vehicle and closed the driver door; however, closing the door was difficult. I called my mom, who works in a Ford dealership's service department, and told her what was happening while I drove home. I put her on speaker phone as I got out so she could hear the way the door sounded when opening and closing. She told me to stop using the vehicle until I could bring it into the dealership the next morning. When I brought the vehicle in I tried letting my window down during the drive and noticed that now my driver side window was having difficulty going up and down. My mileage at the the time was 37,482. My car has never been in a wreck or had any body damage occur. I purchased an extended warranty which will cover fixing the window now malfunctioning, but not the welding issues that has caused the door to not work properly. Upon researching on the internet this is a problem many Ford 2020 Escape owner's have experienced. Some have reported that the window issue is in direct correlation to the door hinge issue. It astounds me that if so many complaints have been made why is Ford not responding and aiding in getting these cars fixed?
The contact owns a 2020 Ford Escape. The contact stated that while opening the front driver’s side door, the three rivets from the door punctured through the door. After the failure it was discovered that the front driver’s side window would not operate as designed. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The approximate failure mileage was 46,000.
Drivers side door will not shut due to spot welds failing which causes the door check assembly to come off the inside of the door.
The spot welds where the check arm bracket attaches at the left (driver's) door failed, causing the internal bracket to detach. Once the bracket was no longer attached to the door, any attempt to close the door was met with resistance. Instead of the check arm receding into the door, the act of closing was trying to have both the check arm and bracket recede into the door; the bracket was at risk of damaging the window mechanism. In order to close the door, I have cut the check arm and removed the bolt that attached it to the car; leaving the small portion of check arm with the bracket to drop in the door slightly. Failure of this part is a safety risk to the driver, as it holds the door open; any gust of wind or even gravity will close the door unexpectedly on a person trying to exit the vehicle. The part is currently available for inspection. I have brought it to the dealer and provided them with SSM 51050 that I found regarding the known issue. As it was out of warranty they suggested I see an auto body shop. Searches online yield many complaints and even videos showing the issue. There were no warning lights. Shortly before failure the door presented with a creaking sound; 3 additional closings and it failed.
The driverside door has been popping a little bit since we bought the vehicle in August of 2020. Today the popping got worse and you can see what looks to be spot welds broken behind where the door check is located.
When I open the door the driver door. It’s separated from the bracket to the door. Will do keep those pieces together, came apart in the door.
faulty spot welds on the drivers door checklink bracket failed and are preventing the door from closing correctly, and now the window wont roll all of the way down. not sure what else is broken inside of the door.
I went to get in my car one day and my door was making a popping noise. I took a closer look and my door check strap unwelded from my car door.
My VIN 1FMCU0H64LUA76372 is not included in the recall 49399 but I have Warped Instrument Panel Upper Section panel upper section near the defrost grill on the passenger side Ford has tried to fix but said they did not have the correct parts, how they fixed it was not appropriate and was still warped. The instrument panel has become warped back to before the fix. Can this ID be updated to include additional VINS ? the federal safety agency ID Number: 10184635 Manufacturer Communication Number: SSM 493992020 SSM 49399:
Opened the drivers side door to get out of the car and heard a crack and the door would barely open. Hard to get in and out of and the window won't roll down. Definitely a safety issue. It has not been in a collision nor has the wind caught the door. The car is only 3 years old.
The contact owns a 2020 Ford Escape. The contact stated while opening the front driver’s side door, the door failed to open completely. The contact had to forcefully pull the door handle for the door to open. The contact became aware that the latch was welded incorrectly. The vehicle was taken to the dealer and the dealer stated that the front driver’s side door needed to be replaced. The vehicle was not repaired because the door was not available. The manufacturer was not contacted. The failure mileage was 19,000.
2020 ford escape only 41k miles Broken spot welds in left front door check arm attachment points .. started making popping noise when opening door and know have trouble with opening g and closing door and ford won't fix it 😑
Driver side door hinge broke away from the frame and as a result you cannot open the drivers door nor can you roll down the window because of this I have to climb over into the passenger side to get out of the car...if I am in a wreck or the car catches on fire I cannot get out from the driver's side. If I am unconscious because of an accident , rescuers cannot get to me because of the door hinge..warranty will not pay for repair..this is a safety issue
I purchased this car brand new in July of 2020. In the Fall of 2022 the driver side door started making a popping sound when opening and closing and wouldn't close properly. At this point the window started not going down all the way. I took it in to the dealership and was told that the regulator would have to be replaced. They ordered the part and when it came in they replaced it but they discovered that the welds on the bracket holding the check strap to the inside of the door had come detached and the track had become bent and was actually keeping the window from going down. They said that it could not be repaired and the whole door would have to be replaced. To me this sounds like a factory defect and Ford should be responsible for 100% of this replacement. I was outside of my factory warranty so I would be out of pocket for the replacement. The service advisor reached out to Ford to ask what they could do. Ford offered to cover a portion of the expense but still left me with an out of pocket amount that I can't afford to pay. This car was barely 2 years old when this happened and this should not be happening under normal use. The dealership riveted the bracket back to the inside of the door and it's a temporary fix but the window still doesn't go down. It is a major inconvenience and I'm concerned if in an emergency I won't be able to get my window down. I'm paying good money for a new car and should not be having this issue. FORD YOU ARE RESPONSIBLE AND YOU SHOULD PAY FOR THIS REPLACEMENT! I'VE SEEN MANY COMPLAINTS ABOUT THIS VERY SAME ISSUE.
The driver door frame has a fracture spot weld on the inside of the door, causing the window to fail to move up or down as needed. The failure caused the door to make a lot of grinding and cranking sound while being opened out wide. I took the vehicle to the dealer who diagnosed that the door either needed to be replaced or just the inner portion of the door needed to be repaired. Ford would not cover the cost of repair. Manufacturer is aware of the problem and has released a TSB about the issue Manufacturer Communication Number: SSM 50150 the federal safety agency ID Number: 10201603
Driver side door internal function has failed. Door window not functioning properly, not opening correctly and does not stay open in position.
The contact owns a 2020 Ford Escape. The contact stated while opening the front driver's side door, there was an abnormal popping and snapping sound while the door was being opened or closed. The contact stated that the failure made it more difficult to open and close the door securely. The contact stated that the window had also stopped operating and no longer was able to be raised or lowered. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the driver's side door spot weld had fractured and needed to be rewelded. The vehicle had not been repaired. The contact researched online and related the failure to the federal safety agency ID Number: 10201603 (Structure). The manufacturer had been informed of the failure. The failure mileage was 43,640.
Driver door check arm attachment point (black door hinge) snapped from manufactured spot weld to frame of door. Ford Dealer stated my Escape was the 3rd one that month with the same problem. Mechanic said the hinge was not welded properly at the bottom spot weld by manufacturer and that I should call Ford and the federal safety agency to see why my 2020 Ford Espace S 1.5 AWD isn't covered under the Recall ID # 10201603 as it is a Ford Escape between 2020 and 2021. SSM 50150 recall notice
Spot welds on the left front door check arm attachment to the car door broke. It is available for inspection. The door is no longer limited in motion and can fly open in an uncontrolled manner. The problem has been confirmed by the dealer and SSM 50150 by the federal safety agency shows this is a known problem to the manufacturer, Ford. There was no warning or symptom prior to the failure.
The spot welds on the driver side door where the arm connects the door to the car broke. My window, locks, and side keypad now malfunction. In addition, my battery drains at night. I have taken my car to the dealership service center and body shop/collision center. My door will have to be replaced. There were no warning messages or symptoms prior to the spot welds breaking. The door doesn't properly open or close and fingers could get slammed when it closes on it's own.
Front passenger door began making loud snapping noise when closing or opening. Window was affected, would only go down halfway and required manual assist to close. Took to dealer, repair not covered by warranty. Told spotwelds at door check were busted. I had the spotwelds replaced on 12-29-22. It was quite expensive and didn't seem this should happen in a car only 2 years old..
The spot welds have broken on both front doors at the check arm attachment points in the door assembly. See 10201603NHSTA safety issue.
The contact owns a 2020 Ford Escape. The contact stated that while the vehicle was parked, the driver's side front door failed to close. No warning lights were illuminated. Additionally, there was an abnormal odor detected while starting the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 30,416.
The driver door was stuck open. Upon closing, the door limiter broke off and pushed against the window track making it impossible to roll the window down. I have contacted Ford twice about this, with no resolution yet. The Ford body shop says that the only "fix" is replacing the entire door for a price tag of nearly $2K. They have not acknowledged a manufacturers error or defect to correct this problem. My dealer is aware of other similar occurrences to 2020 Ford Escapes
The contact owns a 2020 Ford Escape. The contact stated that the front driver’s side door hinges had malfunctioned, and the door swung very wide whenever the door was opened. Due to the failure, the front driver’s side window failed to roll down properly. The vehicle was taken to the local dealer who indicated that the door hinges needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 75,000.
The contact owns a 2020 Ford Escape. The contact stated that while opening the front driver's door, there was an abnormally loud sound heard. The contact noticed three holes and that the weld was missing. The driver’s side window also failed to roll down as needed. The vehicle was taken to the dealer where it was diagnosed that the spot weld had detached from the check arm. The vehicle was not repaired. The manufacturer was notified but provided no assistance. The failure mileage was approximately 40,000.
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