The contact owns a 2015 Ford Explorer. The contact stated that the passenger’s side front door panel was delaminating. The contact stated that there was a recall regarding the defect however, the recall had since expired. The dealer was contacted and the contact was informed that the vehicle was included in the recall. The contact was informed that the recall repair was to replace the door panel. The dealer had referred the contact to the manufacturer to inquire if the recall could be completed. The vehicle had not been repaired. The manufacturer was contacted and confirmed that the recall had since expired. The contact was referred to the federal safety agency to file a complaint. The approximate failure mileage was 75,000.
2015 Ford Explorer body complaints
Page 13 of 15: complaints 341 to 370 of 412, newest first, as owners wrote them.
The windshield trim on the passenger side flew off the vehicle unexpectedly while driving 70 mph on the freeway. The piece hit the windshield and then flew off and could have struck a vehicle behind me or caused someone to swerve unexpectedly. This is extremely dangerous. There was no warning lights or indicator light. While searching for recalls online numerous people have complained of this happening to them unexpectedly.
The contact owns a 2015 Ford Explorer. The contact stated that while parked or while driving during inclement weather, water would enter the cabin of the vehicle. The contact stated that the rain caused an electrical failure in the vehicle that caused the radio, windows, and other electrical equipment to not function properly. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the roof rack needed to be replaced. The contact stated that she was concerned about the electrical failure that was caused by the soft roof rack. The vehicle was not repaired. The dealer and manufacturer were notified of the failure. The approximate failure mileage was 92,000.
The contact owns a 2015 Ford Explorer. The contact stated that while operating the vehicle there was an odor of mildew inside the cabin of the vehicle. Upon inspection, it was discovered that water had leaked under the floorboards and the carpet was extremely wet causing black mold to develop under the carpet. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 124,000
The contact owns a 2015 Ford Explorer. The contact stated that he noticed that the passenger’s side door panel was fractured, and the back of the trim panel was exposed. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The dealer was made aware of the failure and informed the contact that they could not complete an unknown recall repair on the vehicle because the extended warranty had expired. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 92,000.
Pulled on driver side door handle to open and handle came apart. Smaller piece fell off and larger handle part pulled out from the door.
The contact owns a 2015 Ford Explorer. The contact stated that while driving at various speeds, the front windshield bonding fracture and disconnected structing another vehicle. The contact also mentioned that an abnormal fume odor appeared in the interior cabin from all vents. The vehicle was taken to the dealer where it was diagnosed and inspected which the technician was unable to duplicate the issue. The vehicle was not repaired. The contact mentioned a recall however while conducting a recall search there was the federal safety agency Action Number: EA17002 (STRUCTURE, ENGINE AND ENGINE COOLING) as a possible solution to the failure, however, the VIN was not included in the action number. The manufacture was notified of the failure and informed the contact that no recalls was under the VIN. The failure mileage was approximate 26,000.
At 89,000 miles I was going 65 mph headed home when my window pillar flew off just so happen the vehicle behind us didn’t get affected by it. I am reaching out because there should be a recall on this. This is unacceptable for you to even pay for something with a part that will come off. Reach 100,000 popping noise when turning. What’s the issue Ford.
Passenger side a panel has been loose for many years, but flew off while driving. This happened while on the highway and smacked into my windshield. Very dangerous for the driver and others on the road!!! I have seen numerous issues with this online and don't understand how this hasn't been recalled.
On jan 20, 2021 my 2015 ford explorer left driver side lower windshield moulding panel flew off into traffic. I was travelling at 45 MPH on a windy day. I circled around and someone had run over it and so it was not repairable. I had 96k miles on the car. I got the car in 2017 and have not had windshield replaced. I saw a few cars swerve around it before another car hit it. This could cause an accident.
The passenger cabin both front and rear has the pungent smell of exhaust whenever the vehicle is: - engine running and - either in park or drive and - either moving or stationary and - either highway or city driving and - going 0 MPH, or 10 MPH or 20 MPH or 50 MPH and - either turning or straight and - with the heat on or off and - with the air conditioning on or off and - with all of the windows sealed (up) the fumes seem to make us not feel well and make our eyes burn. There is something seriously wrong with these cars! So anytime the car is running exhaust fumes are entering the passenger cabin.
Tl* the contact owns a 2015 ford explorer. The contact stated that while driving at various speeds, the driver's side door panel detached from the vehicle. The vehicle was taken to the dealer where it was inspected not diagnosed. The door panel was not repaired. The contact mentioned customer satisfaction program: 17n04 (front door trim panel repair) as a possible solution to the failure however, the warranty was expired. The manufacturer was made aware of the failure and informed the contact that the customer satisfaction program 17n04 had expired. The failure mileage was approximately 70,000.
The paint on the hood of my car appears to be 'bubbling' in multiple spots.
The driver side interior door panel has detached from the door frame at the top near the bottom of the window.
Loud road noise around driver door, rubber seal does not stop air and road noise to interior of vehicle.
While driving down the road at 55mph the electronic power steering went out without warning. This caused me to go off the side of the road and into a fence. Very dangerous, as I have read several other stories online stating the same things and some at higher rates of speed on the interstate. Luckily I was alone and no one was harmed. It could have been alot worse.
The weatherstripping on front driver/passenger door is rotting away, also the windshield retaining strips both sides, dry rotted.
Vehicle was parked. I ran into store while family sat in vehicle. I came back out, started to open door, and heard something hit the ground. I picked up a part of my driver side door handle off of the ground. I am now unable to open my door from the outside.
Door weather stripping has has deteriorated and is hanging loose also window frame leather is poping up on both doors
I got in my car and heard a strange noise outside. Looked and found that the smaller piece of the door handle had fallen off. I picked it up and got back in the car, would fix it when I got home, but the door would not close/latch. I was able to get the plastic piece back on the handle and was then able to shut the door and drive home. Luckily, this happened in a parking lot and not while driving down the interstate, as I believe the door would have flown open.
Tl* the contact owns a 2015 ford explorer. The contact stated that while driving at 80 MPH, the driver's side door keypad detached. The vehicle was taken to ford of kendall (15551 s dixie hwy, miami, fl 33157, 305‑238‑9211) and the contact was informed that the vehicle was not covered under warranty. The contact was provided an estimate of $512 to repair the vehicle. The manufacturer was notified of the failure. The failure mileage was unknown.
The paint is starting to bubble in several spots on the front edge of the hood. I see no rust of any kind just bubbling paint. I meticulously care for this car regular wash and waxes.
Driver door: the door black trim panel is come out and it wont let me open and close my window properly. I hear about this issues in the dealer, but I didn't receive any recall about it. Please, I need you fix it, this issues, it is 2015 ford explorer, and I have other vehicle of 2006, it doesn't have any issues about the inside of the body.
I was driving down the highway and all of a sudden there's a snap noise and then I see this rubber flapping at the windshield on the passenger side. When it first started hitting the windshield it scared us half to death. I got off the highway and pulled over to look and seen the passenger windshield pillar had completely broken in half while I was driving, flew off and was gone. I later found out that this is very common in the ford explorers, that these windshield pillars fly off. Im disappointed that there hasn't been a recall to fix this problem seeing it happens quite frequently to these cars according to lots of people on carcomplaints.com and im very thankful it did not fly and hit someone else's car or cause an accident. Honestly I think ford should pay for the replacement not me. Sad because I just bought this car a little over a month ago at carmaxx.
The door, windshield, and external window seals are rapidly deteriorating, the paint on the car hood is blistering and about to peel off like paint did on cars several ago, leaving bare metal visible underneath.
This car has started showing all signs of corrosion on the front hood. I have done my own research and found thousands of other explorers with the same issue. Every outcome has been different from each dealership to another. Here is a copy of the federal safety agency id number with the corresponding tsb and summary I am also attaching several pictures for evidence. (all pictures were taken by an authorized ford dealership- metro ford in oklahoma city, ok) the federal safety agency id number: 10156863 manufacturer communication number: tsb 19-2026 summary some 2000 and newer ford, lincoln and mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Follow the service procedure steps to correct the condition.
The driver and passenger side door arm rests are coming apart at the seams as is the center console. The interior of my 2015 explorer with 45k miles looks terrible. Looks like it's 20 years old. I am shocked.
Front passenger side windshield molding became loose and broke off while driving on highway. The windshield seal also flew up and approximately 3 feet of the the seal came off and was flapping against passenger window before coming completely detached. It looks like some of the white clips are broken on that side windshield panel so we are unsure how to fix this. So now we are missing the entire side windshield molding, and about 2 to 3 feet of windshield stripping. Now while traveling on the highway, there is also a vibration and sound like air is coming in from around the windshield. This all happened in the upper 30,000 mile range when I had the vehicle for only 3 months.
Tl* the contact owns a 2015 ford explorer. The contact stated that the armrest on the front driver's side door panel had fractured. The contact took the vehicle to greenway motors (located at 310 bedford rd, morris, il 60450, 815‑768‑1813) and was informed that the repair was covered per a customer satisfaction campaign. The dealer restapled the door panel, but the failure recurred. The manufacturer was aware of the failure and referred the contact to the federal safety agency to file a complaint. The approximate failure mileage was 47,000.
Was driving on the highway about 60 MPH, heard weird sound around on my driver side, pulled over and the trim around my windshield was hanging. I thought it was snapped back in, and when I got to work it was completely gone. I will take pics and add them to this later on.
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