Incident#1: traveling on freeway fast lane at around 65 MPH, engine appeared to cut out for no apparent reason. Lost all power, but radio still on. Put on emergency flashers and was fortunate enough to be able to get all the way over to emergency lane. Turned off ignition, took out key, turned car back on, and everything started normally. Was able to get back home without any other problem. Incident#2: pulling away from a stop sign at around 5 MPH after having driven only about a mile from home. Engine cut out again as I was accelerating. Pulled to the side of the road and turned off car, removed key from ignition, started car again and everything was fine. Fortunately, I have been alone in the car when this has happened, but I have two children under 4 whom I transport often. It seems like only a matter of time before I'm in a more serious situation and this happens again (such as turning left into oncoming traffic with my kids in the car). Based on many complaints on this site and actual personal accounts of other ford fusion owners who have had the exact same problem, it seems obvious that there is a problem with the throttle body. Hopefully there will be a fix for this before someone gets seriously injured.
2011 Ford Fusion fuel system complaints
Page 8 of 9: complaints 191 to 220 of 237, newest first, as owners wrote them.
I brought my fusion in for service on 2/28/12 (17899 miles) for the first time w/ heavy vibration in steering wheel when applying brakes. I was told they my rotors needed to be machined, & that was covered under warranty. It was not even a month later when I could feel slight vibration in my steering wheel again, & would progress until I finally had to bring in again to be serviced with several other problems w/ my car. On 11/9/12 (32,651 miles) (1.) heavy vibration, they replaced rotors. (2) my advance trac and check braking system message kept coming up, they told me it was due to low battery voltage. (3)vehicle stalls when starting, they replaced battery. (4) skipping gears & stalling, reprogrammed PCM. On 6/15/13 my car loses all power and dies in the middle of highway @ night as I was backing out of a private drive w/ my daughter & her friend in backseat, I had to put it back in gear & jiggle key to turn off, restart car, & be able to drive off all the while cars running off the road to keep from hitting me! Brought my car in for service finally again 7/11/12(44158 miles) (waited 2 weeks til they could get me in to diag)with recurring problems above + power loss! (1) car sputters/gears skip/stalling/loses power, & they find a bug mass air flow(as they said) but 1st told me tb then said no & as far as losing power they have no idea! (2)vibration in steering, rotors need to be machined again! Never had this much work with rotors on any vehicle. Oh and my whole steering rack assembly needs to be replaced @ 44,158 miles!!! Ford should not be making cars that you can not get at least 100,000 miles before a $2,000+ service needs to be done on car! I told ford even if they fixed what they said is wrong with my car today, they could not give me $1,000,000 to put myself or my child in it ever again! This car is unsafe, unreliable, and should have recalls & don't trust it!
Original incident occurred in june 2011. Vehicle lost all acceleration unexpectedly and was towed to dealership. Vehicle was only 6 months old and throttle body was replaced under warranty. Has subsequently happened two more times. The second time the dealership service could not recreate the problem. The third time was july 2013. Again vehicle was towed to dealership. Advised that it was again a failure of the throttle bottle. Part alone will be $400 to replace and will not be available for 10 days to 3 weeks. This will be the third throttle bottle on a car that is less than 3 years old. The failure poses a severe safety risk if occurs on high speed highway while in middle or left lanes.
I have a 2011 ford fusion 3.0 l v6. I was driving down the highway with my 4 yr old, when the engine lost all acceleration power and an orange wrench light illuminated my dashboard. I was in the fast lane and had to cross 3 lanes of traffic in a disabled car to get to the shoulder! I would hit the gas pedal with no response and it was not shifting right at all. I cut the ignition and let it sit for a couple min while I looked through the manual to see what the wrench light was all about. When I turned it back on the light was still there and again , not shifting right. I let it sit for another 10 min and started it again. The wrench light was gone so I drove home. Took it to the dealership and they said something about a sensor and the computer needed replacement.it was under warranty so I didn't really pay too much attention , but when I went online to see if it's happened to others..I was unpleasantly surprised to see that there are hundreds of other complaints on the same exact issue! As another commenter recommended, I called the ford consumer's hotline at 800‑392‑3673 to see if there's anything being done. The rep told me there's no recalls and all she can do is document it and to call her back if I need anything else...really? A car with no power on the highway is obviously a safety concern and with this many complaints I'm really surprised ford and the federal safety agency hasn't recalled this faulty part.does someone need to get hurt or worse, killed first?
Experienced a sudden loss of power while traveling at highway speed (55 MPH). Was able to pull over to shoulder, and shifted transmission to park. Stepped on gas pedal, but no response by car. Turned car off, waited 10-15 seconds, and then re-started car, with the re-start taking 3 to 5 seconds longer than normal on engine turn over. Drove home without further incident. Happened again the next day, and took the car into dealer. Replaced evaporative purge valve, ($342 charge, car is only 2 years old, but out of warranty on mileage) on 6/14/2013. On 7/7/2013 and again on 7/8, car again experienced the same sudden loss of power. Drove car to dealer and they diagnosed the problem as electronic throttle body ($318 repair).
My wife was driving vehicle at about 65 MPH in morning rush hour traffic. While traveling yellow wrench light came on and vehicle slowed down while traveling in the far left lane (fast lane). Had to safely get the car to side of the road as it coasted while traffic still maintained their normal speed. After removing key and letting vehicle sit for a couple minutes, put key back in ignition and started the vehicle back up. Proceeded with no issues. Called dealership and made an appointment for 7/1/2013. Was told that there were no codes and could not get vehicle to perform our stated issue. Was told it may be the throttle body and that they would order one (we are looking at the minimum a two week wait). And that they would not guarantee that this would fix the problem because there were no codes for them to go off of. It should be noted that our extended service contract does not cover this and that we would be looking at around a $400.00 repair. If we would of had preferred service plan that it would of been covered (imagine that!). So today my wife calls me again to tell me she is on the side of the highway because the issue happened again! And on top of this issue she now had a flat tire probably due to having to coast the vehicle to the side of the highway. We met up and changed vehicles. I proceeded to drive the vehicle back to work, but never made it due to the vehicle not wanting to operate and yellow wrench coming on along with check engine light. Had vehicle towed back to dealership where they offered a loaner car while we wait for part to arrive with no estimated eta? A huge safety concern that ford seems to not care about and has a casual "we will get to it, when we get to it" mentality"!?!?
It was raining heavily and my son and I were entering a highway via a ramp and the vehicle lost all acceleration and throttle response. I moved the car over to the side of the road. The car was idling but had not throttle response. Stuck in the rain along the side of road. Called for a tow truck to have the car towed to ford. Diagnosed as bad throttle body. Part back ordered for days. Seems to be a common problem.
My car keeps stalling , after taking to mechanic it was diagnostic tested with throttle acenture control system that was defective unable to get part from ford corp. Was told they are on back order have to wait several weeks more. To many ford fusion need part there should be an investigation that leads into recall its not fair to us buyers I have personally called ford dealers in 5 surrounding states for 4 days no one has the part nor for canada or ford mexico something wrong here.
2011 fusion w/ 3.0 liter 6cyl. While traveling at approximately 50 MPH the engine suddenly bogged down. I pressed the gas pedal and nothing happened. I was able to pull over to the side and the engine was still running. A wrench light came on. I put the car in park and tried the gas pedal again with no response. I turned the engine off, waited a few seconds, then turned it back on. I was able to drive home, then to the ford dealership with no incident. I was told that the problem was the throttle body which is on national back order. Ford would not cover the repair even though car was just over the warranty mileage limit. I found out that the federal safety agency started an investigation on this issue in february 2013 and ford is aware of the multiple complaints of this same problem. I was lucky no truck was behind me since my car slowed quickly and suddenly with no warning. The internet is filled with complaints of this same issue. Please do something before someone is killed!
Was driving 65 when the wrench light came on and the gas pedal went dead. Got pulled over and car was idling very rough. Turned off for 2 minutes and after a hard start the car ran normal again. Then it happened again that evening as I was just pulling out my driveway. I was totally unaware of this problem until I read about all the complaints on this web site. I took it to my dealership and guess what, bad throttle body!!!! My dealership is pretty good and they fixed me up in a rental loaner car while they waited for 5 days to get the new part. I've had my fusion back for 10 days now and its been good and actually feels a little more responsive. A friend of mine suggested a call ford's consumer's hotline 800‑392‑3673 which I called a week ago and ford gave me a case number. I told the rep I thought ford should at least give me some credit for the repair with the throttle body history and they should step up and do a recall on this before someone gets killed. Ford said they would call me in 4 business days. That was a week ago, didn't hear a word so I called them again today about my case. They said they checked with the dealership and that the dealership had already given me a discount by only charging me $500 on a $900 repair. Amazing I was quoted $500 for the repair the day I brought it in. I told her that my last 4 vehicle purchases were new fords and I'm seeing an end coming to our relationship if they failed to act on this throttle body thing. My impression is that ford is in complete denial and if they don't think this is a safety issue I suggest that they should experience it on the interstate in the center lane during rush hour traffic.
2300 RPM, transmission lurches, no throttle response. I have to pull over and cut the ignition off to reset the sensor. Happened multiple times and finally the check engine light glowed. I went to the ford dealership they said the throttle sensor was bad. I pay them to replace the whole throttle body, which I read online is constantly recurring. Not covered in warranty and the number of times this has happened, ford should be responsible for a faulty part. Not me.
I was driving and I lost power- I was unable to accelerate, car stalled causing cars behind me to swerve off road to avoid hitting my car. The dealership says it is the throttle body sensor and there is a nationwide shortage of parts.
As I was driving down the highway between 65-70mph the gas peddle stopped working, the wrench light came on the dash board and I pulled to the side of the road. I turned the car off and restarted it but did have to pump the gas a time or 2 to get it started. Engine lights went out. This same thing happened 7 times in what should have been a 1hr 45 min trip. I pulled into a ford dealer along the highway and they ran diagnostics for me and came up with the throttle body problem. I only had 3 episodes on the way home.
I was accelerating from stop light. Attempting to reach 55 MPH only got to about 45-50 MPH..I then lost throttle response(no acceleration). Wrench light was on. Coasted to the side of highway, the engine idled a little rough. Very low RPM. Put the car in park and tried to rev the engine. No response,only idle, low RPM.then I turned the engine off, waited about a minute and restarted it. No more wrench light icon. No problems the rest of the day. I took the car into the dealer to test for codes,no codes were found. Was told to bring the car in when wrench icon is on to test for code. I only have this one car so I'm driving it every day, but I won't drive over 40 MPH until the throttle is replaced.
The wrench icon popped up and the vehicle stalled while going down the highway out of town. Turned the car off and it acted like it didn't want to crank back up. Tried again and drove 2 miles down the road and it stalled out again. Put in park, put in drive and all it did was roll backwards. Cut it off and sat awhile and drove less than a mile down the road to a safe place to have it towed in.
I was on my way to work friday, 6/21/13, traveling at 65mph and lost all power/acceleration in center lane on freeway. Unfortunately, I had to cross two lanes of heavy traffic to get to the right shoulder, while losing power. An amber wrench light was on along with the engine light. I put car in neutral, and put pressure on the gas pedal - no RPM's, no power - at this moment the engine begins to sputter and shake and I cannot keep the car running. I turned the car off and waited a few minutes. I started the car again, no dash indicator lights, and the engine acted normal when I put pressure on the gas pedal. Gas delivery and RPM's seemed appropriate. I entered freeway again and approximately 1.5 miles later, the same thing happened again. Amber wrench on and no power. Again, the engine is running very rough and then stalls. I am near my dealership, so it takes two more attempts, before I make it there. Now, it gets better. I am informed that it is my throttle body and there are 2000 parts on backorder from michigan. It could be one week, maybe wednesday, 6/26/13, and I would be on a waiting list with 8 other people. What!!!!! Went back the next morning, saturday, 6/22/13, and was given an update. It is possible that it could be up to two weeks for repair at over $500. I quickly research this issue, and find many owners of all different ford models are having the same issue. Some are lucky enough to be under warranty. This seems to be a defective part and as a loyal consumer to ford - the company needs to do right by its customers. I believe this is a safety issue for some owners, because a lot of us are traveling freeways and a loss of power in our vehicles can put us in a dangerous situation.
I was driving down the road and all of the sudden I loose acceleration power and a wrench symbol appeared on the dashboard. I was able to pull off the road. I had to turn off and restart the car to get going again. This has also happened two other times since with the same scenario. Local dealer diagnosed as a defective throttle body.
The car suddenly loses power when driving. There is no control of acceleration. This dangerous if this does it while in traffic. The code on the error is pt1111 and pt1112. Ford has no parts available and on back order. Some one is going to be seriously injured because they will not be able to control their vehicle.
I was driving in the high-speed lane on rt. 3n in plymouth,ma when all of a sudden I had no power coming from the gas pedal. Luckily the traffic was not heavy at the time and there was enough momentum for me to be able to steer the car to the breakdown lane. As I was coasting to the roadside the wrench symbol light came on the dashboard. My passenger and I were able to come away from this dangerous incident shaken but unscathed. After the car was towed to the ford dealer it was determined that the problem was a faulty electrical throttle body in a two year old car with less than 30,000 miles. After five days I am still waiting for the car to be fixed, because the part is backordered. By looking on the internet I now know why the part is backordered. If so many fords are having a throttle body problem, why hasn't there been a recall issued for this part?
On my way home on a 5 lane road, I was cruising at about 45 MPH in fairly heavy traffic and experienced throttle body failure. Without warning, the wrench light came on and I had no throttle response whatsoever and to make matters worse was on an incline which made it even harder to get pulled over as I lost speed quickly. I turned onto a side street, barely avoiding a rear end collision. My car slowed to a crawl and I proceeded to put it into park and turn off the engine. After re-starting the engine, the wrench light was gone and there was no indication that there was anything wrong with the vehicle.
First incident 4/5/13: while traveling approximately 70 MPH southbound on interstate 5 near stadium way my 2011 ford fusion without warning lost power and would not respond to any change in throttle position via the accelerator pedal. However, I was able to coast to the far right-hand lane and continue uphill on the transition lane to the southbound 110 freeway as the engine continued to sputter near idle. A chp (california highway patrol) officer escorted me off the freeway. After approximately 10 minutes I attempted to start my vehicle and it ran fine. I purchased a obd ii scanner and checked for any stored codes, no codes were found. I continued to monitor my vehicle via the obd ii scan tool and no codes were recorded. Second incident 6/13/13: while traveling approximately 65 MPH eastbound in the number 1 lane on interstate 10 my 2011 ford fusion once again vehicle lost power without warning and would not respond to any change in throttle position via the accelerator pedal. In my attempt to move to the right shoulder I was nearly involved in an accident. After exiting the freeway I plugged in the obd ii scan tool and it captured diagnostic trouble code (dtc) p2111 throttle actuator control system ' stuck open. My vehicle would only idle very roughly. I attempted to drive home in this mode. However, after approximately 4 miles the engine stopped completely and I required a tow to my residence. While waiting on the tow vehicle I researched and found out ford has issued technical service bulletin (tsb) 09-23-5 addressing this defect for vehicles manufactured after october 15, 2009. This defect will unfortunately result in the loss of life if these vehicles are not recalled.
I was driving on the highway with the cruise control set at 65mph. The car jerked and the cruise kicked off and I lost the ability to accelerate. After the dealership service department looked at the car I was told that the throttle body need replaced. However, the throttle body is on national backorder with no release date.
While driving on the freeway, the engine stalled. A wrench symbol came on the dashboard. The car started lurching forward and was nearly hit by two other vehicles from the rear. I was able to stop. I turned off the engine and after a few tries, the car started up again. This has occurred at least another 20 times since then. I've spoken with ford over the phone repeatedly and explained that there are numerous web sites discussing this as a throttle body problem. But ford refuses to acknowledge the problem and have told me that they're not even sure if it would be covered under the power train warranty.
Stopped at an intersection and went to accelerate and had no throttle control the wrench light came on. Car idled through intersection and rolled into gas station. When I then turned it off and then restarted it and the wrench light was gone. Car seemed fine for approximately two weeks, and then the same thing happened again. This is a very big safety issue.
Vehicle loses all power while driving. Wrench light appeared the first 7 times, but after turning the vehicle off and restarting, it goes away and car drives like normal. Today while driving it happened at around 60mph. Both the wrench light and check engine light came on and after a restart the check engine light stays on. Vehicle barely limped the rest of the 5 miles to my house. This has happened at high speeds on the freeway as well nearly causing multiple accidents. Currently waiting on dealership to come back with a quote to replace the throttle body. Ford needs to issue a recall notice and warranty the cost of the replacement before someone gets killed due to this issue. They are just weighing the cost of a lawsuit due to fatality vs. The cost of warranting the malfunctioning part. Paying a few million to a family is cheaper than paying to fix ~725,000 vehicles. Work with the throttle body supplier, get your qa/qc under control, and fix the issue guys. *tr ## VIN failed ##
I was driving 30mph down a busy street, with back-to-back traffic, when the car jolted forwarded at which time the wrench light became illuminated on the dashboard, the car immediately started bucking (going forward and backward) and I lost all control of the accelerator. The car immediately slowed to a crawl while continuing to "buck." this incident forced everyone behind me to slam on their breaks and I was nearly hit from behind. I was able to maneuver the car to the side of the road safely. My children were in the car and had I been going any faster, they may have suffered from whiplash when the car jolted forward, started bucking and slowed to a crawl simultaneously or this incident could have lead to a several car pile up since this happened during the busiest time of day. A tow truck was dispatched and towed the car to the nearest dealer. The dealer advised that the throttle body motor failed and when it did, the throttle was forced shut (error code: p2112).
While driving the wrench light came on and the car slowly decelerated. After pulling over and putting the vehicle in park, the engine shut off. I remove the key from the ignition, waited a minute, and restarted the vehicle. There were no longer any warning lights and I was able to continue driving home.
Had stopped at a stop sign , accelerated and would only go slow, got off onto roadside, turned the ignition off, restarted, did the same thing, three times until I could pull it completely off the road and out of the way, had to get towed home, same thing happened the next day and had to get towed to a ford dealership where it still sits after one week, waiting on the throttle body.
While driving my car lost power. I was not able to accelerate. I stopped the car, turned it off and turned it back on again. I was able to continue driving. Took the car into the car dealer for investigation. They did not find a problem. On 5/8/2013 I was driving down the highway at a speed of 73 MPH, all of a sudden my car lost power and started jerking again. I was not able to accelerate. I pulled over, turned the car off and turned it back on and was able to drive the car home. The next day I took it to the dealer and they said the throttle body was sticking. They cleaned it and said if it happens again it would have to be replaced. On 5/31/2013 I was driving down the highway at a speed of 70 MPH. My car lost power again and starting jerking. I turned the car off for about 1 minute, turned it back on and was able to drive home.
I was driving home from school (this has happened before, just not as bad) and my car stopped responding. The wrench light came on and the check engine light came on. I was on a really busy road, so I had to pray that I would not get hit. I turned off the car, and tried to restart it, but it did not want to restart. I sat for a few seconds and was finally able to get it restarted. This happened numerous (probably 6-8 times) on my 12 mile trip home. I took it to the shop this morning and found out it is the throttle body. I just looked it up online and have found out this is a common issue, and that the dealerships (when the car is under warranty) act like they don't know what it wrong. This is not right. There needs to be a recall! I don't have a warranty now, and I took my car to the dealership before the warranty was up and they said there was nothing wrong with it multiple times!!!!
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