2.when it came on this time it said “Power steering assist fault” see manual then shut completely off on me. I cranked it back up and it ran for about 30 seconds and shut off again. I cranked it up again and the wrench illuminated and stayed on so I drove it home and parked it Sunday. Now I am bringing it in to you all. It seems to be some serious power/electric issues going on with this car.
2013 Ford Fusion steering complaints
Page 5 of 14: complaints 101 to 130 of 389, newest first, as owners wrote them.
Recall issued by Ford 15S14 stating "If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist. Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash." This recall was performed July 8th 2015 at Twin Hills Ford dealership at approximately 30k miles. This exact same problem has happened again at approximately 60k miles and though talking with Ford they will not admit fault to a poorly designed steering motor with an identically poorly designed safety recall solution. This is a safety issue that I feel I should not have to pay upwards of 2500 to repair. Especially after the "solution to the safety hazard" has been performed. This issue puts others in danger and was not adequately resolved.
Went to turn the car on and the message "power steering assist fault" kept blinking on the dashboard. Luckily wasn't driving or this could have turned into an accident. Sat in the car for a couple minutes and turned the car off and on. Message didn't appear again, but I'm nervous to drive longer distances than the 6 mile trip from my place of work to my house. I've read that there is a recall on other fusions in the same year as mine. However, I don't know if the VIN is included. I think they need to 1.) send out a notice to all fusions of that year for a recall and 2.) include other VINs in this recall. I now am nervous about driving this car and I plan on having this looked at by a Ford Dealership promptly. Please get this addressed.
Drove my car to work just fine and my wife got in it to go home and power steering assist fault light came on looked it up and found out that are vin is not recalled looked up how to fix it and there was at least 200 people that has the same issues that’s a lot more then the 23 recalls for that car
While driving, the vehicle flashed the "Service Power Steering" warning. After arriving at my next destination and restarting the vehicle, the alert changed to "Service Power Steering Now", and the power steering became completely unresponsive. According to the dealership, the power steering assist has failed and the entire rack and pinion assembly will need to be replaced, a roughly $2000 repair. After doing some research, this issue has resulted in recalls on other Fords, including Fusions, within the same year model, but not my specific VIN. And judging from the other feedback on the federal safety agency I'm not alone. It's quite apparent the recall needs to be expanded to include this model.
Car was parked in the driveway and when started after 4 days, a message came "Active Power Steering Assist Fault". Steering became too hard to operate. This could have happened while driving and would have resulted in a collision. There are recalls for the same issue for 2013 Fusions but not my VIN. I think this recall should be expanded to include more VINs as I am reading similar complaints. Vehicle only has 72000 miles on it.
November 1, 2021 I noticed that all of a sudden the warning light for power steering came on. I managed to get the car to the house and now the steering is locked. I have no remedy. I have been nervous about the car every since. I need my car repaired. The warning should come before all out failure! That’s not a warning it’s an ambush!!
The contact's daughter owns a 2013 Ford Fusion. The contact stated while driving at various speeds, excessive force was needed to steer the vehicle. There was no warning light illuminated. Neither the dealer nor the manufacturer was notified of the failure. Upon investigation, the contact discovered the federal safety agency Campaign Number: 19V632000 (Steering) which he linked to the failure. The vehicle was not repaired. The failure mileage was unknown.
The contact owns a 2013 Ford Fusion. The contact stated while driving 75 MPH in the rain, the vehicle inadvertently lost power steering functionality. The power steering assist warning light illuminated and the message to "Pull Over" appeared on the instrument panel. The contact stated she veered to the side of the road and turned off the vehicle. The contact restarted the vehicle, but the power steering warning light remained illuminated. The contact stated she was able to continue to drive the vehicle at a lower speed and manually steer the vehicle. The manufacturer was notified of the failure and informed the contact that the vehicle could not be repaired under the federal safety agency Campaign Number: 15V250000 (Steering) because the VIN was not included in the recall. The dealer was notified of the failure and advised the contact that she would be responsible for the cost of diagnosis and repair of the vehicle. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 107,000.
The contact owns a 2013 Ford Fusion. The contact stated while his girlfriend was driving at an undisclosed speed, the power steering assist warning light illuminated, and the vehicle lost power steering functionality. The contact stated that assistance was needed for the driver to steer the vehicle into a parking space. The driver restarted the vehicle however, the vehicle did not regain power steering functionality. The vehicle remained in the parking space. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 94,000.
While driving on the interstate, the power steering on the car suddenly stopped working and has not come on since. This was a major issue as I was driving 80 mph on the interstate and had trouble steering after it gave out. After taking this to the Ford Dealership I was told that it would be a $3,100 fix. There were not any warning signs before this event and the car had been in perfect condition.
The contact owns a 2013 Ford Fusion. The contact stated that when the vehicle was started, the power steering failed to operate as designed. The contact took the vehicle to the dealer and was informed that the EPAS gear failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and referred the contact to the federal safety agency for assistance. The approximate failure mileage was 79,000.
The steering wheel attachment bolt has not maintained torque. As a result, the steering wheel has loosened over time. I fear the steering wheel may separate from the steering column shaft, increasing the risk of a crash while driving.
Vehicle suddenly lost power steering and warning messages appeared about "steering assist fault" and "service AdvanceTrac". Dealer diagnosed the issue as a failed electric power steering rack but claimed the issue was not covered by recalls. These two Ford recalls appear to describe the exact scenario: 19S26 (19V‑632) & 15S14 (15V‑250)
While on vacation in NW Ohio my power assist failure light came on and I lost my power steering. It was terribly hard to turn and scared me. My sister looked up to see if there were recalls on my 2013 Ford Fusion SE for this problem as we were together and found 17 recalls and over 1500 complaints for this same car year and problem but my VIN was not listed. My VIN needs to be included and I should be reimbursed. This malfunction happened on Sat afternoon July 17, 2021. I got my car into Taylor Kia dealership on Monday on July 19, 2021. My friend is the Sales Mgr. there and got my car in and gave me a loaner to use. they checked for recalls too but none found. It had to be fixed so I told the service dept to go ahead. While the car was there when I had to return home I had them put my back brakes and rotors on and 2 filters I needed. The first assembly parts were damaged and had to reorder. That came in Monday July 26 and repairs were made and finished July 27. I wasn't able to get back up until Friday to exchange the loaner for my car. I had them bag up the bad rack and pinion and brought it home in case you or Ford need it to validate this power steering failure for recall.
I was driving my car and my power steering assist fault came on and the steering wheel locked up. If I would have been turning at the time I would have wrecked. The vehicle had to be towed to the Ford dealership. Since I have on the car the light has came on a couple times but immediately turns off. It is at the dealership where they are telling me it is $2400 to fix.
Vehicle sporadically (more so on cool/cold mornings) receives an error light on the dash indicating problem with power steering/traction control and hill assist. When this occurs, vehicle loses power steering. Very dangerous if unexpected and traveling at higher speeds. Ford is aware of this problem and has issued TSBs. Does there have to be fatalities and law suits before something is done? Consumer should not have to pay $2200+ to repair a problem occurring across multiple vehicle years and models.
The contact owns a 2013 Ford Fusion. The contact stated that while operating the vehicle, the steering wheel started jerking, and the steering was difficult to control. The vehicle was taken to the local dealer who diagnosed that the steering gear was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 170,000.
Last night when I got in my car to come home from work. When I turned on my car I got this message "Steering Locked Pull Over Safely". My Mother researched what would cause that to come up. One of the problems that she found was low tire pressure. She went around and checked all the tires and they where inflated to the right PSI. She even made sure that there was no screws or nails that would cause then to go flat. She also hooked up the ODB-2 Scanner to the car to make sure that it wasn't what was causing the issue. There wasn't any codes that popped up. We unhooked the battery and left it unhooked about 30 minutes that didn't correct the issue either. When she called the Ford dealer by our house they told me it would cost me around $2000.00 To fix the issue. What should i do about this issue since i don't have that kind of money to fix this problem?
Power Steering went out, jerked steering wheel. Vehicle no longer has steering. My VIN is not part of the recall like other models. Vehicle is now a lawn ornament.
Power sreering failure. No warning. Just randomly occurs. Steering wheel locks up and driver in unable to steer the car. HUGE safety issue! Seems ti be a common problem after researching the Internet.
The power steering went out as I was driving my car. I got an alert of 'power assist fault' and 'service advance track' when driving in the rain. The vehicle became very hard to turn which put me at risk of crashing. This has been a widespread problem with 2013 Ford Fusions and many have been recalled. My VIN number was not included in the recall. This happened a few months after purchasing my car brand new as well. The vehicle has been inspected by the manufacturer. There were no warning signs before this.
Power steering was lost. Fuse and belt is still okay.
I have had a few incidents where my car displays "power steering assist fault" and the steering gets tight and my car will just stop running. This has occurred multiple times since I purchased my vehicle last summer. One time it occurred on the Turnpike while going at a speed of approximately 70mph and it has also occurred just after I had turned my car on to back out of the driveway. It has also occurred while going 25 in town. Luckily every time I was able to pull over safely each time. I took the car to a dealer just a few weeks ago but they looked at it one day and could not duplicate the problem. It happens randomly so just my luck it did not occur when someone was inspecting it.
Loss of power steering fault system
Steering assistance failed leaving car unsafe to drive. It’s is available for inspection. Fortunately the steering failure occurred after I parked the car.
My family and I drove to the beach and we parked. Then when were driving home on the freeway I lost power in the steering wheel. It took all my strength/ muscle to keep control of car. That is when a light came on. I managed to get home at that point we pulled out the manual to look up the symbol. It too about 1 hour along with the internet just to figure that it was the power assisted system. It stated that the steering would be with out power and could potential lose control all together. We immediately called to have it towed from home to dealer after looking up recalls I noticed their was a recall for the same thing that happen to me but on the east coast. However my VIN number said my car was not part of that recall. But the year make model was. It is my belief that ford should be responsible to fix this issue not only because of that but even though my car is a 2013 it have less than 30,000 miles on it. Showing it was not driven much or missed used. It is obviously a defect in part or manufacture installation or whatever. Very disappointed in my ford dealers and company for not fixing it and making me do so espacial because there is a recall on it out there showing it is a defect.
While coming off the highway my hill start assist, advanced tract, and steering failed. I almost lost control of the car. Also, the linkage for the shifter keeps coming undone.
Tl* the contact owns a 2013 ford fusion. The contact stated that while driving 35 MPH, the steering wheel became loose. Additionally, the steering wheel failed to turn left or right. There were no warning lights illuminated the vehicle was towed to west hills ford (1100 oyster bay ave s, bremerton, wa 98312, (360) 616-3277). The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure and referred the contact to the federal safety agency for assistance. The failure mileage was approximately 148,000.
Tl* the contact owns a 2013 ford fusion. The contact stated that while driving her vehicle at 35 MPH, the contact had turned her steering wheel to the left; however, the wheels failed to operate and turn without warning. Due to the failure, the contact collided with the curb directly in front of her. The contact stated that the airbags did not deploy upon impact. A police report was not filed and she did not sustain any injuries as a result of the collision. The contact later had the vehicle towed to an acquaintance's home where it remained in their possession. The manufacturer was notified of the failure and they offered her no assistance; they referred her to the federal safety agency to file a complaint. Upon investigation, the contact linked her failure to the federal safety agency campaign number: 19v632000(steering); however, her vehicle was not included in the recall. The vehicle had yet to be diagnosed or repaired. The failure mileage was approximately 148,000. *ln consumer stated she no longer has the vehicle.
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