Back up camera will show a black screen about 1-2 times a month. Have to turn the truck off and restart to get the camera to work again
2021 Ford F-250 SD: backup camera failure
9 of the 171 complaints about the 2021 Ford F-250 SD describe backup camera failure.
- owner complaints
- 9
- of this car's complaints
- 5%
- recalls
- 0
Backup camera failure by model year
What owners say
This vehicle is subject to two open safety recalls for which no repair remedy is currently available from the manufacturer: 1. Recall 24V957 (24S78) Dec 20, 2024 involves the high-pressure fuel pump and powertrain control system. The recall states the fuel pump may fail and cause extended cranking/no start or loss of motive power while driving. Loss of motive power while in traffic or while towing increases the risk of a crash. The manufacturer has stated that parts and/or software are not available to repair this defect. The vehicle is regularly used for towing a recreational trailer, which increases the safety risk if loss of power occurs during operation, especially at highway speeds or while merging. 2. Recall 25V686 (25SA8) Oct 10, 2025 involves the 360-degree/rear-view camera system. The recall states that the rear camera image may become dark in certain reversing situations when front and side cameras are exposed to significantly more light than the rear camera. Reduced visibility while reversing increases crash risk, particularly when maneuvering a large pickup truck. The manufacturer has acknowledged both recalls but has not provided a repair remedy within a reasonable timeframe. The powertrain-related recall has remained unresolved for an extended period. The vehicle has not been repaired because the manufacturer states parts/software are unavailable. At this time, the defect conditions have not resulted in a confirmed failure event, but the vehicle continues to be operated with open safety recalls that cannot be remedied. The safety risk remains present due to lack of available repair. Due to the prolonged unavailability of a repair remedy for a recall involving potential loss of motive power, I am unable to safely use the vehicle for its intended purpose of towing, as doing so would increase the risk of a crash if the defect occurs.
This car has had a recall for almost year. I’m am terrified to drive my truck especially with my kids in it. Sometimes if I press the gas trying to cross traffic, it takes a while to go. Also sometimes it won’t crank up and start. It takes awhile few tried. My back up camera doesn’t work the way it should
The back up camera and detection system glitches out when the weather is hot outside. When the cameras goes from working to not working or giving glitching screen effects it really affects the safety of being able to see what’s behind you while backing up. I’ve had no system alerts on this issue it just has a mind of its own. There is a recall out for this issue but I was told it was a vin specific issue and that’s not the case. There is a clearly a problem with the software that’s affecting my same year model.
The contact owns a 2021 Ford F-250. The contact stated that while attempting to reverse out of a parking spot, the rearview camera displayed on the center console failed and the screen was blue with the message "Camera not Available" displayed. The contact stated that the screen was fuzzy, and the image was jump around on the screen. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed because the VIN was not under recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 40,000.
The contact owns a 2021 Ford F-250. The contact stated that the back-up camera was not functioning, and the screen was blue, before going blank. While using the camera in the evening, there was a red-orange halo around the camera while reversing. The image was distorted. The message that the camera was not available was displayed. The contact stated that the failure was related to the federal safety agency Campaign Number: 22V644000 (Back Over Prevention). The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 8,000.
The contact owns a 2021 Ford F-250. The contact stated that while reversing, the rearview camera was very foggy. The contact stated that the failure had been recurring. The dealer was notified of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure and informed the contact that the vehicle could not be repaired under the federal safety agency Campaign Number: 22V644000 (Back Over Prevention) because the VIN was not included. The manufacturer referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 35,000.
The contact owns a 2021 Ford F-250. The contact stated that the back-over prevention camera displayed a blue image on the home screen with the message "Rear View Camera Unavailable - Please Contact Dealer" message displayed. The vehicle was taken to a dealer where the failure was acknowledged. The contact was informed that the failure was a known issue with the model vehicle. The manufacturer was not notified of the failure. The vehicle remained in the dealer's possession unrepaired. The failure mileage was approximately 39,000.
The front camera has a foggy spot that triggers the front pre-collision assist and related safety devices to not function properly. It is available for inspection. t has not yet been inspected by dealer. The warning lamps and related messages do warn of problem. Fords has recalled rear cameras for fogginess, but obviously the front camera preventing collisions is a much greater safety issue.
Service bulletins that may apply
- Various 2020-2026 Ford and Lincoln vehicles equipped with blind spot information system (BLIS) may...
- Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless...
- Various connectivity concerns with The Ford App Lincoln App including but not limited to: missing...
- Various 2019-2024 Ford and Lincoln vehicles equipped with SYNC 3 may experience a partially or fully black...
- Inaccurate notification in the FordPass®/LincolnWay® app indicating Vehicle Has Entered Deep Sleep Mode
- In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or...
- Inaccurate notification in the FordPass®/LincolnWay® app indicating Vehicle Has Entered Deep Sleep Mode
- Illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P21DD, P20BA. P20B9,...
Related recalls
No recalls on record for this model year.
Questions about the 2021 Ford F-250 SD backup camera
Is backup camera failure a common problem on the 2021 Ford F-250 SD?
9 of 171 owner complaints about the 2021 Ford F-250 SD (5%) mention backup camera failure. The model year with the most reports is 2019.
Is there a recall or service bulletin for this on the 2021 Ford F-250 SD?
There are 0 recalls and 44 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2021 Ford F-250 SD
Fuel pump 12Check engine light 7Loss of power 7Engine failure 5Slipping 5Transmission failure 5
VIN decoder
See the problems and recalls for an exact car
Buying a used 2021 Ford F-250 SD?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history