Tl* the contact owns a 2011 ford fusion. The contact stated that while driving at approximately 60 MPH, the wrench warning light illuminated and the speed decreased. The contact also stated that when the accelerator pedal was depressed, the vehicle failed to respond. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 74,000.
2011 Ford Fusion transmission complaints
Page 4 of 10: complaints 71 to 100 of 268, newest first, as owners wrote them.
The vehicle began shifting erratically when slowing to a stop, with higher than normal RPM range. After getting back up to speed, the transmission made a loud noise and felt as if it had fallen out from under the car. Problem still exists, and now shifting from second to third gear, and third to fourth gear are delayed and some times make the car feel like it may not shift. After seeing that there have been multiple complaints about the problem, I believe this is something ford needs to look into further.
While traveling on a highway at approximately 65 MPH, my power steering went out, and a power steering fault message came on. I had a real hard time getting over to the emergency lane as the steering wheel was almost impossible to turn. This caused me to almost get hit by incoming traffic while attempting to change lanes or even keep the vehicle straight, had this happen while making a turn and accident would have ensued for sure. Once I made it to the emergency lane, I turned the car off and back on and the problem went away. As I look on the web this is a very common problem with ford fusions, why isn't there a recall?
Vehicle stalled in traffic. Restarted after several attempts and would not idle. Vehicle ran very rough. Vehicle was towed to a local garage and the throttle body was diagnosed as the problem. Codes (p2119, p2111) came up in diagnostic tests. Also throttle position sensor in throttle body assembly has internal failure.
This has happened on numerous occasions but on this particular date I was driving with my two kids and as I was turning with traffic the power steering went out, it was all of a sudden and all the cars were going my same speed. I lost control of the vehicle and side swiped a car and also was rear ended because I stopped since I had no idea what was going on with my power steering. I will never again buy a ford because when I called the dealership they had nothing to say.
Pulled from a red light and car started shaking vigorously. Pulled over safely into a parking light and a wrench lit up on the dash board. Took it to a near by auto parts store, clerk scanned it and said it was a throttle body malfunction.
When driving the car,it wants to come to a stop,and it goes into neutral. It jerks you bad. It doesn't matter the speed. I could be going 25mph or 55mph or 70mph. Its a hazard to be driving. Took it back about 2weeks at ford dealer they said couldn't find anything wrong. Had warranty at that time.I call told them I didn't want the car anymore but they wouldn't help me. I have had the car for almost a year and have trouble with it all the time.
My power steering in my vehicle has been going out while I drive. (very scary) it has happened approximately 4-5 times. I read the manual and it said if "assist failure" comes on, turn off the engine and let it sit for 10 seconds, then turn vehicle on to reset. The first 4-5 times it did reset after doing so. This very last time, the vehicle no longer was resetting. It remains in my driveway because the "assist failure" stays on with no power steering. I called the dealership and the gentleman that I spoke with mentioned that the 2010 has a recall out for that issue but not yet the 2011. I am very upset that I did not get any assistance with this matter due to the problem not being my fault.
On june 27, 2014 I took my car to a dealership for a recall to reprogram it. On july 14, 2014, my car just stopped running while I was driving. After several attempts, it did restart after I turned off the air conditioner and radio. The next day I brought it into the dealership once again. The service person told me the same thing happened to several other customers after the initial recall and that now the throttle body needed to be replaced. When I asked why that wasn't replaced when it was reprogrammed, he said ford told them to wait until the second problem occurred before replacing it. My concern is safety. Had my car stopped running on a busy highway going a higher speed limit, I might have been killed. I called ford customer service and was given a case number and told this would be "looked into." how many might die before this recall will be done properly?
Intermittent failure when pulling out into traffic. When you press the accelerator down, the wrench light comes on and the car will only go about 5 miles per hour. Was almost hit on two occasions by oncoming traffic. If you turn the car off, then restart, it works --- until the next time it fails! I consider this a life threatening defect. In high density areas, it is not realistic to have huge gaps in traffic that would allow you to adequately protect your life, and the lives of others, every time you go to pull out into traffic.
Was stopped at a light and when started to take off car cut off and jerked forward. The "wrench" symbol appeared. Tried to start car and it shook as starting. Was able to get started and light (wrench symbol) went off. I only have @24000 miles on my vehicle and it is well-maintained. From what I have read, this seems to be a widespread problem with this model year fusion. I was lucky that I was not rear-ended or crossing a busy intersection when this failure occurred. This is extremely dangerous and could be fatal. Ford should issue a recall immediately and not after someone gets killed due to this failure.
Check my name ~ since I had my 3 fusion 11 ~ the same patterns have continued/ I almost lost my life in 2011. 2013 and 14 because of the huge transmission problems I have written proff that clearly explains the problem ~ so your " salesmen?" and " ford" in detroit refused to recognize that I even had a problem. Why would any clear thinking person dream up a story like this ~ so I am here to "tell the story" because I could have been killed ~ think of this happening to your sweet grandmother !!!! Yes, think and let me know because I am sending it to bloomberg and the los angeles times! The longer you wait the sooner I will call my lawyer who specializes in " criminal law" ~ that fits. So let's be far to the people you are supposed to serve and get this lemon law worthy issue solved! The part may cost $ 50 put think of chevy because ford fusions when you stop hiding the problem ~ fix it now!!!! Get back to me in written and I will keep this note that I will send to every newspaper around!
While driving at various speeds the car suddenly fails to accelerate. This is accompanied by the wrench light and the engine light. The engine light diagnostic code says throttle sensor. When it happens the car appears to stall out and will not accelerate but will coast. The engine is then turned off then back on and will drive normally again. It happens very sporadically. It's very dangerous to lose the ability to accelerate especially when making a turn or driving in a lane without a shoulder to pull over. From reading other posts I'm quite certain it is a defective throttle body and believe this part needs to be recalled. Lives are at risk!
I was driving on the 95 freeway in las vegas, nevada my 2011 ford fusion started jerking and idling down like it was going to shut off, but the car continued to run I get 4-5 minutes into my drive at 65 MPH and the car shut down. I didn't realize the power to the vehicle was gone at first. Cars are flying beside me, and behind me on the highway I'm terrified that I'm going to get killed or seriously injured in a accident. I coast over to the side of the highway put the car in park. I had previously taken my car to ford and they keep telling me they could not duplicate the problem so they keep sending me away. They replaced the throttle body in september 2013 and the car was fine until february this year now my car is back at ford I told them I was not taking that car because now I have a safety issue. I called the ford regional customer relationship center I have a case number, but feel I'm not getting results. I was told by the service tech at ford yesterday 6/17 that he has no idea what's wrong with my car they cannot figure it out. He said they check the tran and it all checkout fine. Please help I don't want to die by the hand of ford I want to see my grandkids grow up. I have them in my car all the time I'm afraid to put them in that car now.
Ford replaced the throttle body. As this being the 2nd throttle body replacement in 6 months. My car is now lunging forward dangerously I am afraid of driving it. Still stall on the highway. And my avg miles per gallon have plunged from 29.9 to 20.1. I only drive ford tough. But now I think its " ford the weak" and paying for a piece of crapple at 400 a month for 6 years I no joke. Dear ford I put my life in your hands. Id rather live with bad credit than be killed by a car thats failing.
Was waiting to turn in my apartment complex, pushed on the gas, RPM's shot up to over 1500 and car would not move, then it slammed into gear and took off with wheels squealing. Sounded like something was then being dragged under car. Stopped and looked but nothing, put in gear to drive to parking spot and same thing, didn't move, RPM's up to 1500 and then slammed into drive. Did make it to the parking stall where it then would not move at all when put in reverse and then into drive. Vehicle had to be towed to dealership. Seems to be a re-occurring issue with all the other complaints that I have seen. No warning lights came on at all. Definitely a transmission/transfer case problem, which I have read is common for this year. This car was bought used with 22,785 miles on it and have only had it 4 months and put 5744 miles on it. Something definitely needs to be looked into, a vehicle with 28,529 miles on it, no longer covered under the manufacturers warranty and I need to have a new transmission?? Something is wrong here. Thank goodness I bought the extended warranty!
While driving, the vehicle lost power and would not respond to the throttle in the gas pedal. The wrench light also came on the dashboard and the car jerked violently. Fortunately, the vehicle was safely slowed down to the side of the road while the jerking continued and the engine revved irrationally around 1000-4000 rpms. After turning the car off, the car was restarted and the problem went away temporarily until it happened again after about 10 minutes of drive. The wrench light does not appear again but the sluggish engine and the grinding noise that comes from the engine do not appear to disappear. This issue appears to be very common with many other ford fusions with faulty throttle bodies. Unfortunately, this car had its throttle body replaced previously but still has the same issue.
Vehicle speed 60 MPH. Rpms going from 2 to 6 MPH did not want to go over 60. Then vehicle stalled on expressway. Took it to ford dealership. They said they replaced the tbi. Still doing the same thing. Car is parked because afraid it will kill us.
3 times the vehicle has just shut itself off when driving in traffic. I put it in gear and it then starts again. Some issues with acceleration while driving also. After having the vehicle for a few months the power steering would shut off while driving. Ford has since replaced the steering column. The problem with the car shutting itself off still exists.
I turned my car on, and went to reverse. The car started beeping, and a light came on. I continued to drive thinking it was because I didn't have traction in the gravel lot I was in. I didn't have any power steering and the brakes weren't working as well as normal. When I turned off the car and let it sit for a half hour, it started up and was working just fine. The warning my car gave me was to service the advanced trac.
This is a followup report. Took my car to ford. They replaced the electronic throttle body at no charge.
I was driving at low speed on a secondary street, going about 15 MPH. Suddenly, the vehicle became unresponsive to the gas pedal. The check engine light came on and the engine was alternating between surging and stalling. This was the 5th time this had happened to me since I purchased the car in september 2013. I pulled to the side of the road, took out my phone and made a video of what was happening. The video will show that the engine was non-reponsive, surging and stalling. However, when I shut off and re-stared the engine, the problem seemed to disappear. I had taken the car to ford a few weeks ago to have them service this problem, but they were unable to confirm that there was any problem. The did not charge me to check the car. They did not tell me about the throttle body problem at that time. After I made the video, I was at ford two days ago with our escape for an oil change and showed the video to the service manager. He told me that the problem is related to the throttle body and asked me to bring the car in for service. I have not been able to return to ford as of this time.
In the beginning of december while driving my friends home my fusion suddenly jolted and then I lost the ability to accelerate. The service wrench displayed and I had to come to a complete stop in a neighborhood. A few weeks later while driving home the same thing happened and I had to pull over to turn my car off and then on again, which seems to be the only way it will allow me to drive. Fast forward to january and I began having troubles again. This time I was on the highway and my car jolted and lost the ability to accelerate. This was a major safety issue because the highway I drive on is under construction and has no shoulder. Imagine if it would have been a busy night and I had to come to a complete stop. This has happened a total of 8 times. Seems like a huge safety issue. I bought this car used with 34,000 miles on it and have to drive a lot for work.
I was driving home from work and turn left at 25 MPH. I suddenly lost the ability to accelerate and a wrench service light came on. I had to pull over and turn the car off . It took a while to start again. It happens everytime I take the car out and now shifts really rough. I took it to dealer and they said they know about the problem but will not replace part under warranty. The throttle body need to be replaced. It is just a matter of time before someone gets hurt. Please act quickly. I think this should be a safety recall.
I was driving 40 - 45 MPH and suddenly I lost acceleration and the car stalled. It seemed to have fell out of gear as the car did not 'die', there was no longer any response in the gas pedal. I utilized what remaining speed I had to navigate to a safe place to pull off the road. I turned off the car and turned it on again and could drive again. This happened 2 more times on the way home (total distance from first failure to 3rd failure was less than 2 miles). Each time the car is shut off and restarted the 'wrench' / check engine line does not return. I had it towed to ford dealership today, however after reading the countless experiences of the same exact ordeal, I felt it necessary to capture this incident here. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
I was driving on the highway, first my check engine light came on, then I drove a little farther and the wrench light came on and the car powered down to 5 MPH. I had it towed and took it to the dealership today, and they are telling me that its the throttle body. I see all these complaints and it enrages me that something has not been done about this, I could have cause a major accident due to trying to get over to the side of the road. They need to hurry up and do a recall so someone else doesnt get stuck having to shell out $420 dollars like I did.
My 2011 ford fusion sport awd lost power on the pittsburgh parkway after leaving a hockey game last night. I was driving, and without warning the car lost all power. The wrench light came on in the dash. This is the second time it happened in less than 2 weeks, with the same thing happening the first time. As my speed lowered, I tried crossing 2 lanes to get to the side of the road. I put the car in neutral, shut the key off, and tried restarting the car with no luck. (this worked the first time). I finally got to a berm, put the car in park, prayed, and it restarted after the second try. I made it home without any problems, but I think I lost 20 years of my life praying that I didn't get hit on the parkway. My car has 39k currently. This issue needs to be addressed immediately, if it hasn't already!
I was on the freeway driving approximately 65 MPH and the car just suddenly shut off. I managed to coast off the freeway and was able to start it back up but shut off again two blocks down the road. It continued to shut off all the way to my mechanics shop. My mechanic found the issue to be with the throttle body. I had the throttle body replaced. He advised me that if the issue persisted that I would have to go to ford dealer to have the powertrain control module reprogrammed.
I was driving on the freeway when suddenly the vehicle lost speed completely and the wrench light turned on. I was fortunate enough to be driving fast enough and in the right lane and so was able to exit the freeway but the vehicle was extremely slow, not even 1mph. It did begin to shake while slowing down. This is an extremely dangerous malfunction. Had I been in the left lane it would have been impossible to remove myself off the freeway safely. This is an issue that must be addressed.
Driving on freeway the car went limp and lost speed without responding to gas pedal. The wrench light came on at the time it happened. This happened twice, first time yesterday on the freeway, second time today while on freeway going to work. Once I was able to pull over and stop the engine, it car started up again and ran.
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