I am reporting about the recall that was previously done about the backup camera going black and hard to see out of ect for the ford fusion and other ford vehicles . However I own a 2018 ford focus SE hatchback and the camera is doing the same thing and it is not added to the recall so I am hoping you can investigate this and help with it getting a recall for safety because the recall on the other vehicles states it can cause an accident and this would be a huge issue as there are blind spots so the camera is important thank u for your time.
2018 Ford Focus: backup camera failure
8 of the 839 complaints about the 2018 Ford Focus describe backup camera failure.
- owner complaints
- 8
- of this car's complaints
- 1%
- recalls
- 0
Backup camera failure by model year
What owners say
The rear view camera went out on our 2018 Ford Focus some time ago. I read recently there is a recall for the camera issue with Ford trucks. I am wondering if other consumers have complained of issues regarding the camera going out on Ford Focus 2018 cars
The contact owns a 2018 Ford Focus. The contact stated that the infotainment system had failed to turn on intermittently. Additionally, the contact stated that the rearview camera was intermittently inoperable while reversing. There was no warning light illuminated. The contact stated that the failure had been recurring increasingly. The vehicle was taken to the dealer, where it was diagnosed that the Accessory Protocol Interface Module (APIM) had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 121,000. The contact stated she had to replace the whole unit at the cost $1500.00 in repairs.
The contact owns a 2018 Ford Focus. The contact stated that while operating the vehicle, the screen display would intermittently malfunction and display a black screen. During the failure, the backup camera became inoperable. The vehicle was taken to local dealer who diagnosed the vehicle and determined that the access protocol interface module (APIM) was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 51,000.
The contact owns a 2018 Ford Focus. The contact stated that while driving at an undisclosed speed, she became aware that the center display was not functioning, preventing the use of the backup camera, and compromising the backover prevention system. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the APIM module. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the federal safety agency Hotline for assistance. The failure mileage was 54,000.
When weather began to get cold in 2023, the car's Sync system and all associated electronics (back up camera, usb ports, radio, navigation, touch screen, etc.,) went dark. At first 30% of the time, but within weeks the system was dead. Looking online, we found many other people having similar experiences with Ford products. The Ford dealership who serviced the problem said it was very common in Ford 150s. At first the component would fail and turn off and on intermittently. There was no warning. It would cut out or resume mid trip. Within a day or so, failure and possible resumption only happened when the car was turned on from a full stop and key removal. Updating the Sync system was not an option as it would go black or not connect to any methods. Dealership was unable to attempt an update as well. The part was replaced by a ford dealership. I no longer have it but they may. This puts myself and others at risk for multiple reasons a) Backup Camera display failing unexpectedly, b) navigation system failing unexpectedly, c) electrical component failure in the car may lead to other electrical systems failing. The issue was investigated and reproduced by Lilliston Ford in Vineland, NJ on Dec 21, when they deemed it a failure of the AIMS component and said it required full replacement. It was at this time they indicated that they are seeing it in other Ford vehicles. There were no symptoms. It was a fairly rapid degeneration from "sometimes" to "constant" failure within 2-3 weeks.
1) The car shuts off and has difficulty turning on after filling up the gas tank. It will turn on for five seconds, lung forward, and then shut off. It has not been inspected yet. There is a check engine light on and showed up about 2 months ago (same time as when the issue started). 2)The center media screen shut off. This is a risk because the backup camera no longer works as the screen no longer turns on. It has not been inspected yet. There were no warning lamps or messages.
When driving, the car will shutter when changing gears. Also in march 2021, radio, backup camera and USB ports stopped working. Dealership said that it wasn't covered under warranty and paid over $800 for a new radio to be installed.
Service bulletins that may apply
- Harvest Program 25H05 – Supplement #1 Certain 2011-2021 Model Year Vehicles Software Verification Harvest...
- This article supersedes TSB 24-2165 to update the TSB Service Procedure
- This is a proactive investigation program by Ford Motor Company to inspect a limited number of affected...
- Illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018,...
- Certain 2014-2020 Model Year Multiple Vehicle Lines 3G Telematics Control Unit to 4G Upgrade Kit REASON...
- Some 2017-2022 Ford/Lincoln customers may experience a notification in the...
- Illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018,...
- Blank screen or other various SYNC symptoms only when the vehicle is in transport mode
Related recalls
No recalls on record for this model year.
Questions about the 2018 Ford Focus backup camera
Is backup camera failure a common problem on the 2018 Ford Focus?
8 of 839 owner complaints about the 2018 Ford Focus (1%) mention backup camera failure. The model year with the most reports is 2016.
Is there a recall or service bulletin for this on the 2018 Ford Focus?
There are 0 recalls and 36 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2018 Ford Focus
Check engine light 251Stalling 158Jerking 76Engine failure 73Shudder 62Hesitation 60Transmission failure 52Overheating 48Loss of power 37Slipping 28Won't start 27Won't shift 17Misfire 14Grinding brakes 13Power steering loss 13Fire or smoke 11Fuel gauge 11Fuel pump 11Harsh shifting 11Knocking 10No deployment 5Oil consumption 5
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