The contact owns a 2012 Ford Focus. The contact stated that the window motor in the passenger’s side window was no longer functioning while attempting to roll down the window. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed. The contact was informed that the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 99,085.
Ford Focus power windows problems
53 of the 22,111 owner complaints about the Ford Focus describe power window failure, most of them for the 2001 model year.
- owner complaints
- 53
- worst model year
- 2001
- typical repair cost reported
- $400
- typical mileage
- 56,665
Is there a fix? There are 5 recalls for this area of the car. See below
By model year
Often reported together
Door locks 5Stalling 2Overheating 2Loss of power 2Airbag light 2Won't start 1Wipers 1Windshield crack 1
What owners say
Driver side power window stopped working
Steering wheel locked up while vehicle in motion (unable to steer). Turned key off then back on after getting car stopped and steering worked. This has happened at initial start up on three separate occasions. Wife refuses to drive it. At initial start up we were unable to even turn the steering wheel with engine running. On one occasion I had to return half hour later and it did function properly. Very unpredictable. Ford dealership says it's the steering gear and costs about $2,000 to replace. Display on vehicle says problem is electric assist for power steering. Vehicle has 89,000 miles on it. No control of vehicle if loses power steering assist. Additionally the driver's side window will not roll up or down. Rubber door gaskets continue to fall off on all four doors. The dust cover under the motor is nothing more than a piece of cardboard with some sprayed on fuzzy fake material covering one side.
The passenger front window stopped working and I'm afraid there is an electrical short.
Three of my 4 door latches stopped functioning completely. They did not work whether the car was stationary, in motion, driving, or turning. We had to tie the door handles to each other from the inside to keep them from flying open while driving. When you pushed them shut from the outside, they would bounce back open. This also caused constant warning lights/sounds from the dash. Ford stated there was a recall, but ours were not covered because my 4 door latches were packaged as a 4 pack whereas the serial numbers for the recalled latches were sold in individual packaging. So therefore, I was not covered due to a loop hole. The doors not shutting properly (ever) caused water to leak in and cause other problems such as the window motor shorting out. I reached out to corporate and customer service and was told they would not pay for the repairs. I paid for the repairs out of pocket because I had to.
Right front coil spring broke as I was driving to the mechanic to have a ball joint on my left front tire replaced. Heard a clanging noise while driving. I thought it was from the bad ball joint, when mechanic checked he said the coil spring had snapped. Called ford about safety recall which came up when I put my VIN number into their website. I was informed that the warranty period was over and my car was not covered. It cost me 600.00 to have both repairs done by a mechanic. I filed a complaint with ford while on the phone with them and their advice was to save my receipt and if a recall goes into effect for this problem, I will get reimbursed. I have seen hundreds of complaints about this problem, yet ford just ignores the issue as it is still happening. Now today my back window made a noise and the window fell down and won't go back up. I've already had a new battery, alternator, plugs and coil pack replaced because of surging and stalling. I am also getting poor gas mileage. I was told by ford that there are no open recalls on my car yet I have and am having the same problems that many of the recalls in effect are listing. Very poor customer service by ford.
Driver's side front power window motor failed and needed to be replaced.
Transmission was shifting poorly, then like an engine miss, power loss, step on gas it slowed down, turned corner at intersection and almost didn't make it thru intersection. Very light foot on the accelerator would allow it to gain speed. Missed 1st gear on stop at stopsign, took off in 2nd or 3rd (automatic)/ check engine light was on until I got home, shut it off. Started back up and ran fairly well to dealership. This is second time in a week I've had to dealer. They did a tsb electric reset of shift points and said it was all related. I was charged for that even tho there was a tsb performed. Also my rf window motor is out. It was rarely used as I commute about 55 miles a day solo.
Alarm system and horn completely quit working- now I have to pay to have it repaired. A few months ago the window motor would not work- electrical problems with car.
Car started on the right side of the car windows stopped working and the lights started blinking . Dealer replaced right side module . Then next was the blue tooth stopped working and the whole touch screen blacked out . Dealer replaced sync module and new touch screen . Next was the wipers coming on by there self .dealer replaced wiper sensor . Next was the door locks surging without a key in and dash cluster floating . Dealer replaced drive module . Right now the transmission is not working properly . I am just scared the death that the car is going to catch fire while driving the car .
Related recalls
Electrical system: wiring
- What is wrong
- Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured January 11, 2012, to April 1, 2013, and 2013-2014 Focus ST vehicles manufactured May 03, 2012, to October 14, 2013. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
- Risk
- The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
- Remedy
- Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began on January 7, 2016. Owners may contact Ford customer service 1‑866‑436‑7332. Ford's number for this recall is 14S17-S1.
Recall number 15V813000 · Recall details
Electrical system: ignition
- What is wrong
- Ford Motor Company (Ford) is recalling certain model year 2015 Ford Escape vehicles manufactured April 1, 2014, to June 12, 2015, Ford Focus vehicles manufactured June 17, 2014, to June 12, 2015, and Ford C-Max vehicles manufactured April 22, 2014, to June 12, 2015. In the affected vehicles, the engine may continue to run after the key or the START/STOP engine button is turned to off. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
- Risk
- If the engine does not turn off as expected, someone could move the transmission shifter out of park and the vehicle may move unintentionally, increasing the risk of a crash.
- Remedy
- Ford will notify owners, and dealers will update the body control module software, free of charge. The recall began on July 27, 2015. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 15C06.
Recall number 15V436000 · Recall details
Electrical system: wiring
- What is wrong
- Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
- Risk
- The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
- Remedy
- Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1‑800‑392‑3673. Ford's number for this recall is 14S17.
Recall number 14V495000 · Recall details
Electrical system: 12v/24v/48v battery: cables
- What is wrong
- Certain passenger vehicles equipped with zetec engines, loose or broken attachments and misrouted battery cables could lead to cable insulation damage.
- Risk
- This, in turn, could cause the battery cables to short resulting in heat damage to the cables. Besides heat damage, the "check engine" light may illuminate, the vehicle may fail to start, or smoke, melting, or fire could also occur.
- Remedy
- Dealers will inspect the battery cables for the condition of the cable insulation and proper tightening of the terminal ends. As necessary, cables will be rerouted, retaining clips installed, and damaged battery cables replaced. Owner notification began february 10, 2003. Owners who do not receive the free remedy within a reasonable time should contact ford at 1‑866‑436‑7332.
Recall number 02V288000 · Recall details
Electrical system: wiring
- What is wrong
- Vehicle description: passenger vehicles. A decklid wire harness can fatigue and develop broken wires in the bend area of the wire harness.
- Risk
- This could result in either a loss of individual lamp functions, or in the case of a short of the broken wires that causes a fuse to open, in the loss of stop lamp or tail lamp function. Loss of stop lamp or tail lamp function could increase the risk of a crash.
- Remedy
- Dealers will replace the decklid wire harness.
Recall number 00V411000 · Recall details
Questions about the Ford Focus power windows
Which Ford Focus years have power window failure problems?
The model years with the most reports are 2001 (13 complaints), 2002 (12 complaints) and 2000 (11 complaints).
How much does it cost to fix power window failure on the Ford Focus?
Owners who mentioned a price put the repair at about $400 (median of 10 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
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