While driving the power steering went out on the vehicle. It is believed to be related to an electrical issue that shuts down all windows, AC/heat, blinkers, gauges and radio. Several modules, including the power steering module were replaced by our mechanic and it did not solve the issue. A ford tech looked at the vehicle and could not find the issue either. We have not had power steering for approx 2 months. The other electrical issues occur daily.
2013 Ford Fusion steering complaints
Page 7 of 14: complaints 161 to 190 of 389, newest first, as owners wrote them.
Power steering assist failed while driving on freeway at 70 MPH.
2013 ford fusion, pulled in my driveway and when I went back to my car I had no power steering. I had it checked by flood ford of narragansett and they said the steering gear needs to be replaced 2132.00 and I fixed it. The dealership said this was the same exact thing as what's being recalled. This problem is exactly what the current recall is for but they said my VIN # has not been recalled. When are they going to include the VIN#'s that are actually affected by this problem they are recalling. My car matches the exact information of the vehicles they are recalling.this is extremely frustrating but nothing is being done and I see a lot of people with the same problems.
Tl* the contact owns a 2013 ford fusion. The contact stated that while driving at an undisclosed speed, the steering assist warning light illuminated. The contact stated that after starting the vehicle, the steering assist warning light illuminated and the steering became difficult to turn. The contact was quoted $1,877 to repair the vehicle. The vehicle was taken to robberson ford (2100 ne 3rd st, bend, or 97701, (541)382-4521, to be repaired which was still pending. The approximate failure mileage was 105,000.
I just driving in my power steering just came on I brought it to get looked at it went off and came back on after a couple of weeks I was on the highway when it happened.
The bolt holding the steering wheel to the column loosened up causing the wheel to become loose and wobble causing play in the steering. It loosened gradually over time.
Tl* the contact owns a 2013 ford fusion. The contact stated that while driving at an undisclosed speed, the vehicle loss power steering assist without warning. The contact stated that the vehicle was difficult to steer. The vehicle was taken to tim short ford (109 rockwood ln, hazard, ky 41701) to be diagnosed. The contact was informed that the rack and pinion needed to be replaced. The vehicle was repaired on 5-11-20. The manufacturer was notified of the failure. The failure mileage was approximately 101,145.*dt consumer stated VIN not included in recall.
Tl* the contact owns a 2013 ford fusion. The contact stated while driving at 5 MPH, the steering wheel became difficult to turn. The contact stated the hill assist, ABS, traction control and traction off warning lights were illuminated. Kenny ross ford south (3200 library rd, castle shannon, pa 15234), was contacted and informed of the failure. Upon investigation, the contact associated the failure with the federal safety agency campaign number: 19v632000 (steering). The vehicle was not diagnosed nor repaired. The manufacturer was informed of failure. The failure mileage was 84,000.
I go to start my car this morning to go to work and a steering assist fault light comes on , can't move steering wheel at all . I just drove it 2 days ago . No signs or any warnings that anything had been going wrong. I see there are recalls on this but not for mine car according to the VIN
Constantly getting a message on dash "power steering assist fault". Occasionally a message about transmission comes up but too quick to read. See that ford has done a recall on both of these items but haven't actually issued it yet. My VIN is not showing as one affected despite getting these messages. I am hearing some sort of noise that we can not identify and worry it is something with either one of these issues. Hard to describe the noise but replaced brakes and rotors thinking it could be that but the noise is still there. Worried this could cause a accident. Not sure why ford does a recall but doesn't send it out when it is a known problem. Usually hear the noise while slowing. Message on dash is random but always while vehicle is in motion. Doesn't stay on long and happens at least 1-2 a week. Started back in december 2019
2013 ford fusion. I was driving downhill on freeway when power steering just stiffened up . I manage to get off at next exit . After I parked, shut off, then restarted vehicle the warning light came on. I had it checked by mechanic and they said the steering gear needs to be replaced 2500.00 this problem is exactly what the current recall is for but they said my VIN # has not been recalled. When are they going to include the VIN#'s that are actually affected by this problem they are recalling. My car matches the exact information of the vehicles they are recalling.
Randomly receiving power steering assist fault and steering/car pulls to side sometimes when going over bumps.
Tl* the contact owns a 2013 ford fusion. The contact stated that while driving at various speeds, that there was an abnormal noise coming from the steering rack. The vehicle was taken to jack demmer ford, inc.37300 michigan ave, wayne, mi 48184 where it was diagnosed that the whole steering rack needed to be replaced due to the electric steering rack motor. The vehicle was not repaired. The manufacturer was contacted and the contact was informed that the vehicle was not subjected to any recalls. The VIN was not included in the federal safety agency campaign numbers: 15v250000 (steering), 13v232000 (steering), nor 19v632000 (steering). The approximate failure mileage was 115,000.
Tl* the contact owns a 2013 ford fusion. The contact stated that after starting the vehicle the message 'steering assist failure' had displayed and the steering wheel was difficult to turn in either direction. The cause of the failure was not yet determined. The manufacturer and local dealer were not notified. The failure mileage was 43,000.
The steering wheel is getting stuck it feelslike which made me rin off road I also had to cut seat belt on back seat cause it wouldnt raise up. Also fuel pump is going out and this is not right.
While turning onto my street, to go home, the steering wheel locked up and a message popped up saying steering power assist fault.
The power steering system went out due to a manufacturer defect in the rack and pinon electrical board. This was not due to wear and tear on the car, but instead due to poor manufacturing of the part. The rack and pinon electric board should never fail, and is very dangerous. The power steering system went out twice, once while driving on the road during a snowstorm and another while parked in the driveway. Very unsafe to have this happen while driving as the steering wheel is impossible to turn.
The vehicle was in motion on the streets when we lost steering power.
My 2013 ford fusion has an epas steering system. Girlfriends took the car to wisconsin over the weekend before the blizzard and noticed the steering got a little tight. Next day after an oil change was done and the vehicle was back in her parents driveway she went outside to go pick up our daughter and the power steering completely went out. She was not driving at the time of the incident but there were no warning of power steering not working when this happened. Vehicle became very hard to steer and she was not comfortable driving it home. 4.5 hours away. I left saturday night at 9pm and got to wisconsin around 1-2am switched out vehicles with her and drove my ford back to fargo returning at 9:45am sunday morning. Two warning lights are on about the power steering system and along the drive I noticed that its not just hard to steer the vehicle but it also likes to steer itself a little left and right at random times.
My 2013 ford fusion power steering failed, get power assist failure message as well as lane assist failure message very dangerous
Power steering gave out. I was driving in a rural area and the car became extremely hard to turn, and upon starting the vehicle, very very tight steering wheel
Advance track, ABS, traction control, blindspot, all light up on display. When accelerating car it makes a stalling jerking motion. Frequently when applying the brakes it's jumping forward and making loud noises. Also when releasing breaks, it makes a spring like noise. The power steering light comes on and all of a sudden becomes very difficult to steer which is a major safety concern.
I was driving on a busy street and the power steering quit working while maneuvering around some other driver, and I almost got into an accident. It is very hard to steer now, I have checked the fuses and heard that ford's power steering assist is notorious for failing.
The car stalled while driving at highway speeds without enough warning or time that would normally be required to bring it to a safe stop. Luckily I managed to avoid a catastrophe on this occasion. Subsequently, while I was waiting for a tow, I managed to get the engine started. But the stall reoccured a few minutes later (this time I was wiser and had moved over to surface streets). This on-off pattern would repeat itself several times. I never drove it on the highway again, after the first occurrence. For the sake of safety, I had it towed to the dealership for diagnosis.
Power steering failure warning came on and lost power steering. Car was stationary when the warning came on.
The power steering light was coming on and then going off within seconds on the evening of 11-15-19 and the morning of 11-16-19 we get in the car to start our day and the steering wheel is completely locked up. We had the car towed to the dealership and was told that the steering gear has failed and needs to be completely replaced. I authorized the work to be done and it was completed on 11-19-19 but my problem is there is a recall on this issue in all states that get snow and ice because the problem is caused by the salt used to treat the roads but for some reason the state of virginia is not listed. We have also seen this light flash on and back off this morning 11-29-19 and this is after we have paid $2133.48 for the repair of this problem, so the replacement was done wrong or the parts are not good this is a very scary situation at anytime but more so now that we are going into the winter season.
"steering assist fault service required" I have a 2013 ford fusion and this light came on. I have lost any and all power to my steering. I can still drive it, but it is very hard to turn the wheel in any direction unless I give it gas. I called ford to see if this was under warranty, but they told me that they needed to look at it before they can tell if there were any recalls. They also charged me $150 and then proceeded to tell me that it needed $4396. Half of that amount was to replace the rack & pinion. They never even told me if there were other recalls. After doing extensive research on the internet, I have seen many complaints about the "steering assist fault". I am 20 years old and I am in the navy stationed in norfolk, va. I bought the car in michigan so it has seen winters and salt from the roads. Is the ford dealership that I took my car to trying to get out of taking care of the recall? I called my mother in laws mechanic and he told me that he could get all the parts for me himself for less then $800. But I have a $4300 bill?? I am on military pay, I don't have that kind of money!
The vehicle displayed a warning message "steering loss stop safety". The steering was not working at the time and I didn't know what do. The steering wheel is very hard to turn it around. It is very dangerous to drive.
Started my car (2013 ford fusion 37,691 miles) yesterday morning and had a "power steering assist fault" message on my display. . Power steering was completely gone. Luckily I was still in my driveway and not on the road when this happened. I've had no problems previously with power steering. Apparently there was a recall on 2013 fusions for power steering failures. I called ford and they told me that recall was VIN specific, and my vehicle was not affected. I found a lot of complaints online about this same issue on low mileage 2013 fusions that were not covered by the recall. Obviously they did not identify all of the affected vehicles.
This is a follow-up to a previous complaint I made in 2017. This is in response to the new steering gear recall. I previously paid for this repair in 2017 on a 2 year old car. The federal safety agency number is 19v632000. Ford is denying that my car is part of the latest recall and cannot tell me why. I believe ford is knowingly excluding cars from the recall that previously paid for the issue because they don't want to reimburse the high dollar amounts. I am on the hook for $1700.00+ repair and 100% believe my car should be in this newest recall. I read all the documents and my car matches the model, year, build dates, and site build location. It also is registered in one of the high corrosion states listed in the recall. No one can tell me why my car is excluded even though it matches 100% to the affected vehicle description in the recall. I know I am being treated unfairly as my car should be included and isn't. No one at ford can tell me why.
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