While driving, driver side rear door came open while making a right turn, door had child safety lock engaged. My daughter (5 year old) was in her car seat on the rear left behind driver. I pulled over and door will no stay lached (closed) I had to use a strap from door handle to door handle to keep closed. My 5 year old had her seat belt on. Thank god I don't have an issue with her and her seat belt. But I know some kids tend to remove the seat belt.
2011 Ford Fiesta body complaints
Page 5 of 5: complaints 101 to 125 of 125, newest first, as owners wrote them.
I purchased a 2011 ford fiesta about 2 years ago. It had 11,000 miles on it at that time. In the past year the drivers door catch and the drivers side rear door catch have failed. My local ford dealer replaced the drivers door catch and we are now waiting for parts for the rear door catch. I am concerned about this because I was lucky enough that both times the failure occurred the vehicle was not moving. However if the vehicle had been moving ( I commute 40 miles per day) or I had been involved in a collision and the door latch failed it could be a very different story. My grand kids ride in this car and now I am afraid to take them in it for fear another latch may fail with them in the car. These latches are made of some kind of plastic, how can this be safe? I live in the phoenix area and the very hot summers here destroy plastic. These plastic door catches are unsafe. The door catch is currently on backorder, so I can't drive the car. I wonder how many other people have had this problem?
I got into my car this morning, and my dash illuminated that a door was open. The LED display stated that my rear passenger door was ajar. I got out of the car and sure enough, my back passenger door was opened. I tried to close it, but the door would simply bounce off the metal frame, never closing. I seat belted the door closed and carefully, and slowly drove to the dealership. I had not opened the back passenger door the previous day. The door would drift open while driving, so I had to keep a firm hold on the seatbelt to keep it from flying open. It was a terrifying experience. I was told by the dealer that the part would not be available for several days. I had to miss work today as my car has been in the dealership all day. I work an hour away and have to travel via highway. I am worried about my safety as well as the safety of drivers around me.
When leaving work, I went to place something in the back seat of my vehicle (driver's side) and then proceeded to close the door. The door bounced back and would not latch to the car. After testing locks and trying to figure out the problem, it appeared the latch on the door was not working properly. A rope was tied from the inside handle to a seat in my car to prevent it from opening when I drive.
Passenger rear door will not latch. Door just bounces back when slammed shut. The latch mechanism has failed in the open position. The door will not shut and is currently tied back from the inside. Please go to this website for an excellent, high level failure analysis by a layman: http://www.fiestafaction.com/forums/threads/44382-rear-door-latch-failure?p=213044#post213044.
Rear door will not stay closed.... Don't know how the nhtsi can let this happen. When I was at the dealer one of the employees mentioned that they get this complaint at least three or four times a day. Looking through the complaint board I see it comes up frequently!! Parts are on back order and we have to pay for the repair.
After leaving the grocery store with my 5-year old daughter, I secured my child in her seat and buckled her then closed the door. As we were driving through the parking lot I made a turn and her door flew open and her toy and drink fell out of the car. I stopped the car to investigate and the door would no longer latch and could not be secured closed. Thank goodness for seat-belts and that no pedestrians were nearby to be hit by the flying door or who knows what could be done. I have read several complaints from other ford drivers having the same issue and am stunned that there is not a recall. The car is absolutely un-drivable and unsafe due to a faulty part.
Passenger side rear door latch and lock assy fails to keep door closed. One morning I was loading the car and putting stuff in the back seat. When I closed the door it failed to stay shut and secure and the door lock would not work. I use bungee cords to keep the door closed. I talked to my local ford dealer about any. Recalls or service bulletins relating to the door catch/ lock failure. They said nothing exist yet on my car.
Arrived home after picking up dry cleaning and placing it on back seat, via back driver's side door. Opened door to retrieve clothes, door would not latch shut. Had to have my son sit in back seat and hold door, while I drove to dealership, as the door would swing open when I made a turn. Turns out, car was four days out of warranty, necessitating my paying the full repair cost. By the way, I was told by the service advisor that his wife's fiesta was in the shop for the same problem and she was three days out of warranty. Part was backordered. He told me ford is aware that this is a problem, but hasn't made it a recall. Cost me $300+ to fix. Ford needs to step up and cover/reimburse owners!
This morning at 6:00 am as I drop my son off to the babysitters to go to work in my beautiful green ses 2011 fiesta. I shut my back passenger door and it didn't close? Luckily I had 2 bungie cords to hold it closed as I drove to a dealership to get it fixed.4 hours later and a rental car. Berge ford calls me and tells me the part isn't in town(mesa az) and isn't available any where till august 25th 2014 3.5 weeks away and now I have no car for 3.5 weeks. At the dealership they state that the reason it will take so long, is because the past is on back order.they state that there has been multiple car's that have been brought to the dealership within the past couple weeks with the same issue. More then two cars a week they are seeing,but no recall?there sound's like there's a problem?! There's no way to keep the door shut and the vehicle is unsafe to drive.
Back passenger door lock suddenly would not catch. Warranty had expired 3 months ago although mileage only 28000. I took it to 2 dealers. One told me that they have seen at least 70 cars with this problem and that there have been so many that the parts are on back order. At the other dealership the customer service rep told me that he had already seen about 5 in the last month, in fact there was another vehicle there that day with the same issue, only it was a different ford model. My latch failure was unusual because it failed after the warranty had expired. Most are failing under warranty. One dealership quoted me $600 to fix. The other dealership gave me a break since there was such low mileage and discounted it to $100. I suspect that this lock failure is happening to tens of thousands of cars, but the federal safety agency is not hearing about it because it is happening under warranty.
While I was driving the back drivers side door flew open. I had just recently put some packages in the back seat and shut the door. To my knowledge the door was closed. It appeared to be anyways. I took it in to berge ford dealership two days later. They told me I needed a new latch. They said this has been happening so much in the ford fiesta's and ford focus that they have a hard time getting the parts. Apparently, there have been some recalls, but just not on my year of car. They suggested I get assistance from ford motor co. So a claim was filed. After calling ford every day for a week they finally gave me any answer on july 30th. They are going to pay for a new latch, but there hasn't been a recall as yet. My concern, is if that a child was in the backseat an injury or death could have occurred because the door does appear to be closed when shutting it. It is also concerning that this is an ongoing problem with these latches according to not only the dealer, but ford motor co. Customer service manager as well.
While I was driving the back drivers side door flew open. I had just recently put some packages in the back seat and shut the door. To my knowledge the door was closed. It appeared to be anyways. I took it in to berge ford dealership two days later. They told me I needed a new latch. They said this has been happening so much in the ford fiesta's and ford focus that they have a hard time getting the parts. Apparently, there have been some recalls, but just not on my year of car. They suggested I get assistance from ford motor co. So a claim was filed. After calling ford every day for a week they finally gave me any answer on july 30th. They are going to pay for a new latch, but there hasn't been a recall as yet. My concern, is if that a child was in the backseat an injury or death could have occurred because the door does appear to be closed when shutting it. It is also concerning that this is an ongoing problem with these latches according to not only the dealer, but ford motor co. Customer service manager as well.
When leaving the grocery store, I noticed that the indicator showed that the rear driver door showed open. We tried closing it but it wouldn't close. I drove home while my passenger held the back door closed. On the following monday, I took the car in to the dealership. After a few hours, they contacted me and said the part was on backorder and that it would be in at the end of the week. I talked to the person on wed. And they said the part was on the truck and would be there on friday so I made an appt. To bring my car back today. After 5 hours at the dealership, they told me that the part was on backorder until mid-august and that 2 other people brought in the same car today with the same problem.
Opened passenger side rear door to put child in car carseat. Shut the door, got in and started car. When I started to reverse the door open alert came on. Got out of car thinking I just didn't shut the door hard enough. The door would not latch. Have not gone to dealership because bumper to bumper warranty is up. From what I have read there is a back order on the part I need to fix it. I have the door tied to the inside of the car and the door open notification constantly comes on as well as the inside lights. Luckily I noticed this before pulling off or the situation could have been life threatening for the kids! I hope that ford recognizes this problem and does a recall!
After unloading groceries the passenger (right side, rh) rear door wouldn't stay shut. It would close all the way, but the latch mechanism wouldn't keep the door closed. This is a 4 door car + hatchback and this is the door we use the least. Called ford about the problem and the part is on back order everywhere. This part is specific to the fiesta rear door, the front door latch is different as are focus door latches. I think this is a very dangerous problem due to the door not staying shut. We were lucky it happened when stopped in our driveway.
Rear door latches fail to close both rear doors. They both failed approximately the same time. I now have them tied together from the inside. This is definitely a safety hazard. The dealer said there isn't a recall. They also stated it could take up to 3 weeks to get replacement latches because ford can't keep up with replacement parts. That tells me there is a problem. Waiting to see if there will be a recall. Ford wants approximately $500 to replace both latches because vehicle is no longer under warranty. I request you contact ford and have them replace the latches at no cost.
The right (passenger side) rear locking mechanism failed, resulting in the door no longer latching closed. The door would not stay shut at that point. Dealer reported the locking mechanism needs to be replaced completely. This is a major safety issue- car is too unsafe to drive and insecure because it cannot be locked.
Passenger rear door lock won't lock, and door flies open. This has been reported on this site before. No help from dealer/ford so far. This is a safety issue and should be handled/resolved as such.
Rear passenger door latch assembly total failure through normal use. Unable to close & secure door. Vehicle structural integrity compromised, extreme safety exposure to vehicle's occupants. Manufacturer (ford) declined responsibility to remediate problem due to accumulated mileage beyond warranty (36,000 miles). Ford dealer used "bungee" cords to hold door closed. Ford customer representative encouraged filing compliant with the federal safety agency saying..."go for it".
Closed rear passenger door after putting a bag in the car. Started to back out of parking spot when dash display said "door open." pulled door closed...same thing. Got out. Door latch had completely failed. I now have door bungied closed for three weeks. Contacted ford and was contacted by local dealer. That was two weeks ago. Called back on aug. 23, they know nothing or have done nothing. Major safety issue. Cannot use back seat for passengers at all.
Coming to stop you start to speed up why you are pressing on brakes,do to the fact that the brake pedal and gas pedal are to close to each other.
Vehicle was in a minor 'fender bender' during rush hour - stop and go - traffic. Airbags did not deploy and damage to the 2011 fiesta ses was fixable. Very minimal damage (dent) to car in front of my vehicle. My vehicle went from fixable to igniting and a total loss.
1) fuel leaked unto the ground under the car.. 2) while driving when I reached 60 MPH to front end of the car started shaking.. 3) door panel fell apart.
At crossroads ford,prince george,virginia: this 2011 ford fiesta...service engine soon light came on..dealership checked car tsb(power train central module-for transmission) only re-set/re-programmed transmission computer.(april 25,2011. On november 4,2011...I took vehicle back to morganton n.c.ford dealership.. My fiesta would not start and after 4 attempts to start the car it hesitated and started it jerked and sounded like it was badly missing....when driven to dealership the vehicle service engine light came on...it would not shift gears properly and the rpms went to 3000rpms before shifting into any gear. Dealership stated vehicle didn't have a problem and again re-programmed and up-dated the transmission computer. I was very upset. In december 22,2011: transmission gears not shifting properly. I took vehicle to local morganton,n.c. Ford dealership...they tested the PCM..it passed.tested TCM passed all controls. Then tried to tell me...it was only a low-battery problem...but had to re-set the transmission computer a third time.then on february 25,2012...fiesta hatch-back lock would not lock to stay shut. I promptly took vehicle to morganton,n.c. Ford dealership and the car is still there to be repaired and a part is on order. To fix this lock. I was given a rental vehicle. I intend to sue ford motor corp via n.carolina lemon law I am a very-dissatisfied customer>..my car is a piece of crap.
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