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2011 Ford Fusion transmission complaints

Page 10 of 10: complaints 251 to 268 of 268, newest first, as owners wrote them.

See the summary of 2011 Ford Fusion transmission problems: which part fails, at what mileage and related recalls.

Filed Jul 24, 2012 · Engine, Transmission · 36,530 miles · GA

Pulling into traffic car lost all throttle control wrench light came on engine still running started surging or idled up and down had to put in park and restart acted like nothing happened! Next day died twice more engine light on this time stayed on all day then went off and no code found went a week or so no issue till yesterday 7/23/2011 did it twice almost hit in rear twice! It only has 37000 miles help us they want even look until it shows a code! But may b too late then!!

Filed Jul 17, 2012 · Transmission · 80 miles · OH

When pulling into traffic with my vehicle the transmission slips between second and third gear the car slows and hesitates allowing traffic to come up abruptly from behind. There is no warning no stop lights on so traffic is unaware that the vehicle is slowing.

Filed Jun 19, 2012 · Transmission · 32,033 miles · MH

Tl* the contact owns a 2011 ford fusion. The contact stated that while driving 20 MPH, the vehicle attempted to shift from second to third gear with an abnormally hard jerking motion. The contact stated that the failure recurred a few moments later and the transmission slipped. The contact moved the vehicle to the side of the road to shift into park and noticed that the vehicle was shaking and idling very hard. The contact proceeded to drive and the failure recurred. The contact had the vehicle towed to the dealer for inspection. The dealer informed the contact that the cause of the failure was unknown. The manufacturer was not notified. The failure mileage was 32,033.

Filed May 13, 2012 · Transmission · 13,210 miles · IL

The vehicle when driven either does not shift correctly out of gear, doesn't maintain the right gear, and has a violet upshift and downshift reaction when increasing or decreasing speed.it has been at ford service garage for over a month, and they cannot find the problem, or a solution. Ford engineers have came down and looked at the car. They also cannot find a solution to fix the problems with the car. They have replaced numerous parts in the transmission, and moved on to replacing spark plugs and egr valve in the engine.

Filed Feb 23, 2012 · Transmission · 2,900 miles · MI

Transmission originally blew up @ 2,900 miles. Transmission now (10,000 miles) looses forward momentum under acceleration (30 MPH) and then has violent shift from 2nd to 3rd gear. Defect presents significant issue presenting an opportunity for the vehicle to either be rearended with loss of forward momentum or for the driver lose control at violent upshift. Dealership has attempted repair 3 times. Dealership has now installed data recorded and returned vehicle with instruction to owner to record diagnostic information when the defect recurs. Symptoms have been replicated / confirmed by multiple ford representatives on multiple occasions. No root cause identified, no permanent corrective action implemented.

Filed Feb 21, 2012 · Acceleration, Transmission · 18,644 miles · MI

Today when turning into a parking space with my right foot lightly on the brake, my car suddenly accelerated. I quickly turned the wheel and braked to avoid hitting a cement post. Two weeks ago when going up a hill without my cruise control on, the car would not accelerate when I was pushing on the gas pedal. I released the pedal and the car lurched forward so fast I had to brake.

Filed Jan 6, 2012 · Transmission · 200 miles · ME

Tl* the contact owns a 2011 ford fusion. The contact stated that while driving approximately 5 MPH, there was an increase in the engine rpms and the vehicle hesitated to accelerate. The failure occurred intermittently. The vehicle was taken to the dealer five different times. The technicians were unable to diagnose the failure. The vehicle was not repaired. The approximate failure mileage was 200.

Filed Dec 22, 2011 · Transmission · 5 miles · FL

Transmission slams into third gear first time you drive it each day. Does not matter if it is morning, afternoon or night. This has been an issue from the first day I bought the car. I took it back to the dealership I bought it and was told to drive it... It would work it's way out. I have had it in 6 times since... Last time they told me there was nothing they could do until ford came out with a new fix. Ford has already had two updates that do not work. I have filed a lemon law with ford... And have the bbb information to file out as well. I was supposed to hear back today, but did not... I called 3x's left a message twice.

Filed Nov 7, 2011 · Transmission · 800 miles · OH

Transmission "flares" (rpms jump) when upshifts occur, sometimes several hundred rpms between lower and next higher gear. This happens on irregular basis, but mostly seems to happen when car is cold.

Filed Oct 17, 2011 · Engine, Transmission · FL

2011 ford fusion. Consumer states while traveling vehicle lost power on three separate occasions *tgw the consumer stated when he pulled over to the side of the road, the vehicle vibrated as it idled. The consumer turned off the ignition, waited a few seconds and then started the vehicle. Each time the vehicle ran normally after he restarted it. In addition to the problem, the transmission slipped on two different occasions. The consumer took the vehicle to the dealer, but they were unable to diagnose a problem.

Filed Oct 3, 2011 · Brakes, Electrical · 5,700 miles · FL

On september 15, 2011 I was driving my 5 month old 2011 ford fusion hybrid with 5700 miles on it when a brake warning light came on and a warning tone sounded in my vehicle. I pulled over and stopped the vehicle. I called walker ford in clearwater and they said it probably was only a defective rear brake light and bring it in when you have time. I restarted my vehicle and the warning light and tone were gone. I continued driving home and when I was almost home, the brake warning light came on again and so did the warning tone. But this time I noticed my estimated miles per gallon on the onboard computer system was going up and down and the vehicle no longer went into the electric hybrid mode. I called walker ford and told them I was going to bring the vehicle in on the morning of september 16th. I brought it in and all day long they troubleshoot it and walker ford could not figure out what was wrong with it. They put a call into the ford technician hotline to find out what was wrong with the vehicle. At the end of the day they did not hear back from the hotline and I needed a vehicle to get home. Walker ford wanted to give my vehicle back to me to drive home and use over the weekend. I refused saying that the manual said to bring the vehicle in for service for the brake warning light and the electric/hybrid system not working. Nothing in the manual said to continue driving the vehicle. So walker ford finally gave me a loaner to drive. Monday september 19th they got an answer from the hotline and it said a vacuum hose/assembly was bad and they put one on order. The next day the part was not delivered but a notice that the part was not available but back ordered and it would become available sometime around october 14th. I contacted ford customer service and made a complaint case # [xxx]. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Filed Jul 12, 2011 · Engine, Transmission · 2,000 miles · NY

I was traveling about 35 to 40mph when the car starting acting up. Anytime I had to slow down and then speed up the RPM would not shift, when it did shift it would jerk the car forward. I also have been having an issue where I would step on the gas and it would act as if it was in neutral. This continues to happen and I fear that one of these times I will be in an accident with my kids in the car. These are all transmission issues, I have brought it in twice now first time they did the tsb which was to reset the PCM and my AC wasn't and still is not working. Resetting the PCM did not work so now back in the shop it sits. This car is only 4 months old and already has safety issues being the transmission. There needs to be a recall before there are deaths.

Filed Jun 9, 2011 · Transmission · 7,400 miles · MO

Automatic transmission shifting is unpredictable. 1-2 and 2-3 gear shift will rev at high RPM and slam into gear. Merging into traffic or at any intersection where cross traffic does not stop is very dangerous as acceleration is non-existent until it slams hard into gear. The car has done this from 1st week of ownership. Besides safety issue, the transmission at this rate will not last long. This issue is mainly present when 1) cold or 2) after the car has sit for a couple days making it difficult for the dealer to act on anything. This is a very well known problem with 2010 ford fusions and now many people are complaining of this issue with the 2011 fusion (not the sport model as it uses different transmission).

Filed Jun 1, 2011 · Transmission · 9,753 miles · NY

The transmission seized while traveling at 60 miles per hour, causing rapid deceleration while on highway. Shortly after coming to a stop on the side of the road, the transmission failed to engage, despite engine running.

Filed May 18, 2011 · Engine, Transmission · 1,800 miles · WV

Tl*the contact owns a 2011 ford fusion. The contact was on a steep incline and shifted the gear selector into the reverse; suddenly the vehicle rolled forward 6-8 feet. The contact engaged the brakes with force repeatedly before the vehicle came to a complete stop. The failure recurred when the contact shifted into drive, the vehicle traveled in reverse. The contact notified the dealer who stated that the vehicle functioned as designed. The manufacturer was not made aware of the problem. The contact was in the process of taking the vehicle to the dealer for diagnostic testing. The failure mileage was 1,800. Updated 06/16/11*lj the consumer also stated the engine would stall. Ford stated it was a normal operating characteristic of the vehicle due to the redesign of the torque converter. Updated 06/22/11

Filed Apr 20, 2011 · Transmission · 300 miles · VA

2011 ford fusion sel ,. While driving on a cold start, pulling out of neighborhood (less than 1 block), car jerked forward, transmission would not shift, then shifted like you were on a washboard and jerked forward harshly while trying to shift into gear. This happened with less than 300 miles on vehicle. Numerous times thereafter, while car was driven for miles at high rate of speed, when driving afterward at lower speeds car would do the same. Example, driving back from florida in north carolina, caught up in a 4 mile long backup, stop and go traffic, while rolling forward without foot on gas to go a few feet, traffic cleared for about a block, put foot on gas to go forward, transmission again felt like it was on a washboard, tried shifting with a jerking motion and when it did, jerked hard before final shift. This also happens when I am rolling to a stop for a stop light, which then turns green before a full stop, put the foot on the gas and the same transmission problems occur. As of 4/20/11 I have just 2800 miles on this vehicle. Called dealership that I purchased car from and am scheduled to have it looked at. No indication from service advisor that they know anything about prior transmission problems that have been reported on the 2010. Had I known this prior to purchasing (after 20 years of no problems with hondas) I would not have purchased vehicle.

Filed Mar 20, 2011 · Transmission · 1,415 miles · FL

2011 ford fusion sel I didn't drive the vehicle for two days when I started vehicle I pulled out in traffic I pressed on the gas pedal. The car revved to over 5000 RPM's, and didn't accelerate. The transmission slipped so badly that I almost got rearended by another vehicle. The car has 1400 miles on it, and it did this one other time when the vehicle was cold. This can be a very dangerous situation if you are merging or pulling into traffic. The first incident I thought that the transmission was adjusting to driving style, and it wasn't as severe. The vehicle seems to do this only when it is cold.

Filed Feb 15, 2011 · Transmission · 30 miles · MI

I bought a 2011 ford fusion on nov. 26, 2010. The day I brought it home, the problems started. It bangs so hard into reverse that it feels like someone ran into the car with a bulldozer. It has dead spots in the acceleration, and often goes above 5000 RPM when shifting just going down a normal flat highway. The problems have gotten worse and more frequent and are completely random. It happens with a warm engine, cold engine, in rain, snow, sun, and even after being driven for 4 hours straight. I now have over 6000miles on the car and the dealership has done nothing because ford won't authorize anything because the car is not "putting out any codes." they say they have never heard of such problems, but online forums have hundreds of the same complaints with 2010 fusions. My fear is that the acceleration will fail when I am on the expressway or in heavy traffic or that my transmission will just fall out completely. This is my first new car, and I can't afford to get another one or a long court battle. Help! It's not just an inconvenience, it's unsafe.

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