Tl* the contact owns a 2013 ford fusion. While driving at 70 MPH the indicator light indicated that the transmission was in park while the vehicle was in motion. The vehicle lost power and shut off. The dealer diagnosed that the problem was caused by a defective purge valve. The contact was able to pull over and use the emergency brake to stop the vehicle. The vehicle was able to restart and the contact drive to his residence. The vehicle was taken to the d & d motors, inc. (13655 e wade hampton blvd, greer, sc 29651) and they performed a diagnostic test. They advised that there was no recall on the vehicle. The manufacturer confirmed no recalls and no further assistance was offered. The failure mileage was 105,000.
2013 Ford Fusion transmission complaints
Page 5 of 11: complaints 101 to 130 of 281, newest first, as owners wrote them.
Tl* the contact owns a 2013 ford fusion. The contact stated that while attempting to park the vehicle, the contact shifted the vehicle into reverse however, the vehicle failed to respond. The vehicle was shifted into neutral and the vehicle started to reverse. There was no warning light illuminated. The vehicle was taken to stamford lincoln (212 magee ave, stamford, ct 06902), however, the mechanic was unable to duplicate the failure. The vehicle was then taken to rye ford (1151 boston post rd, rye, ny 10580), where the mechanic was also unable to duplicate the failure. The vehicle was taken back to stamford lincoln and the contact was informed that the transmission needed to be replaced. An independent mechanic was contacted and the vehicle was towed to be repaired. The contact was also informed that the planetary gear needed to be replaced. The contact referenced the failure to the federal safety agency campaign number: 19v362000 (power train). The repair was still pending. The manufacturer was notified of the failure. The failure mileage was 100,000.
Tl* the contact owns a 2013 ford fusion. The contact stated that while driving with the gear shift lever in the drive position, the gear shift indicator started to shift between gears. The contact pulled over and the transmission ceased in gear. The contact was unable to drive the vehicle. The vehicle was towed to the residence and then to kings ford located at (9555 kings auto mall rd, cincinnati, oh 45249 (855) 850-6175) where the vehicle was repaired under the federal safety agency campaign number: 19v362000 (power train). The manufacturer was notified of the failure. The approximate failure mileage was 101,000.
Tl* the contact owns a 2013 ford fusion. The contact stated that the low beam headlamps were extremely dim which caused a driving hazzard at night. The contact stated that there was no warning light illuminated during the failure. The contact referenced the failure to the federal safety agency campaign number: 12v553000 (exterior lighting). Additionally, upon start up on several occasions, the accelerator pedal was depressed however, the vehicle failed to respond. The contact stated that the service transmission warning light was illuminated. The vehicle was not taken to be diagnosed nor repaired. The manufacture was notified of the failures but offered no assistance. The approximate failure mileage was 100,000.
2013 ford fusion. Consumer writes in regards to shift cable bushing safety recall. *ld the consumer requested to be reimbursed for the repairs due to the recall.
Check engine light came on. Codes indicated a transmission clutch issue. Online researching revealed this to be a frequent issue with mt vehicle type. Problem consistantly occurs when transmission kicks into passing gear or on prolonged trips (30 minutes to and 1 hour of driving time) using cruise control. This began occurring around november 15th and still occurs if I drive more than 30 minutes. Check engine light resets after the car sits unused for a day or two.
While driving and sometimes when the vehicle is changing gears it shifts extremely hard. Has done this since that car was bought. Brought to the attention of the ford dealership where it was purchased but they say nothing is wrong even once transmission repairs had to be done because of the issue they still claim no fault.
Tl* the contact owns a 2013 ford fusion. The contact stated that while driving at 55 MPH, the vehicle engine revved with the see manual warning light illuminated. The contact managed to veer to the shoulder of the road and turn the vehicle off. The vehicle was restarted and it resumed to normal. The vehicle was taken to the dealer (camacho mitsubishi 401 auto vista dr, palmdale, ca 93551 (661) 344-1000) where it was diagnosed that the transmission failed and needed to be replaced. The vehicle was not repaired. The failure recurred. The manufacturer was made aware of the failure and informed the contact to contact the federal safety agency to place a complaint. The failure mileage was approximately 98,069.
Transmission started slipping really bad even down shifting so hard felt like u hit something luckily I had an extended warranty so it should be covered. It's been 11 days I still haven't gotten my car back. Looked online seems like a lot of people have this same problem. I think ford should be investigated for another potential faulty transmission
Was driving down the highway coolant over heating light came on then I started to lose power as if had no gas. Had to pull over to the shoulder
****note - need more information. Email not valid**** tl* the contact owns a 2013 ford fusion. While driving, the vehicle hesitated upon acceleration. Additionally, while in reverse, the vehicle moved forward without warning. The vehicle was taken to autonation ford union city (4355 jonesboro rd, union city, ga 30291, (770) 674-6075) where it was diagnosed that the battery was faulty. The vehicle was repaired, but the failure recurred. The manufacturer was not contacted. The failure mileage was 40,000. The VIN was unknown.
Tl* the contact owns a 2013 ford fusion. While the vehicle was in the park position, the shifter would move; however, the gear would not change. The contact examined the vehicle and noticed that the bushing was missing. The contact temporarily replaced the bushing with an aftermarket part. The contact took the vehicle to al paker ford west palm beach (located at 1530 n military trl, west palm beach, fl 33409, 561‑689‑6550) where it was determined that the vehicle was not included in the federal safety agency campaign number: 18v471000 (power train). The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure, but could not assist because the VIN was not included in the recall. The approximate failure mileage was 169,823.
The car stalled while driving at highway speeds without enough warning or time that would normally be required to bring it to a safe stop. Luckily I managed to avoid a catastrophe on this occasion. Subsequently, while I was waiting for a tow, I managed to get the engine started. But the stall reoccured a few minutes later (this time I was wiser and had moved over to surface streets). This on-off pattern would repeat itself several times. I never drove it on the highway again, after the first occurrence. For the sake of safety, I had it towed to the dealership for diagnosis.
Tl* the contact owns a 2013 ford fusion. While driving various speeds, the vehicle shook, vibrated, and the rpms increased when the transmission switched from second to third gear. The cause of the failure was not determined. Sheehy ford lincoln of gaithersburg (901 north frederick ave, gaithersburg, md) and the manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 28,350.
The gear shift on the vehicle has broken twice I've had it temporarily fixed to hold it over. But it's dangerous for is saying they don't have a recall on my model but the recall they have on the gear shifts fits exactly what I'm going thru.
Tl* the contact owns a 2013 ford fusion. While driving 60 MPH, the vehicle stalled. When the vehicle was restarted, the gear would not shift. The vehicle was towed to an independent mechanic for diagnostic testing and the contact was informed that an unknown piece in the transmission was causing the gear not to shift and that the transmission needed to be replaced. The vehicle was not repaired. The vehicle was not taken to a dealer for diagnostic testing or repairs. The manufacturer was made aware of the failure and stated that the VIN was not included in a recall or warranty. The failure mileage was approximately 125,000.
When driving the vehicle will give a notification in the dash about low coolant- service required. The vehicle will then 'shut off' in the middle of no (highway, city road, or even parking lot) where and will say it's over heated. Turn the vehicle off and then back on and it runs just fine for over 20 minutes and does it again. Had taken to the local ford dealership and they 'fixed' the problem that lasted a week- they changed the thermostat, hoses, sensors.
Tl* the contact owns a 2013 ford fusion. While the vehicle was in park, the contact attempted to switch gears and the transmission shifter cable snapped. The contact received a recall notification for the federal safety agency campaign number: 19v362000 (power train) prior to the failure. The notice stated "continue to safely drive your vehicle if you apply the parking brake before removing the key from the ignition". The vehicle was towed to the contact's residence. The vehicle was not taken to the dealer for diagnostic testing. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 116,637.
Tl* the contact owns a 2013 ford fusion. The contact received a recall notice for the federal safety agency campaign number: 19v3662000 (power train). The contact stated that the air conditioner and heater became inoperable and failed to defrost the windshield. Additionally, the battery was dead. There were no warning indicators illuminated. Basil ford (1540 walden ave, buffalo, ny 14225, (716) 893-1000) diagnosed that the rt module needed to be replaced, but was on backorder. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 80,000.
I have had repeated problems with this vehicle, and now it is on my credit record because it is beyond repair, and I returned it to the finance company where I purchased it from. I had to replace the lug nuts because the factory lug wrench wouldn't work, the engine ran hot (regularly) leading to long term engine damage, the transmission had been replaced twice since I began financing the car. The car only had 64k miles when I began financing it, by 77k, the transmission had to be replaced twice (first time in dec.18, and then jan.19), and it still shifted hard (at times) and still made a strange sound. I am involved in a class action suit over the transmission, but the repairs were aftermarket (and media indicates that even the manufacturer is not capable of fixing the problem) in approximately the month of may, 2019, the vehicle also would not start (key would not turn/no lights came on, etc.). I contacted the carmaker, and they had stated that they'd "never heard of this kind of issue before", but they did offer to purchase the vehicle back from me (at market value), but they became disinterested when I told them that I was financing the vehicle from elsewhere.
Tl* the contact owns a 2013 ford fusion. While operating the vehicle, a transmission warning indicator remained illuminated and the vehicle shook and vibrated. Also, the vehicle decelerated and several unknown warning indicators were displayed. The vehicle was taken to town and country ford (6015 preston hwy, louisville, ky), but the cause of the failure was not determined. The manufacturer was not notified of the failure. The failure mileage was 65,000.
Initial ignition of the car results in engine stall out post abnormal ignition time. Fusion will display "power run active" then "press brake to start". This will repeat after another ignition attempt and re-show the same messages on the dashboard. After a third ignition attempt the engine does not stall out. The problem is not a sudden onset but initial symptoms of the issue is that the car will stall out after 10 seconds of driving. Initial re-ignition post stall results in normal function of the car without extra issue. However, this event becomes increasingly common over time until it simply stalls out immediately post ignition. Despite multiple trips to a ford certified professional mechanic, no codes are given by the computer which renders diagnosis of the faulty part or cause of the issue near impossible. Problem may present itself as faulty alternator, battery, or starter. However, even after replacement of any possibly faulty aforementioned parts the problem still persists.
Tl* the contact owns a 2013 ford fusion. After the vehicle was refueled at a fuel station, it failed to engage in any gear and the shifter did not move. The contact turned the vehicle off, waited approximately two minutes, restarted the vehicle and it resumed normal operation. The vehicle was driven to van horn ford (1000 e summit ave, oconomowoc, wi 53066) where they just advised the contact to call the federal safety agency. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 82,689.
I contacted my local ford dealer regarding the recall listed for my car: "may 13,2019 manufacturer recall number19s16 the federal safety agency recall number19v362" I was told that my car had no recall and that I'd have to come in to look into purchasing a entire new shifter linkage cable. This bushing came off once I started the car this morning, tried to put it in drive and the car didn't make it past reverse. After I tried to put the car back into park the car stayed in reverse even thought the shifter was in park. After turning off the car it was unable to be turned back on because the transmission wasn't in park even thought the shifter read it was.
Tl* the contact owns a 2013 ford fusion. While driving 50 MPH, the vehicle shifted into low gear. While attempting to shift into park, the vehicle failed to engage and continued to move. The emergency brake was applied to stop the vehicle. There were no warning indicators illuminated. The contact called bull valley ford (1460 s eastwood dr, woodstock, il 60098, (815) 338-6680) and informed them of the failure. The vehicle was taken to an independent mechanic who stated that the bushing needed to be replaced due to corrosion and the steering linkage fractured. The vehicle was repaired. The manufacturer was contacted and provided case number: case [xxx]. The contact stated that the failure was similar to the federal safety agency campaign number: 18v471000 (power train). The failure mileage was 161,546. *bf consumer stated battery was recharged after emergency flasher was discharged. Also vehicle was towed and steering linkage was repaired. ('parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).')
While operating my vehicle from a stop to a rolling position, the transmission is not propelling the car forward like it should. I compare it to a manual transmission scenario where the clutch isn't released all the way, so the rpms rev-up, but the car moves forward a very slow pace. This has been going on for about 2 months now. Nothing seems to resolve the issue. This occurs everyday, regardless of engine temperature or weather.
My vehicle was parked in front of the gas pump. When I got ready to leave the store I tried to put my car in drive. The shifter would not move out of park. On the dash it showed the car was in neutral and the car acted as if it were in neutral. The emergency brake had to be put on once it was pushed away from the gas pumps. The car then had to be towed home because there was and still is no fix for the recall on my vehicle. The recall was issued in may and there is still no remedy but tge dealership insisted that I pay out of pocket for a temporary fix then be reimbursed later....if there was any kind of fix even a temporary one my vehicle shouldve just been fixed. I am not at fault here.
Vehicle does not shift to next gear picking up speed or some times going down hills will not shift to higher gear car only has 45000 miles on it still. And on high way it has down shifted hard at 70 MPH then up shifted back to the right gear
Ford has yet to remedy a solution for the transmission cable shifter on the ford fusion. My vehicle shifter is in the park position, however, the dashboard displays that the car in in neutral. Previously, I had parked my car, shut of the ignition and exited. My car proceeded to move back and struck my husband's car. Luckily, it was only my husband's car and not another vehicle, object, or person. This issue initially was announced in july of 2018. I received a letter in the mail of may 2019. Currently, my car will no longer operate. The shifter will not move at this point, therefore, I'm unable to operate my car. When I contacted multiple ford dealerships in the area, as well as corporate, I was told that there is nothing that can be done at this point and that ford will administer an additional letter when the issue can be addressed. Months have passed and ford has done nothing. The safety letter advised, that ford's "commitment, together with your dealer, is to provide the highest level of service and support. Sadly, this is not the case.
Tl* the contact owns a 2013 ford fusion. The contact stated that the failure codes regarding evaporative system leak, power train (fuel and air metering) and power train (auxiliary emission control) were illuminated. The contact called an independent mechanic and notified them of the failure. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer was notified of the failure. The failure mileage was 77,000. *tr
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