Tl* the contact owns a 2011 ford fusion. The contact stated that when she started her vehicle, the steering wheel was firm. The contact stated that the steering ceased. The contact was unable to shift the vehicle out of park into reverse due to the failure. Neither the dealer nor the manufacturer were informed of the failure. The failure mileage was 36,000.
2011 Ford Fusion transmission complaints
Page 2 of 10: complaints 11 to 40 of 268, newest first, as owners wrote them.
My ford fusion hybrid has recently stopped working as a hybrid and runs mainly on the gas engine. After reviewing similar problems with this vehicle by other owners, I now understand that the high voltage battery (hvb) seems to be pre-programmed to become inoperable after approximately 9 years even though there is really nothing wrong with the battery. The posts I've read suggest resetting the age of the hvb by using the appropriate hardware and software. My question is why doesn't ford motor co. Service department alert customers to this easy fix?
For the last year experiencing progressively worsening drivability issues. The most concerning is steadily increasing throttle lag (time between applying more pressure to accelerator and vehicle responding), which I view as a safety issue. The vehicle does not respond appropriately when applying throttle, which may increase risk of accident b/c vehicle may not accelerate properly when needed either placing me at risk because it leaves me in the path of another vehicle or prevents my vehicle from expeditiously responding to avoid another vehicle.. Secondarily vehicle now operating almost exclusively in gas power mode (worsening mpg efficiency) but also causing jerking/hesitation when transitioning between gas/EV modes. This powertrain was not designed to work in gas only but as a partnership between gas/EV, therefore in gas alone is not working properly. Internet search reveals many other owners experience same problem. To dealer service x 3 - 1st 2 dealer said nothing wrong. Finally given a ford service bulletin (attached) that ford is aware for at least 4 months and forbids service to the car! Thus I have an unsafe vehicle that ford has no solution for repair for at least 4 months, and no indication of when this will be addressed.
My car when put into drive would make a clunking noise and lunge forward, also when up shifting and down shifting it would be harsh and clunk. I took it the ford dealer and they said I needed a rebuilt transmission put in at a price of $5490, because the one in it had to many problems and would cost more to fix then the rebuilt one, so that's what I did the car only had 71438 miles on it.
There is delay is gear, harsh shifting from park and also while driving. Ford dealership fails to service airbag recall and throttle bottle recall. Ford says f635 transmission is 'service-free' and transmission fluid doesn't need replaced until 150k miles. At 140k now, my car's transmission is failing completely. Ever since first owning the fusion, the car has rough and delayed shifting through park-reverse-neutral-drive-low and through drive gears 1-6. Quite dangerous to have this occur when driving highway speeds through mountains. Ford is a criminal company - I want them to buy this junk of a car back from me. Absolute garbage company and garbage car.
Vehicle goes to high speed when backing up in reverse, and is uncontrollable. Even pressing the brake pedal is not enough to sop the vehicle. It is sometimes necessary to change the gears on the automatic shift this is very dangerous, and could cause a serious accident. Has happened twice in the last several months. It recently happened yesterday dec.2, 1919. During this incident, I put the vehicle in drive to prevent hitting the vehicle behind me in a walmart parking lot, and found that the vehicle was revving out of control going forward.
Drove at 25 miles per hour my car suddenly jerked and hesitated on acceleration. At this time a wrench light came on and my car completely loss power. I could not accelerate and the car moved at 10 miles/hour. This was very dangerous! I was lucky because it was in the early morning, not many traffi. I could have in car accident if it happened in a rush hour. I have taken my car to ford deller and could not find anything wrong. This has happened many times in last several months. You guys really need to get all of there ford fusions off of the road.
Tl* the contact owns a 2011 ford fusion. When accelerating from a red light, the vehicle violently hesitated to accelerate and the check engine and wrench warning indicators illuminated. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was not made aware of the failure. The failure mileage was approximately 168,000.
While taking a one lane exit on the freeway going at 30 miles per hour a wrench light came on and my car completely loss power. The car coasted until it came to a complete stop. This was very dangerous! I could have died. You guys really need to get all of there ford fusions off of the road. I could not accelerate or brake to slow on the freeway. I waited 5 minutes and the car turned on with no problem. My mechanic could not replicate the problem so he said there was no problem. While looking online this is a throttle body issue. Which needs to be recalled immediately. I can't work if I can't get there with a car that I've purchased!!! I refuse to drive this car!
Tl* the contact owns a 2011 ford fusion. While driving 40 MPH, the transmission seized and the service now, power steering, and advancetrac warning indicators illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and stated that the vehicle had excessive mileage. The dealer was not contacted. The failure mileage was 199,000.
Throttle bottle pops a code. Wrench light comes on while in motion and suddenly stalls. I can pull over and shut off vehicle to clear code. Restarting vehicle works amd I can drive to my destination. It does happen again usually next day. It does not matter the speed of vehicle. Mechanic started failed throttle body. My car only has 121000 miles. Is this still covered by ford. 2015 a judgement covered vehicles for 10yrs or 15000miles whichever came first.
The car is continuously reporting high temperature, when in fact the engine is working at normal temperature. Coolant fluid are at the correct level and manual/visual inspection of the engine compartment does not show any evidence of high temperature damage. After replacing the coolant sensor, the ecu keeps reporting the same problem. Other than that the car works just fine. This always happen when the car is in motion even after a few minute of turning it on during the morning before the engine gets warm. The car has only 24k miles.
8 different times while driving at various speeds my car has slipped out of gear and I had to try to steer to side of road. Stop. Start car again. Last weeks time, the 8th time, was on hwy 85 in atlanta traffic. I was accelerating around someone that was having a problem and it just wouldn't go anymore. I was so lucky to have a marta bus behind me that slowed. So I could stop. Then start again and take off. Otherwise it would've been a huge accident because someone would've hit me. I've reported this to my ford dealrship each time. This last time he said ford focus and fiesta were just recalled for same issues. Please look into the transmission on the ford fusion as well. The other times I was on two lane roads. Able to pull to side of road. It's very scary though for your car to just go into neutral and you not be able to go anywhere.
I just purchased this vehicle used from a local dealer on 05/16/2019. I noticed an occasional hesitation when I accelerated sometimes. Conversely, it seemed as though the vehicle suddenly lurched ahead when I was barely engaging the accelerator. This odd occurrence has become more frequent the more I've driven the car. To the point that I looked for paperwork to take the vehicle for possible transmission service. Over the past couple of weeks, I've begun to hear of issues with the ford focus and ford fiesta that sound exactly what I'm experiencing. I use today's date as when it happened, but it has been happening with increasing frequency as I've driven the car.
Power steering light coming on, car randomly losing power while driving.
Tl* the contact owns a 2011 ford fusion. While driving 60 MPH, the contact heard an abnormal noise coming from the vehicle. Prior to the noise, the contact noticed a burning odor. The vehicle was taken to an independent mechanic who found grease inside the transfer case. The vehicle was taken to paramount ford of valdese (101 malcolm blvd suite a, valdese, nc 28690, (828) 338-9348) where it was diagnosed that the transfer case needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 60,000.
On, november 10, 2016, I pulled into a parking spot in a shopping plaza. I put my car in park, took my foot off of the break and my car started rolling backwards. I put my foot back on the break and pulled the emergency break and my car stopped. I didn't know what was wrong, so I put the keys in the ignition and tried to start the car and it wouldn't. I called a tow truck, had it towed to a ford dealership where they replaced the sifter cable. I had 84,561 miles on the car at the time. This past weekend, march, 16, 2019, I pulled into a parking spot in the fells point area of baltimore, put my car in park, took my foot off of the break and my car started rolling forward. I pulled the emergency break and the car stopped. I tried to start the car, and it would not start. It is a problem with the shifter cable again. I've only put about 23,000 miles on the car since the last time it was replaced. I am currently waiting to hear from ford to see what they are going to do about it.
The steering components for my front end frequently break and the transmission has been rough ever since I got my car in 2015
I had recently purchased a 2011 ford fusion se and my vehicle has rough downshifting. I had read online about a lot of the years having these transmission issues. When in a lot of traffic harsh downshifting happens which means more brake pressure and I feel like this is unsafe as it could cause a accident.in traffic I feel like the car is unsafe to drive
When traveling on a highway the car shifts hard and will not accelerate. Dealer would not replace throddle body when asked to. There is a recall on this. I also suggested a software update. I was told I need a new transmission. The car has been sitting since last year. I purchased a new car.
2011 ford fusion. Consumer writes in regards to throttle body malfunction. *lad the consumer stated the vehicle stalled out and loss power numerous times while driving. The dealer was notified. The vehicle was not included in the recall due to being over the mileage limitations.
Tl* the contact owns a 2011 ford fusion. While driving 45 MPH, the vehicle inadvertently decelerated and came to a complete stop. The contact had to turn off the engine because it was still on when the failure occurred. When the vehicle was restarted, it functioned properly. The vehicle was taken to an independent mechanic and it was diagnosed that a sensor needed to be replaced. The vehicle was not taken to a dealer for diagnostic testing or repairs. The manufacturer was not notified of the failure. The failure mileage was unknown.
Supplemental to nhsta 11v574000, my 2011 ford fusion fwd continues to suffer wheel stud fracture. A total of 5 studs have fractured, 2 prior to recall and now 3 studs after recall and complete stud replacement. I can provide pictures upon request, the latest was a day ago with 142,525miles.
Vehicle started leaking transmission fluid from the seal mechanic said it is a problem with this year ford fusion and there should have been a recall
Takata recall still waiting, on back order as of 11/14/2017 automatic transmission downshifts harshly, and I had to pay ford dealer to reprogram it even though there is a service advisory for this problem.
Car spontaneously shut down with no power to engine while driving on highway when check throttle/transmission warning light came on. Problem is related to the federal safety agency action number: pe13003. Dealers refused to fix it. Ford corporate never responded to my mail.
Tl* the contact owns a 2011 ford fusion. While driving various speeds, the transmission and check engine warning indicators illuminated. The contact stated that the vehicle lost power and stalled intermittently on more than one occasion. The vehicle was taken to an independent mechanic where the following error code appeared: throttle body assembly error code (p2119). Town and country ford in charlotte, north carolina was made aware of the failure and stated that they were unaware of any recalls regarding the failure. The manufacturer was made aware of the issue and stated that the vehicle did not qualify for the extended mileage warranty coverage. The failure mileage was approximately 154,000.
Battery, starter and flywheel. Flywheel missing teeth possibly after failed battery. Originally my car was jump started by aaa 01/2014 due to battery failure. Was advised to get battery replaced. Which was reluctantly replaced by ford at 36,805 01/2014. Unfortunately, this may have triggered a noise that I ignored for a time, where when the car would start sometimes it would make a loud noise. It was not every start, but it did become increasingly pronounced. In may I finally went back to the dealer who said I had teeth missing from the starter and fly wheel and that it was my fault for trying to start the car while it was running (though my car has the start lockout feature). The dealer wanted over $1700 to replace flywheel and starter. Opened a case with ford and they covered the majority of the repair, leaving me with about a $450 deductible. After the repair was approved, dealer re-classified the problem as the starter staying engaged which distorted the flywheel. I raise this case, because I think perhaps the failed battery could have been the cause, but further the replacement battery failed again in 6/25/2017, which I replaced again. On my 3rd battery. May be worth noting that my vehicle is equipped with integrated navigation system and display. Could battery failure also be the source of repeated fan blower motor issue?
I was driving on a busy city street during rush hour when I noticed the car jerking when it changed gears. The RPM would shoot up high then back down while losing power to the vehicle. I managed to get to an auto advance store where I had a diagnostic done since my check engine light was on. The diagnostic came back with code po455 twice and po457 twice. It was then explained that too much air was getting into my fuel system. I proceeded to go to the ford dealership, which was a half mile away. On the way, my car continued to jerk and loose power and some points. Then everything digital which one displays my mileage and the other displays how many mile till empty displayed intermittent lines and the wrench illuminated on my dashboard. At this time my car was on but quickly lost power to go forward. It almost got rear ended by the car behind me. I put on my turn signal and I coasted to the side of the road, turn off my car waited a few minutes the turned back on and put it in drive. The car would not move forward. The engine just revved up like I had it in neutral. I put it back in park then put it in reverse. The car would operate in reverse. Had to have car towed to dealership. Three months prior to this incident, I had to take my car to the dealership because of excessive battery acid on my positive terminal that had eaten through the wiring harness. Had to have harness and battery replaced. I still notice issues of battery acid accumulating around the screws on the battery harness and positive lead again.
Tl* the contact owns a 2011 ford fusion. The contact stated that the transmission shifted abnormally in between gears. The failure occurred without warning. The vehicle was taken to the dealer, but was not diagnosed due to the diagnostic fees. The manufacturer was notified of the failure and referred the contact to the federal safety agency. The failure mileage was approximately 86,000.
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