Driving on highway, left lane at 72 MPH, car made a clunking noise and shuddered, instantly lost ability to accelerate engine, tach dropped to 720 RPM, transmission acted as if it was in neutral. Pulled off highway to shoulder. Engine continued to run, but no response from accelerator.
2011 Ford Fusion transmission complaints
Page 8 of 10: complaints 191 to 220 of 268, newest first, as owners wrote them.
While driving on the freeway, the engine stalled. A wrench symbol came on the dashboard. The car started lurching forward and was nearly hit by two other vehicles from the rear. I was able to stop. I turned off the engine and after a few tries, the car started up again. This has occurred at least another 20 times since then. I've spoken with ford over the phone repeatedly and explained that there are numerous web sites discussing this as a throttle body problem. But ford refuses to acknowledge the problem and have told me that they're not even sure if it would be covered under the power train warranty.
Tl* the contact owns a 2011 ford fusion. The contact stated that while driving approximately 75 MPH, the vehicle would not accelerate when depressing the accelerator pedal. The check engine warning light was illuminated. The vehicle was towed to a dealer where the failure was unable to be replicated. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure and current mileage was 40,500.
I was driving home from work when my car started to slow down and wouldn't speed up after applying the gas pedal. Then it started to lurch, or jerk forward, and the 'wrench' indicator light came on. I was able to pull over and apply the brakes, which worked but were grinding. I left the engine running while waiting for a tow truck, for fear of not being able to get the engine started again. The problem was a bad/faulty throttle, which was repaired. I have seen similar complaints on the federal safety agency website and, due to the dangerous nature of these incidents, I urge a recall be issued for all applicable vehicles.
Vehicle loses all power while driving. Wrench light appeared the first 7 times, but after turning the vehicle off and restarting, it goes away and car drives like normal. Today while driving it happened at around 60mph. Both the wrench light and check engine light came on and after a restart the check engine light stays on. Vehicle barely limped the rest of the 5 miles to my house. This has happened at high speeds on the freeway as well nearly causing multiple accidents. Currently waiting on dealership to come back with a quote to replace the throttle body. Ford needs to issue a recall notice and warranty the cost of the replacement before someone gets killed due to this issue. They are just weighing the cost of a lawsuit due to fatality vs. The cost of warranting the malfunctioning part. Paying a few million to a family is cheaper than paying to fix ~725,000 vehicles. Work with the throttle body supplier, get your qa/qc under control, and fix the issue guys. *tr ## VIN failed ##
On the morning of february 7th 2013, I noticed the vehicle's acceleration and deceleration was ridged and jumpy. Prior to this problem, the vehicle has shut off randomly approximately three times while in drive and in motion. This prompted me to bring the vehicle in for maintenance at a ford dealer auto center. They determined the power takeoff unit and drive shaft were faulty, replaced both parts and returned the vehicle to me on february 15th 2013. On march 18th 2013, the vehicle shut off again while driving at highway speeds on a busy road, forcing me to navigate cautiously to a shoulder. The engine light and wrench light were illuminated this time. I shut the vehicle off, waited 5 minutes, and restarted. The engine light remained on and the vehicle was drivable. I quickly returned the vehicle to the previous ford auto center, in which they discovered the throttle body was faulty. They replaced the throttle body and returned the car to me on march 21st 2013. On march 22nd 2013, the engine cover fell off while the car was in motion, I immediately returned vehicle to the previous ford auto center, they replaced with new engine cover. As of today, the vehicle is again showing hesitation at acceleration and deceleration, RPM dash meter needle bounces plus minus 500rpms during acceleration and deceleration. Breaking is not smooth or instant, the vehicle tends to jump during breaking. At coasting speeds, the vehicle also jumps. These are similar problems that occurred prior to the vehicle spontaneously shutting off. This problem is alarming and an extreme safety hazard to yourself and others around you, notably at high highway speeds. Ford has been presented with the issue and has claimed that the issues are all unrelated, even though the vehicle shuts off each time. I am concerned for my safety and the safety of others driving this model, 2011 ford fusion sel awd.
I was driving 30mph down a busy street, with back-to-back traffic, when the car jolted forwarded at which time the wrench light became illuminated on the dashboard, the car immediately started bucking (going forward and backward) and I lost all control of the accelerator. The car immediately slowed to a crawl while continuing to "buck." this incident forced everyone behind me to slam on their breaks and I was nearly hit from behind. I was able to maneuver the car to the side of the road safely. My children were in the car and had I been going any faster, they may have suffered from whiplash when the car jolted forward, started bucking and slowed to a crawl simultaneously or this incident could have lead to a several car pile up since this happened during the busiest time of day. A tow truck was dispatched and towed the car to the nearest dealer. The dealer advised that the throttle body motor failed and when it did, the throttle was forced shut (error code: p2112).
After it sits for a day 1st and second gear slip but after it warms up its fine and the transmission fluid is black.
While driving my car lost power. I was not able to accelerate. I stopped the car, turned it off and turned it back on again. I was able to continue driving. Took the car into the car dealer for investigation. They did not find a problem. On 5/8/2013 I was driving down the highway at a speed of 73 MPH, all of a sudden my car lost power and started jerking again. I was not able to accelerate. I pulled over, turned the car off and turned it back on and was able to drive the car home. The next day I took it to the dealer and they said the throttle body was sticking. They cleaned it and said if it happens again it would have to be replaced. On 5/31/2013 I was driving down the highway at a speed of 70 MPH. My car lost power again and starting jerking. I turned the car off for about 1 minute, turned it back on and was able to drive home.
I was driving home from school (this has happened before, just not as bad) and my car stopped responding. The wrench light came on and the check engine light came on. I was on a really busy road, so I had to pray that I would not get hit. I turned off the car, and tried to restart it, but it did not want to restart. I sat for a few seconds and was finally able to get it restarted. This happened numerous (probably 6-8 times) on my 12 mile trip home. I took it to the shop this morning and found out it is the throttle body. I just looked it up online and have found out this is a common issue, and that the dealerships (when the car is under warranty) act like they don't know what it wrong. This is not right. There needs to be a recall! I don't have a warranty now, and I took my car to the dealership before the warranty was up and they said there was nothing wrong with it multiple times!!!!
When driving at 65 MPH after approximately 15 miles, the car stalled and wrench light appeared on dashboard. I was able to pull onto the side of highway and turned off the car. Restarted the car and continued driving. While approaching intersection at 25 MPH the same issue occurred. Took to the dealer and paid $114 for a diagnostic test only to find out that the car wasn't spitting out any codes. Dealer drive it on three separate occasions and could not replicate the problem. Same problem is happening with fusion car owners and the throttle body is fixing the problem. Ford needs to issue a recall to correct this problem before it results in accidents or deaths.
On may 9, after exiting the interstate and coming off the ramp onto another highway, my car had no power when I went to accelerate. I managed to get to the side of the road. When I placed the car in park, it began to jerk. I cut it off and sat there for a minute. I started the car again and it didn't jerk anymore, so I decided to try and drive home. Luckily, I did make it home (only had @3 miles to go). When the car was started the next day and while it was sitting in the driveway, the rpms would go up and then down and the car cut off. When I was taking it to the dealer for repair, it would surge while sitting at a stop light. Had the car repaired. Invoice says the throttle body was replaced. This is apparently an issue with this model car and ford should be made to fix this problem. It's definitely a safety issue!
Driving 70 MPH on road heading home, car stalled/no power, gauges died, was in right lane and able to pull off to right shoulder without getting rear ended. Once stopped, put car in park and turned off key. Wrench light also showed in dash before turned off. Sat for a few minutes with car off, then restarted car. No lights in dash when restarted, so put car in drive and took off down the road. As I accelerated, car stalled/lost power again, gauges died, dash lights of engine and wrench appeared this time, steered to right shoulder and again was able to get off without being rear ended. Turned key off again. Sat for awhile. Started car again, engine and wrench light were on in dash, pulled out onto the road again, driving slowly. Turned car around and headed to repair facility. Drove slowly without going above 50 MPH, lights stayed on in dash and made to repair facility that was about 3 or 4 miles away, driving slowly, not the usual speed limit for the road. Repair facility read the code which came up throttle body and suggested contacting the ford dealer. Waiting for return call from ford service manager at this time. Found investigation opened by the federal safety agency in march of this year regarding faulty circuit board for the throttle body.
I was on the expressway with the cruise set at 72. The car itself shut off the cruise and began immediately de-accelerating. Pressing the gas pedal had no effect - the engine remained in idle. The wrench bar indicator lit up. I pulled off the side (huge potential safety issue had there been traffic around) and shut the car down in neutral. Restarted - same issue - would not accelerate - it was as if the throttle was disconnected. I put the car in park, shut down, waited 2 minutes, and restarted. All functioned normally. Ran the vehicle health report test and no indication was made of an electrical issue. .
I was stopped at a light and when the light changed the car got up to around 15mph when the car stalled. I then put the car in park and was able to restart it. It ran fine for a few days and then there was another incident. I was at another stoplight and made a right hand turn. The car stalled again and was able to be restarted after placing the gear in park.
Tl* the contact owns a 2011 ford fusion. The contact stated that while driving approximately 50 MPH, the vehicle began to decelerate and lose power independently. The contact shut the engine off and was able to restart the vehicle. The failure recurred intermittently. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 39,000.
Accelerating from a stop at green traffic signal, my 6 cylinder fusion accelerated to approximately 25 MPH and the engine stopped. I had no problem coasting into a nearby parking lot on my right. I turned the ignition off and after 10 seconds I restarted the engine. I drove home without incident afterwards.
Driving to work running fine first 18 miles then stalled and wrench light came just luckily was close to wrecker service. Car would start sluggishly but when gas pedal pushed stalled and check engine light and wrench came on. Had to have it towed to thornhill ford at chapmanville, wv.
Driving on state highway at 55 MPH. Vehicle shuddered, then lost power though engine was still running. No response when accelerator pressed. "wrench" warning light on. Pulled off the road, turned engine off. Restarted engine. Warning light off. It happened again twice yesterday and once today so far. Took it to the ford dealer who said there was no code showing on the computer diagnostics. Mechanic drove car and was unable to reproduce problem. Instructed to return vehicle to dealership if problem persisted, which I expect it will. Dealership said they suspect a throttle body problem, but since the code didn't show on the diagnostic and the car is under and extended warranty, they cannot replace it until it does.
Driving on interstate at 70mph and felt a shutter then lost throttle response. Pulled over started car to only have run until accelerator was pressed, then vehicle would quit running. Finally got a dummy light (wrench light on dash) and limped car home. Did some google research and found a mountain of complaints of throttle body going bad. Went to dealer and they would not give any hints without hooking to diagnostic tool. Decided to throw $200 away on new throttle body. I noticed the part number has changed a little from original. I can only assume to incorporate a fix for the massive amount that are failing. I hope it works.
Driving on highway at 65 miles went car would lose power and couldn't accelerate and car started to shake when came to a stop, cut car off, waited a min, cut car on, took a couple extra cranks before turning over, and car worked fine this had happened 3 times and is very random and dangerous.
As we were driving in the freeway at about 70 MPH on april 7th 2013, the car lost power and stalled out in the middle lane of the freeway. At that exact moment the car felt like it jerked hard and then stalled and the light with the wrench symbol came on in the dashboard. Then it immediately disappeared after being on when the car jerked and stalled. Manage to put hazzard lights on and make it safely to the freeway shoulder where the car after a couple of minutes trying and waiting started again as if nothing happened. After turning the car off the car would not turn back on and sounded like the engine was struggling to keep up after the car was jump started. The car then was making sounds in the engine bay and managed to make it to a gas station couple feet away and the car died again after turning it off to refuel once again had to get the car jump started. Car once again started to feel and sound as if it was struggling to stay stable. Had the car towed the next morning to local ford dealership where they replaced the battery and install a new throttle box. Computer code at dealership determined cause of problem was due to faulty throttle box.
Car started rough, had very little power when pulling out of garage and the wrench light came on. I could hardly make it to the next drive. Put in reverse and put car back in garage. When I took it into ford for service there were no codes but they updated the computer hoping it would fix the glitch. On april 4, 2011 it happened again. This time I was stopped at a light on a highway when I gave it gas it started forward, the wrench light came on and once again little to no power when pressing on the accelerator. (I was lucky to not get rear-ended.) I out on the hazards and slowly coasted into a parking lot. I called ford and had it towed back to the dealer. This time it threw codes so they were able to determine the issue which was the throttle body and it was replaced. (thankfully this was all under warranty.) this is a very dangerous issue. I was 3 lights away from getting onto the interstate during rush hour traffic. I hate to think what would have happened if this had occurred on the interstate.
While driving on cruise control approximately 70 MPH, the car lost all acceleration. The engine is 4 cyl. Engine light came on. Coasted to right of freeway and came to a stop. Turned ignition key to off and then restarted car. Placed in drive and drove and accelerated fine there after.
I was going through a school zone on my way to work. When I reached the end of school zone I attempted to accelerate but the engine would not. There was no throttle response and the engine was in a very rough idle. I pulled over, shut the car off, waited about 5 min and started it back up. On start-up, the engine cranked a few extra times before it finally turned over. I was able to drive again after that but noticed that the rpms jumped around when I was in third gear between 1500-2000 RPM. Seeing the rpms jump around like that made me think that the engine was going to lose power again, as it is characteristic of this problem. This is third time this has happened to the car.
While driving, engine completely loses power and wrench light illuminates on dashboard. Pull off of road and stop car and really rough idle. Turn engine off and restart and wrench light goes out. Engine runs fine after. This continues to occur on intermittent basis. Sometimes happens 3-4 times within about 10 miles. Other times it has gone hundreds of miles between incidents.
Had the vehicle for about a month but had only driven it about 600 miles. (feb. 21, 2013 - 21,700 miles) my wife was driving along a 4 lane road doing about 50 MPH when she noticed the car suddenly losing power. She was in the left hand lane with no shoulder or room to move to the right lane because of traffic and was almost rear-ended by a dump truck who had no idea she was rapidly slowing down because she wasn't putting on any brake to indicate this. She brought the vehicle to a stop but it would not move even when the gas pedal was depressed. She thought it had stalled but later told me she didn't notice any dash lights on. She turned the key off and restarted it and it ran fine the rest of the way home. Called ford dealership where it was purchased and he asked about engine code lights (of which none were showing ). He said without a code he couldn't do anything. ( march 7, 2013 - 22,400 miles ) turning a corner from a stop the car accelerated and then lost power, engine seemed to sputter and run rough, pulled over and stopped. Wrench light on dash was on, depressed accelerator pedal but nothing happened. Engine was running but tachometer didn't move at all when accelerator was depressed. Turned engine off, restarted, wrench light went off and ran ok. Have also noted that transmission shifting is not always shifting as smooth as when we first started driving it. It seems to jump or lurch in at least one of the gears but this is just an intermittent problem right now. I will take note of this and report back. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
I was driving on the highway and I started to feel the car jerk forward slightly about once every ten seconds. About a minute or so later I could no longer accelerate and the amber wrench light was illuminated. I coasted to a stop and pulled over onto the shoulder. When I came to a stop the rpms were very erratic and bouncing between 500-1000. I shut the vehicle, waited a minute, then started it back up. On start up the engine cranked a couple more times than usual but finally turned over. The car ran fine and I was able to continue driving.
While driving at highway speed on an incline, the car lost all propulsion power. After several seconds, the check engine wrench light turned on and I pulled over to the side. Shutting down the vehicle, waiting 1 minute and restarting cleared the check engine light and restored power. The same thing happened 6 weeks later, while idling at a traffic light. After restarting, the system failed again 2 minutes later while driving on level road at 15 MPH. The car rested for 2 hours and was then driven without incident to the dealer for repairs. The service technician performed eec test, ppt and component tests, then replaced the throttle body. No subsequent incidents after 1 week.
While driving to work one day my car shut off right after a turn going down a hill, the dash was illuminated and no lights were on other than the dash. I put the car into park and turned it off then started it right back up, it ran fine after that. There is another issue as well though, while driving it hesitated by shifting at higher RPM's than it should and took it to dealer on monday february 25, 2013 and they still have it with no explanation as to why it did any of those things that I mentioned. The only thing that the service guy says is "well until it is billed out I do not know what is going on with the car." I am very frustrated and just bought this certified pre owned two weeks ago. There should be a lemon law on certified pre owned cars, this is not cool. It has caused a headache for me and now I am stuck paying for a car I cannot even drive right now.
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