2013 Ford Flex: seat belt won't latch or retract

5 of the 581 complaints about the 2013 Ford Flex describe seat belt won't latch or retract.

owner complaints: 5
of this car's complaints: 1%
recalls: 0

Is there a fix? 1 service bulletin covers this area of the car. See below

Seat belt won't latch or retract by model year

2019
2
2017
1
2016
1
2014
3
2013
5
2011
1
2010
1
2009
2

What owners say

Filed Mar 27, 2021 · Seat belts · PA

In september, the drivers side second row seatbelt broke, the male connection. I called our local dealership and they told me it would cost approximately $750 to replace. We started using the third row instead. Just today, the female connection on the passenger side second row seat broke. Ford is telling me they won't replace the seatbelts. I cannot afford to replace them. And I don't think such an essential safety feature should be left to us for a vehicle less than 10 years old. Do I drive with my children unsecured and just have our family sue ford when we are all dead?

Filed Oct 8, 2019 · Fuel system, Seat belts · 70,000 miles · WY

Ford has already recalled the fuel pump regulator module on certain vehicles and mine was not included. Fuel pump regulator module left mr and disabled chile stranded on highway. No help from ford. Passenger door sensor out, lights won't go off inside cab until you reach 10 MPH. Impossible to see to back up at night or to see out of vehicle to drive. Driver seat wont move forward or backward impossible to get it to move. 2nd row driver side seatbelt broken ford wont repair.

Filed Mar 30, 2016 · Body, Seat belts · TX

Passenger door sensor is telling the instrument panel that the door is open when it is shut. It will not automatically lock or allow me to lock the door when car is in motion (it pops back up). When motor is turned off the interior lights stay on. For a long time indicating that the door is not shut. The frequency of this problem has worsened over the past few months. And now the seatbelt latch doesnt work properly

Filed Aug 30, 2013 · Airbags, Seat belts · 9,000 miles · AZ · crash · 1 injury

Tl* the contact owns a 2013 ford flex. The contact was driving 20 MPH when another vehicle crashed into the passenger's side of the vehicle. The air bags failed to deploy and the seat belt failed to restrain the contact, who was driving at the time of the incident. The contact was thrown under the steering wheel and sustained injuries to the ribs as a result. A police report was filed. The vehicle was destroyed and towed to a salvage yard. The manufacturer was not notified of the failure. The approximate failure mileage was 9,000. The VIN was not available.

Filed Jun 28, 2013 · Seat belts · 1,500 miles · FL

About a month after purchasing my vehicle, one of the inflatable seatbelt buckles cracked at the buckle casing. A few weeks later, the second seat belt buckle cracked. I had both buckles replaced and now I have a 3rd buckle crack. This makes the seatbelts unsafe and difficult to operate. Additionally, the top part of the seat belt (where the inflatable portion originates) becomes twisted and stuck at the top, and makes it impossible to pull out the seat belt and use it. This inflatable seatbelt feature is in the second row where my children sit. They are unable to use the seatbelts unassisted as they are heavy and difficult to manipulate even when they are working properly. This new feature is unsafe and makes it difficult to buckle each and every time they are used. I paid to have these special seatbelts included when I purchased the vehicle, and even chose this vehicle because of this new special feature. I would like to have them removed and to have regular standard seatbelts installed. Thank you.