Both of my rear door latches stopped latching. Both occurred as the vehicle was stationary. There was a recall for the original latches, however a dealership indicated that they were replaced and my current latches no longer fall under the recall. However, having both rear door latches malfunction leads me to believe the safety of the replaced latches should also be looked into.
2011 Ford Fiesta body complaints
Page 2 of 5: complaints 11 to 40 of 125, newest first, as owners wrote them.
Passenger back door will not latch/close . I was not driving, I was trying to get something out the back seat, went to close the door and noticed it would not close anymore the latch is broken, I got the car last year so I was unaware of any recalls. My door won't stay close making it hard to drive
1) door latches are faulty. Any door can open while car is in motion. Also, door latch sensors are faulty and cause all interior lights to come on if it thinks a door is open. Happens within 1st mile driven every time since 80k miles. 2) in snow, the piece of body plastic in front of the front tires can get caught and dragged underneath the front tires. 3) electrical problems: fuse box rusts, prongs break off in fuse box. Sometimes pushing clutch in would cause lights to dim or speaker static (manual transmission). Problematic 12v (always hot) routinely broke 12v devices. Dealership was unable to fix this at last warranty maintenance. 4) several dealerships were unable to solve or find the cause of any of the following: brake rotor usually causes howling sound under 30mph after a few miles, (started around 50,000 miles) and car sometimes shut off while stopped & idling (rare, started around 70,000 miles). Also, manual transmission lever gets too sticky to move without extreme force unpredictably, (started around 25,0000 miles). Every time was told transmission fluid looks fine. 5) high pitched whirring sound and loss of power with AC or defroster, worse as time went on 6) car was sold because cost to repair faulty door sensors leading to headlights never turning off, thereby causing battery to drain below 12v regularly, exceeded the car's value. Car would not pass inspection with this issue & needed frequent jump starts. 7) extreme distraction: "sync" interface will cut off stereo audio without warning to try and connect to mobile phone for a vehicle health report in the middle of driving. 8) air flow sensor goes off frequently starting around 50,000 miles, only solution is spraying in lots of air flow sensor cleaner. 9) drivers side windshield wiper fell off about a dozen times, even dealership installed. Very unsafe car in my opinion.
Even though ford states the recall on the door latches were done, the latches are malfunctioning again and the doors pop open going down the road.
Door latch does not work, making the door for this vehicle unable to close. Primary functions such as closing the door won't be able to be done as it does not close at all.
2/4/15, dickinson co. Kansas, collision with fixed object,left turn, impact to passenger front corner, ran off right side of the road,struck fixe object, damage to both passenger front corner/quarter of car. 10/11/16, jackson co, missouri, moving in transport collision, impact rear of car, towing indicator, driver front and passenger airbags deployed. 2 accidents: former owner, not me. The car truck is always lifted when closed, front side of windshield frame is bumpy, passenger side near back wheel is bumpy, the car accidents smashed the car. Transmission, jerks back and forth 24/7, going to, from street lights, intersections, like wants to die on normal straight street and on hills. The car rolls back on hills by itself. Lack of acceleration speed from brakes to gas pedal. The 10/8/2018 phone call mike from florida, ford, tranmission settlement phone call said "transmission is the ford flaw". I went to the blue springs, mo, independence, mo, dealerships 4 times from march 13, 2017, july 4, 2018: battery fuse box recall. Passenger door flew open/door latch recall, sept. 24, 2018, the blue springs, mo, dealership did not fix the tranmission, under 100,000 mile warrenty. The air conditioning compressor broke and it is not working from sept., 24, 2018, the cost to fix is $2,172, they charged $99.50 diagnostic, did not fix the air conditioning. The defroster is not working since oct. 10, 2018, it is connected to the compressor, when turned on the defroster makes a crank noise in the engine. The heater system has a weird crank noise when turned to low, high, does not work either. The bbb autoline closed my lemon law complaint case number frd1825535 case, did not help me, because they limit cases to 36,000 miles. The vehicle is a life hazard 24/7. My car is 82,130 miles. I can not drive this non-reliable car.
While driving down the highway, in a curve, my driver's front door swung open. This is a well known and documented issue, and a federal recall was issued. Due to defective door latch, doors fly open while driving. The latch was replace once under recall. The vehicle, now, has the exact same issue. This issue is extremely dangerous, as it happens without warning, and the door won't remain closed, once the defective latch fails. Both appel ford, and ford motor company, refuse to cover the repair, for this known recall issue. I believe the recall number is 15s16.
Takata recall , I have a 2011 ford fiesta and the engine got messed up so I took it to a shop and they fixed it I paid 2,500 to get it fixed and when I'm driving my wheels go all crazy and all this sensors turn on and my door open last time with my 2 year old and my 6 year old inside and now it won't close.
Rear hatch lock recall 2011 ford fiesta ses hatchback rear hatch lock malfunction. Rear hatch (door) will not remain closed when parked and will open while vehicle is in motion or open unexpectedly once closed, potentially injuring vehicle operator / owner. This vehicle VIN is not included in the current ford recall for this issue. Vin - [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Driver side door will not latch randomly came open during driving and now door will not shut
Passenger side back door will not latch. This is a door I very rarely use and was in a parking lot at a grocery store when I had to use that door to put groceries in the back seat. When speaking with the ford company they stated my car does not qualify for the safety recall.
Door latch fails
Right rear door latch failed. I was parked and warning light alerted me to it when I attempted to drive again. Had to pay to have it replaced at dealer.
The vehicle was previously recalled for a door latch issue which was repaired under the recall on april 6, 2016. The replaced door latch on the passenger door failed on 6/11/17 for the same reason - the door would not latch. The passenger had exited the vehicle at a gas station and when attempting to shut the door all it would do was bounce and stay open. The original door latches had worked fine from august 2010, when the vehicle was purchased, to april of 2016. The recall replacement latch lasted from april 2016 to june 2017. Is there a problem with the replacement latches? I have just gotten the car back from the dealership today after their repair.
Tl* the contact owns a 2011 ford fiesta. The contact stated that while driving into the driveway, the rear doors opened and could not be closed. The door ajar warning indicator illuminated. The vehicle was not taken to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 58,000.
Tl* the contact owns a 2011 ford fiesta. The contact stated that while driving at 40 MPH, the front passenger door swung open when it was leaned on by the passenger. The door ajar warning light illuminated. The contact mentioned that the door crashed into an electrical pole, a mail box, and storm drain marker. The VIN was included in the federal safety agency campaign number: 15v246000 (latches/locks/linkages). The contact mentioned that the vehicle was taken to the dealer prior to the failure and was told by the dealer that the vehicle would not be repaired until the failure was experienced. The vehicle was not repaired. The manufacturer was made aware of the failure and wanted the contact to sign an agreement form that would require the contact to release ford from any claims and actions, present or in the future from any issues, suspected or unsuspected, before repairing the vehicle. The failure mileage was 94,721.
Tl* the contact owns a 2011 ford fiesta. The contact received notification of the federal safety agency campaign number: 15v246000 (structure: body); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available. Parts distribution disconnect.
Rear passenger door flung open while driving. Had to hold closed with one hand while driving in downtown traffic. Not a pleasant experience. Even though there's a recall on all the door latches, due to a shortage of parts ford only has to replace the one that is broken, and will schedule the rest of the recall as the parts become available in the 3rd quarter. We're in the 3rd quarter, shouldn't their be enough parts available to fix the other three doors? 3rd quarter ends september 1st. Really, I have to wait weeks for the other latches? They can't efficiently be replaced all at once? Who assumes the liability for the other three doors while I wait to be scheduled? How am I supposed to feel comfortable having passengers in my vehicle or driving myself? Doors opening while driving is a major safety issue, this should be treated with greater priority for customers that have experienced the problem. El paso, texas is supposed to experience triple-digit heat for the next week. If heat is what made the spring fail in the latch, I feel like a sitting duck.
Now on two different occasions the door locking mechanism has failed. First time sept 16th 2014 rear driver side passenger door lock failed. Which is the least used door. Then the second time the drivers door lock failed.bad luck or bad manufacturing processes and to add insult to injury ford dealerships are not providing loaner cars at their full expense. You have to get a loaner car from budget rental . They said it will be reimbursed to you less the tax? The ford dealer here in las vegas could not even give us an estimated time for the repair. Very bad for ford with a service record like this. This leads me to the conclusion that I will not be going back to ford for our next vehicle. A door locking mechanism failing? How did this even get a 1 star rating?
Door flew open. According to internet, tow to nearest dealer for repair. We tied door closed and went to nearest dealer. Friendly ford??? 660 n decatur blvd. Las vegas nevada. Were told to bring car back as they had to order door latch. All doors are defective but were told they would order only one latch at this time. Told serviceman what if wife falls out? Were told she should wear her seat belt. What about children in back seat? We only have one car. Situation very dangerous. Do not know when they will order all parts and repair all defective doors.
While driving down the highway the rear right door flew open and will not shut at all.it was a very terrifying experience being my 2 year old grandson was sitting beside it .having to try to get over on a busy interstate in okc, was scary at its best. There are not any dealerships open on sundays.I will never put a childseat in my car again.absolutely horrific !!! I now have no way to get to work . My car is useless, undrivable, which leaves me stranded, with no transportation to my job. Will my car ever be safe ? Do all the doors open on their own and never close again. Not to mention I cannot lock my car. I am scared to drive this car again.
I opened the passenger rear door to put a package on the back seat. When I tried to close the door, it would not stay closed. It would shut and bounce back open and would not latch. I tested the latching mechanism and confirmed that it would not engage. I had to have a passenger hold the door shut on the short drive home and had to secure the door to the other passenger door with a bungee cord. I have contacted a dealer and will have to have the entire latch replaced and I'm not sure it's covered by warranty at this point. This is an extremely serious safety issue that should be subject to a mandatory recall by ford.
Passenger door latch does not secure the door after closure. After passenger entered the vehicle and closed the door, it immediately bounced open again. The latch is no longer operative and does not hold the door in place. Ford have issued a recall on models 2012 to 2014 for exactly the same problem but we have the same issue on 2011 vehicle. My local ford dealer wants $550 to effect the repair. It seems like ford should extend the recall to all vehicle affected.
The car was parked in my driveway and after loading my child into his car seat in the back seat of the vehicle I attempted to close the door and it wouldn't stay closed. The latch wouldn't stay closed so I tried to close it again slowly, then firmer and still it wouldn't close. The door would pop back out. I can push it closed enough that the interior lights will stay off but it will open if I close any other doors or try to drive away. The latch on the door does not stay engaged on the car.
The passenger side door swung open while the vehicle was in motion. Luckily the passenger was not harmed but the door closed swung back very fast and very easily could have caused serious injury. The door has not been able to close since the time of the incident. The vehicle was taken to a ford dealer for inspection but since it was over 60,000 miles it could not be repaired within the warranty period. The problem is a faulty door latch. Ford just announced it was recalling vehicles for that same problem but it does not include the 2011 model, only from 2012 to 2014 event though its the same part being used.
The rear passenger door opened on its own and will no longer latch, nothing appears broken when looking at the latch. I have the door tied shut with rope.
While exiting a major highway, the passenger door flew open on the exit ramp. We were unable to close the door again and had to tie the door through the windows to continue our trip home. I contacted ford customer service, and although they are aware of this safety issue and a bulletin was issued regarding this malfunction on multiple makes and models, no recall has been officially issued. Therefore, I had to fix the problem at my own expense. Ford refused reimbursement.
Rear passenger door opened while pulling out of the driveway. Defective door latch is hardly ever used since only one person drives the vehicle.
Door will not stay closed. Door lock failed when I tried to shut the door.
My back passenger door latch does not work at all. If the door is not constrained the door will open at any speed...unsafe and unfit for any back seat passengers.
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