2016 Ford F-250 SD: backup camera failure

Filed Sep 10, 2026 · Electrical · ME

My 2016 Ford F250 was flagged under safety recall notice 25S89, the federal safety agency recall 25V572 for the issue of where the backup camera could display a blank/distorted image, or message that the rear view camera is unavailable. The camera on my F250 has not completely failed, but has exhibited the known issues mentioned in the recall intermittently. I received the recall notice from Ford and brought my F250 to Wiscasset Ford for a scheduled appointment on 5/9/2026 to address. Wiscasset Ford did not repair my camera or replace any parts based on what they claimed was "a lack of recall codes were present". The dealership afterward must have entered in the database that they have addressed the recall as my VIN now shows no open recalls on it, despite the fact they didn't replace/repair anything. I received a letter from Ford referring to "Customer Satisfaction Program 25N15" stating not to return to the dealer for this repair "UNLESS" if the rear view camera displays a blank or distorted image. On 8/10/2026, my truck exhibited the distorted image/"camera not available" message again on an occasion in reverse. I took photos/video as proof. I once again made an appointment for 9/10/2026 at 8:15AM to address the issue. Upon arrival and explaining the reason for my service appt. to the advisor, I was asked if I was willing to pay for the diagnostic to be done on my F250. I stated no as my issue was based on a known recall and I showed my photos/video of the failure as proof. The advisor excused himself to speak with the shop foreman. Returned saying they'd look at my truck "as a good faith issue", (generous of them...) but they'd have to repeat the "test for codes" process and if the codes were still not there, there was nothing they could do, despite my evidence my truck having the symptoms relative to the recall. Plus I'd have to leave my truck with them all day, despite having an appt. Took 1 hour to test on 5/9. Left as I felt they do not take this safety concern seriously.

Filed Mar 20, 2026 · Driver assistance, Electrical · AL

The failure of the APIM has completely disabled the Rearview Backup Camera, which is a federally mandated safety feature (FMVSS No. 111). Operating a heavy-duty F-250 without a functional backup camera creates a significant blind-spot hazard and an immediate safety risk to pedestrians and property. King Ford has confirmed the failure. Service Director Jamie Churchwell has acknowledged the damage as "Consequential Damage" resulting directly from the attempted software update for Safety Recall 22S35. It is currently being reviewed by the Ford District Parts and Service Manager (as reported by the dealer) for a "Related Damage" warranty claim . The vehicle’s screen and backup camera were functioning perfectly prior to the recall service. The failure occurred at the dealership during the application of the manufacturer’s recall software update.

Filed Nov 6, 2025 · Driver assistance, Steering · FL

The contact owns a 2016 Ford F-250. The contact received notification of the federal safety agency Campaign Number: 25V572000 (BACK OVER PREVENTION). However, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a white screen while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The message to "Contact Your Local Dealer" was displayed on the instrument panel. The local dealer was not contacted. The contact stated that on a separate occasion, while driving at an undisclosed speed, the vehicle drove over a speed bump or pothole, and the steering wheel vibrated. No warning lights were illuminated. The contact used force to control the steering wheel. The vehicle was taken to the dealer; however, no cause for the failure was found. The contact stated that an alignment was performed, and an unknown repair to the exterior lighting was also performed. The contact stated that the failure persisted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.

Filed Oct 16, 2025 · Driver assistance · 200,000 miles · TX

The contact owns a 2016 Ford F-250. The contact stated that the rearview camera intermittently failed to operate as needed. The contact stated that the camera occasionally displayed a blank or distorted image while the vehicle was in reverse(R). The contact received notification of the federal safety agency Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 200,000.

Filed May 28, 2025 · GA

Ford has issued a number of recalls for issues on Ford F-Super Duty (F-250) with rearview cameras in their vehicles. I am also experiencing the same issues with my 2016 Ford F-Super Duty (F-250) rearview camera that displays a blank or distorted image causing no visibility while backing up, increasing my risk of a crash. The issue, Covington Ford Inc., Service Department located at 9101 Dr Martin Luther King Ave, Covington, GA 30014 (770‑786‑3432) explained to me is that it is caused by a loss of electrical conductivity due to fretting corrosion on the terminal header connector inside the camera and misalignment of the connectors. I am also experiencing a full black image on the SYNC screen when placed in reverse or when the 360-degree view is selected as well. Diagnostics were completed 5/21/2025 costing me $150.00. Proof of diagnostics cost can be provided upon request. Covington Ford Inc. indicated I would need a new camera installed at a charge of $727.24 + tax not including the cost of the diagnostics. Estimated total cost of repairs including diagnostic charge would be $877.24 + tax. In addition to being a safety hazard, I use this vehicle to back up to and connect to trailers necessary for my income and need to have this repair completed.

Filed May 5, 2025 · Driver assistance · MO

No accident Backup camera does not work most of the time

Filed Aug 14, 2024 · Electrical · CO

My truck was working great until I took it in for the clock spring recall. After that my Bluetooth and my back up camera work intermittently. I took my truck back to the dealer ship about a week after the recall and said my sync was not working and they said at first it wasn't from the recall but then they took another look and said it was. The sync worked fine for about another week and then stopped again. Since then the sync goes in and out. Most of time out so I cannot do phone calls through the truck so I took it back to a new ford dealership and they said the clock spring was done correctly and its the APIM. I looked into that and saw there have been recalls on other ford cars for this problem. I'm assuming this problem is also why my back up camera goes in and out too. Sometimes just a blue screen and sometimes just black.

Filed Sep 30, 2020 · 50,000 miles · MI

Backup camera cuts in and out goes to blue or black screen intermittently or does not come on at all. From park to reverse. This has been happening on and off over the last 5 months. Appears to be getting more frequent as time goes on.

Filed May 8, 2019 · Electrical, Lights · 82,000 miles · NC

Backup camera and brake lights inoperable/intermittent due to water in original ford wiring harness pigtails, located on underside exterior of vehicle. Warranty shows all wiring harnesses and connectors as covered. Should be covered under warranty purchased ford premium esp warranty up to 100,000 miles on odometer, but work to fix the issues are being refused by ford service dept because of "water intrusion", despite being exposed to road rain water. Called ford warranty claims department and was given a case number. Was told they would contact my email the next day (it's been two days) on possible warranty resolution. Ford wants to charge me for the repair meanwhile, which I refused. Now, the brake lights work only part of the time (come on and stay on for periods of time), the backup camera is preventing me from seeing anything behind me. I'm afraid of being rear-ended or backing into anything or anyone. Also, ford made me pay the $100 warranty deductible despite work not being resolved. And, original wiring harness which was attached to the vehicle is now dangling under the truck as the tech broke all of the pieces that attach the wiring in place to the vehicle.