My backup camera went black. There is a recall on this product 25V572 or Ford 25S89. My vin number is not on the list. How do i get my vin number on this list since the problem is identical to the recall prolem?
2018 Ford F-250 SD: backup camera failure
7 of the 400 complaints about the 2018 Ford F-250 SD describe backup camera failure.
- owner complaints
- 7
- of this car's complaints
- 2%
- recalls
- 0
Backup camera failure by model year
What owners say
The contact owns a 2018 Ford F-250 SD. The contact stated that while reversing, the rearview camera image was blank. The vehicle was taken to the dealer, where it was diagnosed and determined that the rearview camera had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 85,000.
The contact owns a 2018 Ford F-250. The contact received notification of the federal safety agency Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the rearview camera image was distorted while reversing. There was no warning light illuminated. The vehicle was taken to the dealer, where it was determined that the failure was related the recall. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.
The contact owns a 2018 Ford F-250. The contact stated that while the vehicle is in reverse, the rearview camera continuously displayed a white blur, obscuring the camera view. The contact received notification of the federal safety agency Campaign Number: 19V808000 (Exterior Lighting) and 22V644000 (Back Over Prevention) however, the parts to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unavailable. Part distribution disconnect.
The contact owns a 2018 Ford F-250. The contact stated that the rearview camera was displaying a blurred image. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the rearview camera needed to be replaced; however, the part for the repair was not available. The vehicle was not repaired. The contact received notification of the federal safety agency Campaign Number: 22V644000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 25,000. VIN tool confirms parts not available.
The backup camera on my f250 is not clear and not visible I have been in many close calls of hitting objects because of this. Been trying to get issue fixed for months, Ford dealerships say they do not have parts but I can go online and have the ability to order parts.
Back up camera has become very hazy. It is difficult to see people in back of vehicle.
Service bulletins that may apply
- Customer Satisfaction Program 22M03 – Supplement #2 Certain 2017-2020 Model Year Continental and Super...
- Customer Satisfaction Program 25N15
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- This article supersedes TSB 24-2165 to update the TSB Service Procedure
- This is a proactive investigation program by Ford Motor Company to inspect a limited number of affected...
- Some 2017-2019 F-Super Duty pick-up vehicles may require the additional KC3Z-14A411-C kit if there is a...
- Some 2015-2019 F-Super Duty and 2015-2020 F-150/Mustang vehicles may require replacement of the powertrain...
- In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or...
Related recalls
No recalls on record for this model year.
Questions about the 2018 Ford F-250 SD backup camera
Is backup camera failure a common problem on the 2018 Ford F-250 SD?
7 of 400 owner complaints about the 2018 Ford F-250 SD (2%) mention backup camera failure. The model year with the most reports is 2019.
Is there a recall or service bulletin for this on the 2018 Ford F-250 SD?
There are 0 recalls and 47 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2018 Ford F-250 SD
Fuel pump 12Fire or smoke 8Ball joint 7Jerking 7Power steering loss 5Tire blowout 5
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