On Sunday, [XXX], I was driving on a state highway in my 21 Ford F150 FX4 with my family. 67mph, 73 degrees sunny outside. The front portion of my moonroof/sunroof exploded, shooting glass shards internally all over my truck/passengers and externally into the bed of my truck, and into the boat I was towing. Multiple people had glass shards embedded in their skin. There were no other vehicles nearby, and there was no prior damage to the sunroof/moonroof of the vehicle. The truck gave no warning or signs of malfunction prior to the event. The sunroof was closed, and all windows in the vehicle were closed. On Monday morning ([XXX]), I took my truck to the local Ford service center, and they inspected it, shocked at the results. They filed a claim that Ford denied because the windows are not covered by my extended warranty. They wanted to charge me $ 4,000 for the repair/replacement of the glass and track. I have been on the phone with Ford Protection and Ford Customer Service (Aug 6th, 2025), trying to get something resolved, and Ford continues to deny responsibility. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2021 Ford F-150: sunroof shattered
6 of the 1,052 complaints about the 2021 Ford F-150 describe sunroof shattered.
- owner complaints
- 6
- of this car's complaints
- 1%
- recalls
- 2
Sunroof shattered by model year
What owners say
The back window of the Panoramic sunroof exploded, and spider webbed across the entire glass windowpane while going down the road. Pieces of glass shards immediately fell all over the truck interior and then a piece of glass fell out of the middle of the sunroof panel. I notified my Ford dealer immediately and took it in for observation and review. I also took pictures of the glass right away.
Just bought this truck. I was driving down the highway and my sunroof had exploded and blew off the top of my truck. I also noticed that my windshield is wavy and hard to see through.
Panoramic sunroof exploded. This happened on a country highway with no other cars or debris around.
The front section of the panoramic sunroof on my 2021 Ford F150 unexpectedly shattered as I was driving down the road today. There were no cars immediately in front of or near me. None had passed by me. I was not driving underneath anything. The only thing I can deduce is that the glass spontaneously shattered due to unseen stress or faulty glass. I have owned the truck since new and had no issues or concerns with the sunroof previously. As a result of the glass shattering shards fell on me and inside of my truck. After getting out and shutting the door, the glass began collapsing inward and falling inside the truck. This is a safety concern as glass shards flying into a vehicle on a roadway can cause serious injury to the occupants inside.
While driving on the highway, the sunroof spontaneously exploded, sending small pieces of glass everywhere including at the vehicle driving behind us. Fortunately our sunroof screen was closed, otherwise the glass would have shattered into the truck on me and 2 kids as well. The loud “bang” caused us to duck and swerve as it sounded like a gunshot. This occurred on a new truck with only 5,000 miles on it. The dealership currently has the truck and upon replacing the sunroof noticed that no sunroof drains were ever installed on the vehicle. We don’t know if this is related to causing the sunroof to explode, but the dealership claims it does not have anything to do with the sunroof shattering.
Service bulletins that may apply
- This bulletin supersedes 25-2236
- This article supersedes TSB 25-2466 to add Bronco Sport, Escape, Maverick and Corsair, as well as removing...
- Concern of the windshield wipers not parking in the correct position on the windshield and/or over-traveling
- "Active Air Dam System Fault See Manual" warning message displayed in the instrument panel cluster (IPC)...
- Window not responding to one-touch controls and/or bouncing back when using the one-touch close function
- Step assembly that binds/will not open or opens/pops up while driving
- For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to
- Dust ingress into the cabin through the doors or air extractors
Related recalls
Structure: frame and members: underbody shields
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2021-2022 F-150 vehicles. Underbody heat and noise insulators may loosen and contact the aluminum driveshaft, which could damage the driveshaft and cause it to fracture.
- Risk
- A fractured driveshaft can cause a loss of drive power, or a loss of vehicle control if the driveshaft contacts the ground. Additionally, unintended movement could occur while parked if the parking brake is not engaged. Any of these scenarios increases the risk of a crash.
- Remedy
- Dealers will inspect and repair the driveshaft, as necessary, and properly attach the underbody insulators, free of charge. Owner notification letters were mailed September 1, 2022. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 22S53.
Recall number 22V623000 · Recall details
Structure: frame and members: underbody shields
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2021-2022 F-150 vehicles. Underbody heat and noise insulators may loosen and contact the aluminum driveshaft, which could damage the driveshaft and cause it to fracture.
- Risk
- A fractured driveshaft can cause a loss of drive power, or a loss of vehicle control if the driveshaft contacts the ground. Additionally, unintended movement could occur while parked if the parking brake is not engaged. Any of these scenarios can increase the risk of a crash.
- Remedy
- Dealers will inspect and repair the driveshaft as necessary, and properly attach the underbody insulators, free of charge. Owner notification letters were mailed February 4, 2022. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 21S56.
Recall number 21V986000 · Recall details
Questions about the 2021 Ford F-150 sunroof shattered
Is sunroof shattered a common problem on the 2021 Ford F-150?
6 of 1,052 owner complaints about the 2021 Ford F-150 (1%) mention sunroof shattered. The model year with the most reports is 2013.
Is there a recall or service bulletin for this on the 2021 Ford F-150?
There are 2 recalls and 17 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2021 Ford F-150
Headlights 77Jerking 55Harsh shifting 53Wipers 53Loss of power 40Stalling 40Fuel pump 35Backup camera 32Check engine light 30Transmission failure 29Slipping 27Hesitation 25ABS 21Power steering loss 19Adaptive cruise 17Engine failure 17Collision warning 16Screen failure 16Door locks 15Shudder 14Grinding brakes 13Knocking 11Overheating 10Won't shift 10Misfire 9Oil consumption 7Sudden acceleration 7Won't start 6Fire or smoke 5
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