The contact owns a 2011 Ford Fusion. The contact stated that the lug nuts and the studs had fractured and were replaced by a tire mechanic. The contact also stated that the air bag warning light was illuminated, and the message "Check the Connection of The Fuel Inlet Port" was displayed. Additionally, the contact stated that while driving 30-35 MPH, the vehicle lost power steering functionality inadvertently while making a turn into the driveway. There was no warning light illuminated. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the VIN was only included in the federal safety agency Campaign Number: 21V158000 (Air Bags). Additionally, the manufacturer informed the contact the recall of the federal safety agency Campaign Number: 15V340000 (Steering) was previously performed on the vehicle. The failure mileage was approximately 153,000.
2011 Ford Fusion fuel system complaints
Page 2 of 9: complaints 11 to 40 of 237, newest first, as owners wrote them.
The contact owns a 2011 Ford Fusion. The contact stated that the fuel tank was cracked and leaking. There were no warning lights illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The contact stated that the failure was related to the federal safety agency Campaign Number: 15V793000 (Fuel System, Gasoline). The manufacturer was not contacted. The failure mileage was approximately 130,000.
The contact owns a 2011 Ford Fusion. The contact stated that after refueling the vehicle, the vehicle failed to start-up. Additionally, the check engine warning light was illuminated. The contact made the dealer aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to file a complaint with the federal safety agency Hotline. The failure mileage was unknown.
The contact owns a 2011 Ford Fusion. The contact stated that an abnormal, fuel odor was coming from the vehicle. There was no warning light illuminated. The contact then noticed that while refueling the vehicle, fuel started to leak from the vehicle. The vehicle was taken to an independent mechanic who confirmed the fuel leak. Upon investigation, the contact discovered the federal safety agency Campaign Number: 15V793000 (Fuel System, Gasoline). The contact reached out to the manufacturer who referred her to a local dealer for a diagnostic test. The contact was informed by the dealer that additional work was needed to determine the cause of the failure, which would cost an additional fee. The vehicle was not repaired. The failure mileage was approximately 131,000.
Check fuel fill inlet the light stay on
The contact owns a 2011 Ford Fusion. The contact stated that the vehicle had previously been serviced under the federal safety agency Campaign Number: 15V793000 (Fuel System, Gasoline) at the dealer; however, after the recall was repaired, the check engine warning light illuminated and a fuel odor was detected while driving. The vehicle was taken to an independent mechanic who diagnosed that the recall had not been performed. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that the recall was repaired by the dealer. The failure mileage was 103,140.
Purge valve failure, ford claims they could not provide the part when requested. (chino hills ford) saftey was put a risk because according to the current recall for the same year and model of a 2011 ford fusion this failure could cause pressure changes and may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition sources increases the risk of a fire. Yes the problem was confirmed by a ford dealer in chino hills yes it has been inspected by ford and resulted in a failed evap purge valve test and called for replacement yes the problem caused a p0456 codes which indicated a small leak in the evap system.
The contact owns a 2011 Ford Fusion. The contact stated that while driving at various speeds, the vehicle would suddenly shake and vibrate. The vehicle was taken to an independent mechanic who diagnosed that the electronic throttle body was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure. The failure mileage was 138,000.
Car was purchased used at approximately 100,000 miles. While filling tank at pump, automatic shutoff on pump triggered repeatedly. It seemed vapor was backing up into the fill tube, so filling tank consisted of pressing pump then releasing once per gallon to allow vapors to disperse and repeat. Several mechanics reported working on similar cases and suggested inspecting the CPV canister. At approximately 110,000 miles, car developed a gas tank rupture. Mechanic inspected and determined that tank had burst at seam. In researching the CPV canister, discovered recall 15S34. Vin search states that this recall does not apply to this vehicle, but symptoms are identical to technical description.
Tl* the contact owns a 2011 ford fusion. The contact stated while refueling the vehicle, he noticed that gasoline was leaking from the vehicle. The contact stated no warning light was illuminated. The vehicle was not taken to a local dealer or an independent mechanic to be diagnosed. The vehicle was not repaired. The contact related the failure to the federal safety agency campaign number: 15v793000 (fuel system, gasoline). The manufacturer was informed of the failure and informed the contact that the VIN was not included. The failure mileage was approximately 39,000.
Airbag: took car in for passenger air bag recall, got the car back and now the passenger airbag light not working properly and they want to charge me. It was fine till the recall issue for the passenger airbag. Fuel system: every time I fill my gas tank (I never top off), my car stalls our or bucks. After 40 or so miles it wont do it anymore until I fill up again. I've even had it stall going 40 MPH.
Fuel tank is cracked and actively leaking fuel. There was a recall for this issue, clearly it did not fix the problem.
Tl* the contact owns a 2011 ford fusion. The contact stated that while operating the vehicle, the check engine light remained illuminated. The vehicle was taken to the local dealer boulevard ford located at 40 bridgeville rd, georgetown, de 19947 who diagnosed that the canister purge valve was faulty. The vehicle was not repaired. The manufacturer was notified of the failure but no assistance was offered. The contact was informed that the vehicle was not included in the federal safety agency campaign number: 15v793000 (fuel system, gasoline). The failure mileage was 90,000.*dt
Failure of the throttle body and motor assy. T\internal fault code p2112 caused the power on car to go to limp mode. This created a dangerous situation at highway speeds. The item has been flagged in february 21, 2013 the federal safety agency action number: pe13003electronic throttle body malfunction the federal safety agency action number: pe13003 ford has failed to correct the issue on my vehicle. This occurred 17 aug 2020. The vehicle was at 152,000 miles and had been serviced regular by ford since purchase in 2011. This issue should have never occurred. I had stopped at a light and made a right turn on to expressway in rush hour traffic. With no acceleration this became a dangerous situation very quickly. I expected to accelerate to 45mph but could barley creep to 20 MPH max.
Tl* the contact owns a 2011 ford fusion. The contact stated that while refueling the vehicle, there was an abnormal fuel odor outside of the vehicle. The contact stated that there was a fuel leak underneath the vehicle. The vehicle was taken to rc lacy inc. (25 maple avenue catskill, ny 12414, (888)733-2720, to be diagnosed. The contact was informed that the purge valve needed to be replaced. The vehicle was repaired however, the failure recurred. The contact referenced the federal safety agency campaign number: 15v793000 (fuel system, gasoline) as a solution to the failure. The manufacturer was contacted and informed of the failure and referred the contact back to the same dealer for a second diagnostic test which was still pending. The approximate failure mileage was 170,000.
For the last year experiencing progressively worsening drivability issues. The most concerning is steadily increasing throttle lag (time between applying more pressure to accelerator and vehicle responding), which I view as a safety issue. The vehicle does not respond appropriately when applying throttle, which may increase risk of accident b/c vehicle may not accelerate properly when needed either placing me at risk because it leaves me in the path of another vehicle or prevents my vehicle from expeditiously responding to avoid another vehicle.. Secondarily vehicle now operating almost exclusively in gas power mode (worsening mpg efficiency) but also causing jerking/hesitation when transitioning between gas/EV modes. This powertrain was not designed to work in gas only but as a partnership between gas/EV, therefore in gas alone is not working properly. Internet search reveals many other owners experience same problem. To dealer service x 3 - 1st 2 dealer said nothing wrong. Finally given a ford service bulletin (attached) that ford is aware for at least 4 months and forbids service to the car! Thus I have an unsafe vehicle that ford has no solution for repair for at least 4 months, and no indication of when this will be addressed.
Tl* the contact owns a 2011 ford fusion. The contact stated received the federal safety agency campaign number: 13v227000 (fuel system, gasoline) and the vehicle was serviced at kirk auto company (235 state hwy 7 frontage rd, grenada, ms 38901). The contact stated the fuel tank was leaking fuel onto the ground. The contact also mention while driving approximately 5 MPH the steering wheel was difficult to maneuver with the power steering warning light illuminating. The contact stated that the fuel tank was still leaking fuel as the vehicle was taken back to the dealer for service. The dealer diagnosed the failure as a cracked fuel tank that needs to be replaced. The contact mentioned that she sustained injuries to the right hand that required medical attention. The manufacturer was contacted and referred the contact to the federal safety agency. The failure mileage was 234,069.*dt
Driving home from work. Interstate highway. Service advance trac light came on. Shortly afterwards, service power steering came on. Lights on dash showing yellow car swerving. Slowed down to make sense of it and steering wheel would not turn without great effort. 1 week before this, service engine light was on and local garage told me the code said problem with fuel cap(which it does not have). Now I have looked at recalls and ford says my car was built in august,2010, but VIN covered on this recall starts in september, 2010.so now car is disabled and have to pay tow charges to get it home, then to dealership where it lacks being covered by a few days, then almost $2000 in repairs that I can't afford. Lucky no one was injured or killed.
There where recalls awhile back. And one it had to do with the fuel system when I did the recall for it a year later I had the same issue took it to ford an they want me to pay over 500 for it when it was a recall the fuel light came on it says check fule inlet. It has disappeared now an the check engine light went away. There was a recall for the power steering. My steering wheel is locking it said that power steering locked. And they said that I cant do the recall. I have a 2011 ford fusion se. And the only recall they said was there was for the air bags. I want to know why I cant get these things fixed. I only have one car on a fixed income I own the car. An now I need answers
Tl* the contact owns a 2011 ford fusion. The contact stated that the check engine indicator illuminated. The contact inspected the vehicle himself and found fuel on the ground. The contact also discovered that the fuel tank was cracked and the canister purge valve failed. The contact mentioned that the fuel tank was capless. The manufacturer stated that the vehicle was not included in the federal safety agency campaign number: 15v793000 (fuel tank). The vehicle was not repaired. The dealer was not contacted. The failure mileage was 126,000.
The throttle position sensor is showing signs of failing.
The vehicle was in motion and check engine light came on. Took to the dealership and they found a pinhole on the top of the fuel tank. There was a recall connection with a part causing the fuel tank to crack. However, I was made to pay for the repairs and ford will not reimburse me.
While driving, at posted speed, 40mph ....all at once, there was a complete loss of acceleration, a very rough idle to the engine and a wrench icon showed on the dash. I had to quickly pull off to the side of the road. I was able to turn the vehicle off and then when I started the vehicle again the problem seemed to reset and the wrench icon disappeared. I took the vehicle to local mechanic and their computer tools were not able to find anything wrong (codes with a diagnostic check). Car seemed to run fine for approximately the next 500 miles and then, while driving on a busier road at 65 MPH, the vehicle did the exact same thing, again causing me to need to avoid an accident and pull to the side of the road. I, once again, was able to reset the system by turning the vehicle off and back on. I am very concerned about the safety of this issue and feel that I am now limited only to local travel.
Tl* the contact owns a 2011 ford fusion. While operating the vehicle, the odor of fuel was present inside and outside the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the fuel tank was cracked and caused fuel to leak from the vehicle. The mechanic stated that the fuel tank needed to be replaced. The vehicle was not repaired. Harrison ford (820 n. Main st, wellington, oh) and the manufacturer were notified of the failure and did not assist. The contact was informed that the VIN was not included in the federal safety agency campaign number: 15v793000 (fuel system), although the vehicle experienced the same failure listed in the recall. The failure mileage was 91,000.
Canister purge valve failure - check engine light came on while driving. Error code p1450 displays now indicating there is a vacuum issue in my fuel tank we had the vehicle checked in april 2016 when the recall notice came out - the recall was closed with a computer module update to make check engine light come on if valve malfunctions - because there was no visible issue with the valve in 2016 ford will not honor the recall and fix the malfunctioning part at this time
Tl* the contact owns a 2011 ford fusion. The contact stated that the fuel tank started to leak. The vehicle was taken to elder ford of tampa (9560 n florida ave, tampa fl 33612) where it was determined that the federal safety agency campaign number: 15v930000 (fuel system) no longer applied to the vehicle. The manufacturer was contacted and stated that the vehicle was pressure tested and found safe to drive, and also that the recall was removed. The vehicle was not repaired. The approximate failure mileage was 75,000.
Takata recall
I was never contacted about any recalls. My mother contacted me through email to see if I knew about the airbag recall. 2 recalls I only learned about today by checking my credit report because the agency that holds the title reported my account for non-payment. I recieved a carfax report when I purchased the vehicle august 2017 from drivetime. I was told there were no recalls on the vehicle. Now, I am seeing 4 recalls, 2 of which (2014 & 2016) have appeared only now that the vehicle is being serviced. I was probably the only idiot in america that would have bought the high-mileage, over-priced vehicle in the 1st place. I was told it had been a fleet vehicle for a rental car agency. I thought I was getting a safe vehicle. But my feeling now, is that it should have never been sold. I'm not sure what to do. The vehicle may get repossessed and I am feeling cheated. I sent the car to the 1st auto body shop and they wanted $1470 for all the repairs. I called ford motor company, they told me the car could get repaired free of charge at an authorized ford dealer. I had the car towed to the 2nd shop. The car has been at that dealership since february 1st. My estimate is about $260. I'm not sure what I'm expecting to happen, but I attached a photo of the fuel overflow hose leaking fuel even when the tank was not full. It would do this regularly and that is 1 of the 2 new recalls that appeared. I'm scared to drive this car. I just want some reliable answers and solutions before I shell out any further money on a car that has put me, my family and other people at risk. Please help. Thanks in advance.......
Tl* the contact owns a 2011 ford fusion. While driving, the check engine warning indicator illuminated. The vehicle was driven to the contact's residence where it displayed code: p0455 (evap system leak detected). The vehicle was taken to marshal mize ford (located at 5348 tn-153, hixson, tn 37343, (423) 875-2023), but was not diagnosed or repaired. The contact stated that the vehicle was previously repaired per the federal safety agency campaign number: 15v793000 (fuel system, gasoline); however, the repair did not correct the failure. The manufacturer was notified of the failure and did not assist. The approximate failure mileage was 200,000.
Error code(s) p1450, p0456, ford fusion se 2011, 3.0l v6 (4 valve). My car was getting the error code p1450 (unable to bleed up fuel tank vacume) that would turn on the malfunction indicator light (mil) this would happen after the vehicle had been started for a short time.. This went on for a short time, I found that by using the gas funnel supplied with the car the vacume could be relieved and all was good for a few days. After about 3 or 4 times it stoped coming up. Now ,1 year and a few days to the date, it's back and I'm getting the error code p0456 (evap emissions control system leak very small) with it.it means, in my case, that the evaporative emissions canister perge valve (cpv) has a small leak that is causing a vacume to develop in the fuel tank. If this happens enough times it can cause the fuel tank to develop a crack, this hasn't happened to my vehicle that I'm aware of yet (I'll be checking on that while I change the cpv),. And we all know that a leaking gasoline tank isn't a good thing in a lot of ways.
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