My vehicle stopped in the middle of traffic (several times), while driving 25 MPH. It stopped with no pre warning signs. The car is only 3 years old and I only purchased it less than four months ago. This is very disheartening!
2011 Ford Fusion fuel system complaints
Page 5 of 9: complaints 101 to 130 of 237, newest first, as owners wrote them.
Going down the road and there was a thump and the gas pedal quit working. The car didn't go dead but the gas pedal wouldn't accelerate the vehicle, coasted to the side of the road, turned it off and back on and the gas pedal worked. It did this twice on 8/22/14, once on 8/24/14 and has done it once today so far 8/25/2014. The first time it did this was 9/12/13 and it didn't do it again until 8/22/14. There are pages and pages of ford fusion owners having this same problem and they say it is the throttle body causing the problem. When it did it today I was pulling out on to the highway from a stop sign and could not accelerate to get across the road. I had to stop in the center lane to keep from being hit. Ford needs to fix this before someone is killed. I am scared to drive my own car but don't have any other way to get to work. The reference # for last years complaint is 10543529.
I attempted to drive my car but it suddenly shut off and powered down when I pulled out of a parking lot of an establishment. I restarted my car and drove to my destination. This happened on 07/07/14. There were no indications of vehicle issue as no maintenance or warning lights came on. The next time this happened was on 07/11/14. This happened five times during a thirty minute period where the car would travel a mile and then would shut off. During this time when the car would shut off the maintenance light would come on when it shut off but not when it turned on and it had a rough ignition. This occurred again on 07/14/14. I attempted to take the car to work on 07/16/14 and the car shut off en route less than two miles from my home by shutting down and a maintenance light coming on. Took the vehicle to a auto zone store in my area to have the computer checked for codes and code p2111 was the result. The repair needed was a throttle body for the vehicle.
Tl* the contact owns a 2011 ford fusion. The contact stated that while driving 60 MPH, the vehicle stalled as the wrench warning icon illuminated. The contact mentioned that the vehicle jerked violently when the failure occurred. The vehicle was merged to the side of the road where the vehicle was restarted. The vehicle was taken to the dealer. The technician stated that the throttle body, engine valve and fuel system needed to be cleaned and the power control module needed to be reprogrammed. The vehicle was repaired but the failure recurred. The manufacturer was made aware of the failure. The approximate failure mileage was 53,552 and the approximate 160,000.
While driving down the interstate to work, the car all of the sudden jerked and started to decelerate. I was able to pull off onto the shoulder, while the car continued to jerk forward. I turned off the ignition, waited a few seconds, and restarted the car. I proceeded to reenter the highway, and a few seconds later it did the same thing again. I once again pulled off onto the shoulder, turned off the ignition, and restarted the car. This time the car ran fine all the way to work. I am concerned that since the freeway has a few construction spots where there are no shoulder pulloffs, I could have been in a serious accident.
I own a 2011 ford fusion. While taking my child to a birthday party we noticed surges in power at no previous inclination of a problem. Two days later I noticed the same surge in power as if the car wanted to speed up and slow down on its own. The problem progressed a few days later to surges in power and also my car then completely died at a red light. It is now four days later and the problem has rapidly increased to a problem of dying while driving down the road and dying while idling sitting in the drive way. This is a serious safety issue, a car should not accelerate and decelerate or completely die while driving down the road. I could possibly see a serious issue or accident occurring because of this problem. I have researched issues with my model of car and have seen several people have the same issue and share my concern.
I was traveling 55 MPH. Suddenly lost RPM and engine started sputtering and within 5 second my car was dead in fast lane with no shoulder to pull over. Cars braking hard behind me and honking. I was able to restart the car and moved to a gas station near by. Took the car to an autozone. They read the engine light code p2111, which is an issue with throttle actuator. Looked it up on google search. In my first search found hundreds of posting problem with this vehicle ford fusion 2011. The engine just goes dead no telling where and when. I was very lucky that did not get hit or lose control. Imagine engine goes dead when you are traveling 55 MPH or higher in a fast lane next thing you know, you are at complete stop with no brake or steering. See for yourself search for throttle body ford fusion. Updated 11/24/2014
I was driving my car and suddenly the engine just shut down in the middle of the traffic. This has happened constantly in the last couple of days. For a temporary fix we would need to turn the engine off and then on so the issue temporary ?disappears? This is a very serious situation and put the drive and other at risk.
Vehicle over accelerated when coming to a stop. I put both feet on brakes and shifted into park/neutral (has happened several times) and car accelerates to over 7000 RPM and automatically goes back down to normal. I have had the throttle body & motor assembly replaced (4/28/2014) yet it happened again immediately upon initial drive from ford dealership. Dealership kept my car for 3 additional days and then advised that they could find nothing wrong and I was told (sales general manager) that what I was reporting to them "could not happen".
My wife, [xxx], was driving our fusion. She had traveled approx. 1/4 mile and was approaching a stop sign at bayside dr. Newport beach,ca at the harbor is. Dr. Intersection. Suddenly, the car accelerated, catching her by surprise she went through the intersection and was narrowly missed by two oncoming cars. She told me later that it happened a second time on the freeway (she was on her way home) but was not in immediate danger when it occurred. We have traveled these streets several times. Had just left the restaurant where we had lunch....was riding my bicycle home and watched her go through the intersection....very scary!! Note: the throttle positioner was replaced on this vehicle a couple months ago. It had failed to 5mph. Villa ford in orange ca did the repair. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr updated 10/7/2014
During normal driving conditions and speed, the car just stopped being responsive to the acceleration pedal without warning, the maintenance wrench light came on, and the car started slowing down. I was able to turn on the hazard lights and pull over to a safe location, while cars were pulling up behind me very quickly. As the car was left idling it became very rough, like the car was missing. To correct the problem, I had to turn off the car, wait thirty seconds to a minute and start the car again. The car started a little rough but returned to normal operation. The maintenance wrench light was not illuminated and no other warning lights illuminated. This has happened twice so far about a month apart. The first time this happened the vehicle was less than three years old and only had 23,214 miles on it. Luckily both times it happened on a local street and not on a highway. I consider this a safety and reliability problem. You have no idea when your car is going to just stop accelerating as you are driving.
This is a followup report. Took my car to ford. They replaced the electronic throttle body at no charge.
I was driving at low speed on a secondary street, going about 15 MPH. Suddenly, the vehicle became unresponsive to the gas pedal. The check engine light came on and the engine was alternating between surging and stalling. This was the 5th time this had happened to me since I purchased the car in september 2013. I pulled to the side of the road, took out my phone and made a video of what was happening. The video will show that the engine was non-reponsive, surging and stalling. However, when I shut off and re-stared the engine, the problem seemed to disappear. I had taken the car to ford a few weeks ago to have them service this problem, but they were unable to confirm that there was any problem. The did not charge me to check the car. They did not tell me about the throttle body problem at that time. After I made the video, I was at ford two days ago with our escape for an oil change and showed the video to the service manager. He told me that the problem is related to the throttle body and asked me to bring the car in for service. I have not been able to return to ford as of this time.
While pulling into a parking space the and depressing the brake vehicle suddenly jolted forward crashing into a post. The check engine light came on indicating there was a problem. We have reported to ford on multiple occasions that the car surges when coming to a stop. We have been informed that they are unable to do anything without an error code. After the insurance company repaired the car we drove it to ford. Unfortunately we were told that the error code will clear after driving a "complete cycle" or "running a vehicle health report". Both were completed and ford repair tech's say this is a known issue but without a code they can not do anything about it. I own 2 ford 2011 fusions. The other car had an issue where it would frequently stall or go "limp" as ford calls it. Much like the surges we have experienced with this vehicle, I had numerous occasions this occurred without any check engine light. Finally it went "limp" getting onto the highway and the check engine light came on. I brought it into ford a few days later. The light was off but they were able to recover the code. I believe there is a major issue with the computerize throttle control in these vehicles and a recall is in order. We are lucky that the driver did not get injured. The airbag did no deploy even though there was substantial damage to the front end. The damage was caused by a post that cut through the bumper and damaged up to the radiator. As part of the research done I believe a detailed analysis of how the error codes are stored should be done. If the cars computer can clear errors there is limited evidence/documentation of problems. This appears to me as a "feature" to eliminate any trace of an issue.
Car went into limp mode. Lost almost all power. Will move on flat road with limited RPM about 1000. No power and car shakes while moving. This repeat of what happen year back while driving at 40 MPH - lost power. At that time dealer change throttle body to correct the problem. In less that year I see same systems and car is back to dealer.
Sudden decrease of power followed by total shut down (similar to being totally out of gas). Gas tank was almost full each time this occurred.
Vehicle started to have problems around 83,000 miles. My daughter would just be driving along and suddenly the car would just stop accelerating and go to idle. She would have to coast to the side of the road to get out of traffic. She was able to turn the car off and start it again and clear the problem. It would go a couple of weeks without incident until all of the sudden would happen again. On most occasions, the yellow "wrench" light would come on as well. We first assumed it was bad gas or the fuel pump, but after researching discovered a lot of complaints with the exact symptoms that pointed to a faulty throttle body. I decided to submit a complaint after last night her car once again stopped accelerating on a bridge with a police officer behind her whom proceeded to pull her over. Fortunately, the officer was understanding to the situation. It is very unsettling to have your inexperienced 17 year daughter on the highway with a vehicle that operates in this capacity. Ford has been manufacturing cars for how many years and this is still the best they can do? To be driving down the highway at 60 MPH and your car just transfer to idle speed. Ridiculous!
The error occurred as I was driving on a major 8-lane highway. I was about a quarter-mile from my exit (after being on the highway for 60 miles) when I felt a "clunk" and an orange-lit wrench appeared on my dash. As I turned onto the exit ramp, I slowed to a stop at a stop-light, waiting to turn left. While the brake was depressed, the car was attempting to move forward very abruptly, as part of it's "limp home" feature. When the light turned green, I released the brake and attempted to accelerate through the intersection, but pressing the gas pedal produced no response from the car. After limping through the intersection, I shifted the car into park and turned the engine off. After waiting 10-15 seconds, I restarted the car and the throttle issue and dash light were both gone. I have since driven ~100 miles without seeing the issue re-appear.
I was driving in the pittsburgh area when my 2011 ford fusion lost acceleration. I was fortunate enough to be able to pull off into an abandoned car wash and out of heavy traffic. I shut the engine off and 30 seconds later was able to restart the car. I then drove 15 miles to my dealer. Today on november 14 my dealer found a code indicating a problem with the electronic-throttle body which they replaced under warranty. They also cleaned the fuel system for which I was charged $137 because this was supposedly not covered under ford's warranty. I have a 2011 ford escape which can also have the same problem. Needless to say this is cause for worry as I now can stall out in any one of two vehicles. This would appear to be a very serious problem with ford vehicles.
Driving down highway, car loses power like it wasn't pulling, luckily I was in slow lane on highway, when I got over to shoulder of 2 lane highway the wrench on dashboard lit up & car died, after sitting for 5--7 minutes it cranked back up and I was able to take to ford dealership. I am not real happy after reading all the problems people are having. I usually take my 5 yr old grandson to daycare in morning so after this I am kinda leary of driving this car. If I had have been in the fast lane on this highway I would have had a harder time getting out of traffic and probably hit by another car or an 18 wheeler. Thank god I did not have my grandson with me. After this I seriously think I need to get rid of this vehicle.
We were going down a major roadway at about 45 MPH when the car just decelerated to about 1 MPH. It took us awhile to get over 2 lanes of heavy traffic to the side of road where we stopped the car. The wrench light came on. With it still running we popped open hood and car appeared to be running just fine. We could not get the RPM's to go up at all. We turned off car completely, and the wrench light went off and car drove normal. 2 hrs later the car did the exact same thing and we pulled over and started it up again and got home. We believe it has to do with the electronic throttle body, bc other complaints are exactly as ours with this year, make, and model of car.
I was on my way to work yesterday morning (appx 7:30am so it was dark out) and I was slowing down with traffic (took pressure off the gas pedal) while crossing a bridge and when I went to accelerate again the car stopped moving and the wrench light lit up on the dashboard. My car was still running, but I had the gas pedal to the floor and the car would not move. When I realized I wasn't moving I hit the hazard button and braced myself for impact as cars were swerving around both sides of me. I put the car in park, shut it off, and tried to re-start it. It did not start right away, but when it did I revved the engine, put the car in gear and pulled off the road. I restarted the car again and proceeded to work. I learned that this is a common issue for this particular vehicle, yet it is not a recall issue at this point in time. Based on my experience yesterday, it seems negligent that this particular issue has not yet warranted an action for a recall. I was fortunate that I reacted quickly and turned on the hazards and was not struck by another vehicle, especially being on a bridge over a body of water.
I pulled out of my driveway and made it about 40 yards when the car lurched twice and shut off. I let it sit for a few minutes and started it back up. Was able to go about a quarter of a mile and it died again. I called a tow truck because I was too afraid to try to drive it anywhere. Luckily I was in my neighborhood and was not on a busy road or a highway like so many others have complained about. I was also very fortunate that I did not have my children with me - one who is currently recovering from surgery and cannot walk. After doing research and finding the very common issues with the fusion, I asked them to check the throttle when running the diagnostics. Sure enough, that was the reason. $450+ after the repairs and the tow. My car only has 41,000 miles on it, but is unfortunately outside of the warranty period. Ford should step up and pay for these repairs due to the dangerous and fatal issues that this problem can cause. I'm very nervous about this issue and am shocked that there is not a recall after so many reported incidents. I'm considering selling this car - I planned to keep it for many years, but my safety and my families is much more important. I would urge that there be a recall on this extremely serious and dangerous problem being experienced so frequently.
I was driving down the street when my idle and RPM went down and I kept pressing on the gas pedal but the car would not accelerate (warning wrench symbol appeared). I was barely able to pull out of traffic and I nearly got hit in the rear by a tractor trailer. I turned off the car and got out my manual which said something about the throttle body. I turned on the car and everything was fine so I took the back road home (nitetime) and went about 10 miles and parked in front of my home. Went out in the morning (sundayoctober 20) and was going to drive it to the dealer to leave overnite, got a mile from my home and the same thing happened, called a tow truck and had it towed to the dealer.
This issue is a big safety concern!! I have seen many statements online about the throttle body issue and their should be a recall!! I personally have had to have my car towed twice within a 2 week period because of this issue. Every time my car broke down it was the same thing. I was going along fine and then the car all of a sudden dies, chugs, I drift to the side of the road so I don't get hit and then the engine light comes on with the wrench tool! How scary and unsafe! I am just so glad I wasn't in an intersection or hit by another car because my ford fusion decided to die out of no where! I have had to go through two tows, days of waiting for my car to get fixed and my warranty deciding they aren't going to cover my cost!! Unbelievable!!! Ford needs to take some action now! Many people from what I have seen are going through the same thing and something needs to change. This issue shouldn't be on the customers shoulder and ford needs to take responsibility before someone is seriously injured from an issue their cars are making. Please do something about this!
Traveling at a steady speed and the engine cut out. Not completely but had no acceleration control. Have read on-line that this is called "limp" mode. Was able to pull safely off the road and then restarted the car after which the vehicle operated ok. This has happened 3 times in the last week. Took car to dealer who replaced the throttle body at no charge since the vehicle was still under warranty. Although I was lucky enough to avoid an accident or injury, I could see this being a serious safety issue for a driver on the expressway or pulling in to heavy traffic.
While driving at all times, the vehicle would start to surge and buck then loose power. It never completely died but when I pulled over it ran terrible and would not accelerate. I turned it off for a few seconds and restarted it. It would run for a while, good, then the problem would reoccur. The engine light came on, I had the code checked. The result was a faulty throttle body or sort in the throttle body module.
My wife had my 6 month old sign in the backseat when she was pulling out from a stop sign into a 4way when the car lurched and the accelerator quit responding in the middle of the street a truck nearly t boned her on the driver side where our son was in his car seat upon diagnostics the electronic throttle body was stuck open. I've found similar issues with similar vehicles although the dealership informed me my vehicle is not currently on a recall list.
Driving on highway 24/27 my car just shut off. No warning. Then sputtered. I cruised over to shoulder. The tool light was (wrench) on. I cut off the car and then restarted the car. Very scary. At first I was advised I had bad gas in the car, then I was advised I need a new fuel injection system. Then after cutting off 6 times in the space of one exit to another, I refused to drive the car anymore. The mechanic stated I need a new throttle body and it was replaced. My car still hesitates and accelerates at times.
This has happened multiple times varying from accelerating from a stop to highway speeds of 60+ MPH. 2011 ford fusion sel suddenly loses all power and wrench icon illuminates and no acceleration happens at all. The engine remains at idle with fluctuations from 800-1200 rpms. Had to cross multiple lanes and was almost ran into by three cars going a lot faster than me while I was listing to the emergency lane. Once car is turned off and restarted the problem will go away. After much research and the one time it showed a check engine light I ran the codes and it all was pointing to a defective throttle body. I noticed that there are a lot of complaints with this aspect on this car and just hope someone doesn't have to get killed on the road like I almost did to get a recall on this car and part.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2011 Ford Fusion?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history