2016 Ford Flex: sudden loss of power

Filed Jun 25, 2025 · Driver assistance, Steering · 84,000 miles · NY

The contact owns a 2016 Ford Flex. The contact stated while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The stability control warning light was illuminated, and the "Steering Failure" message was displayed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to the federal safety agency Campaign Number: 15V340000 (Steering); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and suggested that the contact file a complaint with the federal safety agency Hotline. The failure mileage was approximately 84,000.

Filed Jul 25, 2024 · Steering · 190,000 miles · MI

The contact owns a 2016 Ford Flex. The contact stated while driving 65 MPH, the vehicle lost power steering functionality. The steering warning light was illuminated. The contact was unable to add power steering fluid. The vehicle was taken to an independent mechanic, who provided the contact with an estimate for the repair. The local dealer was contacted, and the vehicle was diagnosed, it was determined that the power steering control module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 190,000.

Filed Feb 26, 2019 · Engine, Fuel system · 103,000 miles · MN

Ecoboost 3.5l vehicle experienced total loss of power and white smoke from tailpipes while driving 65mph on expressway but still ran. Drove straight to an independent service center where they diagnosed low boost pressure dtc and failure of both turbochargers. Towed vehicle to ford service center where they dug deeper and are now telling me there was a coolant system leak which washed out the engine oil and caused the engine to overheat and the turbos to fail(lock up). There have been numerous documented issues with coolant system leaks and oil supply to turbos causing failures/fire/overheating in ecoboost engines... Dealer is now telling me the entire engine needs to be replaced including the turbochargers in the ballpark of $13,000.

Filed Dec 27, 2016 · Transmission · 10,800 miles · FL

Car lost power without warning while driving on highway. Warning light with wrench and "check manual" appeared. Dealer indicated recall 16b32 and replaced throttle body. I was never notified of recall.

Filed Jul 18, 2016 · Acceleration · 8,000 miles · TX

Throttle body issues 1) vehicle was in motion on city street - attempted to accelerate and experienced loss of power. Managed to coast to a side street. Turned off engine, restarted few times and continued to work without issue. (below is same day) 2) vehicle was in motion, accelerating to merge onto state highway. Experienced sudden loss of power and managed to get to shoulder of highway. Turned vehicle off, restarted several times and eventually made it to dealership.