Ford Flex jerking problems

Filed Dec 9, 2025 · Body, Driver assistance · CA

The contact owns a 2019 Ford Flex. The contact received notifications of the federal safety agency Campaign Numbers: 25V695000 (BACK OVER PREVENTION) and 25V732000 (STRUCTURE); however, the parts to do the recall repairs were not yet available. The contact stated that while driving at an undisclosed speed, the vehicle jerked and failed to accelerate as intended while depressing the accelerator pedal before the transmission shifted. No warning lights were illuminated. In addition, when the vehicle was shifted into park(P) and turned off, the vehicle jerked and moved back and forth. Several unknown warning lights were illuminated. The vehicle was taken to the dealer; however, the vehicle was not inspected or diagnosed. The vehicle was not repaired. The contact stated that on a separate occasion, the driver's side B-pillar trim detached from the vehicle. The local dealer was not contacted. The vehicle was not repaired after the most recent failure. The manufacturer was not made aware of the issue. The failure mileage was unknown.

Filed May 23, 2024 · Acceleration, Electrical · NJ

The car started jerking and slowing down on the highway and would not accelerate. I was able to pull over to the side of the road and had the car towed to a service center. A repair shop did a print out of the error codes from the computer which indicated an error relating to the power steering control module. A search online show that many other Ford flex owners have experienced similar issues.

Filed Mar 6, 2024 · Fuel system, Suspension · 138,000 miles · MI · crash

The contact owns a 2014 Ford Flex. The contact stated that while her wife was driving at an undisclosed speed, she became aware that the electronic power steering was not functioning properly after the steering wheel jerked in the right direction. As a result, the driver lost control of the vehicle and collided with a dividing wall on the side of the roadway. The vehicle returned to normal functionality, but the failure became a regular occurrence. The air bags did not deploy. No warning lights were illuminated. A police report was not filed, and no injuries were reported. The vehicle was taken to an independent mechanic, who diagnosed a failure with both control arms. The vehicle was repaired, but the failure reoccurred. The vehicle was then taken to the dealer, who was able to duplicate the failure but was unable to provide a diagnosis. The vehicle was not repaired. After investigating the failure, the contact related the failure to Safety Recall 15S18. The contact also stated that before the control arm failure, upon entering the vehicle and attempting to start the ignition, the vehicle failed to start as intended. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The contact repaired the vehicle herself upon replacing the fuel pump control module. After investigating the failure, the contact related the failure to Safety Recall 16S31. The manufacturer was notified of both failures but referred the contact to the federal safety agency hotline for assistance. The failure mileage was 138,000.

Filed Dec 21, 2023 · Steering · OR

The contact owns a 2014 Ford Flex. The contact stated that while her father was driving at 10 MPH and attempting to complete a left turn, the vehicle suddenly jerked to the left. As a result of the failure, the vehicle struck the curb. Several weeks later, the failure reoccurred, causing the vehicle to strike the sidewalk, and severely damaging the suspension. The traction control warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to Safety Recall 15S18. The manufacturer was notified of the failure but did not assist. The failure mileage was unknown.

Filed May 22, 2023 · Steering · MI

I my 2013 Dorf Flex after stopping at a store and when I turned the vehicle on the steering wheel jerked my wheels straight. Then a error came up saying power steering assist reduced. I turned the vehicle off and started it back up a few minutes later and the problem when away. I am concerned that there is an issue with this and Ford is not addressing it based on google searches and other peoples experiences. There have been multiple reports saying that they almost got into an accident while going down the road and this had happened. We do not feel safe driving this vehicle in its current condition. I reached out to Ford and they say this vehicle based on the vin number does not have a current recall on it.

Filed Aug 30, 2022 · Steering · UT

Power steering completely went out as we were driving jerking the wheel out of our hands , and almost causing an accident. An indicator on the dashboard says “power steering assist failure” . Shortly after that the traction control light/abs light came on as well. There were no warnings lamps, messages, or symptoms before this occurred and the power steering has been out ever since. This seems to be a Ford Flex recall problem and somehow ford doesnt want to cover the cost to repair/fix it because my VIN is not included in the recall.

Filed Feb 11, 2022 · Suspension · 39,150 miles · OH

The contact owns a 2019 Ford Flex. The contact stated that while driving approximately 40 MPH, the steering wheel suddenly jerked to the left causing the vehicle to fishtail and cross the median line. After regaining control of the steering, the driver was able to safely park on the side of the road. While inspecting the vehicle, it was discovered that the rear driver’s side wheel was angled outward and out of position. The vehicle was towed to the local dealer was diagnosed that the rear toe link had failed and needed to be replaced. The vehicle was repaired. The manufacturer was not yet notified of the failure. The failure mileage was 39,150

Filed Jan 24, 2021 · Suspension · 110,000 miles · CA

On friday, january 22, 2021 at approximately 12:05 p.m. While driving the interchange from the southbound 55 fwy to the northbound 405 fwy (in costa mesa, ca) at a speed of 60 MPH my 2013 ford flex sel began fishtailing erratically ' swerving and jerking back and forth between lanes. After a frightening 10-20 seconds, I was able to maneuver the car to the right shoulder of the interchange without rolling the car or hitting anything or anyone. (at the time there was an average amount of traffic on the road all going about 50-60 MPH and weather conditions were sunny, 65). My initial stopping point was not in a safe location so when I proceeded to go forward about 300 feet to a slightly safer location, I could again feel the car start to fishtail while going only 5-10 MPH and my steering wheel was completely off balance and not centered. I inspected the car and could see no visible problem besides my steering wheel being off center. The car was towed via flat bed tow truck 13 miles to villa ford in orange, ca where it was subsequently determined to be a failed toe link suspension associated with ford recall 20s04. I wanted to report my experience and reiterate that this is a very serious issue!! I could have easily been killed had I hit something like the freeway concrete barrier or over-corrected too fast when the car started to fishtail and swerve and not been able to decelerate quick enough (and thank goodness my three kids weren't in the car with me!) I urge you to start pushing ford to take this recall more seriously!! I never received a recall notice and only learned of this issue after googling to see if any others have had a similar experience because it had scared me so much. I was shocked at reading all the stories of similar experiences. Please, please continue to push ford to communicate this issue out to people that have cars that are affected!!

Filed Oct 20, 2020 · Acceleration, Brakes · 109,000 miles · NJ

When I press on gas it jerks and feels like its straing to kick up.dragging no gas its pulling. And when I break the peddles push back and make weird noises.it sometimes don't stop .the radio buttons doesn't work none of them.I purchased this vehicle 08/15/2020

Filed Feb 13, 2020 · Engine · MD

When driving and the car begins to accelerate past 40mph the car shudders and jerks. This has been going on for over a year. The ford dealer test drove it and couldn't duplicate what I experience often.