Rear passenger door will not latch, called ford they would not talk about the issue when I advised I just read this complaint is currently be investigated. Why won't they admit the issue and recall the problem before somebody (normally a child is in the back seat) is killed due to falling out. This car is used by my 20 year old daughter who has a 3 month old daughter that rides back there. I am going to have the problem repaired for the safety of my grandchild. I will seek legal representation to have the issue addressed. Due to the mass volume of complaints is seems ford would be forced to a recall.
2011 Ford Fiesta body complaints
Page 3 of 5: complaints 41 to 70 of 125, newest first, as owners wrote them.
Dropped off passenger in her driveway from front passenger seat. We both got out of car. When I returned to car I fastened seat belt. Turned on ignition switch and 'open door' signal came on for passenger door. I got out of car, shut passenger front door and it did latch properly, got back into drivers seat and drove down her street. Stopped at stop sign and signaled to make left hand turn into a four lane parkway. Pulled out veering left to reach proper lane as passenger door flew open, which tripped red open door warning light and the audio warning. Startled the bejesus out of me. I had to carefully cross all lanes to pull off roadway to right side shoulder to keep the opened right side front door from being hit by other cars. Problem was sudden onset and I had never had a problem with warning lights or latch before 10/30/15, and I am the only owner car has had.
As I was making a left u turn at approximately 10 MPH, the passenger side door swung open and wouldn't close. Now it seems the door latch won't catch. Nothing appears to be broken or damaged, the door just wont close.
While leaving a parking lot after loading camera equipment and groceries into the rear backseat from the rear passenger side door I pulled out onto the main road and as I turned left into the u-turn, my rear passenger door swung open releasing my equipment and some of the groceries out into the road. Thankfully no one was following close and I was able to pull aside and pick up my belongings. Thinking I had not shut the door all the way I shut the door to only hear an empty "thunk" and the door bounced back. I attempted to resolve the issue in a variety of ways to no success and my final solution was to use a ratchet strap to secure the door shut. It was only upon researching how to fix this that I realized I could post here. Thankfully my equipment and groceries were relatively undamaged given the lower speed of the incident but if anyone had been in the backseat this could have been extremely dangerous. The oddest part of this is that I utilize this car mostly solo so if I ever do access the backseat its typically from the driver side rear door which I have had no issue with.
When attempting to close rear passenger side door on 2011 ford fiesta, the door failed to latch and would not remain closed. Upon closer inspection, the latching mechanism in the door would not remain in the latched position and would fall open under its own weight.
Right rear door latch failed, unable to keep door closed, unable to recluse or latch door.
A couple a months ago, my sister tried to close the rear door on the passenger side. The door just bounced off and I have to tie it to the passenger seat because ford told me that it's not covered and that I have to pay out of pocket for this something that it's not only my car that it happened too. This car is giving me headaches I just want my door fixed it's dangerous that I'm driving it this way but it's my only car. My door is making the seat lose because of it being tied to it. The door wont close!!
Tl*the contact owns a 2011 ford fiesta. The contact stated that while exiting the vehicle and closing the front driver's side door, the trunk independently opened and failed to latch. In addition, all four doors failed to lock and the trunk open warning light illuminated. The failure occurred twice. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 64,000.
I live on the island of st, croix, us virgin islands. On saturday february 21, 2015 after driving the car for several errands, I returned home and opened the rear passenger side door to take out some items. When I closed the door it would not stay closed. It seems as if the latch will not stay shut. I will contact the dealer on monday.
I put my baby into her car seat, closed the back passenger door, and started driving when the "door ajar" warning light on the dash appeared. I immediately stopped and saw that the back passenger door was ajar. Her door would not stay closed. Nothing I attempted would fix it. The car was never damaged, and the broken door received barely any use, as she is under six months old. I had to tie a swaddle blanket to the handle and hold on while driving us home. I immediately called the dealership where we had purchased the car (ford akins) and was told that there were no recalls, despite the fact that there is an ongoing investigation, and that we would be charged to fix a glaring safety issue even though we had purchased the extended warranty and the car was exactly four years old. I was also told that they would have to order the part, and am now left waiting with my baby in the back of a car with a door that is duct taped closed. I consider this to be an extremely serious safety complaint, and don't trust that another door won't fly open while driving.
My wife drives this car almost exclusively to work and rarely with a passenger. This day, I was the passenger and as we were leaving a friends house, I carried out a bag and opened the rear passenger side door, put the bag on the seat, and closed the door in a normal fashion. To my surprise, the door bounced back open. I inspected the door frame, expecting to find a seatbelt or similar preventing closure but there was nothing. I jiggled the handle and attempted to close the door again. It bounced. I then actuated the inside door handle and tried again. Bounced. I cycled the child locks. Bounced. Then I inspected the mechanism that is designed to catch the door closed and found it could be moved freely with my finger or a device like a key. There was no mechanical resistance or "click" or any other indication that it would hold the door closed. I went to the driver side rear door and compared its closure mechanism to the passenger side door and found this device could not be easily moved. A quick google search found many similar problems documented with the only resolution being repair by ford. We were forced to drive home with the rear doors tied together to hold the passenger door shut. I made an appointment with mullinax ford who stated it was not under warranty or recall, even though online documentation suggests there is a federal investigation ongoing with this problem. The repair bill was $400+ dollars. I consider this to be a serious safety concern. I have no doubt it could have happened while the vehicle was in motion, potentially with back seat passengers.
Passenger rear door latch won't engage or close. Mechanic found a defective latch assembly.
Driver's side rear door suddenly could not latch. Took it to the dealer who charged $500 to fix it. Car only has 47000 miles on it so it should not have happened. Did not have any children so rarely used the rear doors. I do not think I should have been charged for the repair.
When a passenger attempted to close the front passenger door on this vehicle, it refused to latch. This is the third door latch on this vehicle that has failed. Two doors have been repaired but one remains bungee corded closed due to the high cost of the repair.
Me and my children were at the mall and when we went to the car we discovered the driver's rear door was damaged. The door would not close completely and posed a threat to my children's safety. I paid $144.00 for the latch piece that seemed to be the problem. And another $128.00 to get it installed at my dealer. I use the highway to get home usually and I am afraid that any other one of the doors might open on their own while I'm getting home or while I'm driving with my children.
In august of 2013 both front and rear door latches on the passenger side stopped latching within one day of each other. Our car was kept at the dealership for several weeks and we were charged half of the repair costs after writing letters to ford that this was obviously a manufacturing defect. They would not accept responsibility or pay for the full cost of repairs. On jan 19, 2014, the rear passenger door latch which had been replaced again failed to latch and is currently held closed with a bungee cord. We have not taken the car back to the dealership yet.
Went to my car , put a bag in the back floor , shut the back door , the door bounced back and hit me, the latch would not catch.
I unlocked the car and the driver's door latch closed to the locked position when door was still open. Now unable to close that door. Same thing then happened to left rear door. Using in-car locking button doesn't do anything, neither does key fob. In both cases locking/unlocking sounds occur, but latch on open doors does not move. Warming up car in garage did not help. The same car randomly locked the driver's door when I had motor on scraping ice off windshield approximately one month ago.
Driver's side passenger door came open during driving. Door latch will not keep door closed. Have to tie together doors to keep them shut. Major safety issue.
The rear passenger door latch broke. When I looked at it, it would flap loosely inside its mechanism and would not secure the door to the body of the car. I had to ratchet strap the doors together to keep the bad one closed. Now, six months after the first latch broke, I removed the strap to access the rear seats and discovered that the driver-side rear door latch had failed as well. Same band-aid fix as before, but it's a safety/security issue, and the strap is starting to pull the interior door handles/panels from the doors themselves. It's only a matter of time before those fail as well.
Car right rear door which is not used very often will not stay in shut position. It is now tied shut and this is a safety issue. It appears the door latch is broken.
Door latch not working properly. 1. Parked the car and rear passenger opened the rear passenger side door 2. Closed the door but it didn't latch 3. Repeatedly attempted to close the door but it wouldn't latch 4. Put the key tip in the central locking/unlocking and twisted/jiggled it (central locking/unlocking is located on the door just above the latch) 5. Closed the door and it latched. 6. This issue happens each time you open the door from the inside (passenger exiting the car). You can open the door from the outside and the door works correctly. 7. Looked on the federal safety agency website to see if the problem has been reported and I see many issues with ford fiesta door latches, so added my report.
The left rear door latch failed upon closing the door and bounced back rather than locking in. The door from then on could never be closed and had to be duck taped to ensure it would not open upon driving the vehicle. While driving the vehicle, the main dash board would constantly notify the driver that the door was still open and the ceiling lights would stay on while driving.
I was rear ended by a ford f350 so hard that I hit the car in front of me, a honda accord. The back of my 2011 ford fiesta is smashed in and the front of the car, is smashed in. The back window is scattered, the sunroof slider fell back into the car, the front right wheel (passenger side) is bent, and the car does not turn on. I understand in rear end crashes the air bags usually do not go off, but when I hit the car in front of me, the air bags should have gone off.
Passenger side door latch failed after parking vehicle. Door tied shut. Never repaired due to high dealer cost.
Woke up one morning, went to go put some stuff in back seat of my car. Shut the door and noticed it popped right back. Tried again and kept popping back. Has not closed since. Took to ford and said my latch broke and that it would be almost $500 in service and parts.
The rear driver side door latch broke, causing the door to remain open. Fortunately it happened while the car was parked, because a serious accident could have happened otherwise.
Passenger side back door latch wont close. Door will not close. Latch won't engage.
I was driving with children in back seat of vehicle and both rear doors flew open while driving. Upon pulling over to secure rear doors, I observed that the right rear door latch is locked and will not close and the left rear door latch is open and will not secure upon closing.
I got in my car, shut the door and did my normal start up routine. I was following my wife home and shortly after starting to drive I leaned over to the left like I always do to put my elbow on the window sill when the door came open. I lost balance to the left and slightly swerved and hit the brakes to stop. The door flung open from momentum and bounced back at me when the car stopped. It hit my left side but no major damage. My wife stopped up ahead and came back and we were unable to figure out why the door popped open and could not get it to latch. I took my car to the dealership on monday and they told me that this was a known problem. The first service adviser, not my regular service adviser, told me to keep my receipt and when the recall was issued they would reimburse me and that it should only be a few weeks. As I was leaving my regular service adviser saw me and asked what was going on. I told her the situation and she said that they should not have even charged it as they had already been dealing with the issue for other customers. She tried to stop the billing from going through but they had already processed it. She said not to worry and it would only be a few weeks at max... This was over six weeks ago. This issue may be under reported because of this.
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