The contact owns a 2019 Ford F-150. The contact stated that while driving at various speeds, the rear-view camera unintendedly activated, causing the display to become inoperable. The contact also stated that the rear-view camera occasionally failed to work properly, increasing the risk of a crash. The contact stated that the crash prevention system alerted the contact of an imminent crash however, there were no vehicles nearby. The vehicle was not diagnosed or repaired by an independent mechanic or the local dealer. The contact related the failure with the federal safety agency Campaign Number: 20V575000 (Visibility, Back Over Prevention); however, neither the VIN nor the vehicle was not included. The manufacturer was not made aware of the failure. The failure mileage was unknown.
2019 Ford F-150 driver assistance complaints
Page 3 of 4: complaints 41 to 70 of 95, newest first, as owners wrote them.
The transmission ten gear automatic. Won't go into fourth gear at at all keeps jumping when. Trying to go into first second and third then jumps four. Also on highway it will shut off all together or will start speeding up very dangerous. On side streets it's dies out even more unexpectedly trying to short gears. Already had it in once for problem with the front differential didn't switch gears and never got receipt and think did something to hubs like four thousand dollar fix. Now I serviced it for.seats they took it on took week to get part in and right tool to fix truck seat it stood with them a week before I called to see what deal.was I've seen problems with this ten gear transmission already and this will be second time trying to fix these trucks are junk. First problem I had the lights would go out in middle of the night while driving. Then lights Wont go off stay on killing battery already in second battery but to fix the transmission problem u half to use speed control just to keep it from shutting off or accelerated of speed. But with this being second time they better fix it if they don't they don't follow the extended warra.ty and want a payout for the full worth of the truck. It's aife threatening thing with this transmission. Plus had already like ten other recalls onnoy already it's a new truck I wouldn't buy one.
Rear back up camera does not work and says contact dealer. Goes from blue screen to camera is unavailable please contact dealership
The first item to malfunction was the transmission gear indicator on the dash, that started about a year after I bought the truck and would intermittently work. I had multiple oil changes in the truck at various dealers and brought it up but nothing ever came up from it since it was intermittent. Then in 2023 a warning popped up that the blind spot indicators were malfunctioning. I was planning to bring it in to be looked at but did not have time to with work and family. Then at 95,000 miles the transmission failed while towing a loaded trailer and began to shift erratically, sending the engine to extremely dangerous RPM levels while trying to downshift. Every gear began to clunk into place with a severe jerking motion and then eventually could only be operated with any sort of safety at low speeds. There were initially NO warning lamps that popped up for the transmission failure either. It went out at night 2.5hours away from my home so I spent 15minutes limping it to a gas station at low very low speeds. Only moving it around a bit the next day did it show any warning and it just said to see the dealer.
The contact owns a 2019 Ford F-150. The contact stated that while the brake pedal was depressed, the rearview camera was distorted. The failure recurred several times; however, the failure was intermittent. The vehicle was taken to the dealer where it was diagnosed with a defective rearview camera. The vehicle was not repaired. The contact discovered the federal safety agency Campaign Number: 22V252000 (Back Over Prevention) however, the VIN was not included in the recall. The manufacturer was made aware of the failure and a case was opened. The failure mileage was unknown.
The contact owns a 2019 Ford F-150. The contact stated that while reversing, the rearview camera image was distorted. The contact stated that the rearview camera operated as needed upon opening and closing the tailgate; however, the failure had been recurring more increasingly, and the rearview camera image was distorted while reversing. The message "Back Up Camera Not Available" was displayed. The vehicle was taken to an independent mechanic, where the contact was informed that the failure was related to the federal safety agency Campaign Number: 22V252000 (Back Over Prevention); however, the VIN was not included. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The manufacturer referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 50,000.
Automatic emergency braking system unavailable, front collision camera failure
The rear view camera failed and showed "Camera is unavailable". It is available for inspection. There is no back over prevention. The vehicle has not taken to a dealer or inspected at this time. It is scheduled for repair or replacement on 1-24-24. There was no warning or messages prior to the failure. The problem first appeared on 1-16-24.
The vehicle information screen in the center of the dash has failed. Some of the functions such as hands free cell phone connectivity, navigation, and radio functionality fails requiring manual intervention while driving. This results in distracted driving to correct the issues. The design and expectations are hands free operation of those functions via voice commands, controls on the steering wheel, or automatic functionality. At times the screen goes completely black and distracting noises come from the radio. Upon review of various forums, this appears to be a known long term problem with this important component on several Ford models. This functionality is right in your face and when it doesn’t work, I and most other drivers are focused on the fix and distracting from driving.
The contact owns a 2019 Ford F-150. The contact stated that while reversing, the back-up camera image was very blurry and created a visibility hazard for the driver. The cause the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the federal safety agency Campaign Number: 22V252000 (Back Over Prevention). The contact stated that the vehicle had experienced the failure listed in the recall. The local dealer was not yet contacted. The failure mileage was 35,000.
Back up camera inoperable, intermittently
The contact owns a 2019 Ford F-150. The contact stated when the vehicle was shifted into reverse, the back-up camera displayed static and an unavailable notification. The contact stated that the failure persisted. The contact related the failure to the federal safety agency Campaign Number: 20V575000 (Visibility). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 105,000.
The contact owns a 2019 Ford F-150. The contact stated that the navigation system had malfunctioned, requesting several prompts to be pressed to produce to the desired direction on the screen. The failure caused the radio, Bluetooth, and rearview camera to fail to operate as needed. The contact performed a master reset for all the parts to function properly; however, the failure recurred. The vehicle was taken to a dealer however, the technician was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 60,000.
The contact owns a 2019 Ford F-150. The contact stated while reserving, the rearview camera failed to display an image. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the back over prevention camera module. The vehicle was not repaired. After investigating the failure, the contact related the failure to the federal safety agency Campaign Number: 22V252000 (Back Over Prevention) however, the VIN was not included. The manufacturer was notified of the failure but was unable to assist with the repair. The failure mileage was 36,000.
My Synch 3 system has been acting up since I installed Fords last update. It shows the back up camera when I drive forward. The screen will also go black forcing me to reset it. The reset doesn't work for more then a couple of days and doesn't completely ix the issues either. I cannot get it to pair my phone either and have not been able to use hands free while driving for 3 months now. I believe this is a safety issue that needs to be fixed by Ford as there are numerous complaints on line.
Rearview camera system malfunction. Randomly sync screen stays black. Randomly vehicle continues to show rear camera even though vehicle is driving forward. Problem started around April 2023 at 60,000 miles.
For the last four months, February 2023, through June, July 2023 the main computer screen will intermittently go black. This illuminates the N vehicle, NAV system, phone system, backup, cameras, Ford cameras, driver, seat, control. This vehicle was covered under a warranty. This vehicle was brought to the dealer and an error code could not be generated. The dealer states that this is the sink system. Video will be attached if this complaint form allows. Despite video the dealer will not replace the sink system. This is a danger to anyone over the age of 70 driving this vehicle or perhaps any age individual. In addition, the NAV system, directional control, Forward adaptive cruise control appears not working at the same time. This is a health and safety issue perhaps even a life endangering situation.
Touch screen Sync3 version 22251 resets every time the truck is turned off and back on. Sometimes the screen is completely blank and sometimes unresponsive to touch. Controls for climate, radio, phone, and all other touch screen options become unavailable. Ford is aware and hasn’t made any updates in over 8 months.
While driving vehicle displays "Service Advance Trac", "Pre collision assist not available", "hill assist not available" and the drive mode will not work. Brake lights are also on all the time as well. Dealership says the vehicles steering column needs to be replaced only 2 months after purchase. Dealer has diagnosed the issue but did not provide codes.
This complaint with the federal safety agency is to bring to your attention malfunctioning Sync 3 systems caused by an Over the Air (OTA) update Ford has pushed out to vehicles without permission from owners that has caused the Sync Systems to malfunction. Backup camera screen view while driving in a forward direction and reocurring pop-up screens which require driver interaction are two primary concerns. Loss of handsfree phone and navigation functionality are secondary concerns. I believe an investigation by the federal safety agency is justified. Ford issued the software update that broke my Sync 3 system. Ford has stated that no software update is currently available to fix it. Replacing the APIM will fix the Sync 3 system. Vehicles under warranty are eligible for a no-charge APIM replacement. Vehicles out of warranty, like mine, are subject to +$1000 Ford repair charge. I believe Ford is responsible to repair all Sync 3 systems that they broke. These repairs should be made regardless of warranty. This likely warrants a recall by Ford as soon as possible. Here is a link where the F-150 Community has been discussing this issue since April 2023: https://www.f150forum.com/f118/sync-3-memory-issue-538739/index34/ I have logged the issue with Ford directly as well. They are not offering to help me resolve the issue because I am out of warranty.
Tsb 22-2254, causing people's voice command and rear camera issues. There are many issues with Sync 3 on this matter. It should be a recall. They did it for the other models. 2019 f159
My truck backup camera is not working. It goes black or distorted to where you can’t see anything behind you. It identical to a recall on other 2019 Ford F150s. But my truck is not on that recall. If the problem is the exact same, shouldn’t it be fixed through the recall as well?
On July 14, 2022, I took my F150 to Ford and it was determined that the 10 speed transmission was going to need to be replaced. I had 60,400 miles on it when it starts having major malfunction going on in the Powertrain. At the time the transmission replacement was being done, it was Ford’s knowledge that the Cam phasers were not functioning correctly.. causing sudden jerk and knocking.. Cam Phasers we’re not replace last year nor looked at, even though I told them that there was sudden jerks happening. It was under warranty at that time (last year). Ford also knew that reprogramming the trucks software, does not correct any of the problems that they are having. Now at 70,000 miles I’m going back in to, Southwest Ford in Hudson Oaks, Texas, to get these parts replaced as soon as they are available. They are requesting $700 (just like when the transmission was replaced). Which it is my opinion that the total amount should be covered-$1800.
After purchasing my truck, it was discovered that the back up camera doesn't work. It will work on occasion when the truck is put in reverse. The safety for myself or others is that I cannot see behind me when backing up. I have not taken the vehicle in for an inspection since I have been told that this is an issue for other Ford F150's in the same year. When backing up my screen says camera not available.
The contact owns a 2019 Ford F-150. The contact stated that the backup camera failed to display the view in the rear of the vehicle intermittently. The contact took the vehicle to the dealer who confirmed the vehicle was not included in the federal safety agency Campaign Number: 22V252000 (Back Over Prevention) and the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
The contact owns a 2019 Ford F-150. The contact stated that the rearview camera image was intermittently distorted while reversing. There was no warning light illuminated. The contact stated that the failure had been reoccurring increasingly and the rearview camera image had been distorted for three consecutive days. The vehicle was taken to the dealer, where it was diagnosed that the rearview camera image needed to be replaced. The vehicle was not repaired. The contact related the failure to the federal safety agency Campaign Number: 22V252000 (Back Over Prevention); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 19,900.
The contact owns a 2019 Ford F-150. The contact stated that the reverse camera displayed a hazy and obscured view while the vehicle is in reverse. The vehicle was taken to a dealer where it was diagnosed and determined that the camera needed to be replaced; however, the vehicle was not repaired. The contact believed that the failure was associated with the federal safety agency Campaign Number: 22V252000 (Back Over Prevention) however, the VIN was not included. The contact was informed that recalls were VIN specific. The manufacturer was notified and advised the contact to have the vehicle inspected at a dealer. The failure mileage was approximately 34,000.
I purchased my 2019 Ford F-150 used in October of 2022 directly from a Ford dealer. The reverse view on the infotainment screen was foggy at the time of purchase due to moisture in the rear view camera. My local Ford dealer told me that the specific rear view camera in my truck was part of a massive recall, but they would not replace the camera because my VIN was not included on the recall list. I am confused as to how a part can be found defective and a recall issued to replace the part, but a vehicle made with the defective part is left off of the recall order. In any case, I purchased a new backup camera directly from Ford. The original camera has been superseded by a new part number. Hopefully, the new camera will not have the moisture issue. I have the old backup camera and it is available for review.
Backup camera faulty shows blurry screen when putting truck in reverse also sometimes shows no picture and just different colors on screen. 2019 F150, 20k miles.
The contact owns a 2019 Ford F-150. The contact stated that his client's back-up camera was display a cloudy and blurred image while in use. The contact called the dealer and confirmed that the vehicle was not included in the federal safety agency Campaign Number: 22V252000 (Back Over Prevention) and referred him to the manufacturer for assistance. The manufacturer was notified of the failure and provided the same information as the dealer. The contact was referred to the federal safety agency Hotline for assistance. The vehicle was not repaired. The failure mileage was 29,870.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2019 Ford F-150?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history