When driving the vehicle, I can smell gas fumes which caused nausea. I didn’t know it was worse in the back of the cabin where my children sit until I sat back there for a 3 hour trip. The smell was stronger there which led to headache, nausea and fatigue. It doesn’t seem to come from the vent, it seems from the entire body of the vehicle. This puts my children’s health at risk. And all of our lives because if we travel far enough breathing this in, it can lead to exhaustion which can cause a crash and put others’ safety at risk. I’m surprised to see there is no recall, yet, it’s been reported that there have been 1.5 million complaints. We are having the issue fixed next Wednesday, but we will be without a car (ford is not providing a loan vehicle) and the bill is extremely expensive. This is clearly something wrong with the way the vehicle was made and is not fair as consumers that we not only have to breathe this in, but pay for the repair that has clearly been an issue for a majority of police vehicles out of 1.5 million complaints. Please help us.
2015 Ford Explorer body complaints
Page 12 of 15: complaints 311 to 340 of 412, newest first, as owners wrote them.
The driver side windshield trim separated from the vehicle while driving on the freeway. Upon inspection at our destination, it was evident that 4 of the plastic clips had broken causing the failure. The driver behind us was able to avoid the flying debris from this incident. We have not taken it in for repairs yet. There was no warning or early indication of this problem prior to it occurring. Concerned the passenger side will do the same.
The contact owns a 2015 Ford Explorer. The contact stated that while driving at approximately 78 MPH, the front passenger’s side window trim detached from the vehicle. The contact stated that the vehicle was taken to the dealer, but the cause of the failure was not determined. The vehicle was repaired. The manufacturer was not made aware of the issue. The failure mileage was unknown. The VIN was not available.
Passenger side front windshield trim flew off the car while driving on the freeway.
Plastic cover of windshield detached while driving. May pose a hazard to other drivers as it becomes a projectile when detaching. It also startled the driver when it detached, causing swerving.There was no damage done to provoke the problem, it was spontaneous. Have not taken the vehicle to be inspected by dealer.
I was driving on the interstate at 60 mph and the passenger side windshield panel flew off. As far as I know, it did not hit any vehicles that were traveling behind me.
I was driving on the interstate at 65mph and the driverside windshield panel flew off. As far as I know, it did not hit any vehicles that were traveling behind me.
The vertical black plastic trim piece along the side of the windshield on the drivers side of the car detached and flew away while driving on the highway.
Right "A pillar" cap broke off while driving on the freeway
Windshield Trim: My windshield trim began stripping off of my windshield as I was traveling on highway speeds on I-10 back in August 2022. I managed to "glue" the trim back into place until getting to the dealership. They informed me that it would be cheaper to replace the whole windshield since I had existing chips and a crack (through my insurance) than it would be to replace the trim. Therefore, I filed a claim through my insurance and paid my $500 deductible to have the windshield and trim replaced. Check Engine Light: Throughout the life of my vehicle, I have had multiple episodes of Check Engine Light errors and "running lean codes." More recently in October 2022 at 102,000 miles, I experienced check engine errors with running lean codes. After $8k and 4 separate trips to the Ford Dealership from October 2022 to January 2023 to "fix" the problem by overhauling my engine and replacing sensors etc, the check engine light is gone (for now). There is obviously a widespread problem with Ford Explorers and their check engine lights. Ford Consumer Affairs will not provide financial support since they indicated that even though my vehicle is less than 150,000 miles, it is over their 7 year mark (mine just turned 8 years old). I have copies of all receipts and are available upon request. Rear Backup Camera: My camera has been glitching in and out (while in reverse) for the last year and is a safety concern.
Trim moulding right passenger front window. The piece is not available as it flew off while driving down Highway on 25 June 2022. We don't know what happened to the piece and if it struck anything/one traveling behind us. No warning. We replaced piece.
While driving down the interstate, the driver’s side windshield trim panel flew off my vehicle.
Body: windshield Trim detached last year and flew off at highway speeds. Didn’t cause damage to my own vehicle but could have bounced off someone else’s. Drivetrain: non serviceable (unable to do a fluid change) on my power train unit. Due to this it started leaking at the front seal and others reported failure during driving. The fix would be to add a drain plug and make it a serviceable unit.
Window trim pillars have blown off the car multiple times at highway speeds
The contact owns a 2015 Ford Explorer. The contact stated that the front windshield was detaching. The contact stated that the windshield seal was peeling away and slowly detaching. The contact stated that the trim had detached. The vehicle had not been taken to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 85,000.
I was traveling on Rte 25 in Wareham, MA at approximately 65 mph when without warning the passenger side A-pillar trim piece flew off of my vehicle (2015 Ford Explorer). This startled me which caused me to be momentarily distracted. I just thought this was a rare incident so I did not initially report it however I was prompted to report my incident after hearing about other incidents on the news. I have already ordered an aftermarket replacement and would like for Ford to refund me $56.30.
windshield trim panels flying off the car while traveling at highway
Vehicle window trim, (Front right) detached and flew off vehicle when traveling between 50-60mph. I was unaware that this wasn't an isolated incident until the news reported a potential investigation.
Driving on the highway, my left windshield trim flew off. This could have hurt someone or caused an accident. There was no warning prior to it coming off. The dealer charged me $500 to replace it.
The contact owns a 2015 Ford Explorer. The contact stated while driving 50 MPH, the passenger’s side pillar trim detached from the vehicle. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 70,000.
The contact owns a 2015 Ford Explorer. The contact stated that while driving 70 MPH, the front passenger’s side window molding detached from the vehicle. The contact notified a local dealer of the failure; however, the vehicle was not yet taken to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 67,000.
Timing belt broke and caused vehicle to stop running, this was after I took it to a mechanic who did a diagnostic and no issues showed up. Now, because of the timing belt breaking, the engine is irreparable and the entire engine will need to be replaced. It only has 116K miles. Another minor complaint is the front driver's side side windshield panel has come unglued. Luckily, the vehicle was stationary when I noticed it being loose. However, it could pose a safety risk. I have noticed other similar vehicles missing the same piece, so it seems to be a consistent problem with Ford Explorers.
Blower motor heat. Trim in door split.
The contact owns a 2015 Ford Explorer. The contact stated that the front driver’s and front passenger's side interior door trim started to detach from the door panel. The vehicle was not diagnosed or repaired. The dealer nor the manufacturer was not notified of the failure. The failure mileage was approximately 60,000.
Front windshield side trim came off while driving.
Front windshield wiper cowl has disintegrated. Allows water to drip into glove compartment and passenger side flooring.
The contact owns a 2015 Ford Explorer. The contact stated that she noticed that the front passenger’s side door panel had started to detach. The vehicle was taken to the dealer where it was diagnosed that the trim panel needed to be repaired. Additionally, the contact stated that she heard noise in the rear driver's and passenger side wheels. The vehicle was taken to the dealer where the contact was informed that the rear wheel knuckle was previously replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number and advised to call the federal safety agency Hotline. The failure mileage was approximately 98,000.
The contact owns a 2015 Ford Explorer. The contact stated she noticed that the front driver’s side door trim was raised nearby the window. The contact took the vehicle to the local dealer, where it was diagnosed with needing the front driver’s side door panel to be replaced. The vehicle was not repaired. The contact took the vehicle to an independent mechanic who was able to glue the front driver-side trim back in place. The vehicle was repaired; however, the front passenger’s side door trim experienced the same failure. A dealer was not contacted regarding the second failure. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 50,000.
The contact owns a 2015 Ford Explorer. The contact stated that the driver's and passenger side door trim panel started to detach from the window’s edge. The vehicle was initially taken to the dealer for a recall repair however, the contact stated that the dealer checked the door trim panel and stated that there were no issues found. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided the number to the federal safety agency Hotline. The failure mileage was 114,000.
The contact owns a 2015 Ford Explorer. The contact stated the passenger’s side roof rail covering had detached. The vehicle was taken to the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but provided no additional assistance. The failure mileage was approximately 48,000. The VIN was not available.
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