I was unloading stuff from my car and shut the door when it re opened , there was another incident where another door did the same thing ! I currently have two non working doors on my vehicle and both doors broke within a month.
2011 Ford Fiesta body complaints
Page 4 of 5: complaints 71 to 100 of 125, newest first, as owners wrote them.
My passenger side rear door was opened when getting into the car and was then closed but it did not latch. The door ajar light continues to stay on. Two weeks later the same thing happened with the driver side rear passenger door. This has cause my battery to go bad and had to be replaced, I called my ford dealership zeck ford in leavenworth kansas and they told me I would have to pay for the repair and if it is recalled then I would be issued a refund or I could just wait it out and see if there is a recall issued. For the mean time, I have my rear doors secured with a ratchet strap inbetween the handles due to the huge cost of repairing the door latches, my door ajar light continues to stay on and my car battery is being drained down everynight putting extra wear on a brand new battery. If I let it sit for more than one night then it has to be jump started. I am not very happy with ford motor company for not addressing this asap. I believe this is a huge safety problem and I am unable to have any passengers in the rear seats and I fear that one or both of the front doors could fail with the same problem causing injury to myself, or my passenger or causing my vehicle to be un drivable if one of the front doors fails.
I placed my grandson his car seat on the rear passenger side and tried to close the door, the door would not latch closed. We tried and tried to get it closed as we were on the other side of the city and needed to get home. The door would not latch. We had to have someone come bring us a strap to hold the door closed in order to get home that night. The next day I took my car to the ford dealership and was told that this has been a major concern with the ford fiesta and that the part was nationally back-ordered. I drove my car home with the door strapped closed and had it looked at in my hometown. The part was still nationally back-ordered. I am still waiting on my car to be fixed. I believe this is a defect and should be recalled immediately.
I tried to close the rear passenger door, but the door would not latch. I could not see a problem and tried to close the door several more times unsuccessfully. I had to use the seat belt to tie the door closed so that I could drive home. Unfortunately, that was 215 miles away. The door ajar light stayed on and the rear seat dome light stayed on the entire trip. Once home, I had to disconnect the battery to prevent it from being drained. I will be calling my local ford dealer from which I bought the car 4 years ago tomorrow morning.
Rear passenger door latch broken, door will not stay closed.
The right rear door on our 2011 ford fiesta will not latch. The latching mechanism has failed and will not engage. I am using bungie cords to keep the door closed until I can replace the latch. When I called ford they acted as if this was something that was not common.
In july the rear passenger door latch stopped functioning and the door wouldn't stay closed. In the middle of september the rear driver door did the same thing. Today 10/29/14 the driver door latch is now faulty as well. Each time it happen, the vehicle stopped, the door was opened and then it wouldn't shut. 3 different doors in almost 3 months. Definitely something wrong with 2011 ford fiestas as this is happening to others according to news articles I read.
My husband went to place my son's toddler seat in the back seat when he did he later tried to close the door and the door would not latch. We tried closing it several times and not successful. This happened to the right rear door. My husband then took the car to a ford dealership and said that it would cost roughly $500 to diagnose and fix the problem. We didn't leave it because this should be something that ford should take care of since to me it seems to be a car defect and not anything we did to it. So we saw that we are not the only ones with this problem and want to unite with other owners to get this resolved with a recall.
While out shopping on the night of oct. 8, 2014 with my pregnant step daughter we returned to the vehicle to find that the passenger rear door failed to latch. I was unable to get it to latch properly. I was able to hold the door mostly closed with the seat belt, but every time I made a left turn the interior light would come on and door ajar warning message would come on and stay on. I am only able to use the car with the rear doors strapped to each other.
I was parked that day and sat my daughter in the back seat but as I closed the passenger door, it did not latch so I was forced to tie the seatbelt to the door to avoid accidentally opening while driving on the freeway. Also, when parked at home, I am forced to unplug the battery or it will discharge.
On separate occasions both rear door latches failed to engage. This occurred after opening the rear door and then attempting to close the door. On both occasions the doors failed to latch. The doors are currently held shut with cargo straps as I have not been able to get the doors to latch. On both occasions the car was in park. At this time I am unable to use the rear passenger compartment.
No issues with door upon first entering passenger side. Got out of vehicle and proceeded to close the door but door wouldn't latch shut. Door bounced back and I thought something was preventing the door from fully closing but nothing was obstructing the door. Had to physically hold the door closed while we drove to the dealership. Service department did not have the part available and told us it would be approximately 2 weeks to get it in with a charge of over $300. Vehicle is no longer under warranty. No previous accidents. Drove the car home with my daughter holding the door shut. Luckily the car door didn't srping open while we were driving. Door malfunctioned less than 10 minutes after we left the house.
The rear left passenger door won't latch. Door flies open.
Driving at about 20 MPH in a parking lot all of a sudden the left rear door opened and could not be shut again due to a malfunctioning of the locking system. ( door latch).
Rear passenger door latch will not hold door shut. The door failed to latch when a passenger used the door for normal entry and tried to close it. No initiating event or damage preceded this failure.
I was driving my 2011 ford fiesta going about 45 miles an hour and the right rear door swung open when I hit a curve in the road. I pulled over to see what happened and realized that the door would not close (latch). My son was with me in the front seat and he had to sit in the back and hold the door until we could drive home about 2 miles away. Thank god this did not happen with my young daughter in the back seat going down the freeway. I took the car to the dealer the next day and luckily I had bought the extended warranty on the car. How is this not a recall issue? Looks like this is happening around the country with this car. This is a major safety issue.
The rear passenger-side door will not latch. Fortunately, I noticed it before I pulled away.
This vehicle - driver rear door assembly was replace due to malfunction door open and will not shut on april 3, 2014 I bought this car on may 15, 2014 last week on october 10th my 16yrs old daughter was driving the car and entering to the school parking lot the door open without any reason - contacted ford and after fighting as vehicle even though is only 34000 miles is not longer under warranty they will be fixing my concern is this is the 2nd time same problem is happening to this vehicle and could had end up on a fatality . Is ford inspecting the replacement parts or just mending the issue , per online lookup has being at least 76 complains and there has not being a recall yet .
Latch on back door of driver's side unlocked while vehicle was in motion. Stopped vehicle and door would not stay closed. Tied broken door across to door at back of passenger's side. Started vehicle. Latch on back door of passenger's side unlocked while in motion. Second door would not stay closed. Brought car to ford dealership. Dealer reported that door parts were "defective" and would not be covered under warranty. Had to purchase new door latches and get them installed for $1,000. Major safety issue. I was lucky I had no passengers!!!!! Doors unlatched while in motion!
Door lock assembly safety issue, door latch fails and door stays open: I went to close right rear door of fiesta. No problem warning until that moment. It would not stay shut. Door lock assembly went bad. Took to visalia ford in visalia, ca, appointment that afternoon. Service writers said that was the 4-5th fiesta/ focus with this problem lately and that they were waiting 2-3 weeks on back order for the same parts for the previously known vehicles.this small town dealer was waiting 2-3 weeks on back order to fix this in 4-5 other fiesta/focus. I had to order and pay for parts so they would be ordered. Upon my going home, after cinching up the door again, I called the number for ford west representative. I had "direct #" ([xxx]) from previous incident not related to this door. The phone was answered by a different person, who said she was in that position now and that I was in error calling her instead of ford customer service. Her info: "[xxx] (866) 631-3788 [xxx]. I then tried to explain the situation about the 4-5 fiesta/focus waiting at this small dealership and this could not be happening just in visalia, ca. I asked about safety recalls by ford; she blew me off saying I was wrong. I told her to call visalia ford I gave her their #. Her concession was that she would try to expedite the parts to visalia ford, and call me a week later, on the next tuesday (9/30/14), to check on progress. She never called again. I received call that parts were in on 9/26/14, had the repair done on 9/29/14, which was the next day service department was open. The concern I have on this problem is that some child or other back seat rider who is not belted in is going to have the door open and fall out, I would guess this will happen to any of the doors. If I was driving and a door suddenly opened for no reason due to the latch failure, I may freak or swerve or worse. Thanx information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The passenger side back door latch failed. A local car repair shop installed a ratchet belt in the backseat to keep the door shut and advised me to go to a ford dealership. The dealership sent me on my way saying that the part was "on back order" and I'd have to wait a month, without any help. I contacted ford customer service who told me that I'd have to pay $400 for the repair or deal with it. For a car right out of warranty by months and not many miles, this is unacceptable for a safety issue.
We have recently encountered driver-side open door alarm that doesn't go away. The door doesn't latch all the time either.
Opened back passenger door to place groceries and door latch will not stay closed. Had to drive home with passenger holding door closed. Took the car to ford dealership and they said they are unable to fix it.
Summary: rear passenger door latch malfunctioned and no longer locks, leaving the door ajar. Details: upon closing the rear passenger door, the door bounced back open and failed to latch. After closer inspection, various attempted remedies, and further research, it was determined that the door latch had failed. The door has temporarily been held shut from inside the vehicle by using a ratcheting strap. The door ajar light is on, which also keeps the interior lights on at all times during driving. I have ordered a new door latch and will be replacing it at significant cost to me.
Rear passenger door will not latch. It has been working just fine for 2 years. Then tonight leaving school to go home for work in the morning. The door was discovered to be open, and apparently will not latch. I will have to wait till morning time, tie the door short with ropes and limp home with it.
While driving on the freeway at about 55 to 60 MPH the back passenger door on the drivers side opened for no reason. It would not shut and had to pull to the side of the road in heavy traffic because the door would not latch. Upon inspection it appears the door latch broke while the door was shut and the car was in motion. This created a very dangerous situation with a car door opening on its own, especially in that kind of traffic. Ford does not seem to care too much about this problem and will fix the vehicle for charge. Hopefully something will be done before this problem causes injury or death.
As I started to drive away my passenger door came open on a left hand curve, I immediately got out to see what the problem one as maybe the seatbelt was preventing closure. However, upon observation of the passenger door, I noticed the latching mechanism that is supposed to attach the door to the body, was no longer functional, it had lost all tension and was loose inside the door. I very rarely have passengers in this car, so frequent use could not be an excuse for this malfunction.
Unexpectedly rear passenger door wouldn't latch or close. Latching mechanism had to be replaced by dealership at cost to owner.
Tl* the contact owns a 2011 ford fiesta. The contact stated that the rear passenger side door failed to latch. The dealer stated that the rear passenger side door needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 64,000.
Drivers side rear door will not latch shut. Keeps popping open. Have to keep back doors shut with bungee cords just to drive vehicle. Have been waiting since august 2nd for a part that is apparently back ordered. Was told by ford it would be here september 11th, but still have not heard anything yet.
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