The contact owns a 2013 Ford Flex. The contact stated that while attempting to reverse, the vehicle lost power steering functionality, and the steering wheel became difficult to maneuver. A dealer was contacted. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed. The vehicle was not repaired. The contact stated that the failure occurred two to three times per week. The contact related the failure to the federal safety agency Campaign Number: 15V340000 (STEERING); however, the VIN was not included in the recall. The manufacturer was notified of the failure. The failure mileage was 125,000.
2013 Ford Flex: sudden loss of power
21 of the 581 complaints about the 2013 Ford Flex describe sudden loss of power.
- owner complaints
- 21
- of this car's complaints
- 4%
- typical mileage
- 93,000
- recalls
- 0
Is there a fix? 11 service bulletins cover this area of the car. See below
Sudden loss of power by model year
What owners say
The contact owns a 2013 Ford Flex. The contact stated that while driving at unknown speeds, after coming to a stop and then attempting to switch lanes, the vehicle lost power steering functionality. The contact was able to drive to the residence. The power steering assist message was displayed. After restarting the vehicle, the vehicle started operating as designed. The contact called an independent mechanic and was informed about the federal safety agency Campaign Number: 15V340000 (Steering). The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 163,000.
The contact owns a 2013 Ford Flex. The contact stated that while driving at an undisclosed speed, the vehicle intermittently experienced a loss of power steering assist. No warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The contact related the failure to the federal safety agency Campaign Number: 15V340000 (Steering); however, the VIN was not included in the recall. The failure mileage was approximately 89,000.
2013 Ford Flex lost power steering, had to tow the vehicle home. Called Ford my vehicle was not covered under the recall, paid over $2000 to have it repaired.
The contact owns a 2013 Ford Flex. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist with the Power Steering Assist Fault message displayed. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The contact related the failure to the federal safety agency Campaign Number: 15V340000 (Steering) however, the VIN was not included in the recall. The failure mileage was 116,211.
The contact owns a 2013 Ford Flex. The contact stated that while starting the vehicle, the vehicle experienced a loss of power steering assist. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 129,000.
Wrench light came on and car felt like it was losing power and began to shake. I pulled over and it went dead.
The contact owns a 2013 Ford Flex. The contact stated while the vehicle was parked and she was attempting to start the vehicle, a message for the steering motor sensor fault was displayed on the instrument panel. The vehicle loss power steering assist functionality. The contact turned off and restarted the vehicle and the message disappeared and the vehicle regained power steering assist functionality. The contact stated that the failure persisted. The contact took the vehicle to a local dealer to be diagnosed. The contact was informed that the steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 130,000.
Driving down the road when suddenly lost all power steering without notice. Alert showed up on dashboard. Very hard to control especially at slow speeds. Brought to ford dealership and they will not honor the recall since it doesnt apply to my VIN but everything else they recalled for matches my car.
While driving I lost all power steering and almost lost control, thankfully it didn't happen while my wife was driving with the kids. I was able to pull off the road and shut the vehicle off. I restarted and the power steering was restored. This occured several times over the next few days until the power steering just stopped working all together. I checked for recalls and found that there was a recall that included my make, model and year for the loss of power steering assist (recall #15s18) I made an appointment with the sarasota ford dealership and was told upon check in that my vehicle was not covered under this recall. The recall states that it covers model year 2013 ford flex with any engine. With a known, extreemly dangerous issue, I cant understand how my vehicle (expieriencing the exact issue described) is not covered.
Tl* the contact owns a 2013 ford flex. While driving 30 MPH on the highway, the vehicle lost power. The contact was able to pull the vehicle over to the side of the road. The contact was unable to restart the vehicle and had it towed back to her home. The contact attempted to fill up the fuel tank and noticed fuel leaking underneath the vehicle. The fuel inlet warning indicator illuminated when the contact attempted to restart the vehicle on the side of the highway. Ron carter ford (8837 3005, fm 528 rd, alvin, tx 77511, (281) 715-7318) was contacted and stated that there were no recalls on the vehicle. The contact just bought the vehicle used three months ago. The manufacturer also stated that there was no recall. The failure mileage was 93,000.
The epass electronic drive by wire steering system failed after 60k miles. This was the same epass system in the other 2013 ford flex that were part of the recall for the epass failure. When the epass system failed the vehicle lost power steering and couldn't be driven. I spent $2,500 on the new parts and my car was in the shop for a week.
Service bulletins that may apply
- Oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket
- Ssm 47948 - 2010-2019
- For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related...
- To help differentiate engine oil leaks from other possible sources, a new white-colored fluorescent engine...
- The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic...
- Ford: with auxiliary climate control system on, CAN smell an exhaust odor in vehicle
- Ford/lincoln: some vehicles, with aluminum valve cover, will experience an excessive condition of smoking...
- Ford/lincoln: some vehicles may experience a rough idle, in gasoline turbocharged direct injection (GTDI)...
Related recalls
No recalls on record for this model year.
Questions about the 2013 Ford Flex loss of power
Is sudden loss of power a common problem on the 2013 Ford Flex?
21 of 581 owner complaints about the 2013 Ford Flex (4%) mention sudden loss of power. The model year with the most reports is 2013.
Is there a recall or service bulletin for this on the 2013 Ford Flex?
There are 0 recalls and 11 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2013 Ford Flex
Door locks 96Power steering loss 77Fuel pump 44Stalling 28Won't start 26Battery drain 24Backup camera 17Engine failure 16Steering lock-up 16Fuel smell 11Check engine light 10Overheating 10Grinding brakes 8Jerking 6Fuel leak 5Seat belt 5Wipers 5
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