While stopped at a traffic light, my 2021 Ford Expedition began running rough. When the light changed and I accelerated through the intersection, the vehicle experienced a severe loss of engine power and barely made it through the intersection. After I pulled off the roadway and released the accelerator, the engine stalled. I was able to restart the engine once while applying approximately one-quarter throttle. It continued running rough and stalled again when I released the accelerator. The vehicle was taken to Robinson Brothers Ford/Lincoln in Baton Rouge, Louisiana. The Ford dealer documented the rough running, low power and stalling and diagnosed the "fuel pump inop." The dealer removed the fuel tank and replaced the fuel pump/sender assembly. The replacement part listed on the dealer invoice is Ford part JL1Z-9H307-G. Vehicle mileage was approximately 79,390. Several months before the complete failure, during very cold weather, I also experienced one brief incident of unusually low engine power shortly after starting the vehicle. I do not know whether that earlier incident was related. I am concerned that this failure may be related to the low-pressure fuel pump failure condition addressed by Ford Safety Recall 25S75 / the federal safety agency Recall 25V‑455, which includes certain 2022 Ford Expeditions. My 2021 Expedition is not currently included in that recall. The loss of power occurred while I was crossing an intersection and created a serious safety risk. I am submitting this complaint so the federal safety agency can evaluate this fuel pump failure along with failures involving other vehicles excluded from Recall 25V‑455.
2021 Ford Expedition: fuel pump failure
10 of the 243 complaints about the 2021 Ford Expedition describe fuel pump failure.
- owner complaints
- 10
- of this car's complaints
- 4%
- recalls
- 0
Fuel pump failure by model year
What owners say
This vehicle has 70K miles and the fuel pump died, confirmed by Dick Smith Ford in Columbia, SC. There were no warning lights or messages via our Ford app. There were no symptoms prior to failure. The vehicle just died in the middle of the road on a train track with our family in danger. We could have been hit by cars behind us or stuck on the train track with a train approaching. We were in the middle of the road on a train track in Columbia, SC, 2.5hrs away from our home. Our family waited 2.5hrs for the vehicle to be towed and then had to take a $200 Uber from Columbia, SC to Charleston, SC to get home. The quoted cost to repair the vehicle just to get it back home is $2,000. Ford has recalled all the Ford trucks for 2021 that use this same engine. Ford has recalled the 2022 Expedition which is identical to the 2021. Ford has recalled the 2021 Lincoln Navigator that is the same platform as the Expedition only aesthetically upgraded. I believe they didn't recall the 2021 Ford Expedition due the the volume of cars that would be recalled.Â
Down to 3 gallons gas stopped and added to half a tank. Left vehicle running while filling. Pulled out of gas station and vehicle started to sputter, drove 50 more feet and vehicle died and would not restart. Confirmed unleaded and station had no reports of bad gas. Towed to repair facility where dead fuel pump was diagnosed and replaced. Ford recall 25S75 includes some 2022 expeditions but not this 2021 with only 43,000 miles and no previous issues.
Vehicle stalls out upon driving when trying to accelerate. Has popped up error which states to check fuel pump.
The fuel pump failed without warning leaving the vehicle stranded in the express lane of a highway. This exposed the vehicle and occupants to serious risk of collision. The vehicle does not allow the transmission to shift to neutral to move the vehicle from live traffic lane when the engine is not running. This is the same fuel pump model at the heart of the ongoing recall on other ford vehicles.
Fuel pump part number JL1Z*9H307*G failed at highway speed leaving vehicle stranded in express traffic lanes. But for the prompt response from FHP this would have resulted in a serious crash. The vehicle has almost never been operated below 30% of fuel capacity and has never been operated to near empty fuel. There are no known wear or accidents that impact the fuel system. there were no warnings or other symptoms prior to the complete pump failure.
Fuel pump failed in express lane, unable to move the vehicle from travel lane under its own power.
The contact owns a 2021 Ford Expedition. The contact stated that while his wife was inside the vehicle with the vehicle idling, the vehicle vibrated and then turned off. The contact's wife attempted to restart the vehicle, but the vehicle failed to start. The vehicle was towed to the dealer, where it was diagnosed, and the dealer retrieved DTC: P0627; and informed the contact that the fuel pump had failed. The control unit and fuel pump were replaced. The contact referenced the federal safety agency Campaign Number: 25V455000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 74,000.
The contact owns a 2021 Ford Expedition. The contact stated that upon attempting to accelerate from a stop, the vehicle started to shake abnormally, and lost motive power. The check engine warning light illuminated, and the contact immediately attempted to restart the vehicle; however, the vehicle failed to start. The vehicle was towed to a local independent mechanic where it was diagnosed, and the contact was advised that the fuel pump was faulty and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 95,000.
The contact owns a 2021 Ford Expedition. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The contact's wife had attempted to start the vehicle several times. The contact stated that when the vehicle was started, the accelerator pedal was depressed, and the check engine warning light illuminated. In addition, the engine seized. The vehicle was towed to the dealer where it was diagnosed with fuel pump failure. The contact was informed that the fuel pump needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and a case was filed. The contact referenced the federal safety agency Campaign Number: 25V455000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The contact was referred to the federal safety agency Hotline to report the failure. The failure mileage was approximately 71,000.
Related recalls
No recalls on record for this model year.
Questions about the 2021 Ford Expedition fuel pump
Is fuel pump failure a common problem on the 2021 Ford Expedition?
10 of 243 owner complaints about the 2021 Ford Expedition (4%) mention fuel pump failure. The model year with the most reports is 2007.
Is there a recall or service bulletin for this on the 2021 Ford Expedition?
There is no recall or service bulletin for this area of the car on record.
Other symptoms on the 2021 Ford Expedition
Harsh shifting 32Transmission failure 28Jerking 24Loss of power 19Stalling 13Slipping 12Check engine light 11Wipers 9Hesitation 8Backup camera 7Grinding brakes 7Won't shift 6
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