The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, the transmission failed to shift into 2nd gear, causing the transmission to slip, and the vehicle shuddered heavily while accelerating forward. Additionally, the contact stated that the backup camera failed to function since the vehicle was purchased in 2022. The vehicle possessed a long history of identical transmission failures. The vehicle was taken to a dealer on several occasions for transmission failures. The vehicle was first taken to the dealer at 56,838 miles, where an electrical failure covered under Customer Satisfaction Program: 14M02 was addressed, and the dealer replaced the TCM assembly, performed adaptive learning, and installed a replacement clutch assembly. The vehicle was taken to the dealer for a second time at 69,000 miles, where the dealer replaced the clutch assembly due to the recurring failure. The vehicle was taken to the dealer for a third time at 90,000 miles, where it was determined that the clutch assembly had failed once more and required a third replacement. The dealer was notified of the current failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 90,000.
Ford Focus backup camera problems
35 of the 22,111 owner complaints about the Ford Focus describe backup camera failure, most of them for the 2016 model year.
- owner complaints
- 35
- worst model year
- 2016
- typical mileage
- 56,000
By model year
Often reported together
Screen failure 3Check engine light 3Transmission failure 1Steering lock-up 1Stalling 1Slipping 1Shudder 1Hesitation 1
What owners say
I am reporting about the recall that was previously done about the backup camera going black and hard to see out of ect for the ford fusion and other ford vehicles . However I own a 2018 ford focus SE hatchback and the camera is doing the same thing and it is not added to the recall so I am hoping you can investigate this and help with it getting a recall for safety because the recall on the other vehicles states it can cause an accident and this would be a huge issue as there are blind spots so the camera is important thank u for your time.
My rear view camera only works about 15% of the time. I get a little dust on it and it's useless. You recalled a bunch of older Ford models today but not on my vehicle despite it being the exact same camera as on the fusion model. I've been waiting for this recall for years and am greatly disappointed. Same thing happened with the bad transmission issue previously. The transmission skips just like all the other models that got recalled and you did nothing for the 2017 Ford focus. Extremely disappointed in this inaction
The reverse Camera assist and alerts are faulty. The camera when you put the car into Reverse is upside down all of a sudden. The alerts continue to beep when I put the car in reverse as well. It's very dangerous because you think something is behind you even though there is nothing. Because the camera is upside down you can see anything behind you as well it just beeps non stop with no assistance.
The rear view camera does not work most of the time. Hasn't for years. Seems Ford can't make a rear view camera that works, since I see Ford recalling all manner of other vehicles for their rear view camera. They need to do it for the Focus as well.
The rear view camera went out on our 2018 Ford Focus some time ago. I read recently there is a recall for the camera issue with Ford trucks. I am wondering if other consumers have complained of issues regarding the camera going out on Ford Focus 2018 cars
The contact owns a 2014 Ford Focus. The contact stated that while her sister was driving 30 MPH and attempting to depress the brake pedal, the vehicle failed to respond as needed. The contact stated that when her sister attempted to reverse, the accelerator pedal was depressed, and the vehicle failed to respond as needed. The vehicle was taken to a dealer, where it was diagnosed and determined that the clutch needed to be replaced. The vehicle was not repaired. The contact stated that a software update was performed on the rearview camera. The manufacturer was notified of the failure, and informed the contact that her sister’s vehicle was not under recall. The contact related to the failure of the Customer Satisfaction Program: 14M02 -(Focus Vehicles Equipped with a DPS6 Automatic Transmission Control Module Extended Warranty Coverage); however, the VIN was not included in the customer satisfaction program. The contact was referred to the federal safety agency Hotline for assistance. The failure mileage was 143,000.
The contact owns a 2018 Ford Focus. The contact stated that the infotainment system had failed to turn on intermittently. Additionally, the contact stated that the rearview camera was intermittently inoperable while reversing. There was no warning light illuminated. The contact stated that the failure had been recurring increasingly. The vehicle was taken to the dealer, where it was diagnosed that the Accessory Protocol Interface Module (APIM) had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 121,000. The contact stated she had to replace the whole unit at the cost $1500.00 in repairs.
The contact owns a 2018 Ford Focus. The contact stated that while operating the vehicle, the screen display would intermittently malfunction and display a black screen. During the failure, the backup camera became inoperable. The vehicle was taken to local dealer who diagnosed the vehicle and determined that the access protocol interface module (APIM) was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 51,000.
The contact owns a 2018 Ford Focus. The contact stated that while driving at an undisclosed speed, she became aware that the center display was not functioning, preventing the use of the backup camera, and compromising the backover prevention system. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the APIM module. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the federal safety agency Hotline for assistance. The failure mileage was 54,000.
Related recalls
Electrical system: wiring
- What is wrong
- Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured January 11, 2012, to April 1, 2013, and 2013-2014 Focus ST vehicles manufactured May 03, 2012, to October 14, 2013. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
- Risk
- The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
- Remedy
- Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began on January 7, 2016. Owners may contact Ford customer service 1‑866‑436‑7332. Ford's number for this recall is 14S17-S1.
Recall number 15V813000 · Recall details
Electrical system: ignition
- What is wrong
- Ford Motor Company (Ford) is recalling certain model year 2015 Ford Escape vehicles manufactured April 1, 2014, to June 12, 2015, Ford Focus vehicles manufactured June 17, 2014, to June 12, 2015, and Ford C-Max vehicles manufactured April 22, 2014, to June 12, 2015. In the affected vehicles, the engine may continue to run after the key or the START/STOP engine button is turned to off. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
- Risk
- If the engine does not turn off as expected, someone could move the transmission shifter out of park and the vehicle may move unintentionally, increasing the risk of a crash.
- Remedy
- Ford will notify owners, and dealers will update the body control module software, free of charge. The recall began on July 27, 2015. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 15C06.
Recall number 15V436000 · Recall details
Electrical system: wiring
- What is wrong
- Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
- Risk
- The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
- Remedy
- Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1‑800‑392‑3673. Ford's number for this recall is 14S17.
Recall number 14V495000 · Recall details
Electrical system: 12v/24v/48v battery: cables
- What is wrong
- Certain passenger vehicles equipped with zetec engines, loose or broken attachments and misrouted battery cables could lead to cable insulation damage.
- Risk
- This, in turn, could cause the battery cables to short resulting in heat damage to the cables. Besides heat damage, the "check engine" light may illuminate, the vehicle may fail to start, or smoke, melting, or fire could also occur.
- Remedy
- Dealers will inspect the battery cables for the condition of the cable insulation and proper tightening of the terminal ends. As necessary, cables will be rerouted, retaining clips installed, and damaged battery cables replaced. Owner notification began february 10, 2003. Owners who do not receive the free remedy within a reasonable time should contact ford at 1‑866‑436‑7332.
Recall number 02V288000 · Recall details
Electrical system: wiring
- What is wrong
- Vehicle description: passenger vehicles. A decklid wire harness can fatigue and develop broken wires in the bend area of the wire harness.
- Risk
- This could result in either a loss of individual lamp functions, or in the case of a short of the broken wires that causes a fuse to open, in the loss of stop lamp or tail lamp function. Loss of stop lamp or tail lamp function could increase the risk of a crash.
- Remedy
- Dealers will replace the decklid wire harness.
Recall number 00V411000 · Recall details
Questions about the Ford Focus backup camera
Which Ford Focus years have backup camera failure problems?
The model years with the most reports are 2016 (9 complaints), 2018 (8 complaints) and 2014 (5 complaints).
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