2013 Ford Fiesta: harsh or hard shifting

Filed Sep 5, 2019 · Transmission · 10,032 miles · CA

Delayed shift at takeoff; shudder and slow speeds at acceleration. Vehicle hesitates to accelerate; shudders, and rattles. *recall reprogram of PCM and TCM twice

Filed Jul 24, 2019 · Transmission · 18,337 miles · TX

Multiple issue's with my ford fiesta (2013) transmission. Have taken it to the ford dealer to get the TCM re-programmed about 3 times and had it replaced twice. Taken it back for the shuttering issue.car would stall after moving forward from a complete stop. Have had the clutches replaced in it. Took it back again on july 5th 2019 for an issue with it slamming into reverse. Was told it was ready about a week later on july 11th. After paying $60, the service guy tells me it will not go into drive after looking into the issue. I keep calling and keep getting told that they are waiting for a tool to come in to try and get into drive. Today is july 24th 2019 and still no car.

Filed Jul 11, 2019 · Transmission · 27,000 miles · MO

Transmission shudders, stalls, eractic starts, excessive transmission noise and stalls out with rpms going to over 5 while the car stalls. When stall happens it takes about 40 second to re engage then that a hard shift. This car should have a recall on the transmission. Also the dealer and ford both knew of this problem and neither advise me of it . If I had know of this problem I would not have purchased this car. In less than one year ford has replaced the clutch twice and it is in need of a thrird repair.

Filed Jan 5, 2018 · Engine, Transmission · 1,500 miles · MI

Fsa # 14e08; fsa # 14m01; fsa # 14m02 approx. Mileage at time of first complaint was 1500 miles. Current mileage is 119,xxx january 2018 approximate beginning of complaints is january 2013. Complaints are: -excessive hesitation / shudder / "whiplash-like" feeling when slow and normal acceleration is applied during take off, in all driving conditions. -excessive grinding and occasional clunking noise during slow and normal acceleration after a complete stop. -as of july 2017, occasional grinding with "clanking" noise occurs when slowing down to a complete stop; typically after approximately 30 minutes of highway driving and than at the first stop. -may 2014 to current, red fluid (transmission fluid) found on ground after being parked for more than 12 hours. Fluid seems to be coming from a shaft seal; at time of observation, cv shaft was found to have excessive play ((the service company at the time had the vehicle in the air and I observed the cv shaft rotating more than 1 to 1 1/2 inches (approximately) when no play should have been present; I could also hear the bearings grinding or rubbing.)) -vehicle seems to randomly lose power during first ignition startup. I would start the car, a few seconds later it would have a complete loss of power, I would than restart it, and it would operate as normal. Approximate number of this occurring is no more than 5 times since january 2015. -most recent complaint, october 2017, while accelerating for highway on ramp, vehicle lost complete power for approximately 2 seconds (speed at time of power loss was approx. 57mph). I lost control of steering and vehicle "shifted" or "jumped" to the left. The vehicle made a fast recovery on its own and continued as normal. Weather conditions were not harsh; there was slight rain / mist and above 55 degrees fahrenheit.

Filed Aug 17, 2015 · Transmission · 15,000 miles · PA

Transmission slips, chugs, grinds, hesitates, jerks, fails to accelerate and bogs out each time before slamming into gear, jerking the car forward quickly, then fails to decelerate when engaging the breaks causing very near rear end wrecks. On highway at 55-65 MPH, car is unable to down shift properly. The vehicle has been brought to the dealership times cleaned and replace clutch or programmed. Still not shifting properly

Filed Aug 10, 2015 · Transmission · 10,000 miles · FL

Transmission slips, chugs, grinds, hesitates, jerks, fails to accelerate and bogs out each time before slamming into gear, jerking the car forward quickly, then fails to decelerate when engaging the breaks causing very near rear end wrecks. On highway at 55-65 MPH, car is unable to down shift properly. The vehicle has been brought to the dealership 5 times and I'm told it's how I'm driving the vehicle, nothing is wrong. After 5 visits, ford dealerships will not see the vehicle. Simply telling me "if I don't like it, trade it in". The car is worthless, and therefore "trading it in" would be throwing more money away.

Filed Mar 17, 2015 · Acceleration, Engine · 5,000 miles · CA

Transmission issues since purchasing the car brand new in 2013. Car jerks and accelerates sporadically. When taking off from a stop the car does not respond to pushing on the gas, but will then suddenly take off. It moves through the gears in a clunky manner. Makes grinding noises upon acceleration. The car rolls back on hills. I do not feel safe driving this car. Ford have no responded in a helpful manner to my enquires and appear not to be able to fix the problem.

Filed Dec 2, 2014 · Acceleration, Transmission · 12 miles · CA

Sluggish acceleration, sputtering, hard shifting upon accelerating from stop (lower gears). Day after purchase of vehicle returned to dealership and/or service dept. Service not available - spoke to sales who advised this is normal due to type of clutch system. Was advised no service could/would be attempted. Dealer suggested altering style of driving... Problem has persisted and I have taken vehicle in several times, each time being told the same thing (with no diag or write up being done). On 11/24/14 while traveling over 350 miles in open desert, problem escalated to all gears and vehicle would not accelerate or decelerate properly without lurching, jerking, shuddering, etc. Took to service at dealership out of home state and was advised, prior to inspection, clutch would need to be replaced as same year, make, and model coming in daily. Confirmed with inspection clutch was faulty. Parts on backorder at least 3 weeks and would not order on my behalf as would not be in that location to have work done there. Contacted purchase dealership and confirmed backorder. Requested parts be ordered but was advised they would not order until veh inspected by them (2 weeks out as out of state) and then 3 weeks at least for parts. I consider this a safety issue as lurching, jerking, etc causes veh to become unmanageable as well as effecting acceleration and stopping times.

Filed Nov 8, 2014 · Transmission · 31,483 miles · CA

On 10-9-13 only after a year owning the car I started having serious issues with the transmission so I took it in to ford to have it looked at. The car shifting became very harsh and there is considerable jerking, clinking and vibration. Ford at the time performed a reprogramming but this did not solved the issue. I took the card back to ford on 11-7-13 to complain again because the noise and clunking had become worse to the point I was not feeling safe driving the car. Ford reprogrammed once again and ordered the parts needed to rebuild the transmission clutch. On 12-10-13 loud banging noise had become extreme and ford took the car in and performed extensive work on the transmission replacing the clutch assembly and seals. According to the invoice there was a leak at the bell housing (input seals leaked) allowing the clutch to be oil soaked. On 9-11-14 I took the car in because the transmission had failed again displaying the same issues. Ford agreed to repair and ordered the parts needed however I was told it might take over a month. After waiting nearly two months I was forced to take the car in again on 11-7-14 because the noise and clunking is excessive to the point I do not feel safe. This was only augmented with the fact last month the rear diver side latch broke and yesterday the other latch broke. Ford service manager agreed completely the fiestas and focus are not safe and they have a backlog of transmissions to repair. He offered me to complain to ford and gave me the phone number. He suggested I called and file a complaint and attempt to return the car. I am extremely dissatisfied and will pursue resolution by having ford take the car back. I cannot expose my family and my own safety because ford would not come forward and recall all these defects at once.

Filed Nov 6, 2014 · Engine, Transmission · 23,408 miles · CA

Engine revs but vehicle barely speeds up,transmission slipping. Took to ford dealer on 4/11/14, diagnosed as oil leak from transmission, 612 RPM slip, oil on the clutch. Needs warranty transmission repair at 23,179 miles. Ford transmission tech was on vacation, schedule appointment for 4/21/14 to return to dealer for warranty repairs. Returned to ford dealer on 11/03/14 at 34,540 miles for transmission problem again, low speed chattering during take off and shifts, gears not engaging,slipping on acceleration, unsmooth harsh shifting, loss of power, jerks and shutters, rolls backwards on inclines. Car is unpredictable and unsafe to drive. Car was diagnosed again as needing transmission warranty repairs. Clutch parts are on backorder possibly until 11/28/14. Was informed that fiestas have had faulty transmissions since 2011. Ford replaces the clutch along with other related parts with the same "new" faulty clutch. Ford has not found a solution for this transmission problem, they are just replacing with same faulty parts that are expected to fail again in approximately 10,000 miles. Ford is bandage fixing my fiesta transmission, leaving the car at high risk of unsafe transmission issues to continue to happen. The transmission problems with the ford fiesta is a well known and documented problem for ford, I wish I knew this before I bought mine. Now I have to deal with an unsafe car when the transmission decides to fail again besides for dealing with the hassle of repairs every 10,000 or so miles and ending up owning a car that after 100,000 miles cannot have further warranty repairs on the transmission. The end result for me is owning a worthless and unsafe car.

Filed Aug 21, 2014 · Electrical, Transmission · 400 miles · TX

Transmission jerks aggressively from 1-3 gear. Sometimes acceleration is delayed and sluggish. Has almost caused a wreck on several occasions. Also, the delayed reaction causes the car to lurch forward and the engine revs up high causing the breaks to fail. So you must drive with more distance than normal to avoid collision. I had one car completely replaced. Transmission was completely shot after 400 miles. Grinding, slipping, jerking, clunking, hesitation, etc. This transmission is a piece of junk. Both cars had the same problems.

Filed May 8, 2014 · Acceleration, Engine · 28,000 miles · TX

Harsh shifting of transmission, or other transmission shifting complaints/problems. Loss of power on initial take-off from a stop or from low speeds. The feeling of the transmission "slipping". Harsh or delayed engagement of transmission "jerking" or "shuddering" upon take-off from a stop. Vehicle rolls backwards when on an incline. Vehicle loses power when on the interstate and you try and accelerate to pass another vehicle.