2013 Ford Flex: backup camera failure

Filed May 8, 2026 · Electrical, Seats · WI

What component or system failed or malfunctioned, and is it available for inspection upon request? Multiple driver aid funcations in-op. Driver door locks will not lock or unlock, driver door lock and unlock switch will not operate any locks, passenger door mirror will not move, seat memory will not save, rear view mirror will not auto dim and there is no manual option to adjust the mirror resulting in impacted night visablity, rear view camera does not display on screen but will beep when close to an object. Not codes or dash warnings displayed to stored. How was your safety or the safety of others put at risk? Impacted visibly while driving. Unable to adust passenger mirror to see blink spot or along passenger side of vehicle. Unable to lock or unlock driver door, if locked its not allowing me to enter the vehicle and have to enter via passenger door. Auto dim impacts visablity with driving at night. Rear back up camera in-op is damgerous in numerous aspects. Has the problem been reproduced or confirmed by a dealer or independent service center? Problem is constant. Not taking to a dealer due to ridiculous prices and diag fees. I'm a tech and tried to diagnose issues with no answers. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Not yet. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Unknown. Purchased private party with issues (05/01/2026). Looked at 3 other ford flexs from this generation that all had the same issues when looking to purchase a vehicle and no one had a solution for it.

Filed Feb 5, 2026 · Visibility · MD

Rear view camera has failed. The screen goes black and has a “contact dealer” message.

Filed Nov 7, 2025 · MI

Backup Camera not working

Filed Nov 6, 2025 · MI

The rear- view back up camera does not operate properly when vehicle is put in reverse. It works intemittedly. Sometimes image is black, sometimes upside down, sometime, works properly, sometime image freezes, and sometimes shows error camera not working contact dealership. Reduces the the ability to see what is behind the vehicle when backin up and increases the risk of crash.

Filed Oct 22, 2025 · MI

Rear view camera on my 2013 Ford Flex failing in same manner as other models recalled by Ford for failed rear view cameras. Initial failure was a few years ago after original mfr warranty period, however it is my understanding that the recalled models have extended warranty to 15 years. As such, since this is the same type of component, it is clear that my 2013 flex should also be recalled and covered through the 2028 calendar year. Undoubtedly, the root cause of this failure is inherent in the design and manufacture of all generations of backup cameras deployed by Ford and not limited to certain manufacturing dates. the federal safety agency should not allow itself to be misled by Ford into a narrower scope of recall.

Filed Sep 27, 2025 · NJ

Rear camera stopped working years ago. Will only work briefly after collision warning alert goes off which goes off randomly even when there are no other vehicles in the area

Filed Jun 19, 2025 · MI

Back-up camera shows blank screen, wiggle lines throughout, states to contact dealer for service, or shows up upside down and backwards. I took my vehicle to the Bill Brown Ford dealership 04Sep18. I paid $112 to be told camera was failing and was quoted a minimum of $650 to replace. I declined as the vehicle was only 5 years old and was hoping for a recall. I now see many newer vehicles were just recalled for the same issue.

Filed May 29, 2025 · Electrical · CA

My back up camera show upside down or sometimes it shows a black screen. People have a habit of walking behind me when I’m backing up and I can’t see them. The warning beep sounds but I can’t tell if it a car or person behind me. When it first happen months ago I tried resetting camera, it didn’t work. Not sure if my extended warranty covers this.

Filed Feb 8, 2025 · FL

The back up/ rear camera failed on this vehicle. The sudden failure of this caused me to panic as I could no longer see directly behind my vehicle.

Filed Jan 30, 2025 · TX

Backup camera will not work or send image inverted

Filed Jan 30, 2025 · Electrical · CA

The backup camera went out, but first it went upside down. Not inverted, just upside down. It's definitely a safety issue as I can't see fully behind me. I've seen the later models have the same issue and recall for them but not the older models with the same issue.

Filed Jan 7, 2025 · Visibility · GA

Back up camera has failed.