The contact owns a 2023 Ford F-150. The contact stated that while driving at 60 MPH, there was an exploding sound coming from the vehicle. The contact became aware that the front glass panel in the panoramic sunroof had shattered without impact. The contact pulled over and discovered that shattered glass was all over the sunroof liner. The vehicle was initially driven back to the residence, and the hole in the glass was covered. The vehicle was then taken to the dealer, where the failure was confirmed. However, the contact was informed that there were no recalls or warranties on the vehicle to cover the repair. The vehicle was not repaired. The manufacturer was notified of the failure, and the contact was provided with a case number. The failure mileage was 36,793.
2023 Ford F-150: sunroof shattered
7 of the 420 complaints about the 2023 Ford F-150 describe sunroof shattered.
- owner complaints
- 7
- of this car's complaints
- 2%
- recalls
- 0
Sunroof shattered by model year
What owners say
The moonroof on our F-150 exploded going down the interstate. Nothing was hit and it sounded like a gunshot. The headliner remains intact with no damage and glass blew out at an upward angle. We submitted to Ford for a warranty claim but they denied it. Based on my research this is a known problem from Ford and they are not addressing it.
The sunroof of my vehicle burst while I was driving on the highway. There was no warning and the vehicle was not hit by anything. The glass shattered and came into the truck cabin. Air starting getting in the vehicle as well. It was a dangerous situation as I was driving and glass was coming in. The vehicle was towed to the dealership. The dealership is refusing to repair the vehicle and they can’t confirm why the sunroof broke. The glass is caved outward. I have filed a claim with my insurance company to have the vehicle repaired.
The contact owns a 2023 Ford F-150. The contact stated while driving 55 MPH on a flat road surface, the vehicle made an abnormal exploding sound, and the contact noticed that the panoramic sunroof rear glass panel had shattered without impact. The contact stated that the shattered glass did not fall into the interior of the vehicle because the sunroof interior canvas cover was closed. The contact pulled over to the side of the road and assessed the damage. The vehicle was driven to the nearest dealer, where it was determined that the panoramic sunroof rear glass panel needed to be replaced. The dealer informed the contact that the autobody repair department would perform the extensive repair. The vehicle was not repaired. The manufacturer was notified of the failure and declined to cover the repair under warranty. The failure mileage was approximately 29,000.
While driving my 2023 Ford F-150 on the freeway, the sunroof spontaneously shattered without warning. The failure occurred at highway speeds, producing a loud gunshot-like sound that startled me. The glass broke in an upward trajectory, which is inconsistent with the possibility of an external object, such as a rock, causing the damage. There were no other vehicles around me at the time, and no debris struck the windshield or surrounding areas. The shattered sunroof remains available for inspection upon request. The safety of myself and others was put at significant risk. Shattered glass could have fallen into the cabin while I was driving, potentially causing injuries or a distraction that might lead to an accident. Minutes prior to the incident, I had two young children under three years old in the vehicle, heightening my concern about the severity of this issue. Thankfully, they were not present when the sunroof shattered. The problem has not been reproduced or confirmed by a dealer or independent service center, but I did bring the vehicle to the dealership where I purchased it. The dealership, after consulting with Ford corporate, denied warranty coverage and suggested the damage was caused by a rock. This conclusion does not align with the circumstances or the nature of the damage. Neither the manufacturer nor any independent service center has inspected the sunroof further for potential defects. There were no warning lamps, messages, or other symptoms prior to the incident. This failure was entirely sudden and unexpected. Based on my research, spontaneous sunroof shattering is a documented issue that has occurred in similar vehicles, often attributed to defective tempered glass or thermal stress. I believe this incident is the result of a manufacturing defect in the sunroof glass.
The sunroof of the vehicle spontaneously shattered. At 65mph Glass rained down on myself (driver) and my occupants. Nothing impacted the roof of the vehicle. The sunroof just exploded, causing a loud bang, and prompting me to break quickly. Sharp shards of glass went all over the vehicle focused on the backseat.
Panoramic sunroof panel exploded while driving the vehicle. The sunroof was closed with shade extended. Less than 2 months new. No debris/ collision or object came in contact with the vehicle.No other vehicles were within either side of the road. The glass panel shattered completely with a very loud explosion noise , raining glass into the truck and onto myself(driver). There were no warning or reason or symptoms prior to the event. I drove the truck to the Ford dealership for a warranty repair after the explosion they ‘inspected’ and reported Ford would not cover this because the glass shattered. Dealer and manufacture are avoiding responsibility for my safety. Truck is at dealer.
Service bulletins that may apply
- Diagnostic trouble code (DTC) P05B0 stored in the powertrain control module (PCM) during a self-test
- This bulletin supersedes 25-2236
- This article supersedes TSB 25-2466 to add Bronco Sport, Escape, Maverick and Corsair, as well as removing...
- Concern of the windshield wipers not parking in the correct position on the windshield and/or over-traveling
- "Active Air Dam System Fault See Manual" warning message displayed in the instrument panel cluster (IPC)...
- Window not responding to one-touch controls and/or bouncing back when using the one-touch close function
- Step assembly that binds/will not open or opens/pops up while driving
- Certain 2022
Related recalls
No recalls on record for this model year.
Questions about the 2023 Ford F-150 sunroof shattered
Is sunroof shattered a common problem on the 2023 Ford F-150?
7 of 420 owner complaints about the 2023 Ford F-150 (2%) mention sunroof shattered. The model year with the most reports is 2013.
Is there a recall or service bulletin for this on the 2023 Ford F-150?
There are 0 recalls and 11 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2023 Ford F-150
Grinding brakes 20Jerking 18Collision warning 13Harsh shifting 13Loss of power 13Adaptive cruise 8Check engine light 8Slipping 7Headlights 6Stalling 6Sudden acceleration 6Water leak 6Backup camera 5Brake failure 5Fire or smoke 5Transmission failure 5
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